Who doesn't like a man that installs your car battery for free? The gentleman that helped me was…read moreextremely kind & wasn't trying to rip me off, which I appreciated.

Went in looking for a garage door battery- home depot recommended i check here and to my amazement…read more......success they had it!

Best Advance Auto Parts I've ever been to. John is an absolute gem and the staff as a whole is…read moreextremely helpful. Anytime I need anything for my vehicle and know I'll have additional questions this place is my go to. Their recommendations for mechanic work and other checkups have been great as well. They get the job done and well.

24 March 2025 My granddaughter a student at AU was at the…read moredowntown Cyber Center parking garage and had car problems. It wouldn't start. Called me, her granddad, and of course I went down there to help. I brought some tools and a voltage meter with me. First thing, Checked battery output voltage with a voltage meter and reading was around 11.6 volts. Not a terrible reading but the engine wouldn't start. Not even crank. Made sure battery terminals were on tight, Did tighten one, but engine still not starting. Had jumper cables. Jumped started car! Nice. Checked battery voltage again, reading 13.6 volts. Checked for date on battery, hmmm- 2018. Six or seven years old depending on the month. Time for a new battery. With car running, granddaughter and I drove to Advanced Auto on 4018 Washington Road and Flowing Wells, just across the street from Gerald Jones Auto Group mall. It was our lucky day! On duty was the most friendly and knowledgeable sales associate you could ever meet, Allie,. Allie just knew exactly what to do- check battery terminals, check, look over battery for any bulging areas, yes one side is slightly different, get battery testing machine- hmmm- battery showing not good- Replace. Now most people would say "well it started with a jump, so maybe the battery just needs a good night's change to bring it back to life. Well, maybe that would work, but battery is over Six years old, car driven for school and work by a young woman, and let's face it- do you really want your granddaughter to get stuck somewhere at night? So we bought a new battery. Now sales associate Allie, really knew her stuff. Got the correct battery and did need some help from sales associate Ken, and not only installed the new battery, but also replaced the nut and bolt on the battery terminal that was stripped and could not properly tighten the battery terminal. Allie did her work in a most professional manner with a friendly smile! Advanced Auto is lucky to have Sales associates like Allie and Ken. I recommend that if you need a battery replacement or any other service required parts, and looking for great customer service then I heartily recommend going over to Advance Auto Parts on 4018 Washington Road in Martinez.

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!

Several months ago, we purchased a Subaru Crosstrek from Gerald Jones, a very pleasant experience…read more Couple of weeks ago, we got a notification from Gerald Jones that the car had notified them that the Airbag had a problem, so we brought it in. What they told us was that the wiring harness under the passenger seat had been chewed by a dog and needed to be replaced for $975. Looks like one of his toys had rolled under the seat and he had been trying to get it. All of our interactions with Gerald Jones have been very good. Just a warning if you have this car and a small dog.

This is a dealership that has, in the past year gone from a reliable service center to a business…read morethat cares nothing about their customer. I have been ignored, over charged and unable to get the Service Manager to return my calls on a variety of concerns. I am never buying another Subaru from this dealership if they have no regard for a loyal customer or the performance of their services department.

I just wanted to leave a review for my tow truck guy Kenny , he made sure I got help I had…read moresomewhere to sleep by getting me a hotel with his own money introduces me to all the people at the shop that are nice as well. Saved me lots of time on things my company couldn't . I really appreciate the whole team !

The guy over presses on everything, and if you don't show receipts, he will definitely double the…read moreprice. Not to mention he will assume you're making his mechanic so, he will try to write up a bill for you. That's double what he's charging. Do not trust this guy.

We're a band that passed through Augusta playing with REO Speedwagon and our Winnebago was having…read moreserious issues. Somehow we were lucky enough to have Richard Fender arrive for a service call at the venue and his level of kindness and expertise is something we rarely encounter for RV techs. Not only did he get us back on the road safely as quickly as possible, but he kept on checking that there was nothing else that needed repairing before we left. Would HIGHLY recommend this business and we're looking forward to getting our RV checked out by them each time we pass through Augusta! Thanks for helping us out! @levonthemusic

Started real well, but after several months, my bill increased significantly with the idea that my…read morefailed equipment was being upgraded. But my satellite radio was not connected to an attena. My dish satelite does not connect to TV's. My macerator toilet does not function. My dash was not put back together it fell out on the floor on my trip out. The new porch awning has 2 large holes where it is attached to the coach over the doorway. I dropped the coach off on the first of November 2023, and it was returned to me in July 2024 with the original problems with enhancements. The awning was the one item that could not be addressed, but as I had extended the warranty, the thought was to have them fix HDMI remote control. The macerator toilet. The microphone for the dashboard bluetooth connection. Replace all the slides and porch. Friendly staff always, but nothing appeared to get done.

My wife jumped a curb and popped a tire. I called Gate 2 Tire & Auto and they said "we're not too…read morebusy today - come on over and we'll fix you up!" Tire replaced & balanced in less than an hour. I have been using Gate 2 for a couple of years for almost all of my auto service. Normally you need to schedule an appointment but if you're in pickle they will go out of their way to help. Honest and trustworthy - fair prices and prompt service. What more could you ask for? Highly recommend.

I need a used motor to replace my Chevy S10 4.3L & 4x4. 7 5/8 ring 3.73 ratio (GT4). I've been…read moreasking several locations which DClap have and quotes for these specs. but need a shop that can handle the replacement. so

called this place on Tuesday, March 10th and they said they'd scheduled an appointment for Thursday…read morethe 12th at 1pm. I get there and they say they never scheduled it, even though I literally called back the number I scheduled it from and said it never happened. Absolute horse shit. I had to take time off, which I don't get a lot of, to get this done and now I'm still without working AC and who fucking knows when I'll be able to get it fixed now. Thanks for nothing.

I went here because I've had a low pressure light on in my car and suspected a nail in the tire…read more They were close by and could get me in before a road trip so I first tried to go without an appointment but since I had my toddler with me and there was going to be a wait, the guy heading things up scheduled me for a spot later in the day when I wouldn't have to wait as long. I appreciated that a lot and came back, but they realized the nail in the tire is in a place they can't patch, and he said they don't do plugs at their shop. He didn't charge me for any of this and actually told me of a couple other places I could try IF I wanted to try a plug versus just getting a new tire right away (the tire still had lots of life left on it). I ended up trying the plug and so far so good, but I likely will go back to Mavis when it's time to get a new tire altogether. One star off because their waiting area isn't great and when you offer services that require more of a wait like they do, they really need a better waiting area. With a toddler it's hard to keep them from touching outlets or gross surfaces. Otherwise a fine experience.