Go here all the time for service and it seems they have changed to be like Bob Richards/Miracle…read moreToyota where they try to get money out of you for nothing. The reason I go here is because they didn't used to be like that. Last time before last they told me that I had a bulb out (no bulb out) and this time they told me I needed 2 tires on the rear upon inspecting them they were fine. They also asked me if I wanted the engine tune up package. They seemed more involved in telling me about this that they neglected to tell me that it should have a new engine air filter which I would have had done. The air filter was on the final paper work but by that point I was ready to get out of there. Please don't change for the worse by trying to get me to pay for things that are not needed. Will I go back - probably.

If you want to be overcharged and sit for a long period of time this is the place to go!! Not…read moreprofessional in the least!! Do not recommend ever!!

Reggie , David ,and Marcus were amazing honestly had a hard time picking out a car but they were…read morepatient with me and made sure I was able to leave with the I actually liked and it was brand new . Had an amazing experience will definitely recommend all friends and family.

I decided on the Sahara 2025 with convertible one touch system. Great service - no pressure. Just…read morefacts. Not a fan of the "no offices" on the show room floor it felt a little impersonal and cheesy. But the staff and service were amazing. I love my newest Jeep!

I sincerely want to thank the Jim Hudson Acura team for the services they performed to repair my…read more2010 Acura TL wheel hub. It was an expensive service order; however, I want to give a special shout-out to the service advisor and the department service manager for doing cost analysis research that saved me money during the 2025 holiday season. You guys restored my car that allowed me to drive it safely - while still being able to survey today's tough economy. Additionally, while attempting to pick-up my car - the department service manager went above and beyond, by rolling up his sleeves, in which he replaced my car battery and performed a system reset to clear all error codes. He is a true leader who takes care of customer.

usual issues with car dealerships. Always have to be on guard that they don't take advantage of…read moreyou. Don't think that their 100 or so point inspection fixes anything, or they did it. Bought a 10 year old Lexus and it needed thousands of dollars in work. Someone traded the car in so they didnt have to do the repairs themselves. The dealership passed it on also.

Maybe I'm just lucky, or MAYBE they are actually great at what they do…read more 1. Customer service is excellent at caring and response. They are always busy, but they are always motivated to help waiting customers after elite care for current ones. 2. They got me in and out. With or without an appointment they've given me that 5-star treatment. 3. Staff is knowledgable and patient. They listened closely to my car drama and tangled it with care and efficiency. Get those people a pay raise Gerald Jones! 4. Free entertainment. Free water. Free WiFi. Free Folgers coffee...mmmm dirt! But anyways, its the thought that counts!

I do NOT recommend this dealership…read more I brought my car in for a major repair (head gasket replacement), and when I got it back, it immediately started stuttering during startup and shutdown--something it NEVER did before. When I returned to have it looked at, my concerns were completely dismissed and I was told it was "normal." It was not normal. I took my car to another Honda dealership, and they quickly found the issue--a loose bolt--and fixed it. This is something that should have been caught the first time, especially after such a major repair. Instead of taking accountability or even properly checking their work, this dealership brushed me off and sent me away. The lack of attention to detail and customer care is unacceptable. This whole experience caused unnecessary stress, wasted my time, and made me lose trust in their service completely. If you value your time, money, and peace of mind, I would strongly suggest going somewhere else

The entire purchase was phenomenal. The owner even covered a few small repairs,when he didn't have…read moreto.

We traded in 2 nice car's for a 2019 HellCat Redeye. The owner was such an awesome guy. We drove…read morefrom Salem Va to buy. We traded in a 2018 Z06 and a 2016 Range Rover Top of the line V8. The owner was great during the whole process. We will come back to this dealership. We truly have nothing negative to say. We even left a CD in one of the cars and he over nighted it back to me. Wow Right!! 5 Stars all the way around!!

Very upset! Bought a jeep patriot in August. Everytime I called up until last week to get the…read morepaperwork to have my old plate transferred I'm told its not in yet. Temp tag expired so Tiffany did put a dealer plate on, however that tag expires this coming month and no one will answer the phones no matter who or how many times I try to call. I'm not going to drive something I can't have legally registered!!

Very hesitant because I thought it would take a long time with the purchase. I was wrong. Matt is…read moreawesome and honest. He was helpful and courteous though the entire process. I suggest that you come see him and let him use his expertise in selecting a vehicle. Once I made a selection, on to the paperwork. Tiffany made it easy and quick as possible. Less than an hour.....I was riding. Matt and Tiffany are courteous and will help you with your vehicle selection. Great vehicle selection and honest staff.

I bought my truck from here. They hooked me up with a great deal and when I had problems with the…read morecar they went out of the way to help me get them fixed. Mr. Garner has all these different places he directed me to that we're able to fix everything for cheap! He even covered some of the costs himself. He and Garner Auto Sales are so nice!

I was in the market to purchase a used vehicle. I visited Garners and found a Mustang that I really…read moreliked. A few days of shopping, I went back and decided to cut a deal with the man. When I arrived, the car was no longer on the lot and I had assumed he sold it. Which would have been totally cool. EXCEPT he informed me that he gave it back to his nephew to drive for a while. I thought this was poor salesmanship considering he knew I was interested. So instead, I spoke to him about an old Chevy 1500 he had on the lot. He said the battery was dead in it and he will replace it and call me when it was ready for a test drive. Never called back. Three weeks later I see someone driving down the road, some poor fool bought it. Not even ten minutes ago, now a month and a half later, that mustang is back on his lot. This guy is definitely not the one you want. Shady too.