Very unreliable and unprofessional business. I do not recommend for selling your car…read more After a nearly fifteen minute phone call with an AI voice assistant ( the only point of contact that was accessible through the listed numbers for Norcross) I was told my car would be picked up the next day at 10 and I would receive a phone call when they were nearby. On the day of I received no calls, emails or texts and they did not come to pick up my car nor did they reach out for cancellation or rescheduling. I attempted to call twice around the fifteen minute late and hour late marks and was not able to contact anyone as their AI was not set for prompts with missed appointments. Look elsewhere, especially if your car is in good condition and only has a minor problem you're not willing to fix.

We had a vehicle scheduled for pickup on 1/2/26 (husband set this appointment up two weeks ago)…read more Part way through the day we called and were told that yes, they would still be coming between then and 5. The vehicle was never picked up and no one ever called. today called again First thing this morning. Was told it would be moved to a different hauler & it would be picked by 5 again. Still hadn't heard anything by 1:30 & called again, being assured that they were with another seller and were still coming. 4:30 comes and called back to still getting the run around and being told there was no manager or supervisor to talk to. Vehicle never picked up. Wasted our time and lied to us for 2 days straight. This company is a scam. Do not do business with them.

Go here all the time for service and it seems they have changed to be like Bob Richards/Miracle…read moreToyota where they try to get money out of you for nothing. The reason I go here is because they didn't used to be like that. Last time before last they told me that I had a bulb out (no bulb out) and this time they told me I needed 2 tires on the rear upon inspecting them they were fine. They also asked me if I wanted the engine tune up package. They seemed more involved in telling me about this that they neglected to tell me that it should have a new engine air filter which I would have had done. The air filter was on the final paper work but by that point I was ready to get out of there. Please don't change for the worse by trying to get me to pay for things that are not needed. Will I go back - probably.

If you want to be overcharged and sit for a long period of time this is the place to go!! Not…read moreprofessional in the least!! Do not recommend ever!!

We purchased a Toyota Prius from them and the experience was smooth and would buy from them again…read more When I needed to follow up on a form to be signed months later they again were easy to deal with and went out of their way to make sure everything was correct.

Everything written is my personal experience with this particular business and business owner by…read morethe name of Mark. Purchased a car here a while back. It was a lemon. Or maybe they did the old "sawdust in the engine" trick. Regardless, we put double into this car than what we paid for it. LITERALLY WITHIN THE WEEK of purchasing this car. Asked Mr. Mark if he would be ever so kind as to assist us with repairs, as we had the car less than a week. He claimed to not have sold us the car!! What kinda shady practice is that? I have the signature on the paperwork that YOU SIGNED. But, nah, he claims he never sold me a car. What a joke. Then he proceeded to argue with me on Google's review section; like a child. Just trying to help any future car buyers!!! BEWARE.

Maybe I'm just lucky, or MAYBE they are actually great at what they do…read more 1. Customer service is excellent at caring and response. They are always busy, but they are always motivated to help waiting customers after elite care for current ones. 2. They got me in and out. With or without an appointment they've given me that 5-star treatment. 3. Staff is knowledgable and patient. They listened closely to my car drama and tangled it with care and efficiency. Get those people a pay raise Gerald Jones! 4. Free entertainment. Free water. Free WiFi. Free Folgers coffee...mmmm dirt! But anyways, its the thought that counts!

I do NOT recommend this dealership…read more I brought my car in for a major repair (head gasket replacement), and when I got it back, it immediately started stuttering during startup and shutdown--something it NEVER did before. When I returned to have it looked at, my concerns were completely dismissed and I was told it was "normal." It was not normal. I took my car to another Honda dealership, and they quickly found the issue--a loose bolt--and fixed it. This is something that should have been caught the first time, especially after such a major repair. Instead of taking accountability or even properly checking their work, this dealership brushed me off and sent me away. The lack of attention to detail and customer care is unacceptable. This whole experience caused unnecessary stress, wasted my time, and made me lose trust in their service completely. If you value your time, money, and peace of mind, I would strongly suggest going somewhere else

I like this place. The vacuums were all working and the trash cans were empty. Acacia was a lot of…read morehelp and very friendly. Oh, clean bathroom too. Much better than the one on Gordon Hwy. A good value too, once a month payment for all you can wash car washes.

Always a great wash And friendly help from the staff…read more I am on unlimited and use it a lot