Best used car dealership in the CSRA. I just bought a 2023 Subaru BRZ Limited from Omar's, and the…read moreexperience was exactly what I wanted. The staff was friendly and helpful, and never pushed me toward cars I wasn't interested in. I got the out-the-door price up front, and the final number matched it with no hidden fees. The doc fee was reasonable too ($399). Every time I'm back in the used car market, Omar's is my first stop.

Omar's keeps asking me to take down a review I left after purchasing a truck from them onl 2 1/2…read moremonths ago. I spent all summer cutting grass and weed eating and did without to raise money for a truck. 19. 500 for a 14 Laramie. The next day I had the truck the check eng light came on. AC valve. They did replace this. It has an exhaust leak that I keep getting the run-around about. Week later I had to replace the brakes and rotors. Two weeks ago I got pulled over for having ( unaware) blue fog lights!!! 220 dollars ticket! They sold me this !!!! Guess what I'm doing on this Sunday morning? Replacing a ducking cracked radiator!!!! You cannot make this shit up! Don't go to Omar's!!!! If you're foolish enough to be brave, bring an excellent mechanic with you!!! Guarantee your OTD price won't be all you end up paying!!!! I had to give one star or it wouldn't let me post this review

The worse service ever. I guess that is why you have 2.5 stars. Sure am glad i read the reviews…read morebefore coming in. I guess the owners are only focused on their bottom line and the hell with any service thereafter. The sale starts after you have bought your car and this place could care less. I strongly suggest shopping elsewhere. I can buy a car anywhere, its the service i look towards after my purchase... NO THANKS... you all deserve one star and that is being generous ! One and done... no thank you. What a joke

Great family-owned dealership that doesn't use high pressure tactics. If you want a great buying…read moreexperience from a reputable dealership then look no further!

Go here all the time for service and it seems they have changed to be like Bob Richards/Miracle…read moreToyota where they try to get money out of you for nothing. The reason I go here is because they didn't used to be like that. Last time before last they told me that I had a bulb out (no bulb out) and this time they told me I needed 2 tires on the rear upon inspecting them they were fine. They also asked me if I wanted the engine tune up package. They seemed more involved in telling me about this that they neglected to tell me that it should have a new engine air filter which I would have had done. The air filter was on the final paper work but by that point I was ready to get out of there. Please don't change for the worse by trying to get me to pay for things that are not needed. Will I go back - probably.

If you want to be overcharged and sit for a long period of time this is the place to go!! Not…read moreprofessional in the least!! Do not recommend ever!!

I love this place!! I went to MR in November of 2014 to buy my very first new car, and my sales guy…read moreJustin was awesome! I told him I wanted an SUV because I was going to be using it to haul things and to take my dog around with me on adventures. After test driving a couple things I left, went home, did some research, and came back the next day wanting to try the 2015 Dodge Journey. Justin again went out of his way to make sure that I saw and test drive the different variants of the vehicle so I knew what my options were, and after I found one that I loved, I bought. Over the last couple months I have since brought my vehicle back in for various services and have always had prompt and amazing service from the service team, so, of course it was a no brained when I wanted to trade my vehicle in to go back to MR. I went online and did some looking around, and after chatting with Er'iqua got put back in touch with my original sales guy Justin, which was an awesome surprise. We test drive some Jeeps again until, of course, I found one that loved, so I bought it. I told them I had a flat number to work with because that was the payment I could afford and they bent over backwards to make sure I had enough trade in credit and the price was right to get me to where I needed to be. I even got a free hat and cleaning kit! I can't rave enough about how great my experience has been because before now I always told everyone that Carmax was the way to go, but in Augusta, it will always be MR. I have even sent my parents to buy from them. Keep up the great work MR!

I decided on the Sahara 2025 with convertible one touch system. Great service - no pressure. Just…read morefacts. Not a fan of the "no offices" on the show room floor it felt a little impersonal and cheesy. But the staff and service were amazing. I love my newest Jeep!

Update: Kudos to the service department. Within the last 2 weeks I have had services done & it was…read morean easy process. I went in for routine maintenance and was able to receive a loaner and have my car serviced with no hassle. Today I called to see can I come in for a last minute service and they gladly accommodated me without hesitation. Literally was in and out in less than 20 minutes. Stellar service. The sales team here works together as a smooth unit. The hospitality is very welcoming and accommodating. The moment you arrive you are immediately assisted with service. I cannot say nothing but good things about Mr. D. Wilson. He's very detailed oriented and made the whole purchase less stressful. The general manager Mr. J. Guillory is remarkable. His dedication to the clientele's wishes are unmatched. He honestly made whatever issues I had right. The prices for Lexus are the best in a 250 miles radius. If you are looking for a new purchase, go see the team at Lexus. Luxury treatment from the moment you arrive.

I sincerely want to thank the Jim Hudson Acura team for the services they performed to repair my…read more2010 Acura TL wheel hub. It was an expensive service order; however, I want to give a special shout-out to the service advisor and the department service manager for doing cost analysis research that saved me money during the 2025 holiday season. You guys restored my car that allowed me to drive it safely - while still being able to survey today's tough economy. Additionally, while attempting to pick-up my car - the department service manager went above and beyond, by rolling up his sleeves, in which he replaced my car battery and performed a system reset to clear all error codes. He is a true leader who takes care of customer.

I just purchased a new minivan from Allen Baer and would highly recommend him to anyone I know. He…read moremade by buying experience quick and easy, listened to what I wanted and made it happen! My family is in love with the new ride and if we ever need another vehicle my first choice will be to contact Allen! My family and I have be loyal Gerald Jones Customers for well over 35 years and will continue to be so. The finance process was quick and painless as well Marc did and amazing job going over the details with loan and couldn't have been happier with my experience over all!!!

If I could give them a zero, I would!…read more I am writing to express my extreme dissatisfaction with the service I received at Gerald Jones Honda. Due to my experience, I would not recommend this dealership to anyone. After my vehicle stalled on Washington Road due to an auto start/stop failure, I brought it to the dealership. Despite my prior research identifying a specific recall and extended warranty issue (23-009) related to my Honda Pilot, the service department failed to address it. They performed two service bulletins (23-008 and 23-010) but ignored the warranty extension. This oversight led to a dangerous situation while I was traveling on I-95, where my vehicle stalled in traffic and failed to restart. Upon returning to the dealership, the staff refused to acknowledge their failure to complete the necessary service bulletins or address the rear suspension recall. Furthermore, the Service Manager, Colby, was unprofessional and dismissive of my concerns. The dealership subsequently attempted to charge me $1,900 for a starter replacement that is directly covered under the recall and extended warranty. Given the lack of accountability and the safety risks caused by their incomplete service, I am deeply disappointed in the quality of care provided by this dealership.

The entire purchase was phenomenal. The owner even covered a few small repairs,when he didn't have…read moreto.

We traded in 2 nice car's for a 2019 HellCat Redeye. The owner was such an awesome guy. We drove…read morefrom Salem Va to buy. We traded in a 2018 Z06 and a 2016 Range Rover Top of the line V8. The owner was great during the whole process. We will come back to this dealership. We truly have nothing negative to say. We even left a CD in one of the cars and he over nighted it back to me. Wow Right!! 5 Stars all the way around!!

I bought my truck from here. They hooked me up with a great deal and when I had problems with the…read morecar they went out of the way to help me get them fixed. Mr. Garner has all these different places he directed me to that we're able to fix everything for cheap! He even covered some of the costs himself. He and Garner Auto Sales are so nice!

I was in the market to purchase a used vehicle. I visited Garners and found a Mustang that I really…read moreliked. A few days of shopping, I went back and decided to cut a deal with the man. When I arrived, the car was no longer on the lot and I had assumed he sold it. Which would have been totally cool. EXCEPT he informed me that he gave it back to his nephew to drive for a while. I thought this was poor salesmanship considering he knew I was interested. So instead, I spoke to him about an old Chevy 1500 he had on the lot. He said the battery was dead in it and he will replace it and call me when it was ready for a test drive. Never called back. Three weeks later I see someone driving down the road, some poor fool bought it. Not even ten minutes ago, now a month and a half later, that mustang is back on his lot. This guy is definitely not the one you want. Shady too.

Ashley at Enterprise Car Sales of Augusta Helped me get approved for a car really quickly and I was…read moreable to drive off the lot with my new car the day of my appointment!! Highly recommend!!

First the Good: Deana (sales) was awesome to work with. Now…read morethe Bad: The car we bought was in for repairs within 2weeks and the Assurant warranty that we purchased (claim associates) made it VERY DIFFICULT and tried everything to not pay the claim. Eventually they paid half I feel as though we were ripped off. You only get 7 days to return the car. Carmax gives you 30 days. Lesson learned