If I could give this particular place NO STARS I would !!!! Be very careful doing business with…read morethese folk. They are very fraudulent, they will take your money and allow your car to sit up for MONTHS!! We paid our money up front for an engine, they kept the car claiming to do so much extra work trying to get more money from GM .. so many text messages stating they were working on getting "funds released" for customer satisfaction since it went way past the deadline for the car to be fixed shirley claims the car was finished with a "NEW engine , Throttle Bottle , Sparks , Etc the list goes on"..... All for the (REAL) GM (General Motors) to say these folks aren't in there authorized dealers, that they hadn't had any communication with Precision Tune Auto. she also gave me "fake tracking numbers" to a "check" that supposedly had both our names on it ...... she also gave " fake case numbers from GM" to make it look like cases were created and they was NOT They have had my car since late February, early March and on today August 9,2025 ... my car has never been touched !!! EVERYthing was made up and was a LIE ... car Still sitting up collecting dust. So many lies, schemes to claim money they did not earn !!! I sternly WARN YOU, STAY AWAY. I Have Plenty of Text Messages From Mrs. Shirley.

If I could give this particular place NO STARS I would !!!! Be very careful doing business with…read morethese folk . They are very fraudulent, they will take your money and allow your car to sit up for MONTHS!! We paid our money up front for an engine , they kept the car claiming to do so much extra work trying to get more money from GMC , so many text messages stating they were working on getting "funds released" . All for GMC to say these folks aren't in there authorized dealers, that they hadn't had any communication with Precision Tune Auto . I stop by the shop after being told by the Manger Shirley that they were closed and to my surprise they were open and running ! They have had my car since late February, early March and on today August 9,2025 ... my car has never been touched !!! Still sitting up collecting dust and on flat tires !!!!. So many lies , schemes to claim money they did not earn !!! If you are a military veteran I sternly WARN YOU , STAY AWAY FROM THIS BUSINESS !!!

called this place on Tuesday, March 10th and they said they'd scheduled an appointment for Thursday…read morethe 12th at 1pm. I get there and they say they never scheduled it, even though I literally called back the number I scheduled it from and said it never happened. Absolute horse shit. I had to take time off, which I don't get a lot of, to get this done and now I'm still without working AC and who fucking knows when I'll be able to get it fixed now. Thanks for nothing.

I went here because I've had a low pressure light on in my car and suspected a nail in the tire…read more They were close by and could get me in before a road trip so I first tried to go without an appointment but since I had my toddler with me and there was going to be a wait, the guy heading things up scheduled me for a spot later in the day when I wouldn't have to wait as long. I appreciated that a lot and came back, but they realized the nail in the tire is in a place they can't patch, and he said they don't do plugs at their shop. He didn't charge me for any of this and actually told me of a couple other places I could try IF I wanted to try a plug versus just getting a new tire right away (the tire still had lots of life left on it). I ended up trying the plug and so far so good, but I likely will go back to Mavis when it's time to get a new tire altogether. One star off because their waiting area isn't great and when you offer services that require more of a wait like they do, they really need a better waiting area. With a toddler it's hard to keep them from touching outlets or gross surfaces. Otherwise a fine experience.

First time I went i was quoted a different price then when I got there. Took 2 days just for…read moresomeone to call me and tell me what was wrong with my van. Then when I picked it back up it was making a new noise and the guy tried to act like he didn't hear the noise. So I said forget it and went home. Called back the next morning because of how it was driving. Tried to speak to Mr Rick because he is who told me to only speak to him but when I asked yo speak to another person that would listen to my concern I was then hung up on. After giving this place almost 2000.00. Nevet again will i ho back. Now I only take my cars to atc in grovetown.

My wife jumped a curb and popped a tire. I called Gate 2 Tire & Auto and they said "we're not too…read morebusy today - come on over and we'll fix you up!" Tire replaced & balanced in less than an hour. I have been using Gate 2 for a couple of years for almost all of my auto service. Normally you need to schedule an appointment but if you're in pickle they will go out of their way to help. Honest and trustworthy - fair prices and prompt service. What more could you ask for? Highly recommend.

If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

I called the Washington Rd. location at 11:45 when my brakes started grinding. I got an appointment…read morefor 12:30 and they did a free inspection. The technician discussed all my options, but because I had put off getting my brakes repaired for a few months, I had a lot of damage. My cost was higher than the advertised price, but that was my fault. My brakes were finished by 2:30 and they are so smooth. Many thanks to the staff who took great care of me...Lex, Morris, Ty, and Dustun. I highly recommend this location!

I went in because my car needed new brakes. I went to the dealership where they were going to…read morecharge 300.00 minimum per pad, the price could go up if there were other issues. I brought my car here and got all 4 pads replaced and 2 rotors for under 600.00! They were very professional and nice the entire time. I was super impressed with them.

My first service visit since relocating to the area and I am glad I found this place!…read more The cost was fair and reasonable! Service provided was as expected with the service consultant being top notch! Thanks to Jonathan and of course the ladies there too. Everyone made me feel at home!

I have been bringing both of our vehicles there for over 2 years. Never had a problem. They have…read morealways been honest with me. They treat me like family. More important, whatever they say is wrong with either vehicle I have complete confidence they are being completely honest with me. Would never think of going elsewhere. Thanks for everything!!

We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family

Went in for a routine oil change, dropped my truck off in the morning, and picked it up after work…read more Not only was the service done right, but the price was excellent. They also provided a printed report and a text summary outlining what my vehicle needs to stay reliable long‑term. A lot of shops throw out recommendations just to upsell, but I have mechanical knowledge and did my research -- their suggestions were spot‑on. No games, no pressure, just honest work from people who know what they're doing. Top‑notch establishment. Highly recommend.

I trust C&C with my cars because they have shown me over the years to be honest and the mechanics…read moreare good at what they do. I went in telling them what I believe to be a clutch master cylinder going bad and they flushed out the old fluid and they said it felt better so try this before I replace the clutch master cylinder, and drive it a few days and we'll go from there. It did feel better but time will tell if I need to go back. At least they tried to save me some money first.