The service I went for was for steering and suspension related. The man at the front was extremely rude and unhelpful. They offered an inspection and made no recommendations other than what I went in for. When I left the parking lot my car immediately started pulling to one side and making grinding noises. When I got home I looked up the issues with my car and turns out for the service I received an alignment is needed. I got an alignment at Firestone the next day and they told me they messed up my brake system and are missing screws. It's not worth coming here for the customer service alone, just take it to Firestone or discount tires. read more

I called the Washington Rd. location at 11:45 when my brakes started grinding. I got an appointment for 12:30 and they did a free inspection. The technician discussed all my options, but because I had put off getting my brakes repaired for a few months, I had a lot of damage. My cost was higher than the advertised price, but that was my fault. My brakes were finished by 2:30 and they are so smooth. Many thanks to the staff who took great care of me...Lex, Morris, Ty, and Dustun. I highly recommend this location! read more

Got me in quick, told me it might be two hours. Didn't even wait 1. Polite workers. I'm not a cat person at all, a lot of it goes over my head. The dude explained it in great detail what I needed and what I was being charged with. read more

I went in because my car needed new brakes. I went to the dealership where they were going to charge 300.00 minimum per pad, the price could go up if there were other issues. I brought my car here and got all 4 pads replaced and 2 rotors for under 600.00! They were very professional and nice the entire time. I was super impressed with them. read more

Standard brake job for $239 shot up to $599. Then they made it seem like I couldn't leav without paying $444. Another place that need to se a man to not rip u read more

Horrible experience. They did my brakes and now there is a constant rattle under my car and they claim there is nothing to be done about it. I've been back FOUR times now for them to "check it out." One location said it's normal and it'll eventually go away which is not acceptable then the other location said it's the dash. You can clearly tell it isn't. Customer service is awful saying no refund because I obviously can't "prove" it was caused by them yet the issue started the moment I pulled out after getting my brakes done. Please go and spend your money elsewhere. read more

The servicing department had an attitude because what is told on the phone to customers, to include myself, from the appointment department versus what is stated at the actual store differs. The company's model of someone else providing information versus the store's personnel providing the information could be changed to better the customer service. There is a "fee" added to the bill without an explanation as to what the "fee" is paying. When inquiring as to what the fee is for, I was given the run around and told that it was for shop expenses. Well, since I did not have my brakes replaced, what "shop expenses" did I incur!? I would not suggest that anyone take their vehicles to this establishment. read more

Brakes 4 Less - Auto Repair Near Me - Martinez, Georgia

I took my wife's car to Brakes 4 Less in April of this year. The brakes were inspected and replaced at a reasonable price. The brakes begin to squeal about a month afterwards. My wife and I took the car (2017 Nissan Altima) back to Brakes 4 Less to inform them of this ongoing issue. We ran into Rick (the store manager) who informed us it was typical for these particular brakes to squeal. He stated the brakes were indeed new and reliable, but due to the copper material, the noise was inevitable. He stated the time it takes for the noise to cease varies from a month to a year. My wife and I, at this point, accepted the truth that despite having new brakes, we would have to deal with the squealing until it stops. We noticed how concerned Rick was, for he preferred we used the next tier brake package because of this typical problem. He looks up my wife's car in the system by which he learns of it's make, model and year. He immediately states her car shouldn't have received such brakes (despite us deciding to purchase them upon our own will). He offered to have the brakes upgraded, FREE OF CHARGE! This blew our minds. We weren't expecting Rick to be considerate of the matter. This initial conversation took place on 6/14. He scheduled to have the brakes done this morning. My wife texted me, informing me the brakes no longer squeal. She confirmed the awesome customer service provided by both Rick (store manager) and Joe (assistant manager). Thank you all for taking care of my wife's car! You all replaced the brakes on my 2007 PT Cruiser (which I later sold for unrelated reasons) some time last year. The brakes came out well and did not squeal. Again, thank you for your awesome service! read more

The crew at this shop all know what they are doing. Very straightforward to the point on the issue with my car. Brakes 4 Less' Customer Service was outstanding! Also, I would like to add: The crew works fast and efficient. ​Communication= A+. *CheeseheadChamp read more

Awesome experience. I thought I needed new brakes all the way around, but they assured me I didn't. Front brakes replaced, no master cylinder leaks, I was so relieved to have this service done quickly, efficiently, and under the price originally quoted! read more

Went in to Break 4 Less in Augusta, GA on Washington, Rd. because of an ABS and ESC light came on. They plug the car to a machine and determine it was a sensor that that to be repaired or replaced by the service dealer this was free of charge. However, it was noticed that the front and rear pads and disk on both the front and rear were worn down and needed to be replace soon. This was also discovered at the dealership a couple months earlier but did not want them done, at that time, then because of the dealership cost for repair. Break 4 Less gave a reasonable price, way under the dealership, so I had them complete the work. I like the way they explained everything to me even saying the car was safe to drive for now. Also, that they specialize in one area and not an overall auto repair shop. Service was great and in 2 hours I was on my way. Still need to get the sensor repaired but now I have some extra money for that thanks to Break 4 Less. read more

$199 brake job is bait and switch. Not only did they tell me $850, when I got home to do it myself, I discovered they had wrung off one of my lug bolts. Calipers they said wouldn't retract were perfectly fine. Washington Rd store in Augusta, Ga read more

Great service Rick and his guys are amazing in and out fast ! Great job brakes have been working great since

STAY AWAY! Please just go anywhere else BUT here. First of all, they advertise with these wonderful deals that lure you in and sure enough after you get there, the price is not what they were advertising but much more. Secondly, if I come to you for a brake job, I expect you to to tell me everything I need at the initial visit. So tell me why after visit #1 where they replaced shoes and pads, we had brake squealing, go back and its "Oh, its your front rotors " after only a couple of months. You didnt inspect my rotors when I came a couple of months ago and you replaced my FRONT pads/shoes? But okay do that then. Time passes but within a reasonable amount of time to not be incurring problems, squealing and rubbing again. Oh, you need back brakes. Okay, so a little while ago you didnt see I needed back brakes when you put on front rotors? But okay. A few weeks, later squealing resumes. Trip #3 after hearing continued squealing, "Oh, you need back brakes/rotors. (Mind you back brakes were not that old). Okay, Ive been here multiple times for the same complaint and yall are not doing a full workup to determine the problem? but okay. Squealing continues. Trip number 4 at this point, "Oh, your brake fluid needs replacing." Okay, again you didn't inspect my brake fluid when you did any of the prior 3 trips for the SAME complaint? But okay. Then finally trip #4, YES YOU HEARD ME 4! Same squealing and scrubbing heard, now its "Oh, you need new front rotors". Wait a minute, I just got rotors a little over a year ago, they aren't under warranty? "No, you need new ones. This trip not falling for it and left. Knew it was bullshit. Paperwork for rotors which was at home said 40,000 mile warranty and was nowhere near that. Went to the dealership, discovered new rotors were not needed, but they didnt shave them down. To my surprise, there were actual new brake pads on the vehicle. We have not heard one squeak since the dealership. Needless to say, after approximately 1200$ spent and multiple trips to B4L, I should have just went to the dealership to start with as I will from here on out. At least you know its done right and they aren't trying to bleed you for unnecessary work. And after the first trip to the dealership, EVERYTHING would have been done right. And the dealership uses brand name equipment not off market parts like B4L. B4L are hustlers. There only purpose is to lure you in like the wolf did little red riding hood, get you in the door, and half ass/lie to get you to make multiple trips and spend countless money with them. They make a meal off of you after snipping bites for one thing after another. They only do brakes which is the first red flag and why their goal is to bleed you as much as they can with one brake issue after another. I REPEAT DO NOT GO HERE FOR BRAKES! YOU WILL REGRET IT! read more

Went in to get a estimate for my brakes and rotors. Decided to go a different place due to pricing. They torqued my lugs so tight to where now I am having to get all new lugs for my vehicle. BTW a Air impact gun is better than your stupid battery powered impact. So many excuses and lies from Rick. Guarantee it was because I got a way better price from another shop. read more

Had both front and rear brake rotors and pads replaced. Less than 8K miles later had a pulsation while braking. Took car back to get checked out under warranty. After I picked it up Friday at PM the pulsation was gone but there was a constant squeak coming from rear of car. After a few more days the car had a clunking sound coming from rear and the next day the right rear brake locked up and started smoking. Took it to a shop near my home so I could walk home and also did not want to have a towing fee just to have the manager tell me it was not anything they worked on. New shop told me that he caliper had come loose and fallen off. Also lug nuts were cross threaded on studs. WOW!! Another repair bill for incompetent work. I WILL BE SURE TO TELL EVERYONE I SPEAK TO NOT TO TAKE THEIR VEHICLE TO "BRAKES 4 MORE" read more

The service was quick and very friendly. I was impressed at how honest the staff was. I went in expecting that I needed a complete brake job. They said the only thing I needed was to have my rotors ground a bit because they were warped. I got out of there for less than 100 bucks. They could've told me I needed new brakes and I would've paid it. I am very appreciative for the honesty and will definitely return For new brakes when the time comes. I highly recommend. read more

Not only do they offer the best price in town, they stand by their work. I had a small issue. No questions asked they checked my brakes and fixed them under warranty. I will forever take all of my vehicles to them. Best customer service you could ask for. read more