I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

They fixed my wife's tire in a flash (she's a nurse who was going to see patients at the time)…read more Appreciated the quick friendly service, but when a tire has metal valve cap, please put them back on. Not only was the tire valve cap not replaced, another tire's cap was removed and replaced with a cheap plastic cap as well for some reason. I bought those caps for a reason.

I took my vehicle to Express Oil Change and Tire Engineers for a routine oil change that resulted…read morein a completely seized engine. After having the vehicle inspected, it was determined that inadequate oil was added to the engine, which directly caused catastrophic engine failure. An oil change is basic maintenance, and failing to add the proper amount of oil is unacceptable and negligent. This was not a pre-existing issue--my engine was functioning normally before the service. Now I'm facing extremely costly repairs that could have been entirely avoided if this shop had done its job correctly. I attempted to address this with the business, but accountability and resolution were lacking. Management has been extremely unhelpful and unwilling to take responsibility for what clearly stemmed from their service. I would strongly caution anyone considering this location: a simple oil change should not destroy your engine. I deeply regret trusting this shop with my vehicle.

We needed a quick oil change and our regular spot was booked. Fortunately, after the tire rotation,…read morethe service was great. Sadly, after the tire rotation, the repair was poor. The oil change was pretty quick and we decided to also get a tire rotation. The service was great. Unfortunately, after the tire rotation, the low tire pressure light was activated. All tires were filled with adequate air so we assumed it was the sensor. The car was brought back and it was indeed the sensor, however, the supervisor was adamant the sensor couldn't have been damaged from the service and it would fall upon us to pay for the replacement. Other than that, I would recommend.

We arrived to get an oil change at 3:30. There was only one car in the bay and two empty ones. We…read moresat there, they brought water twice, and then another car pulls up. They immediately pull them into an empty bay. We are still patiently waiting. Another car pulls up and as we are still waiting to be pulled in they pull a third car in the empty bay. The workers kept staring but no one ever came to apologize or explain. We finally ended up leaving and going to express oil change. Kudos to take 5. More like take your damn time.

Went in for an oil change and was greeted with smiles and water. Wait time was short and Angel…read moregathered our information while Shylyn got us positioned. In addition to checking all the fluids and filling my wiper fluid, it was discovered that my coolant was practically non-existent so that got fixed. I was impressed with their professional attitude. They were knowledgeable and efficient and we were back on the road in no time. I plan to use them every time I need new oil.

Two stars for the speed of service. All they did was an oil change... Nothing else. No topping off…read morefluids, no checkin the tire pressure, absolutely NOTHING! How on earth can it be just under $115?! Talk about sticker shock, that is absolutely ridiculous!! Highway robbery is what it is.

They do an excellent job!Me and my husband Nathaniel Harris got an oil change on last…read moreweek.Very professional. If you need your car serviced go to Jiffy Lube 412 E.Martintown RD North Augusta

12/6/25@12pm had my appointment for oil change and the staff was awesome! Love their customer…read moreservice I will be returning. Thank you Guys T. Ervin

Poor customer service, unreliable staff who seem totally unaware of what is going on in the…read morecompany. Booked an appointment several days advance for service. When I arrived they said they didn't have an appointment and then went and found appointment only to say that they emailed to cancel appointment (which they had not). I drove an hour for the service and took time off work. The only options they could provide were to have me drive 3 more hours and take off work again. Further, staff assisting claimed to be GM but then in the next breath indicated he was unable to contact owner, so either he was lying about position or about ability to resolve the issue. Either way unreliable & unable to tell the truth becomes a no go in my book and a very bad option for service when there are so many other great conpanies in the area.

Excellent service on my 1981 VW Rabbit. The old girl needed a lot of updating to make her safe and…read morereliable. New Breed kept me informed and provided a detailed receipt, complete with pictures. Handy payment link through text messaging. If I weren't moving far away, I'd definitely patronize them again.

These are the nicest, most professional, mechanical/fabrication guys I have ever dealt with…read more Fast and pros!!

I'm sharing my experience so others know what to expect. I brought my vehicle in for service, and…read moreunfortunately the work performed did not resolve the issue. After the visit, I discovered additional problems that were not present before, and the situation left me feeling frustrated and unsafe driving the vehicle. Communication throughout the process was also disappointing, and I did not feel that my concerns were taken seriously. I hope the store improves its quality control and customer service, but based on this experience, I cannot recommend this location.

My experience with Pep Boys on Gordon highway in Augusta-ga is magnificent. They keep me updated on…read moreeverything. Their professionalism and attention to detail along with there friendliness and honesty is greatly appreciated . That's hard to find in todays world.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

Just got service done with new engine mount and cleaning fuel system and injectors, 10/10 for…read moreeverything and price was just, recommend this place for anyone local with any car type (I don't know about teslas)

Ordered tires online, Tire Rack listed Precision Tune as a "preferred installer" and listed an $89…read morefee for mounting and balance. I had the tires delivered there. I've done this twice before, with Precision Tune. However, today when I arrived, they charged me $126. They said they didn't work with Tire Rack, and I could accept the price or take the tires with me. Not happy with the experience.