we seen roaches ants and termites. we will not ever be back the service was amazing but the lack of care was disrespectful

Met a big group (22 people) from all over Galveston county. We ordered appetizers, cocktails and entrees. Very nice staff. Great service. (A tad slow but, it was a big group) I had spinach dip...good, but I've had better. Painkiller for a cocktail (limit 2, but I had 3 and lived to tell the tale STILL standing!! LOL!) Had the chicken fried chicken with baked potato...good, but again, I've had better. Even though I say the food is good there was just something about the quality of it. In other words, there was nothing that would make me go back. The table ended the evening with a shot of patron...ariba!!! Dominic was our main waiter (he had help) he was great. read more

Service here is hit or miss. The last time we came, it was 5 stars. Today, it definitely isn't. We had to ask 3 times for silverware so wouldn't say the visit was off to a good start. When we finally got our silverware, it wasn't even from our server. We asked the lady who brought the food out. Food is pretty consistent. We have had issues where the pot pie had no veggies except peas which is kind of weird... would be nice to mention that when we order as some people (including us) may not want the chicken pot pie if it only has peas and would order something else. Server was not attentive despite it being slow but yet neglected to refill our drinks. read more

I ordered a rare steak and it was absolutely amazing. The waitress was super nice as well

Amazing restaurant. The food is awesome. The salmon and the girls whitefish is really good. Ignore all the other bad reviews. This place is awesome. read more

After trying to decide where to eat an early dinner (around 4pm) on a Sunday, my friend and I opted for Cheddar's and I'm disappointed to say we should've just went to Chuy's instead. The food and wait staff were 5 star worthy, but the overall experience we had forced this to be a 3, almost 2 star review. When we arrived and were greeted and seated promptly in a booth on the bar side (didn't think kids or under 21 could be on this side? But that wasn't a big deal). Immediately after ordering, a toddler seated in another booth with three adults started screaming and clapping- I kid you not (no pun intended)- the entire 30 min we stayed. We tried to be understanding and hoped that one of the adults would calm them down soon. Well, they didn't and after about 15min of that, one of the women changed the child's diaper ON THE SEAT OF THE BOOTH. After seeing that I lost my appetite and my friend chugged the rest of her sangria, we quickly paid for our meal, and left. I'm not sure what the staff could've done besides politely ask them to take the child to the restroom, but it definitely made our dining experience here uncomfortable. We'll definitely think twice before eating here soon. read more

Cheddars is that average type of place that can be hit or miss. I've always had terrible service here.. but I met the newest homie. Michael! Always has a warm welcome EVERY time. Anyways. My favorite dishes here are definitely the New Orleans pasta, blackened salmon w shrimp, blackened fish w crab sauce, and their chicken fried chicken. Don't forget the butter croissants. They're like crack!!!! read more

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I've been to this location several times over the years. Every time my food is delicious! Our waitress was really good and patient! I ordered the honey dijon chicken with double the broccoli and cheese. Seriously, this is the ONLY place I order chicken. The chicken is always juicy and seasoned perfectly. The dijon is poured over the mushrooms and chicken sitting on top of a bed of rice. Me getting DOUBLE the broccoli and cheese should speak for itself - it's tasty!! The croissant rolls were tasty. *The fried chicken wrap was good, but I wasn't impressed. **I've also tried the cookie and it's baked to order, big, soft, warm and very good (I didn't order this time) My Texas tea was weak, but what more did I expect for $6? The passion drink was good, but not potent either. **Please see and like my pictures! Ty! read more

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When Floyd's decided to clean out of their restaurant one night, my parents and I were out of luck in locating a restaurant to dine in at. We drove on the feeder road heading back to Houston while deciding where we should go: to the House of Pies or Pappas BBQ? I wasn't too fond on both decisions until we noticed that Cheddar's was popping! So, we drove to Cheddar's instead. Now, I haven't eaten at Cheddar's in years and the last Cheddars I ate at was when I lived in Mississippi which was 7 years ago. We arrived at 9 pm and were friendly greeted by a group of their waitstaff, showed to our table and even got a good new waiter. He was well groomed, friendly, and didn't even show that he was new. Upon opening the menus, I was feeling a little scared that the prices would be pricey like Floyd's, but thank the goodness, that they were affordable. I ordered the grilled tilapia with mango salsa, steamed broccoli, and carrots, my mum ordered the fish tacos with chicken tortilla soup, and my dad got the catfish over rice and broccoli and cheese casserole. Our drink order of a water with three lemons, iced tea, and whatever my dad got - came out in a timely manner. Then the food arrived, everyone food had the best presentation - neat and organized. Now the taste was surprisingly delicious, everyone loved their meals. My mum mentioned she liked how they cut the fish to fit into the tortilla and said that it was well seasoned. My dad enjoyed his meal as well. He wasn't a fan of that casserole. My meal was the bomb.com, it was so good! The soft tilapia was light and full of flavor, the mango salsa paired very well with it. The steamed carrots tasted just like how my mum cooks hers - not overly sweet, but with the perfect amount of sweetness. The steamed broccoli was crisp and lightly seasoned with salt and pepper. I actually hate that I waited 7 years to eat Cheddar's again - I've been missing out on these home cooked meals. We weren't rushed, everyone was so nice! read more

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We had a 5 minute wait with a packed house. A reservation of 25. We used 3 booths and a 8 top table. The service was exceptional. Dalton was Attentive and on the go. Drinks refilled timely, orders taken and delivered without delay. As we sang Happy Birthday, the other patrons joined in and the house was filled with merriment. The evening was a great success and the food was delicious. Cheddars never fails to deliver a good meal. read more

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Usually one of my favorite places to go to take my teen daughter, but today I was disappointed in the cleanliness. I saw waiters and waitresses just running around like they were confused. I had to flag down different waiters to assist us. The salt was clogged up so I opened it and the inside was really wet and rusted. The salt was brown and clumped up. So I requested another salt shaker and same thing. It wasn't coming out bc it was wet. Maybe they wipe the tops down with a wet rag? Idk but it was so gross. Our table had every plate and empty glass on it. No one was clearing dishes during our meal. The machine on the table that accepts payment died out. My waiter was MIA. I had to flag someone else down to get a new battery so we could leave. Everything just seemed a mess and out of control. I've never seen it so dirty at this location. It was not a great experience today. read more

Cheddar's Scratch Kitchen - Clogged up and rusted salt - American Near Me - Webster, Texas

Lunch @ Cheddar's in Webster, Texas, on 3/2/2023, ck #2210 , key west chicken and shrimp. Water & House Salad. My only meal on 3/2 for the day. Bye midnight, awaken with terrible kidney pane on left side of my back. Lite grade fever, vomiting & few hours later diarrhea by 6am 3-2-2023. THE SHRIMP WERE TAINTED WITH A FISHY SMELL , only 4 total and cut in half b4 consuming. Finished 3 small shrimp plus half of chicken piece. The shrimp need to be better kept and not served if fishy smell. Fault was of kitchen manger and not the resturant. I killed the taste with tabasco sauce. Tainted shrimp have been known to cause death in a few situations. Most excruciating pain of my life time from this incident. At time of this writing, I am about 50% recovered. Beware of tainted shrimp, please. R Pierson Galveston, Texas read more

Was in town visiting family, Had dinner here one evening and had a good time. I'm not big on chain restaurants. They are no different then a fast food chain, except you dine in and pay more. With that said, we did have a good meal. Service as decent, and the drinks were kept full. I had the chicken Salad, and it was good. Can't really complain, but nothing to boast about either. read more

Food was delicious! Service was really great, restaurant was very clean and quick to bring out food.

The service was slow and kept getting our orders wrong. The only good part of this meal was the salad and the croissants, the taste was off on everything else. Would not recommend. read more

Very good food and service! I wish I got our waiters name because he was wonderful! My son did not like the wrap, and our waiter. Kindly took it away and got him some thing else, and they did not charge us for the wrap! read more

It's an average restaurant with average food. The server we had was luckily above Average. For the most part it was a decent spot to grab a quick lunch on the way down to Galveston. read more

Great variety of food. Drinks are always good. Wish they would bring back the onion rings. read more

Cheddar's Scratch Kitchen - Pain Killer - American Near Me - Webster, Texas

Good food, I really love the waiters and everyone is so patient and kind! From this place, I ate their Baked Potato Soup and some other stuff. Very good! read more

Great food! We've had both great service and mediocre service. It all depends on who your server is.

This Cheddar's has become a go to for us. Ordered the rack of ribs for us. And a veggie plate and there was more than enough for 4 dinners for two. The ribs were delicious! I don't feel very well these days struggling to eat and cook is so hard. So it's super great to be able to call in an order and pick up without a problem. The staff is always so great in bringing it out to the car. Thank you Cheddars for making life a bit easier for us. read more

Cheddar's was not my first choice to come eat today, but I'll def be back. Steven the manager was amazing. Clean atmosphere and food amazing. I definitely recommend read more

First time visiting the store. Here on a Saturday just after the lunch rush. Our server is Dominique. Shaken Margarita was good, the Long Island iced tea was just a little bit lemony. The salmon smelled fishy; the tortilla soup was served barely warm. Dominique was coolly efficient. Overall an average restaurant and average experience. Most likely not a do again for us. read more

Cheddar's Scratch Kitchen - American Near Me - Webster, Texas

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I went to cheddars last night Oct. 2 2020. On arrival a 45 minute wait time . Finally got seated the place where we set had an oder or a smell like the floor was mopped with dirty water. Now the food was ok, but not the best. Server was ok not the best I wouldn't recommend this location to anyone read more

The staff was nice, polite. My to go order was hot and ready before I could finish my drink. read more

Cheddar's Scratch Kitchen - Cheddar's Painkiller - American Near Me - Webster, Texas

It's your average Cheddar's, super busy all the time but the food is pretty good. My kids enjoy the huge fish tank as well as the waiting area outside with the rock and water. There is 9 times of out 10 going to be a wait to get a table. Luckily it's never really that long of a wait. My go-to dishes are the sirloin and the ribeye. For the price, it's actually a pretty good steak. The cooks always cook it to the temperature I ask for as well. The steaks come with two side. Broccoli is a must but the second one I always get something different. Sometimes even double broccoli. I tried the southern green beans the last time and I guess southern means sweet? It's like they were dessert green beans, probably won't be getting them again. I also really enjoy the Cesar salad, they shave cheese over it and it's all coated evenly with the dressing. It comes with a croissant which are amazing if you get a fresh warm one. Another great thing is the sante fe spinach dip. It comes with salsa on the side too. They're both really good! I like putting the dip on the steak too. I think if you're kind on the fence about spinach dip, this is a good one to try. read more

Love it here always. The food is always the best The service is always top notch the salmon with bourbon sauce is a mush can't forget the free rolls read more

Great service and choices of meals I have been going to this location for 6 years now they have been consistent

OH MY GOODNESS we came here to celebrate my birthday, and our waiter, Tom, was the best! As soon as we walked in we were able to be seated! Tom made sure we were comfortable and had all that we needed. He made sure we had an amazing experience and we are highly likely to come back! The food was also delicious! Thank you! read more

I had previously been to one other Cheddar's location and it was a great experience, this one, was just ok. The service was great and the staff was friendly and attentive. The food however, wasn't great. I got the chicken fried chicken with corn and Mac and cheese. The bowl that the m&c was in was hot, but the actual food was cold. My server quickly replaced it when I pointed it out to him. Everything tasted a bit bland. Totally willing to give them another try, I think the kitchen must have had an off day. read more

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Brianna B was soooo great and pleasant. We were the last to arrive and she served us like we were the first customer. She is a great asset. I love love her energy. read more

We enjoy Cheddar's. I tend to stick to the same meal every time, which is the Caesar Chicken Pasta Salad. The broccoli cheese casserole is also really good. read more

I recently hosted a dinner here for my sister's 25th birthday. She's known for being finicky, but the family can always find something everyone enjoys here. Not to mention the awesome adult beverages that stay at a better than Happy Hour price at normal cost! Oh how I love the margarita with a sangria swirl! Okay, focus... So when I called to make a reservation for the dinner, I was informed that they have a no reservation policy. This was shocking! However, the manager was happy to come to the phone and explain to me that they now staff to have the back area I was originally requesting open at all times allowing for large parties to be served. Therefore, I figured we'd try our luck since we were coming on a Wednesday. Upon arrival, we had to wait until most of the party arrived before we could be seated. We originally were expecting about 30 people, but decided to shoot for 20 so we could be seated sooner. There was another group present that were trying to celebrate a birthday so I felt as if we were racing to get guests to stove to be seated. Talk about an adrenaline rush! Fortunately we had our minimal 15 arrive soon and were able to grab our table in the back. They only shit a maximum of 10 to reach table to keep service manageable for servers so we had to split between two tables. No biggie... They were right next to each other. Finally, we were safe! I just want to say how impressed I was with or server Brandi! She rocked our party! The manager came and explained she would be the only server unless more showed or things got bogged down, where he would come assist... Well, we had about 8 more show up and Brandi never missed a beat! Drinks were delivered on time, she took all orders with precision and a smile, and despite the large number, we didn't wait long for much of anything! I was beyond impressed! Im not sure if I'd attempt another dinner at this scale here with the current policy because the uncertainty was definitely nerve racking. However, or experience was awesome and my peculiar little sister had a great time! Cheddars for the win! read more

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Don't kiss the door people Off cause they cannot do their jobs correctly, you get kicked to the bottom of the list to wait to eat... they said 30-45 mins.... more like an hour, guess it's my wife's fault for correcting the ignorance that the door kids do. read more

Great curbside pickup with quick turnaround. Order was accurate and meals were delicious. Will be back for sure.

Do not recommend. Service is horrible at this location. Go somewhere else to have a good meal. I have been to Cheddars multiple times and this location is the only one that has disappointed. read more

We always go to another location but since we were in the area we stopped here and worst mistake ever. Adria was the waitress which first of all took about 10-15 minutes just to get our drinks ORDER.... We waited 30 more minutes until finally she comes back with the actual drinks. Once the food was ready, Adria sloppy self dropped one of the plates all over my friend's clothes and the cocktail sauce for the shrimp spilled on my friend's jeans. My friend had to go and change and she stunk like the sauce. Adria did not apologize instead asked if we wanted more cocktail sauce??? She did not offer us a discount either. NEVER COMING BACK. read more

Food is decent and price is good. Love the croissants. The wait staff was friendly. The only thing is it's little crowded but I can wait and enjoy the food and drinks. read more

Food was mediocre and service left a lot to be desired. When we arrived, we stood at the front waiting for at least five minutes before we even saw someone. We were then taken to the table and someone came and brought croissants stating our waiter would come soon. After about 10 minutes, the waiter showed up and I gave him the entire order since I could see how service was going to be. Someone from the kitchen brought out appetizer - which is always delicious here (spinach dip). Finally, our salads arrived via another individual from the kitchen. I wasn't happy with the taste of the honey mustard but we could not see anyone who worked in the area for a good 10 minutes! Finally, we pressed "call waiter" on the tabletop device and set it at end of our table. He came and we requested another dressing which took about five minutes to arrive. Finally it was time to pay the check and the tabletop reader would not take our gift cards so again, we had to look around for someone AND press the "call waiter" button. Again, this process took about 10 minutes and to pay our check took another 10 minutes. Very disappointed in the service and will have to think long and hard if I will return again. The pecan glazed chicken salad was not a disappointment. Maybe ordering to go would be better since service was terrible! read more

Just left this location and although I've eaten here multiple times and never really had an issue per day with service, our waitress was good, but very slow. I mean we had a big party and she was the only one waiting on us. That's not the reason I'm writing this review. I'm hoping that this gets the attention of management. This restaurant is absolutely filthy. It's disgusting and I don't think I'll ever go back. I mean from the bar, the restrooms, the floors, everything is so dirty. Makes you wonder how the food is handled in the back. I wonder if it would pass inspection. I couldn't eat my food at all. The carpet is so dirty. Please management clean this place up! read more