Excellent service from Hope at the bar, always great chicken tenders, like the ribs also. Clean, efficient, quality food

Terrible my lemon chicken was still raw! Cooked fast on one side and pink on another. I called and was told to brink my order back as we hadn't left parking lot LWQUS CHECK YOUR FOOD. EFORE LEAVING ANYWHERE EATING OUT! Instead of comping my meal or offering anything for the inconvenience to add Insult to injury I had to wait another 15-20 mins and my husband had to work 3rd shift and be there in a few hours...he lost sleep over this.. I actually saw Hailey C. dunking the bar glasses in 3 part wash with washing glasses just dunking from 1-3 sink. I'm pretty sure nothing has changed since my beginning years in food service we used towels. She walked a away dropped a towel looked at it and kept walking her coworker had to pick it up but he looked twice and put it back on bar! Ugh!!! read more

Cheddar's Scratch Kitchen - Lemon Pepper Chicken - American Near Me - Smyrna, Tennessee

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Absolutely clean and welcoming. Friendly with a great menu. Excellent service! Food is deelicious!!!!!!!

Amazing food. Amazing service. First time ever going to Cheddars. It was on our way to Chattanooga. I want to give a huge shout out to Draper, our server. He was very attentive and warm. Excellent service. read more

After a long day of driving this was a great stop for dinner. The hostess was friendly and the food was great. The only complaint we had was that we didn't see much of our waiter... so the drinks took a while to arrive and never got refilled. Overall a good place to eat. read more

Where do I start? The food was absolutely amazing ( as usual ), but the service today was far beyond anyone's expectations! Dolce had some of the best customer service I've ever experienced. She definitely made the experience even better. We ordered appetizers, entrees, drinks, and dessert -- all was excellent. We'll be back!! read more

Food is very mediocre. Service was great! No seasoning on food really. Average ambiance.

We do like this place, it's hard to not like it. The amount of food choices available is great. The service has always been good as well. The sweet rolls they give you is addicting to say the least. The steaks are good, pasta salad is always on point. A bit of a bummer on them not serving me more than 2 drinks(alcoholic) no more than 2 22 oz beers which is crazy to me. I wasn't even driving! I also wasn't by myself and a manager came out to tell me it was policy. A bit ridiculous. That was the only downfall of my trips there. I will continue to go back as the food and service has been good in the past. read more

From the second I walked in the door the bartender was very cold and I felt as if I were invading her space. I believe I heard someone call her Morgan. I wasn't greeted only told my root beer that I bought in would have to be charged as a soft drink because it's an outside drink. To add insult to injury as I'm typing this my food has been in front of me getting cold because I have not been offered silverware, but charging me for my own soda was more important. Now my food is cold we will see how this goes. Bartender Morgan is ver preoccupied cleaning to leave and totally ignoring me. I have not has this level of bad service anywhere. Then after I wrote this I was asked FINALLY if I needed anything. I politely explained that I would like sone silverware and Morgan actually said I would have gotten it earlier if she knew I didn't have it. After my first bite the food was cold like I thought so I asked for a take out box and she blurted out in a smart way that I should have told her I didn't have silverware and if I had done so my food wouldn't have been cold. Never did she alert a manager to the problem. I then asked for the manager to let him read this and try to do something about the poor service and all he could do is tell me that the general manager would be in in the morning. read more

Five stars for this cheddars! I hadn't been to a Cheddars in years and kind of forgot what they were all about. They sat us down right away, the service was prompt and friendly and the food was cheap and high quality, how do they do it. I had the lunch portion grilled salmon, blackened, it's served over rice and it was delicious. Great crust on the fish and flavors were there too. Sweet potato on the side along with a cup of their homemade black beans. I was impressed by the black beans too. The cost of my meal was $9.99, they could have charged $18.99 and I would have been just as satisfied. My buddy at the table had a lunch combo special, soup and sandwich, he seemed satisfied as well. Total check for two people was $17 and change. Great place. read more

Cheddar's Scratch Kitchen - American Near Me - Smyrna, Tennessee

We always get great service when we come here. Today we had half order of Ribs and two side, it was VERY good. She had the Chicken and Shrimp plate, also excellent. We think they have improved their quality of food over the past year. There are plenty of choices for places to eat....Cheddar's has been on our radar for comfort food. Good work guys! read more

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This gets 4 stars- for price, quality,service,and quantity. There are a few excellent choices on the menu-anything fried, shrimp,chicken,chicken pot pie , monte cristo, salads, ranch dressing, hamburgers appetizer - onion rings,cheese bites, honey butter croissants Downside-sometimes a bit of a wait-30-45 Definite returning customer read more

Went here for lunch with a co-worker we got seated fast, the staff was super friendly. Our food didnt take long to come out. I got the lemon pepper chicken which was really good with a side of mac and cheese and broccoli. I didnt finish it all since it is a big portion they serve you for $9.99 read more

Cheddar's Scratch Kitchen - American Near Me - Smyrna, Tennessee

Wait was long, had to ask manager to check on appetizer and a straw. We got it a minute later; it was warm (not hot). The rest of the food was served timely. I had the Spagana; a lasagna made with spaghetti. It was very mediocre. The marinara sauce was too thick funky tasting. I scraped it off. The spaghetti itself, was bland. I asked for grated cheese to improve on the flavor. The cheese was never offered! On pasta!! Hubby had the Chicken Fried Steak and, although it looked big, it was mostly breading. He didn't eat much at all. Mom-in-law had the Chicken Tenders meal; she wasn't impressed either. The server barely checked in once. Didn't offer dessert, although we wouldn't have had any anyway. Totally mediocre. It can confirmed why we really don't care for Cheddar's. Yea, we won't be back anytime soon. read more

Apparently whenever Im driving from GA to IL... I find a way to stop here. I didn't even realize that I have come here twice. The food is amazing and the pricing is much better. They offer a vegetarian meal, with 4 side options. I love most of there sides. The drinks are so good, you actually taste the liquor. Plan to come here every time Im in town. read more

Location: Located in Smryna (Tennessee, not Georgia) in a new shopping center off I-75. Abundant parking. Atmosphere: Casual dining. Small waiting area. Average size for a chain restaurant. We sat near the large, vertically-parallel fans. Reminded me of the large fans you'd see on the front porch of a country home in the South. They added a nice bit of Southern "charm". Service: Our waitress truly embodied "Southern hospitality". Between her perky attitude, her Southern accent, and her overall charming personality, she made my first (and not my last) trip to Cheddar's that much more enjoyable. Food came out quickly, but timely, and she made sure that we had all the refills, extra napkins, and condiments that we needed throughout the meal. Food: Where else can three people split one appetizer, have one alcoholic beverage each, and have their own entrée for under $45? In Tennessee, that's where! The Santa Fe Spinach Dip was good, though not as good as my homemade spinach dip. I had to request they bring us more chips because we ran out and still had about half the dip left. I ordered the Dijon Chicken and Mushrooms: two grilled chicken breasts with a plentiful amount of button mushrooms with a Dijon sauce with two sides. I thoroughly enjoyed the food and cleared the plate! The food is not 5 star quality. In fact, it wouldn't surprise me if most of it is frozen and heated up (a.k.a. "cooked"). Most of the food, I'm sure, I could make at home with no problem. But, the value for the money is there, the selection of food choices is vast, and the atmosphere is very inviting! read more

The food was awesome! Especially the lemon pepper catfish. One of the best I've had ! I was very impressed. And the service was great too. What a nice surprise for lunch today. There were some flies buzzin around. read more

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Really good food great service!!! The atmosphere was outstanding . I would recommend

Placed an order ahead at 4:45 to be ready at 5:50. Finally received my pickup order at 6:10 and it was so wrong. I ordered chicken tenders with Buffalo sauce (received honey mustard) with baked potato (received steamed broccoli). Ordered salmon with green beans and baked potato and received over cooked salmon with broccoli casserole. Not sure how they can mix up the sides so badly but this location is notorious for this. I understand being under staffed but I had to go inside because no one ever came to our car and the dining room was pretty empty. read more

The waitress was polite., but seemed untrained for the job. I ordered a medium/rare steak. The server brought me the dinner and the steak was well done. I then saw salads being delivered to the table next to me. So, I ordered a salad. The salad was delivered and it was just letuce. I asked if she could bring me some onions. She said .......................we dont have onions except for the steaks. She tried very hard to please me.........I said I would take some of those. I asked for butter for the dry mashed potatoes and she said they didnt have any. I'm not sure if that was true or she just wasn't trained properly. Half way through dinner I looked over the a family was eating croissants. I didnt even know they had croissants. I've been there a few times and it was never very good. I don't know why I keep trying them. But, that was that last time. I blame it on the management not the employees. I think it has the potential to be an ok restaurant. If I was 30 years younger I would to manage that place..............I think it could be a really good restaurant. Never fine dining, but a good family restaurant. read more

Has gone down hill. Found a bone in my chicken pot pie. Dirty tables were everywhere. read more

Cheddar's Scratch Kitchen - American Near Me - Smyrna, Tennessee

The service is the only thing worth coming here for. My chicken was so under cooked that it would qualify as raw. This is my second time coming here and will definitely be my last. I am really disappointed in Cheddars. read more

I was in town on business and stopped in for lunch with our VP of Sales. I wanteed to give this cHain another chance as the location in Bolingbrook IL has never delivered on service or food quality. I was so impressed with this location that I give it 5 stars. The meatloaf special and the Quesadilla special was fantastic. Fresh made poTato chips and pico de gallo were on point. Welcome to my bookmarks for your excellent execution. Please send a training team to Bolingbrook.. they need the help. read more

Still not fifth quarter but the have improved greatly since our last visit. I will give our waiter, Chase B., kudos. He was excellent, never letting out drink go dry and always asking if we wanted anything. The food was good and fresh but the steaks were a little tough. They yet redeem themselves I will just have to come back again and hope they have improved even more. read more

Cheddar's, you suck. I can't order food online, nor can I pay over the phone...? Get with the times. Everything about this experience sucked! The guy answering the phone to order for pick-up answered by saying, "What's the name for the order?" Well, good evening to you too, sir. Then, when my order did come... it sat on the bar for 10-15 minutes while i sat there looking stupid. Finally, I was asked my name and they said, "I think this is yours." I ordered 4 meals... mine of course was a salad, no chicken, no cheese. It was covered in cheese and I wasn't given any dressing. The best part (note sarcasm), was when the same guy reached across his female manager's chest from behind to snag the pen she had clipped to her shirt. Sexual harassment much??? read more

To the hostess (let's just call her "smiley") who just straight up lied to my face, saying there might be an extra charge for requesting a second dressing on the side of a take out order (this has never ever been the case, ever. Also, I never specified which dressing I wanted to begin with, so I wanted something other than what they arbitrarily chose) and then compounded that lie with another whopper of a lie (that Cheddar's had been purchased last week when, in fact, the corporate website says it was last acquired by, I believe, Darden in 2017): what exactly were you thinking? All you had to do was ask them to bring out a little container of dressing. Were you hoping I'd drop the request or that you might squeeze an additional 50 cents out of a dupe of a customer. Cheddar's of Smyrna - is this what you think of your customers? Well, if that is considered acceptable, then, as the lyric goes "You might win some, but you just lost one." Everyone else was great, including the greeter when I came in, my waiter and what seemed to be the person training him. Food was solid. But this woman decided to make an executive decision that did nothing but alienate a consistent customer. In case the manager needs reminding: Logan's, Hilltop, Longhorn, Famous Dave's etc are all right next door and no one has to put up with a greeter trying pull a fast one on them like they're dopes. At the very least this person needs to be retrained if not demoted. Terrible representation of the company and it didn't even make sense - why lie about something read more

First time coming. 5 adults and 2 kids. Waited 30 min to be seated, not too bad, but it just went downhill from there. Our waitress was fun but all over the place. Drinks - forgot multiple regular drinks during first couple of trips. It took my son 30 minutes just to get his sweet tea after multiple excuses as to why she'd come back to the table without it. 3 ordered another round of drinks since the food was taking so long and it took 25 min just to get it from the bar. Waitress said it was because they were backed up, but it had clearly been sitting and was watering down. Sat at the table for over an hour before we got food. I got the shrimp and salmon. My shrimp was raw and sent back and came back a little more cooked but still not all of the way. When they brought it back the kitchen stated it was because I didn't get the blackened seasoning. Even the manager said it was just an excuse and saw it was not cooked before even picking it up. Salmon still had pieces of silver skin on the top that I picked off. The saving grace was the manager. He was extremely apologetic and offered a dessert on top of everything but I just didn't want to wait any longer. After he took care of some of the check, we realized we were charged for an alcoholic drink we didn't have. So had to call back the manager again and he made sure it was right. One positive - according to those who had one, the drinks were good ‍ They enjoyed the Piña Coladas. read more

Horrible service! This is the second time in the last 2 months I have attempted to call in a Togo both times after 930pm trying to avoid the dinner rush. Tonight the female answering the phone cut me off while I was speaking and placed me on hold. Tyler the bartender who was running the Togo orders this night finally comes to the line after about 6 minutes and proceeds to talk over me and cut me off. Before I could finish my request for a manager he had placed me on hold while I was still talking with no warning. The manager gets on the line and tells me that the 2 bartenders were busy with other things and that's why they were rude so he took my order. When I arrived to the restaurant 15 minutes later there was maybe a max of 10 people in the bar area and almost all them had their food and drinks so I'm not sure what they were so busy with. Same story last month. Clearly the concept of Togo is irrelevant to this particular location. read more

Cheddars is a wonderful place to eat here in Smyrna Great value ! Fast service Friendly staff ! Highly recommend!! read more

Had lunch here, 12 0z ribeye ,fries and Cole slaw. Portions are great, steak was tender a little well done but never the less was ok. Management was on point asking if everything was fine. I didn't like the spinach dip app,too sweet. I really don't have anything bad to say I felt like it was a Friday's or Applebee. read more

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This restaurant was filthy. The dust on the window seal was repulsive and the doors/windows looked like they haven't been windexed in a month. The service was less than mediocre. Food was decent, that's if you actually got what you ordered. The excuses mounted so high, I was over it! I don't recommend. read more

I'll take my family for large family gatherings, but not my friends for social outings. These Cheddar's restaurants are like cattle crossings: always busy because the food is cheap and plentiful, and fairly well-cooked. But sit your fork down for a half-second, and they are there with the check and just itching to get your seat vacated for the next patrons. Oh, and do never sit at the booths! The most uncomfortable booth environments I've ever experienced. You'll regret it the minute you sit down, and sink to the floor! Choose table and chairs instead. read more

Had lunch there with my wife today. Kendal was our server. Just an absolutely outstanding young man! I can't recall better service. I just marked this location as my favorite. He was hustling to do a great job and I appreciate it. I wish you could find more good young people like him. Thank you for a great meal! read more

Very disappointed in cheddars they need to be honest about how long there wait is we were told 30 minutes and it was OVER a hour and left. I know they didn't have much staff then maybe be honest about it so people understand, this is not the only cheddars we encounter the other were the same. Maybe they need to figure out a different hiring system because other restaurants can hire people... read more

this place literally sucked. The food was nasty and the gravy was like ice. they spend too much on decor to make quality food. Way too expensive. read more

I've enjoyed some delicious meals at Cheddars in Smyrna. I like the way the outside looks. I usually go with 1-3 other people and everyone seem to really enjoy the atmosphere and the food. The servers were very attentive and nice. They sure give you a lot of food, because every time I wind up with a to go box and so do my other guest. I am not complaining, I love a late night snack or eat for lunch the next day. I haven't been this winter, for some reason, I dine out more in warm weather, so I will be going back in the Spring. read more

Stopped in Smyrna on our way north. We just wanted to pick up some good food and relax at our hotel. Soup and Salad, how can that go wrong. Chicken Tortilla soup with so much salt I couldn't eat it. I'm not shy when it comes to salt but OMG that was so over the top. The spice seemed good but it left a greasy film on my lips and again what's with all the salt. Salmon Strawberry pecan salad . . . Meh. Salmon was not fresh, strawberries not all ripe. My husband said the potato soup was ok. Just very disappointed with a restaurant who brags about scratch cooking. read more

I recommend the cheese and spinach dip. It has a variety of flavored teas. It has a cool fish tank. There is outdoor seating. The vibe is cool. The wait is somewhat long if you go on the weekends. My only complaint is that they don't sing you happy birthday. :,((( i wanted them to sing to me and they said they couldn't.. haunts my dreams read more

After receiving some horrible customer service from one of the store managers, I must honestly say as of tonight the new direction that they're going in as a company, by hiring the new store manager Mr. Rob, was the best move that cheddars in this area could've ever made. There's only two managers there that are always pleasant and respectful when we go, Tammy and now Rob. Just my opinion and suggestion, if your in the area, stop by when they're working and enjoy the experience read more

It's a Monday afternoon, a family of 5 from out of town, waited over 45 mins to be seated. We left.