Food: the honey butter croissants were absolutely amazing! The spinach dip appetizer was great. For my entree I ordered the white fish with broccoli casserole (and i highly recommend). Service: our server, Maya, was phenomenal. Very attentive & welcoming. Ambiance: cute country style spot, family friendly! read more

Cheddar's Scratch Kitchen - Honey Butter Croissants - American Near Me - Smyrna, Tennessee

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The food and service, our server was Ms.Blue and she was excellent. I got the beer battered fish with fries and a Caesar Salad, everything was delicious. My boyfriend got a 14 ounce steak with mashed potatoes and broccoli with a side salad. Would recommend! read more

Cheddar's Scratch Kitchen - American Near Me - Smyrna, Tennessee

Had the Philly Cheesesteak and fries lunch special. Perfectly toasted bun. It was very delicious. I have them not to add mushrooms. Service was good so will be coming back soon for other lunch specials. read more

Cheddar's Scratch Kitchen - Philly Cheesesteak with fries lunch special. Toasted bun. - American Near Me - Smyrna, Tennessee

Our server was very friendly and polite. We were brought the very favorite croissants right away. Our food came quite quickly. My grilled fish was good, but the rice and broccoli were very over cooked. The side salad was good. The fish and chips looked. Great and I was very upset with myself for not getting that entree. read more

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The Hostess was okay. Our server was the nicest person there. The food was brought out fast and everything was good the meat and shrimp were very fiery quite literally they tasted a little burnt. But everything else was pretty good. The trio sampler was really good the dip and loaded fries were our favorite. The drinks were also really tasty . read more

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First time here. Service was massively slow. Seemed annoyed we wanted to loom at the menu. Came by to ask if we were ready to order we said yes she said "ok" then went to the bar and cut limes for 10 actual minutes... anyway. Food came out quick is isn't tally a good sign and this was the case here. Ribs were dry and almost inedible. If I could have gotten the servers attention I could have got a new drink to wash them down. The fries were actually gross. At one, not just terrible but seemed like they hadn't even been sitting under a cook light they were actually cold. My husband got the country fried chicken, it was a whole chicken breast. Not pounded down and all the breading fell off leaving a terrible thick dry breast. We would have mentioned all of these things but the server never came back. We ate lovely patrons friendly kind and patient. We will not be back. (And yes we tipped but shouldn't have) read more

Tried this place out as alot of places are closed for the holidays or just closed on Mondays. Got seated right away, service was fair and took about 10 minutes to get waitress to take drinks and food order. My husband got the classic cheeseburger and I got the original chicken sandwich with cheese curds as our appetizer along with 2 sodas. The fresh croissant rolls were good and a nice starter. Food came out fast and hot, everything had good flavor. Plenty of parking and pricing is good fof what you get. Would recommend to try out for lunch if in the area. read more

Chicken pot pie was cold and tasteless- we ordered 2 and it was a total waste of money. We got it to go and both went into garbage. I had a hamburger and meat tasted old. Maybe all would have been better if we had eaten inside. Soup was cold and tasted more like mashed potato. I was floored when they reached out to me. Great guest relations, I was not expecting anything. So awesome thank you. I will try again because you all reached out. I am changing my number if they let me to a 3, for going above so many restaurants today. read more

The food was good, the inside was nice, the server was amazing. Probably the nicest person I've met in awhile. The rolls they bring out to start were delicious, I'd eat a lot of those. The only thing that to me was a negative was the overall feeling of the place was dated and a bit old. I felt like this would be a good place to take your grandparents too. I would probably come again, if I wanted some comfort food and vibes. read more

Y'all.... If it's one of those nights you want to feel like royalty, go to Cheddar's and ask for Chris. He is the sweetest person I've met yet and super cute! Will go back to see Chris! read more

Cheddar's has the best monte cristo sandwich around. It's by far the best thing on their menu. This location always has great fast service. The food and service is consistent. They never miss brining out warm honey butter croissants. The Texas strawberry margarita is always a treat. It's huge and flavorful with just the right amount of tequila! read more

Cheddar's Scratch Kitchen - Strawberry Texas Margarita - American Near Me - Smyrna, Tennessee

First, let me say my server, Leslie, was amazing. Anticipated my thoughts before I asked for anything!! She is an amazing young lady!! Now, for the food. Y'all really need to get here soon for this chicken! Baked to perfection and juicy. I hate dry chicken, so I'm always reluctant to try baked chicken elsewhere. The carrots had a light sweetness to them, so it complemented the chicken, and the broccoli was steamed beautifully with a little garlic. I was very pleased with it. I did find out that if you're not a fan of garlic, you can order the regular steamed broccoli. I actually have enough food leftover for another meal. I am stuffed with everything I ordered . And coming here at the time I do, 2:45/3pm, I don't get bombarded with a lot of people talking. The ambiance is quite nice today. In the atrium with the sun coming in through all the windows, music isn't loud, and I am watching ESPN game plays. Bon appetite! read more

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I ordered a chicken pot pie from here. This the shit that I received, not even a full bowl. I knew I should have gone to cracker barrell. I wish I could give no stars. This the one in Smyrna read more

Cheddar's Scratch Kitchen - American Near Me - Smyrna, Tennessee

I was part of a to-go lunch order where we were shorted a plate and were given a wrong plate instead of one that we ordered. Someone had to go back to straighten it out. For my order I had the ribs and steak combo. I was excited of the prospect of eating both but the steak was hard like a hockey puck and the ribs were basically sauced without smoke flavor or a noticeable spice rub. The best item by far that I tried was the honey-butter croissants. read more

Cheddar's Scratch Kitchen - American Near Me - Smyrna, Tennessee

The rolls were wonderful light flaky rolled goodness with a buttery cream swirled across read more

Cheddar's Scratch Kitchen - Complimentary rolls - American Near Me - Smyrna, Tennessee

Totally awesome food!! Out of nine everyone was pleased. Food took long time to prepare but arrived hot and fresh. Bread too good!! We had plenty of drinks, appetizers and great conversation to hold us over till food arrived. Sunday afternoon and place was rocking. Big happy crowd ( lots of laughter and conversations) Out waitress was Outstanding!! My bad on notremembering her name Again: Our waitress was the BEST! Got all nine orders correct and that is amazing considering the friends i was with. Even when time to pay it was orderly and correct Pretty painless Great Experience: looking forward to next time THANKS!! read more

Unfortunately we had a bad experience. Our waitress was in pajamas they all were, that's fine it was Christmas time- but she didn't even announce her name. She also brought out bread plates and said rolls were in the oven. She never brought our croissants. We asked for lemons for water and the ones she brought looked squeezed - meaning they were very old lemons. My husband ordered wine, took 20 min to receive it and it was barely 2 oz and $7 a glass. Meals come out mine is wrong. I was brought a completely different meal than what I ordered and when the bill came she had left the wrong meal on the bill. It was just not a good experience and it was $100 dinner bill and definitely not worth it. I am sad to think we work so hard and food is so expensive we could have chosen 100 restaurants off that exit and we just wanted to enjoy a nice dinner and it was a hot mess. read more

the waiter had an attitude as soon as my lady and I sat down, we told him we needed a minute, he asked if we needed water, we said no, and he brought the water any way saying he was trying to be nice....if you have to try and be nice....should you be a waiter? he was rude and arrogant, and we won't go there again, or any other cheddars. I go into a restaurant to relax and sit and eat a nice meal, how can one do that if the person bringing your food starts out with an attitude. Well...I won't! read more

Great food and great service by James! He was very helpful. They got us in right away. I ordered the chicken. It was very good!

The place is a good place I like their food but sometimes the food is overcooked and I don't like when my veggies are over cooked, also this place they need to hire more people there is not that many people serving and food might take some time to get to you so if you are really starving got to ask for some appetizers read more

My waitress was Leslie. She was AMAZING! so professional and she checked on us as if we were her only customer. I wasnt feeling well and she got my salad and water in less than 3 minutes! when I say she gave A1 customer service I mean it! thank you Leslie! read more

Ok, here's the deal: I've been dining at cheddars ever since undergrad, about 100 years ago. Once the ownership changed, everything else did too like prices and the awesome family size portions. But I feel like it's slowly changing for the better again. But honestly, I'm partial. It's no 5 star restaurant, but they will always have my business! Staff is friendly as always, place is relatively clean ... the atmosphere is A Good go to place, when you can't decide. Oh, their ranch is aces!! read more

Cheddar's Scratch Kitchen - Buffalo wraps with Broccoli Cheese Casserole - American Near Me - Smyrna, Tennessee

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Today several of my friends and I had lunch at Cheddar's in Smyrna. We were there around 1pm and were seated promptly. Our waitress Amari was very pleasant. We were no hurry to order because we had not seen each other in awhile and we were waiting on one other friend to join us so she brought us the croissant and drinks. When we were ready to order she was prompt and efficient. Our meals were brought out in a reasonable amount of time. Everything was well prepared and good. Amari kept our glasses filled. And I had a to go also that was brought out when were finishing our lunch. We were able to enjoy the food and the company. I would recommend this waitress and restaurant. We definitely enjoyed our time together at the restaurant. read more

We have eaten here for about seven years and I suppose we may be considered regulars. Our experiences have always been pretty good. This trip our server was Jessica so if you are heading to cheddars, ask for her. My cup never went dry and everything came out as expected. We all left full and satisfied. She did an excellent job! Their apple crisp is incredible and large enough to share with two other people. And what is not to love about those flaky and fresh honey buttered croissants? Yum! This is definitely one of the better stores in their chain, by far. read more

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Spinach artichoke dip cold Steak undercooked, server never brought our salads out requested Togo never recd them, seen the server maybe 2 times the whole time in there and someone else ended up bringing Togo boxes and Togo sacks still never got salads or seen the server at the end read more

Always happy when I come in here. Great bunch of folks here. I helped open this restaurant many years ago. Only left because I moved. read more

Cheddar's Scratch Kitchen - The beautiful fish tank. - American Near Me - Smyrna, Tennessee

Food was bad and the GM was worse. Wanted to waste my time having me find the ticket number which wasn't on my email even though I've already given it to another Mgr the day before from the paper they put on my bag. All I asked was if the gift card was sent. I was sent a gift card because my two meals tasted like lighter fluid and I was offered a refund by a different Mgr. I paid with two separate gift cards. I love longhorn steakhouse and had some gift card left over from that. So I was being sent a gift card over email which is what I was told. Called the gm to ask if my email was put in right and he wastes my time asking questions I've already answered just to say. IM BUSY RN ILL CALL YOU BACK BY THE WEEKEND. DONT EAT HERE. ECEN EMPLOYEES SAY THEY HIRE AWFUL COOKS AND THE FOOD IS LIKE DOG FOOD. especially the smyrna tn location. read more

We ordered a family meal online yesterday and was supposed to get an email before we we picked it up, but didn't. It was supposed to be picked up at 2:15. We called at 2:00 to make sure it was ready since we didn't receive an email, and she said it was ready. My husband went to pick it up and had to call the number ( still no text) and she said they will bring it out when they get time. 20 minutes later they started bringing other customers orders out that just pulled up. He had to call again. By this time the food has been sitting 30 minutes. Never do online orders here. I'm guessing the food will be bad. To clarify we ordered the food yesterday to pick up today. read more

THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED!!! I live about 15 minutes from this Cheddar's, so will generally call when I leave to place an order for carry out. Normal call in, "One moment while I transfer you to the bar." Sweet! I get through one full of their country music hold songs and another. 6 minutes in... "Thank you for calling Cheddar's, how can I help you?" "Yes ma'am, still just waiting to place my carry out order." "Alright, I'll transfer you." I end up getting to the restaurant and pull into one of the curbside spots and still am on hold. A lady bringing food comes to my window and asks if I have a to-go order. I tell her, "No. I'm waiting to place one and have been for over 10 minutes." She just says, "Okay great," then proceeds to walk away. Ummm... okay. Then proceed to be on wait for another couple of minutes then place my incredibly easy order after 13+ minutes of being on hold. I worked in restaurants for 8 years, so do not take the time to write anything unless I am thoroughly impressed or disappointed. I get it, things happen. But this was a complete drop of the ball! Oh and I still don't have my food at this point of, "This will be out in 10 minutes." read more

Cheddar's Scratch Kitchen - 14 minutes... - American Near Me - Smyrna, Tennessee

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Omg.... So I tried to give this place a chance. Never again. The first time I went they had me and my children sitting at a table with Ant killer and ants on the table. The manager was very nice and tried to handle the situation. He was the best but I decided to go back to next day with my sister and they sat us but not one waitress came to the table for over 20 mins. Not one... We had to say something to 2 waitress and still nothing. The manager had to end up taken care of us. Then they forgot 3 orders. The service here is terrible and the food was cold by time we got it but we felt if we sent it back we would have never ate . We have a Cheddar's in Slidell, LA I'll stick to them.. read more

First of all i want to say that this restaurant is usually better than this. Ordered take out on line and went to pick it up order was wrong. So I called to speak to a manager after telling her what the problem was. Manager never came to the phone. So i called from another line and again put on hold. Now mind you I have 2 lines tied up and no manager. I'm on the 2 phones on hold and my husband calls. MS B put right through. Meanwhile I'm still on hold on 2 lines. So anyway manager makes us a whole new meal we pick it up only to be charged twice on our credit card. Got to watch team. Bank said once you give them your card they can pretty much charge whatever the hell they want and it would have to be disputed. It's not fraud. I can't wait till they open cause I'm going to have a word with them!! read more

When I arrived at the restaurant the hostess looked at us,turned around and walked the opposite direction. We waited for about five minutes to be seated which I didn't mind. We went ahead and ordered when our waitress got to our table, I ordered a New York strip steak with buttered corn and mashed potatoes. I asked for my steak well done but when I got my steak it wasn't cooked how I asked. I began to eat my mashed potatoes and as I am eating I felt something hard then I saw a blue piece of plastic in my mashed potatoes. Then I was eating my corn a find grains of rice in my corn and I also find a green slimy thing in there as well. Our waitress only checked on us twice, when we ordered and then when she brought us our check. I left unsatisfied and disappointed in their food and service. read more

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We requested to sit in the bar area. We were greeted within seconds with their signature croissants. 5 minutes went by and we still hadn't received our drinks. After 10 minutes we still hadn't seen anyone. We then flagged someone down who asked us what we needed. We said we had ordered drinks and never received them. Another 7-8 minutes went by so we left after waiting 20+ minutes for drinks. We went to Longhorn where we received amazing service. We figured maybe they were short staffed or something of the sort so we dined there again last week. We had ants crawling on our table, our order came out wrong, food was cold, and we barely saw our server. Our drinks were empty 75% of the time and I was charged for items I never received. We have given up dining at cheddars. They are both owned by Darden but definitely recommend Longhorn instead. read more

The one time i finally decide to review this place the food was horrible. We use to come here all the time and loved everything we got but last night was a different story. We arrived close to 9pm on a Tues and got greeted and seated right away which was never a problem when we come to Cheddars we rarely have to wait long. Got seated and the waitress greeted us and took our drink order and then she came back with our drinks and we placed our orders. Note they changed their menus and took some stuff off. No big deal so we went with what we got before so i got the New Orleans pasta and my boyfriend got the fried shrimp with loaded baked potatoe and green beens. We got our food in a timely manner. So we said our grace and dug right in. Ugh the food was just not good. The shrimp had too much batter and it was hard, the green beans was on the sweeter side and my pasta just didn't taste the same. We was so disappointed!!! He ate all the baked potatoe and drank his club soda and nibbled on some of the shrimp, and i barely ate my pasta but my fruit tea waa good. Almost $40 with gratuity we was not satisfied! They went up on their price too it seems and somehow manage to not make their food fresh made to order. To be a scratched made food it sure didn't feel like it. My boyfriend said the shrimp almost tasted like captain d's. Well we won't be returning. We didn't complain to the waitress we just paid our tab still left a good tip and then left. read more

Good food, service, and ambiance. I ate the grilled chicken salad with honey mustard dressing. It was good. The ribs and shrimp were good, too, but, the cocktail sauce was spicy. The Island Tiki adult beverage was good. read more

We joined my family for dinner and should've been suspicious when there was no wait on a Friday night. It took over 45 minutes to bring our food and at that point we had to ask where our food was. We were told a manager would come speak to us but he/she never did. Our waiter showed up and said we have a new cook and it's taking longer. We complained because other tables got their food and finished eating in the time we were waiting for our food. This was one of the most disappointing experiences I've had at any Cheddars. I don't know how they expect to stay open with poor operation. It explains why the restaurant was half empty in a Friday night. If you have an hour to kill and you're not hungry, this is the place for you. read more

Cheddar's Scratch Kitchen - Chicken Caesar Pasta Salad comes with roll - American Near Me - Smyrna, Tennessee

This is the slowest most unorganized place ever. We have tried to give Cheddar's a chance on a few different occasions at different times but it never fails, we are always disappointed. We never get our order, we have to wait at our table for at least 20 minutes before anyone acknowledges us when the restaurant is empty, we had to switch servers for no reason, currently there are four servers on there phone and my daughter still hasn't gotten her juice! This place is the worst!!! I would not recommend at all!!!! read more

We went here for my brother's birthday. The waiter was tentative but he did his best to assist all of our requests. The drinks were tasteful although I don't have a decent picture of them. My brother enjoyed his grilled chicken Alfredo. On the other hand, I found my chicken tender parmesan being really dry. My husbands ribeye and sides were perfect. Last, the dessert was pleasant to end the night. We didn't have to wait although it was a Saturday night. We also got to watch the NFL football game as well. read more

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Friendly staff, but food was nothing special. Chicken pot pie was plain. Waiter recommended bacon cheese fries which were soggy and cool. Wife had burger which was dry and lacked flavor. Potatoe soup was great. Overall was disappointed. read more

This restaurant is still a good value for the amount of food you get for the price but like many other places, they just need more help to offer the same level of customer service. You can tell the staff are trying to keep it moving but I imagine that they are tired. I will still remain a loyal patron. read more