This place sucks, they ran out of margarita mix at 5:00pm when happy hour is over at 6:00 pm. They were to lazy to make some extra for other customers. The waitress was so mean and lazy was,she/he wanted to go home. It's not our fault that you have to work on Christmas Eve, next time request off or go to college!!! Worst service ever. read more

Apparently the to go thing is unorganized. They said 15 minutes and it's been 50 minutes now. All the same cars are here that were here when we got here. It's not like it is busy. Won't be back. I'm sure the food will be ice cold as well. I understand it's new, but this is ridiculous. About to just ask for my money back. read more

I always eat at Cheddars whenever I go to Lufkin (which is pretty often considering I live in Nac). I always order the Spicy Mango Mojito and LAWD let me tell y'all. That drink NEVER disappoints. Tastes nothing like alcohol (mind you I HATE the taste of alcohol) and it has mango pieces in it so this drink is my #1 fav! Check it out if that's your cup of tea! I normally order anything between the Dijon Chicken & Mushrooms, Lemon Pepper Chicken, or the Key West Chicken & Shrimp! Those 3 dishes overload your tastebuds! Although it should be noted that the rice it comes with is quite salty (maybe it's only at that location?) so take note of that. Cheddar's is an all around fine establishment for dinner with family, your SO, or just with friends! read more

Cheddar's Scratch Kitchen - Spicy Mango Mojito!! The best cocktail at Cheddar's!! - American Near Me - Lufkin, Texas

Main dishes are pretty good but the sides are a little lacking. Typically either soggy or tasteless. I have had several main dishes from Cheddar's though and they are always very tasty. The croissants are always tasty too. read more

This review is based upon a large to-go order I placed during the week. I ordered 16 individual orders to take to a customer. Cheddar's is not really prepared to handle large orders. First of all, I called at 8:30 in the morning to give them plenty of time. The person who answered the phone told me he couldn't write it down and asked me to call back at 10:15 or 10:30. He assured me I could still get it by 11:15. I called back at 10:30. They put me on hold. After 5-7 minutes on hold, I hung up and called back. I held for another 5 minutes before someone who was halfway competent picked up the phone and offered to take my order. Keep in mind that now it is 10:45 and I STILL want my order by 11:15. Well, if you can imagine, it wasn't ready when I arrived. They didn't start packing my order until almost 11:25 and I didn't leave until after 11:30. They started packing 16 individual orders in little white bags. Finally, someone offered to get a box from the back and put them in that. 11 of the 16 fit in the box which helped but the flimsy Styrofoam containers they used along with the cheap white bags the remaining 5 were packed into caused leakage everywhere. Black beans leaked out of the containers and spilled onto other containers and in the bag. Thankfully, the bags didn't leak or I would've been really ticked. Once I got to where I was going and finally got everything inside, the actual food was pretty good. I really don't have a problem with Cheddar's food which is why I ordered it in the first place. However, there to-go service could definitely use some help when it comes to larger orders. Because the food is good, I gave them two stars but I probably won't order from here again until they get some things fixed. If you found this review to be useful, funny, or cool, please let me know below. Thanks for reading. read more

In my experience the steak was over seasoned and my friend found hair in her food and my sisters burger was dry and flavorless. The only flavor you got from it was the BBQ sauce she dipped it in. The broccoli was way overcooked and flavorless. Nothing has flavor. read more

Arrived at 11:10 today walked out at 12:41 waited 30 minutes for appetizer and never did get lunch order. Waitress came by table a couple times to let us know we had not been forgotten but people that came in after we did received their food while we were still waiting. Doubt very seriously if I will ever go back. Had to give it one star to be able to post this. Deserve none. read more

If you've never been to a Cheddar's before, it's basically a Chili's style family restaurant, but with food that's a lot tastier. Their honey butter croissants (available as an appetizer for the table, or they come with salads) are evil and delicious. Justa save a couple hundred extra calories for them. The salads are good, but they're a little heavy on the toppings for me. Years ago when opening a new store for my company I stayed in town for a few weeks. We put it in a rotation so every night it was either Tokyo, Ralph and Cackoos, or Cheddars. read more

I was surprised that I got my soup after my meal, despite I asking they bring it before. On top of that they got my sides wrong. The wait staff was more concerned on the gossip that making sure I was alright. I've been to other Cheddar's and I've never had this shotty service. read more

The service was not good and the food was cold when it finally came after over an hour. When we complained know one at all apologized or reflected any thing on our ticket my husband and I will not return with out a miracle.. read more

I want so badly to like this place. The food is not terrible. But the service.... every time I go I learn a new TABC rule. I'm a customer for gosh sakes. I can't enjoy myself there. Every other place in town is much more accommodating. These guys treat you like your on parole. read more

Not so good this time. Again stopped in while on a business trip, and ordered the Key West chicken and shrimp. The dry, overcooked chicken breast was the size of a pigeon's and the rice portion was very skimpy as well. I certainly would not ever order that again! Vegetable sides were tasty (broccoli casserole and green beans), but we're served cold. Very disappointed in the food quality/presentation at Cheddar's this time. Guess I'll try Chili's again when I return to Lufkin. read more

shelia c, i read your review: they don't call it a scratch kitchen for nothing!...some of the best burgers over in lufkin. and don't get me started on the monte cristo...make em fresh every morning...i have inside info, employee to be exact...the raspberry jam makes it that much better... the in house made dressings i give my hats off to. want the best service?...sit in the bar!...john p makes a mean shaker margarita. he alone gets a 10 star review for overly exceptional service. read more

I don't usually leave reviews on Yelp, or at all. But I had to take the time to write a good review for the Cheddars in Lufkin. I was staying in Nacogdoches for the week, and ventured into Lufkin for dinner as there are limited options in the Nac. We decided to stop in at this Cheddars, as we're familiar with the cheddars where we're from (Corpus). We were pleasantly surprised by the service we received from multiple staff, and the quality of the food. Some people think every location of a chain restaurant is the same, but that can be far from true. In this case, we were expecting average food and service and received so much more. My father's white fish was cooked perfectly, and my salad was great. Food came out quickly even with a moderate crowd. If you're in Lufkin and looking for good quality food at a very reasonable price look no further! read more

Waitress was great. Two managers walking around doing nothing. 3 people standing at front by hostess and 5 families waiting to be seated while at least 10 tables were dirty and another 5 open. Took 20 minutes for someone to bus one table. Bartender was in the weeds while a manager stood by the bar read more

College Station, TX location A roach ran from a plate served to our table Friday evening. The manager on duty said it was an old building and they have had a problem with flies from the rain. This was NO fly. It was a roach. We could not eat our meals after that. They didn't ask for payment for the food but we had had 2 drinks ($14.06) while waiting on our dinner that they made us pay for. The manager made no attempt to try to really apologize but instead just made up a bunch of excuses that wasn't helping. Sad, I use to love Cheddar's but I won't be going back. read more

My order was correct, but it was room temp. Everything was room temp the croissants, steak, and broccoli and cheese casserole.

Worst service ever! Almost 10 minutes just for drink orders, then we were informed the server that took our drink order was not our server. Another 10 minutes for our drinks and actual server to show up even though she had the table right next to us. No silverware, salt/pepper or other condiments on the table. When our order did arrive (by a food runner) my mixed drink arrived (with the meal) when ordered with original drinks, I informed the drink runner it was not the right drink TWICE they told me it was the correct drink I ordered. The server finally showed up to ask if we were ok we ask for her to bring condiments that were ordered with the meal. The next time we saw the server was when she asked if we needed anything about 20 minutes later I asked to be brought the check and due to the poor SLOW service I gave her my gift card to speed up the check out, when she came back to the table she told me how much I still owed but did not bring the actual check and I informed her I wanted to see the actual check she then brought me a receipt that had the gift card amount on it I then explained i wanted to see my itemized bill the actual check, when she brought it out it was wrong I was being charged for a mixed drink I did not order I asked to speak to the manager and when the manager (wearing a red chefs shirt) came out I informed him what the drink runner had told me and he told me because I drank the drink that I was given and was told it was the drink that I had ordered I had to pay for it I asked to speak to the general manager I was told I can either pay the price or he would call the cops. I told him to call the cops and that I would be contacting their corporate office. He told me he didn't care. In order to be done with them I gave him my credit card and told him to charge it and I would just dispute the charges with my credit card company. 5 minutes later I see him wondering around the restaurant so I track him down asking him where my receipt is he said they were working on it I said I thought you were the manager he said I am but another manager had to fix it. Finally another manager (wearing a green shirt and apron) came out with my receipt and said they only charged the gift card I was using to pay with. Because they tested the server and she did not know what she was doing. On top of all of that they changed me for an additional meal that was not ordered. read more

Very surprised to see the number of reviews about lack of service. We have eaten here a number of times and have the opposite problem. I guess the management did address the service issues because now you can't get the buggers to leave you alone. My wife and I talk before and during our dinner sometimes about personal things and we do not want to be constantly bothered with refills and check ups and questions. It's got so bad here, that we have agreed to specifically ask our next waiter to NOT come back to the table unless we call him over. The foot is consistently good and the service is good just too much. The place is clean and welcoming. That is why 4*s but the service overkill is 2* . They just need to get the balance right. They need a better trainer. read more

This restaurant was out of croissants and didn't get my simple salad order correct.....also women's bathroom is definitely not up to anyone's idea of clean and maintained with the paper holders barely hanging on the walls and toilet paper stuffed in the gaps between stalls .....manager on duty didn't offer any apology or anything......would not recommend read more

This review is for Cheddar's in Lufkin. The staff was all very helpful and efficient. The food was good. Nothing stood out as amazing or bad. That is a good thing sometimes. read more

The food was good, however service was extremely slow. Waited about 10 minutes for my drink refill. I do understand she had 2 other tables however she hardly checked in on us. Also manager did not table touch. read more

Our order was slow. The Catfish dinner was bad. The baked potato was old so they brought another and it had rotten spots all over it. The Cheddars in College Station blows this one out of the water. read more

I'm a little disappointed with my local cheddars tonight. Everything started out great, then we ordered steaks. I ordered mine med rare, my mom ordered hers med well. Both steaks came out tough as leather and very well done. Although not happy that the steaks were cooked incorrectly I'm more disappointed that I told my waitress that the steaks were over cooked and she just walked off. She made no apologies, never offered to take the steaks back, made no attempt to send over a manager. Everything else about my meal was perfect, but unfortunately the steak was the main course and I'm extremely disappointed in how we were treated by our waitress once I told her the steaks were over cooked and tough. I don't see myself going back or recommending it to my friends. read more

Our server octavis was beyond amazing and attentive.. Food and drinks were great way to celebrate with the amazing service just making our entire experience outstanding.. We will for sure return to cheddars in lufkin tx.... read more

Well where do you start. If you can't open, stay closed. Staff poorly trained. Basic menu poorly done. Never again

The kitchen , the kitchen, the kitchen. I had a wonderful waitress but the kitchen stays backed up. Food took forever to come out and when it did it was subpar. read more

All the poor service reviews are real. Quickly seated, tried to order a beer and the waitress told me she was 17, could not serve beer but I was welcome to go to the bar and get my own, or she could get me another server. Asked for another server, and never saw another waitstaff again. Finally got up and went straight across the parking lot to Buffalo Wild Wings and had my beer 5 mins after walking thru the door. Suggest you do the same. Should have read the reviews first. read more

This place is nice, your typical family-oriented chain restaurant, it was pretty crowded on this day. I gave this place 5 STARS because, well dammit...the prices are just too goo to be true! The time I went here, I went with about 10 people and the nie people accomodated us very nicely; they made room for our big heads! The waitress was very courteous and professional. I ordered a Spasagna dish and it was da SHIT!!! I mean that in a good way, of course! Portions was definitely right. Almost couldn't finish it, but I was a beast about it. I'll definitely go back to this place...recommend. read more

I have eaten at cheddar's approximately six times. You will not find a better place with good quality food for a low price as cheddar's provides. The food is GREAT and the prices are GREAT. The problem is the service. Getting something as simple as keeping ur drink refill is like pulling teeth. The servers seem to go out of their way to ignore you. They seem to busy flirting and grab assing with their co-workers. So food excellent,customer service is lacking read more

Terrible service! Waited forever for drinks...then waited some more for food. Server claimed someone stole our onion rings and acted like she didn't want to mess with getting us the onion rings we ordered. We got our bill and was overcharged for an extra drink. We left no tip and won't be going back. Worst part was it was not busy! You'd think service would be stellar. Should have known better when we had to contact the hostess after being seated for 10 min and no contact with our server. Never again! read more

Food was not unexcellent, Jason was a fantastic server. He checked on us frequently but wasn't all up in our shit. Five thumbs up, 10/10 stars....A FUCKIN TEN !!! read more

The food was decent, but my sangria was watered down and the glass was completely filled with ice, so there was very little drink in it. When I consulted the waiter and asked for a new drink, the bartender came over and was very defensive when I politely pointed out that the lady at the next table got the same drink with significantly less ice in it. They charged me for two drinks despite the fact I sent the first one back. read more

Chelesah was a great waitress! Very attentive. The manager, Clarenda, made her rounds to each table asking how everything was. My husband and I were very impressed! The food was amazing and out quickly. read more

Good food for the price. Service is average. A little noisy but up beat. Love the croissants!

Our new favorite in Tyler for lunch. They are always having specials for free appetizers or desserts and their food is hot, inexpensive and delicious check out their lunch combos! Generous servings with reasonable prices. We have always had friendly, efficient service, although they can get very busy at peak lunch hours. There always seem to be quite a few kiddos there, so the children's menu must be good also. We always enjoy it and keep going back read more

It's not bad for drinks and appetizers during hapy hour but the food is unimpressive and bland at best.

Been here a handful of times, each time looking for a better experience. The last time did it for me and I won't be returning. Horrible waitress that we could hardly ever get the attention of. I almost felt as if she was going out of her way to ignore us. She seemed more focused on one table and neglected the others around it. Took us over half an hour to get the check and another twenty minutes for her to return to run the card. It was just ridiculous. The food is okay but nothing worth the horrible service. I've been to other Cheddar's restaurants and I'd advise you try those before wasting your time here. read more

Cheddars is our go-to for good food at a good price. Their food is consistently good, we never leave disappointed. I also like the variety of the menu, there is a good mix of things, which is why I choose this location if we are getting together with several people. read more

I came here with my family on my last night in town, hoping to have a good time/dinner. Unfortunately it didn't turn out that way. Not only did they take too long with our orders. But they brought out the wrong dinner plate that my mother in law ordered. After a half hour wait, they finally bring the plate with just the fish when she ordered two sides to go with it. Twenty minutes later they finally bing her the two sides she ordered. Not only that they never took our appetizer plate when we finished with it. I'm sorry but I unfortunately have to rate this at a one star when it should be at a zero. So screw this location. They will not get my business ever again. read more