Cheddar's -- A Family Favorite Worth Returning For! This was such a great spot to spend time with family! We came in as a party of nine, and the service was absolutely fantastic. I'm not sure if it was because we went on a Friday for lunch or if their service is always this quick, but everything moved smoothly and efficiently. One waiter, in particular (I wish I had caught his name), was excellent -- attentive, gracious, and clearly proud of his work. Let's Talk About the Food! We started with the croissants and honey butter, and let me tell you -- they were amazing! I would come back to Texas just to have those again. Even after we'd let them sit for a bit, our waiter surprised us by bringing another heated plate, fresh and drizzled with that golden honey butter. It was such a thoughtful touch! For my main dish, I had the steak with broccoli casserole. The casserole brought back memories of my grandmother's recipe -- warm, cheesy, and full of flavor. It felt like a little bite of home. The steak was cooked and seasoned perfectly, and my tablemates couldn't stop talking about the ribs and green beans, which are must-tries if you go. Atmosphere & Overall Experience Since we came during a slower time, the restaurant was mostly empty, so I can't comment too much on the full dining atmosphere. But based on what my family (who are regulars) shared, it's always a friendly, family-oriented environment -- the kind of place where you can relax, laugh, and enjoy good food together. If you're ever near a Cheddar's, definitely check it out for yourself. Leave a review and let me know what your favorite part of the meal was -- but don't skip those croissants! They're worth the trip alone. read more

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We went to Cheddars and ordered Fish and breaded shrimp for my husband and Fish and Chips for me with one side of House salad. First, the waiter came and told that they were out of breaded shrimp. Ok. My husband ordered something else. Then my order came. A plate with fish, but NO chips. When I asked where the chips were, I was told that this dish DOES NOT come with chips! Unless you ask for them separately?! It's called Fish AND Chips FOR A REASON! At the end when we were leaving, the manager offered me to take chips in a go box to take them home! And the hostesses stood there snickering all the time. WORST dining experience ever! No complaints about food though. Now we understand the low rating for this restaurant. read more

I usually go here all the time, but we had to wait 30 mins for 3 drinks. We had been there for an hour and all that came was chips, queso, and salsa. The salsa had about no flavor at all..I love this place but after this we wont be coming that much. read more

You know what this place is! Either you like it or you don't. Has the prices gone up over the years? Most definitely, but what food spot hasn't had a raise in prices mixed with a decline in portion sizes? Is the service pretty much the same? Yup! Nothing new to report here. This location is just like all the other locations. It's Cheddars! read more

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I guess I should have known Texas could not make a Monte Cristo sandwich. It was doughy and very thick crust. Disgusting.. also our waitress also had one of those nose rings that make it look like something is hanging their nostrils. It doesn't make me eat food she has handled. And, the waitress never returned my change, which was four dollars. I even asked for it and never got it back. read more

Worst place to eat at in Lufkin. Waited 2 hours in total (Party of 10) when we got there they told us 1 hour then made us wait another Hour. When we ordered only 2 mixed drinks and the drinks took 45 minutes to make and when we got them they were watered down, i asked 3 Times about our drinks. The food took 50 minutes to make and half was cold. Mind you the restaurant was not packed! My cousin also found a hair on her food and lost her appetite!! read more

The family pack of chicken tenders and broccoli and rice casserole is the best! It was ready on time!

Just got seated on a busy Saturday night in a booth. Ambiance is modern restaurant with lively atmosphere. Noise level is loud but tolerable. Our waitress was very nice and patient since we wanted to enjoy our appetizer prior to ordering food. The spinach dip was delicious and chips were okay. My wife ordered the chicken pot pie with a salad and I ordered the chicken and shrimp over rice with a side salad. Salads were fresh and generous portions. The entrees followed the salads in a rapid fashion. Certainly not what we would prefer but it seems like the concept of enjoying a salad first and then getting your hot entree has been lost at this restaurant. Otherwise the food was tasty and nicely served. Definitely worth a try. We will be back soon. read more

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Amazing fFood and Amazing Service. I would recommend this place very nice people and amazing food especially the Chicken Tenders. read more

We always have a wonderful dining experience here. Highly recommend this location to everyone! Our waitress Kourtney was the best!!

This is honestly one of the best restaurants in town they are the most consistent and clean! Regan was so attentive and made sure we didn't need anything which was lovely. And I truly appreciate when the manager Trish made her rounds and made sure we were happy with the food and staff. It truly is one of the places that I will come back to time after time. read more

Had went to cheddars to celebrate my 21st birthday everything was okay up until we had went to the restroom my girlfriend and I left our stuff there wallet phones so they knew would come back we came back and they cleaned our table off we still had half of our food left the head chef looked at me like we where trying to dine and dash in a way we felt profiled read more

Food was prepared good and served hot. We enjoyed our meal. Or server was attentive, but not annoying. The restaurant was clean, comfortable, and quiet. read more

The chicken wrappers were good but the meatloaf my husband got was very dry and bland. I do not recommend the meatloaf at all! Our server was nice but left my husband waiting for water for some time read more

Overpriced and underachieving cookie-cutter not worth what they charge, lackluster service, and run-of-the-mill fare. To say that they're boring and predictable would be, well, boring and predictable, but oh, so accurate, and I'm not alone in that opinion, from Facebook: "Just had the worst experience I've EVER had in a restaurant at Cheddars in Lufkin. It took 45 minutes to get anything, no enthusiasm, had to go to the bar and get my own drinks, our plates may have well been thrown at us by our server, the hostess laughed at us while we were making a complaint, and the management was an absolute JOKE. All we got was as "I'm so sorry about that" over and over. I know it doesn't matter to them if I ever return again but I will NEVER be going back." -Mikey R. "I'm done with cheddars. food was terrible last 2 or 3 times i went." -Jordan R. "We had a really horrible experience also on Sunday. The server was good but food was very cold and pretty nasty tasting (who wants cold chicken) Since the server was good we just packed it up and left. Will NOT EVER GO BACK." -Rachael T. "It's honestly been extremely bad the last year or so. We won't go back." -LaKisha W. And on, and on, and on. read more

So today cheddars was my bi weekly dinner night with grandparents for just tn. We didn't get a waiter not till 10 minutes after sitting down and a near by waiter for another table heard one of us say that we are thirsty and the waiter that overheard us said "yalls waiter hasn't come over yet?" After we said no she went into the back and got a young man. He came and got our drink order didn't return with drink until another 12 minute's then later brought our croissants and missed we had no silver ware which is kind of hard when we don't have nothing but cups and menus sitting flat on the table still. We had to ask for silver ware while he was rushing off. Then when our food came to our table I was handed a plate that no one ordered at our table also as I was unfolding my silver ware and starting to unfold a napkin to place my fork and knife there was a curly black hair short and tight curly my family are white and we all have straight or wavy hair not tightly curled black hair . Had to wait 7 mins awhile everyone else was eating and when my order came the fish was rotten on the ends of the filet . It was awful and tasted horrible it was like deep fried puss I bit into legit slime . Every pigs of fish was like this. Absolutely fed up with that I picked my plate up and went to the entrance of the Kitchen and asked for boss and owner if possible . A manger came and when I told him we waited 12 mins before our server came to get our drink order that we have to ask for refills when the kid could see legit empty cups and my order was wrong and that I had to wait 7 minutes for my actual order to come and when I took my first bite of fish I bit into rotten fish . Then mentioned I've worked in the restaurant field before and if me and my flower co workers let this slide we'd have our azzzs chewed out and fired. Manger who came to me had the blankest face of Luke why are you complaining. After all that they still handed my grandfather a full bill just minus my plate. It was empty and slow . Cheddars you officially are worse than McDonald's. Also your busboy the older man with a beard kept griping and moaning really loud and had let a few curse words fly All cause he was pissed he had to clean tables and chairs after a family was done eating . When he was griping and moaning and letting some curse words fly I was trying to salvage the experience by just having a simple conversation with my grandparents . Also on our way out I saw a roach just chilling on the both divider .If I get food poisoning, I will be filling a lawsuit . To the owner I truly hope you fire the bus boy and manager . Bus boy cleaned up the table of the birthday group front right of the building and your manger for that night thinks complaining about rotten fish isn't necessary. Also making my family still pay full price after literally every single aspect about your restaurant was dog shi. I'm surprised y'all have not been shut down or gone out of business. Don't even deserve the one star I'm forced to give to submit a review . Again if I get good poisoning expect a lawsuit . Wish I had taken pics of my rotten filets and then vids of your cursing busboy with no respect for elderly .also your restrooms are filthy filthy and lots of big food crumbs on the ground everywhere and nearby tables had food crumbs all over them . Truly hope the owner will respond cause I'm beyond pissed city needs to shut yall down asap . There is no excuse to serve rotten fish and to have such port service when your nightmare of an establishment is more then half empty and you have a large amount of staff . Me and my family should've walked and not paid at all $93 bucks wasted that's not including my plate of rotten fish . Will be filing a report on yall a health inspector needs to come and shut yall down . And maybe pest control needs to swing by to kill the roaches yall have. Looking at other reviews seems roaches are an issue and stay an issue. read more

I'm currently sitting in the restaurant. I'm frozen solid because it's like 60/65 inside and the same temp outside. There's dirty dishes on tables - most waitstaff are on their phones - the hostess was in a crap mood and gave me attitude because I asked if I could eat at the bar (some places won't let you order food) and then I asked if I needed to snag a menu or if they had them at the bar - man, I'm a jerk! The bartender was nice, but kinda clueless (there was a waitress hitting on him and he was clueless to that, too, haha) - but he took forever to get my beverage because he couldn't find the wine I asked for which was right in his face... My food was meh - they served a burger no bun on paper, so of course the paper got soaked with tomato juice and so it kept tearing off into my food ... the burger itself was OK, but the bacon was flavorless (how? Scientific miracle to have flavorless bacon??) ... the onions were supposed to be grilled and were practically raw, but black on the bottoms... the broccoli casserole was good, but mostly rice (if I ask for no bun and stress about breadcrumbs, maybe mention that there's rice? But I kinda blame that one on me for not asking ... not everyone knows my diet) I find myself still starving and wish I had gone to Ralph and Kacoo's instead because they're always great read more

Bourbon Glazed Salmon Stat!!! After a long hard day of working, all I could think of is how good Cheddars Salmon and the Broccoli Cheese Casserole. The hostesses were night and sat us right away. Our waiter was new, but extremely nice. I recommend the Tennessee Tea... It was delish. The sweet taste of honey in an alcoholic beverage. You can't go to Cheddars without getting the Santa Fe dip with extra salsa (and inevitably extra chips). It never dissapoints. My meal was great. Salmon coomes just the way I like and my delish sides as well. I highly recommend the salmon. You don't have to get bourbon, they offer different choices. Overall, the service was great! The food was consistent and predictable, which is great for a hungry table of guests. I will definitely be back! read more

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SERVICE WAS POOR!!! First of all, it took FOREVER for someone to come take our order (we waited for at least 30 mins before someone finally came). Also, the food was TERRIBLE and my partner's burger was cold. One of our drinks was made wrong, and when it was mentioned to our server, he said "actually, your drink is made correctly, we just ran out of real strawberries" in a rude and sarcastic way. My broccoli casserole was nasty!! Customer service was poor from everyone except for our host. I will NOT be back to this location EVER AGAIN!!! read more

Cheddar's Scratch Kitchen - American Near Me - Lufkin, Texas

The food was average but our server was extremely kind and made the experience great. read more

Cheddar's Scratch Kitchen - Honey Butter Croissants - American Near Me - Lufkin, Texas

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Wanted a good beer but all they had were "Bud" products. So had tea instead. Won't be back.

The hostess greeted us and sat us quickly. We ordered as soon as we sat down and waited 25-30 mins for our food to arrive and the server did not come back until he was dropping off the food. We ordered various food options such as: Chicken tenders, grilled cheese, chicken and shrimp dish and chicken Alfredo. The food was great minus the chicken and shrimp dish which should be removed from the menu because it wasn't cooked well ie hard rice, dirty shrimp and horribly plated. Great food although the service wasn't very attentive and extremely slow. read more

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My order was ok; salad & pot pie The wife ordered 1/2 order of Baby Back Ribs with carrotsx

So delicious, highly enjoyed the croissants and my server was incredible, as well as my hostess. Dinning area was very nice! The happy hour should come back! read more

Walk in and have not been to cheddars for a long time the place is trashy the floor is dirty and the waiter we had (female) wont name her name did not know anything about the menu it seemed which is fine didnt ask me how i wanted my steak so guess they thought I really wanted it burnt with char all over it "my favorite" and the ribs i got were dry as the Sahara desert but to make it all better as im choking almost to death the waiter is no where to be seen or called my drink has not been refilled for 30 minutes and unfortunately for me the only thing i had was my wife's unsweet tea to make the choking even worse (which isnt the restaurants fault) but did not get a refill until the check came out and the service was just terrible maybe just a novice waiter and cook but would not recommend coming here for a drink to quench your thirst or a steak that you can use as a hammer read more

The service here was great , our waitress was attentive enough without smothering us. I wouldn't rate the Monte Cristo I had as great, but it was good and not overly greasy. The fries were hot & crispy, just perfect. We've eaten at numerous Cheddars in different states and not had a bad experience at any of them. read more

I was in Lufkin on business for a few days. I've eating at the Cheddars in Beaumont many times and loved it. I read the reviews here on Yelp and was concerned. But went for it! Ended up sitting at the bar. I was the only one at the bar. Bartender is a nice fellow, but seems not very focused. It took him 10 mins to wait on me. However, he did take care of me after that. I had the Buffalo Chicken Wrap and they were extremely tasty. Food is good and the prices are great! After observing what goes on at this location, it seems to me there is a very strange vibe going on. Music is way too loud. Wait staff don't seem to talk to the clients. I think they have no processes setup for the staff. Seems to me there is no team work going on. Restaurant decor could also use a little TLC. read more

Somehow, it never seems the same way you remember it. We used to live near Dallas and one of our favorite restaurants there was Cheddar's. We were very much looking forward to eating at a Cheddar's again. The favored item was surprisingly - cheddar cheese soup. It's no longer on the menu. We weren't too hungry so we both had something light, looking forward to having a great dessert. Sorry, it was OK, but not what we were hoping for. The service was mediocre at best. We didn't order anything fancy, and it took forever to get it. read more

I only came here once for a weekday lunch and had a great experience, but my friends also have been several times and had great things to say. I ordered the lunch combo with the buffalo chicken wrap and kale salad. The price was cheap ($6.99!) and I got a whole wrap and a good sized salad that was well dressed. The prices seemed really good for most of the options though honestly, and it was a nicer restaurant than I was expecting. The only small issue was our waitress could have checked in another time or two and brought back change in smaller bills when paying with cash so you can leave a tip. read more

Wife and I decide to splurge a little bit, ordered about 40 bucks worth from this place, Curbside pickup. Nothing complicated, so you'd think. Got home, one side missing, no gravy for the mashed potatoes, food is cold, no requested extra barbecue sauce. I'm so very upset, usually not. You'd think with all this order out, picked up food during COVID, they'd have this segment of their business handled well, professionally. No. They don't. I called manager Josh, he wanted me to drive back to resolve. That is not in my vocabulary at that time. My wife's food was only okay. Mine (full rack of ribs) was cold, each half rack of 5 ribs, only 3 of which were edible, the outer end ribs were dried and cooked to death, completely disposable. And again, cold. We live about 4 minutes away. Josh, you're not paying attention. I wouldn't spend another nickel in that place. read more

Awesome service from Viry!! Love the large selection of menu items, they have something for everyone. Thanks!

They have roaches management said they will let pest control know to do better. I was happy to leave that place after I paid my bill in full. Manager said that's all she could do, to get on to pest control service. read more

Cheddar's Scratch Kitchen - Both area - American Near Me - Lufkin, Texas

We went in on a Sunday night around 7:30. We ordered 4 entrees, 2 salads, and an appetizer. The appetizer, chips and queso, came out 30 minutes later after we asked where it was, no salads came with it. Another 30 minutes went by and the entrees came out, but again with no salads. Burger was like a hockey puck, literally burned solid as a rock on the bottom side. They must had run out of fries as well since there was crinkle cut fries on the burger plate, and as we were leaving, we heard someone say 86 fries. A couple sat down across from our table around when our entrees arrived, they had their chips and queso within a matter of 2 minutes sitting down. I am not sure what was going on with our specific table, but it was horrible. Also make sure you tell the hostess you are going to get alcohol or not because they have under 18 year old waiting tables and no one to run their alcoholic drinks. You will have to go to the bar and pay separately for them if you get one of these servers. read more

I used to love Cheddars Chicken fried steak, and Wisconsin bites but since COVID they have a limited menu. We walked out due to this. I will not be back until they start serving the full menu again. read more

I just returned home from what was to be a "quick" visit, to grab my boys a bite to eat. We were greeted by Kristina/Krystina about 8-10 minutes after being seated. She apologized for the wait, but i don't think she knew how long were actually there! We ordered drinks and entrees immediately, to expedite the process. Waters and soft drinks came out after 5 minutes, but my one glass of wine took a full 10 minutes. I asked her if it was coming, and she said she was waiting on the bartender-- the restaurant and bar were virtually empty at 5:20 on a Tuesday! She was polite, but really lacked the customer service skills to make up for all of our waiting. I witnessed several servers greet tables who were sat after us, and get prompt service. Wish I had sat in their station! Needless to say, a 10% tip is all I left. read more

I was going to order the monte cristo only to find out it is not made in house so you can't change anything on it. Went with the chicken fried steak. It was only ok. It was supposed to come with Texas toast. It did however it was a half piece. While still clearly eating, the waitress comes by and asks if we want to go boxes. I just wanted to finish my food. Not a good experience and I will not return. read more

The service was fine, the croissants were hot and delicious. My hubby ordered steak and shrimp with green beans and corn and I got the grilled chicken Alfredo. His plate came without the shrimp and it obviously had not been prepared yet. He enjoyed it when it came. The corn was from a can. My chicken was unenjoyable. It tasted like something from Sam's Club that had been reheated. The texture was unnatural. The Alfredo sauce was also from a jar. We were celebrating our anniversary and I was very disappointed. Sadly, we won't be back. read more

Cheddar's Scratch Kitchen - Hawaiian chicken salad - American Near Me - Lufkin, Texas

LOST MY APPETITE. I was eating my food today and I saw green in my chicken, I looked it up on google and it said my food had green muscle disease. Never going back to this place again! read more

My service on tonight was the absolute worst. My waiter was very inexperienced. Whenever he would to the table, he would always state, "I cannot slow down." Every member of my party experienced something missing from their order. Finally, after the 5th mistake, the waiter just said, "let me get my manager." The manager came over, very lackadaisical in manner, and half heartedly apologized for the waiter. I do not blame the waiter. Clearly, he was overworked and under trained. What stunned me was lack of managerial support. The managerial team at Cheddar's watched their team member flounder time and time again, and did nothing to skill him up or help him. My drinks had black items swimming in them, and I never got my entire order. I will contact Corporate about this. read more

Fantastic lunch, lemon pepper talapia and a great big pile of onion rings! Clean place and a very happy staff!!