I haven't been to a Cheddar's in years and found myself having a Sunday lunch with my family this past weekend. We were seated in a booth closer to the bar since it had quicker seating and we had no issue with the placement. Appetizers for the fam included their spinach artichoke and frosted croissants. I really enjoyed their spinach artichoke and we all agreed it was one of the better one for a larger chain restaurant. Now I must admit that the frosted croissants were almost a kryptonite to my diet lol. Now for my entree I opted for a 10oz sirloin with a side of mashed potatoes and sweet carrots. I really enjoyed the sides including the white gravy. The seasoning on the steak was a bit heavy but it came out good overall. Service was pretty good and only required a handful of us needing to check in. Overall I would have no issue coming back. read more

First, if I was just rating the food it would be much higher. I got their steak tips which was very good. The ribs were fall off the bone, and the chicken tenders for the kids were great. However. We had broken glass underneath our table, from before we got there. It had not been cleaned up. My youngest grandson cut himself on it. They did provide a band-aid and antiseptic. The manager apologized profusely, and comped the kids meals. Not happy with the result. If it was just the food, I would give them a higher rating, but because of the issue with broken glass that was not cleaned up, I have to give them 1 star. read more

OK food, OK service. Nothing to write home about. Good casual quick lunch. I had onion rings and my friends had a salad. The croissants with butter and honey were quite good. I'm sure I'll try another Cheddar's to taste more of the menu. read more

Cheddar's Scratch Kitchen - Onion rings - American Near Me - El Paso, Texas

Lowkey their food is good but ngl their service is soooo bad. They never know whose order is whose, they take FOREVER to bring out the food, and they also give you attitude. We always try to be understanding because things happen; however, this is not the first time. We had requested a table together and we get seated separately. Wish they had better service :( read more

We often eat at Cheddars after church but evidently there is a new cook. My food was so spicy I couldn't eat it! And I mean, even the green beans! My favorite, salmon had sauce so spicy my tongue burned after the first bite. I mentioned it to the server but he just shrugged it off. I doubt I will go there again. So sad to see a favorite restaurant go bad. read more

Another visit to Cheddars Scratch Kitchen for a late lunch. The host kept disappearing from the podium when I got there, like she was doing other things as well as hosting, and there are usually 2 girls working together so I don't know if they cut to 1 at happy hour or if someone didn't come in or what , but only 3 in line, 2 of them families, and it took a lot longer to speak to the host than it normally does. But I finally did and asked for a regular table not in the middle of a room, preferably in the corner. Then she asked if I wanted a high table as she headed toward the bar, and I said no A REGULAR TABLE. 3pm brought us in time for Happy Hour, so $4.99 frozen or on the rocks Margaritas?? YES PLEASE! I got a frozen which came with a salt rimmed glass, and it was so thick I could turn it upside down like a Blizzard !!! And I got a brain freeze the first time sucking it up in those tiny straws they used, so I traded for a full sized straw and that made it much easier to drink. They were moderately busy, definitely not slammed, mostly empty tables in the place. It also seemed they must have been training a few new servers and probably kitchen personnel because we kept seeing plates taken to the wrong tables, including TWICE they brought appetizers and entree's to our table that weren't ours. And when we told them the person even said, sorry, wrong table. Well duh, we told YOU THAT. Then it seemed to take FOREVER to get our own apps and entrees. I even had to remind the waitperson about 20 or so minutes in that I had ordered a cup of soup. Then she still came back a few minutes later and asked if I wanted a cup or bowl. ‍‍‍ I had already told her twice at this point. My entree was missing lemon flavor and any lemon wedges at all on a lemon pepper fish entree. I finally decided it must have actually been the blackened maybe, it was still good but lacked any lemon flavor on my fish, my green beans which are now blue lake green beans when they used to be Italian or Kentucky wonders flat green beans ... to have the taste they used to have on the old country garden style green beans was weird, they seriously need to go back to Kentucky wonders/Italian flat green beans with this flavor profile. These today would be better with some bacon, bacon grease, maybe some ham and onions and butter. The broccoli was perfectly steamed but needed a little seasoning. The croissant was great. I also had a cup of potato soup, I have not had that in a while, it's petite diced potatoes, skins on, in a creamy broth that they add some cheddar cheese and real bacon bits to. A few shakes of black pepper and it was perfect. The chicken strips were good, you could tell they were fresh and hand breaded. As were the onion rings.. super crispy, hot inside and both delicious. The spinach dip never disappoints, the queso could use a little more spice, perhaps some green chile and more diced tomatoes. It's a lot of cheese sauce. The salsa always tastes fresh made. So a misfire or two in the kitchen and slow with getting the food out, food going to wrong tables or forgotten and needing to be reminded, so service is where Cheddars faltered on this Tuesday afternoon visit. That's why only a 4 star visit today instead of 5. I will say another bright spot is how well the food maintains its heat while eating. I noticed 25 minutes in as I was finishing up my fish and side my food was still quite warm and so were the small remaining amounts of my sides. Many other places I go to my food is cold in 10 minutes and I almost want to ask them to warm it up but then I think that's what happened in the first place. Microwaved food does not hold heat longer than a few minutes, because that's how they work is they just spin the moisture molecules and they heat up but once they stop spinning the are cooling, they aren't heating from cooking. You can tell Cheddars food is all prepped for you when you order it and is grill or steam table or steamer fresh delivered to your table. I appreciate that and have not much of a problem EVER waiting for fresh food. I hope your training in the kitchen and servers eliminate the issues we had today. I will be back... I love cheddars. You can't beat the quality and amount of food you get for the price. read more

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Croissants were not fresh Spinash Dip did not have enough cheese Ribs were dry Service was excellent read more

My son and I were traveling through staying the night at a near by hotel off IH10. There were so many places to choose from in the area but we live in Las Vegas and there is no Cheddar's. We are originally from Texas so we know that Cheddar's generally has great food. We walked in and were greeted and seated right away. We got a nice booth and our waitress came and took our order. We ordered the fried Wisconsin cheese curds for appetizers and they arrived with these buttery, sweet, flaky honey butter croissants. They were delicious. The cheese curds were delicious also. Hot and cheesy, these little bites were heavenly. Definitely not one for your waistline but so good! Both my son and I ordered the chicken tenders but I got my classic tenders with the fried shrimp and he got his tossed in hot honey sauce. They both came with ranch but I wasn't aware that we could choose our side. I love them with white gravy. I can say we don't always know the menu and this is where service comes in. Our waitress was nice and friendly and did her best to be attentive. When she couldn't because she got seated a large table shortly after we sat, someone else came to drop off our food and to go boxes. I really appreciate when the servers know to ask what kind of sauce or offer the extra and don't just assume. The tenders were good. The hot honey sauce was super good. It was far superior to the ranch so I asked for a side of that. My shrimp was good but all the batter just fell off. A few of my shrimp didn't even make it to me with the batter. At least I could see they were cooked. My loaded baked potato was good but the thick and creamy broccoli cheese casserole is something else. We both really enjoyed that side. We enjoyed our food and service for the most part. read more

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As a Steak and Potatoes person...I Can Tell you this was Amazing, great customer service and friendly environment My favorite Drink... Gin & Juice. read more

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food was good , our server Adrian was excellent, our bartender Abel was great! the only problem was the restaurant was very hot , ac were either off or not working . We asked for the manager ( short bald guy) and he came to our table but didn't take care of the problem, the floors were very dirty , the women restrooms out of order . My handicapp brother in law went into the men's restroom and the floors were covered with water! He almost fell ! This is the dirtest I've ever seen it since they put a new manager at this location! It was never dirty and everything was very clean and in working condition! we are Very unhappy with this CHEDDARS ! We will go try the west side one and post on it ! read more

Best. Ribeye. Ever!! This steak was hands down the best I've had in El Paso in years. It was a perfect rare, flavorful & beautifully trimmed. I'll never order steak anywhere else again! Chicken pot pie was huge & to die for too with a heavenly crust & piping hot. County fried steak was another winner. Sides of Broccoli cheese casserole, red beans & rice & loaded baked potato's equally delicious and served piping hot. The staff are all pleasant and very professional. It's a lovely restaurant and mellow atmosphere. Cheddars is my new go to place for dining out. read more

The good is friendly staff that greeted me immediately upon sitting at the bar, unlike the neighboring restaurant (BJs / see my other post). Stephanie R. was very friendly. I had a beer in my hand in about 2 minutes. Downside, not a cold glass. Draft beer in a cold glass is best. Stephanie worked really hard but they need a second person because this bar area is big. As for the food, the beer battered shrimp were good, but the steak was not. If I have to put anything on a steak, like A-1, there is something wrong. All a steak needs is salt and maybe some butter, but this steak was bland. No salt, no pepper, no flavor. Now, the red beans and rice were good, so there's that. Overall, it was good but could be better. Best thing was Stephanie, she's a hard worker. read more

Not a good experience using the online ordering and curbside pickup. I order a family bundle at 4pm. The order was supposed to be ready at 4:30pm. Fast forward 35 minutes later I finally received my order at 5:05 after watching other cars show up after me and get their food first. The employee delivering the orders even stopped and asked me if I was waiting for a n order. I mean what do you think I was doing waiting in my car in front of curbside #5 for the last 30 minutes? Seriously?! And after getting my order, not an apology or any way of making up the fact that I received poor service. Upon getting home I received two personal sides instead of family sized sides! Be better Cheddars!!!! read more

Cheddar's Scratch Kitchen - This is the family size corn and mashed potatoes I received - American Near Me - El Paso, Texas

Our "go to" is always the chicken tenders with the broccoli cheese casserole! The salmon is delicious as well as the croissants! Last time our waiter, Ruben, bought us his creation- the croissants with a drizzle of chocolate! Yumm! 10/10! read more

The Honey butter croissants were absolutely delicious! The garden salad was so fresh. The Country fried chicken was so good!. My server Kaylene was very kind & professional. Thank you! read more

Cheddar's Scratch Kitchen - Country Fried Chicken - American Near Me - El Paso, Texas

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So for some reason I didn't take a snap shot of my chicken cajun pasta I had as my meal or the watermelon margarita that came with it. But luckily i got a picture of their crescent rolls with honey butter drizzle which were excellent! We went on a Sunday evening which was probably a better option for service. We got a table right away but it was one of the tall ones which kinda blows. No matter though since we were ready to order already. We tried to ask for a different table but were denied any other booths that appeared to be reserved. Noted. Chicken cajun pasta wasn't anything to write home to mom about but it was good. It was also a lot and it came with some grilled garlic bread piece which was nice. Fun atmosphere. Very sports bar with tons of flat screens and a whole bar to sit and eat as well. read more

Cheddar's Scratch Kitchen - American Near Me - El Paso, Texas

Had green beans before at west side and not bad but lately taste like medicine. Twice. They are not green beans. Asked for lemonade but tastes better other restaurants. Hoping that food quality is not diminished. Are you manager reading this? read more

One of the servers, heavy accent lady mostly Spanish speaking, took my order but never submitted it to the kitchen and after 20 minutes the manager noticed I still didnt have my food, she checked w the kitchen and there was no order smh...no apologies no, let me make it up...I cancelled the order And walked out. It's employees like this server that mess it up for the business. read more

The food at Cheddar's is excellent, and our server was very friendly and attentive. However, the bar really needs improvement -- they don't have basic ingredients for classic drinks, and when they do make them, it's done with little effort and nothing like what you actually ordered. Great place to eat, but definitely not for cocktails. read more

Yuzzzz, yummy to my tummy. What to you know, El Paso has a Cheddar Scratch kitchen! Yup I'm excited that they a Cheddars and on the opposite side of the highway, across from my Hotel. I went in there like a child in a candy store. Upon entering it was a wait read more

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Arrived around 2. Took my elderly parents out and i had never been to this place. They recommended it. We were served by Ruben O. And he was amazing. He kept our drinks filled, he was very attentive, and we were never in need of anything. Food was delicious. I ordered the salmon and my parents ordered the catfish. We had a great time and we will be back. read more

Got the sirloin with tenders and ribeye for dinner. Everything was great. Their croissants are better than the rolls you get from other places. Their drinks are awesome too. I'd recommend this place over Texas Roadhouse and I love Texas Roadhouse. read more

You know what...I've always been a fan of Cheddar's. It's not this 5-star spectacular restaurant, but man I really dig it. So much that I wanted to introduce my family to or after our wedding. We brought the kiddos for the first time to this location and had a great experience! Everyone found something on the menu that they enjoyed. They fancied the strawberry lemonade. And the croissants...qui qui! Excellent (with French accent) per usual. Classic! They don't take reservations so we weren't sure if we'd be waiting long, but we weren't at all. Service was excellent, food was excellent. Glad it's a new family fave! It's the kinda place you can wear a wedding dress or jeans too and still fit right in lol. read more

Always a great service and great food! Waiter was attentive and friendly forgot his name

this is the 2nd time this has happened to my family. Yesterday we went to celebrate my brothers birthday, my parents checked in at 6:50 pm and let them know it will be a wait of 40 minutes. We waited over an hour and the hosts kept telling us the table was being cleaned and almost ready. It was 8:10 by this point and still hadn't been seated my parents asked to speak to the manager and she came out with a very condescending attitude. Gave us a tour of the whole restaurant and gave us excused as to why we waited so long. Once my dad began to speak to her she started giving "I'm listening but I'm really not" mamona faces and that's when we said let's go. We're gonna get shitty service and most likely gonna spit in our food. The last time this happened to us we did stay and eat but we finished eating at 10:30 at night. This place is not accommodating to big parties & does not take reservations. Keep that in mind next time you want to come here to celebrate your birthday. To the manager that spoke to us, learn better customer service. Can't believe someone like that is running that restaurant. read more

From yesterday. This was our 2nd time here, Went back for more ! Server was Angelina she took really good care of us. She was super busy and looked like the only server but was doing really really good ! Definitely coming back for more read more

Cheddar's Scratch Kitchen - American Near Me - El Paso, Texas

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great food great service! totally recommend go try them out! clean atmosphere and quick service, done on the spot read more

We stopped at cheddars in El Paso last Friday because my wife loves it. However, I had the ribs and fried shrimp dinner. I was suspicious when the exterior of the ribs were hard like jerky. After getting to our hotel, I became violently ill. Throwing up over and over! The ribs must have been old. To say the least, we will not be back read more

Can I just get one good experience here like back in the day? We went Saturday afternoon and got seated quickly. But it took about 15 minutes for the server to get our beverage order. She gives us our appetizer and 20 minutes later she shows up to take our order and I had to remind her she forgot my friend's drink. Like who does that? I ordered the roasted chicken, mashed potatoes, and green beans. I started cutting into one piece of chicken, it was pink in the middle. I cut into a piece of chicken and there was still blood and down to the bone! So I sent it back and they had to remake my order and took about another 20 minutes. The second time the chicken was nice and brown, not pale, cooked properly, and tasted good. After that incident the sever was more attentive, but this was the cook's fault for trying to poison my ass with undercooked chicken. The free carrot cake I got for my birthday was delicious! I think I'll take a break from here for another year. read more

Cheddar's Scratch Kitchen - Herb Roasted Chicken with Idaho Mashed Potatoes and Southern Green Beans - American Near Me - El Paso, Texas

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great service & great food! I always order the two breast chicken & mushroom hollandaise sauce! on a bed of seasoned rice, sides were baked potato plus southern green beans with raspberry tea! And of course along with it an appetizer of mozzarella cheese balls! And of course the complimentary croissants to die for! Soo delicious .. sorry I forgot a pic! I was sooo hungry read more

Ah hell nah. This place is absolute trash. Only thing worth getting are the croissants. read more

Cheddar's Scratch Kitchen - I'm getting flash backs - American Near Me - El Paso, Texas

This was surprisingly very good! We saw it off the freeway and when we saw the word 'scratch' my husband and I said, let's try it out! I opened up my yelp to view the pics of the food, who else does that?? I honestly got Cracker Barrel vibes from viewing the pics. It was about a 25 minute wait but we didn't mind! I ordered the peach tea and hubby ordered the mango tea. Ohhhh my goodness the tea was amazing!! It was all frothy on the top and perfectly sweetened. Then we were surprised with these beautiful croissants. I told myself that I'd only have one bite since I was staying away from bread but nope! I ate that whole thang up. It was soft on the inside and flaky on the out with a delicious honey butter on top. Needless to say, I broke my diet. We ordered the cheese bites , and so so yummy!!! Very addictive. My husband ordered the Monte Cristo and I ordered the half rack of ribs with coconut shrimp with green beans and broccoli casserole. My toddler had the BBQ chicken off the kids menu. My husband loved his Monte cristo! He said he would rate it a 4 out of 5 only because there was a little too much dough for his preference and not as crisp. I tried it and omg, so good. The dough reminded me of a doughnut. My ribs were pretty good! I wouldn't say the best I've ever had but still pretty darn good. My coconut shrimp was so yummy and crispy! One was a little too overcooked but thats ok! My broccoli casserole was ok. It was missing something, maybe seasoning? My green beans were ok as well. Overall, we will be returning for sure!! read more

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This is my second review of this restaurant in 2 years. I haven't eaten there since March of 2019. Today we went there for lunch. We got there at 1120, so roughly about 20 minutes after opening. We were placed on a waiting list for a virtually empty restaurant, with a 10 minutes wait. We waited outside, as more and more people poured in. We were finally shown to our table at 1135. We placed our drink orders: raspberry lemonade. 5 minutes after, the server informs us the "lemonade machine is broken", so we order raspberry tea. How is your lemonade machine broken 30 minutes into the service and you don't bother to let your staff know? When he brought our raspberry tea, we placed our order. I ordered the Monte Cristo and my husband ordered the grilled shrimp Alfredo with a Caesar salad on the side. Our food was delivered. First, the Monte Cristo. I figured I try something different, since I've never had a deep fried sandwich with sprinkled sugar and raspberry preserves on the side. It was good. But why did they have to sprinkle sugar on the fries? Next, the "Alfredo with grilled shrimp". The shrimp actually NEVER touched the grill. It was steamed and had a LOT of bay seasoning on it. They might as well have dipped the shrimp in it. It was so much, I could smell it and it was inedible. Usually the pasta for Alfredo is linguine. Figured there must be a shortage of it, since we were served penne instead. A vague trace of Alfredo sauce that looked like milky water on the bottom of the plate, mostly raw broccoli and this was the meal they charge $13.99 at this place. It is scratch kitchen alright...scratch the bottom of the kitchen and dump it onto a plate, and call it food. I know that with the masks on our faces, sometimes we are hard to understand. However, when we asked for a side of Caesar salad, we were not wearing a mask.You know what they brought my husband instead of a salad? A side of Caesar dressing...Me thinks the server, 20 minutes to an hour on the job was already mentally checked out and didn't bother to check with the customer. A side of Caesar salad doesn't remotely sound like Caesar dressing on the side. This was a very, very disappointing experience for us. Considering I gave it 5 stars 2 years ago.... we will not return. read more

Cheddar's Scratch Kitchen - That brown coating is bay seasoning on an un-grilled shrimp. It was steamed or boiled, but definitely NOT grilled. - American Near Me - El Paso, Texas

First time here. Despite the covid restrictions and limited menu, we really enjoyed our visit. We ordered the queso and the honey butter croissants for appetizers. The queso was standard tasting. The croissants were delicious and served warm. The honey butter was perfect, not to sweet. I ordered the ribeye and it was flavorful and juicy. The broccoli casserole tasted home made and cheesy. The tenders my daughter ordered were really good and crispy. My son had the burger and was pleased with the juiciest patty ever. The ribs were fall off the bone tender. I ordered a apple kiwi margarita and that came nice and strong. We will definitely return again. read more

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It may not be the not-hot soup. It may not be the crummy croissant that seems like it was once frozen. It is probably not that the bartender has more than he can handle. It might be that the bar only has one salt and pepper shaker set and the pepper didn't have a lid (no sh@t). It definitely might be that the brooms were stored at the inside corner of the bar two-feet from the patrons. This place needs the attention of some professional restaurant managers or something. read more

Cheddar's Scratch Kitchen - My pepper shaker with no lid. - American Near Me - El Paso, Texas

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I placed an order for takeout. I ordered Country Fried Chicken with white gravy. I got Country Fried Steak with brown gravy. I don't know who the cook was , but I think she or he should know the difference between chicken and beef. I also ordered meat loaf. I really don't know what that was, but it wasn't Meatloaf. The butter they gave me with the croissant was lard . Not butter. I'm sorry to say, but I will never return to this establishment. read more

Went for lunch today and it was yummy country fried steak with loaded mash and broccoli, lite and crunchy full of flavor. Our server was Chris today and he was very good! Thank you Chris read more

The samon was good but the fries are stal and not good the wait time was 6:05 ,but then it was 6:25. read more

Cheddar's Scratch Kitchen - American Near Me - El Paso, Texas

I initially fell in love with this restaurant but unfortunately the honeymoon always ends. I went here today with my family and had a disappointing lunch. We started off with drinks and an appetizer but shortly afterwards, 5 mins., our entrees showed up. The server said that the only option was the entrees drying up in the kitchen. The entrees were added to our table, which had no room available so at least one of the meals was set up as carry out. After finally finishing up most of the appetizers we took the remaining meals and packed them up. The manager didn't even come out to address the issue. I had to request her presence. After a few words the standard response of material compensation was offered. I refused and told her my weekly visits will turn into never again. I fault the manager but the server paid the price of zero tip. Managers drive policy and training. read more

Got there early before the lunch rush. Friendly hostess, prompt service. The place is new so it was still clean and attractive. The cheese curds were yummy as was the chicken wrap. Hubby loved the pot pie. Croissants were tasty and a different bread option. Buttermilk biscuits are still my favorite though. I have to say that the coleslaw was EXCELLENT! Next visit I am getting double slaw. It was really getting crowded as we were leaving. That is always a good sign. Had no idea they had been open for three weeks or I would have tried them sooner. Will definitely return. Hopefully, they will not follow the usual pattern and take the downhill turn after a few months. Si far, very pleased. read more