I usually love the food at the Cheddar's on LBJ, but our visit with a group of 7 during which I treated family for vacation on my niece's birthday was a total disaster. The service was honestly some of the worst I've ever had. We didn't even get the complimentary croissants until halfway through our main course, and when we finally asked about them, the server acted like it was a huge chore to bring them out. The staff was super unprofessional and just plain rude. At one point, we asked for a couple of extra side of ranch and some napkins, and the server literally rolled their eyes and walked away without saying a word. We had to wait forever for refills, and when the drinks finally came, they were slammed down on the table with no apology for the delay. It felt like we were an inconvenience just for being there. It's a bummer because the food is usually fine, but the lack of respect and the terrible attitude from the staff ruined the whole night. Management definitely needs to look into training their team on how to actually be professional. read more

This place is NASTY. We came in during a softball tournament and looking for a good meal. Jeez was that far from what we wanted. There was sauce on the inside of the menus, mold in my sister's tea glass, and uncooked noodles in her salad. Disgusting. read more

Cheddars is always a fun spot to grab a bite to eat. I will say that at this location the bar can get a little rowdy, so if you are looking for a peaceful meal, don't sit in the bar area. On this evening, I was looking for something easy on my stomach. I'm not a soup person, but hands down any day if the week, I'll have a bowl of the potato soup with the honey butter croissants. It's flavorful, filling and just yummy. I usually get a salad, the monticristo, chicken tenders or chicken fried steak but like I said, I was looking for something to calm my belly and this definitely did the job. read more

Cheddar's Scratch Kitchen - Signature Soup - Baked Potato Soup - American Near Me - Dallas, Texas

Worst restaurant customer service. We got here at 5 pm and still at 7:30 waiting. Food and drinks took 58min to be at the table. The food was terrible and no sense of urgency. read more

Cheddar's Scratch Kitchen - The beef jerky I got from here - American Near Me - Dallas, Texas

The service was slow and the food was bad. I tried the non-homestyle chicken pot pie and over cooked and unseasones broccoli. Sent it back. Ordered the salmon and salad. The food came so late that I requested the salad be put in a Togo box. The food presentation was lazy. They need to rethink that entry for that price. I do not plan to eat there again. I got food at home. read more

Cheddar's Scratch Kitchen - Salmon and salad $12.99 not worth it. Grilled Salmon. - American Near Me - Dallas, Texas

I have a very rude waiter honestly my experience was totally ruined by the horrible customer service . James H served us. My ice also have an uncomfortable amount of dirt in it drinks were flat and I could a hair in my scone. Silverware was also dirty. read more

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Had us waiting all day for our food to be cold and not done right. Customer service was bad

Another exciting review just for you! We normally visit during the lunch hour, but our daily routine has changed a bit. Honestly, my husband loves Cheddars. I just like to see our best manager, Lisa, here just to chat and have fun. So today, we came at 6ish and the only seating was in the general restaurant area. Ok. We just wanted to get out and again, he loves this place. So, I focus on service and food. We aren't rushed. We were given the pleasure of being sat in Jasmine's area. If I could tell you and make you realize that Jasmine is one of the best servers we have had ever in any outings, you might catch the itch to visit. Sweet, funny, attentive and everything that makes a night worth going out worth while. Hubby had chicken tender platter with red beans and rice and corn. I had a veggie plate. The salad was subpar, but I don't mind. Don't eat a lot so I just ate my broccoli cheese casserole and carrots. Brought the potatoes home for my kids. Had a cheddar bit appetizer which was just ok. It was a family night for sure. Based off Jasmine's service, we will seek her out again. BRAVO JASMINE. Managers need to give kudos and spotlights to employees who go above and beyond. Grow your people. It's contagious. read more

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Stopped in while waiting to pick up my brother from work, I was early and figured I'd grab a bite. Ordered the Smokehouse Burger and the Buffalo Chicken Wrapper to go, and had a margarita on the rocks while I waited at the bar. The food was solid and the service was cool -- everyone I interacted with was polite and friendly. My only note is that the restaurant could've been a bit cleaner. There were a few spills and dirty tables that seemed to sit for a while before anyone got to them. Overall, good food, good vibes, just wish the space felt a little more cared for. read more

This isn't my 1st time going to this Cheddars & it's really great to see that they are still consistent with their service & food. Our hostess was attentive & we appreciated that...my friends just would have preferred their to go boxes when 1st requested. I had the fried shrimp platter with green beans & a house salad. I must say that the salads came out pretty quick. & there was enough time in between for us to actually talk and then they brought out our main dishes.. i loved my shrimp because it was coated with a panko-like batter & the shrimp was super tender. The green beans always resemble the ones from my grandmother's garden (which is why I always order them). Unfortunately, they always seem to come out room temperature. Next time I'll just ask to make them extra hot. The salad was just a salad. The ambience was actually pretty calm & made for a nice lunch space. Overall, I had a very pleasant experience and will be back. read more

I haven't been to Cheddar's in a while & I was pleasantly surprised! The fish was fresh and not fishy at all, the veggies were good and that bread is delicious. read more

Cheddar's Scratch Kitchen - American Near Me - Dallas, Texas

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Food was ok, but service is HORRIBLE. Placed a Togo order, app said it would be ready at 6. Order wasn't delivered to my car by 630. Went inside at 645 and there was my order and shelves of the other people that were waiting on there orders as well. read more

This was my first time ever to visit and find at a Cheddar's Scratch Kitchen. We arrived as the restaurant opened for business for the day. We were promptly greeted and seated a a both. Our server was Ms. Shamekia, with a bubbly personality and warm smile. She served out drinks and took our order and served us honey butter croissants. We had the chips and chips $9.49 and Dijon chicken and mushrooms on a bed of rice with two sides, $14.79. The food was very tasty and good size portions. So overall I had good experience for my first time visit. I will be back again. Hope to see you there. read more

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I thought this place had good service, not sure why other people say otherwise. Had a small company group lunch and enjoyed all the food. Bread is too addictive and you have to calm yourself down before you get you actual meal. Chicken Fried Steak is really good with broccoli cheese casserole, and mash. You literally can't eat dessert because you're belt buckle pops off. But, took it home for midnight snackle. read more

My husband's Chicken taste freezer burnt My daughters hot honey tenders had a weird taste like it was stored next to fish in the freezer And my chicken fried steak was tough and disgusting. The tea taste like water would not recommend. read more

I ate at the bar and ordered a shot of Patron and a burger with no bun. The bar tender didn't ask me if I wanted fried or something else with the burger. So when she put the ticket in the glass in front of me, I got her attention and asked for a house salad instead of fries. Once the burger came, I ate a few bites and since I never received the Patron I asked her for the ticket with no Patron on it. She brought ma a ticket for $11.60 and I gave her my card... when she brought my card back and the receipt, she gave me a ticket that said $14.60 with no itemized receipt (just the cc receipt). I told her it was wrong and she said "let me go get my manager to reverse the payment" If she wasn't so busy socializing, perhaps she would have gotten the order correct. Never going there again on a Friday night . read more

I'm a female and enjoying myself cause my grandson just got promoted to the next grade, I just couldn't believe I went to the bathroom " Female " cause I'm a female.... Damn man walked in and I checked him. The manager said it's a mistake and I was trying to start trouble!! I'm female going to the women's bathroom and he's a whole male and sitting there with his wife, I went over and asked could he read! His wife tried to defend him, my God just think if it was a teenager or an elderly person. People, please be aware it's predators and the butch manger/ waitress I just couldn't believe she said I was trying to start trouble and I only went to the correct bathroom!!! Never let a woman alone to the bathroom!! read more

Fantastic place to live with a wonderful atmosphere and great neighbors. The amenities are always well-kept, and the office team goes above and beyond to make sure residents are taken care of. Couldn't ask for a better spot to call home! read more

Had a great experience here. The staff was very attentive even though it was busy, and the food arrived quickly. Everything tasted fresh and well-made. Definitely recommend if you want great value! read more

Food is good usually, l just pick up mostly! Too loud for weekends and dinner! But close to home l will get lunch! Check to-go before you get home. I am not an alcoholic drinker, and that makes a difference with a some restaurants. read more

We went on Mother's Day with my two 90+ years old parents. Our waitress, Alyssa, was great. We were on the waitlist, and we were seated right away. Then we waited almost an hour for our meals. That wouldn't have been so bad, crowd taken into account, but the restaurant was FREEZING cold! I asked for the manager or supervisor, to ask for the temp to be adjusted, but the supervisor walked right by us. I hope my parents don't get sick, and we won't ever be back. WEAR YOUR WINTER COAT! read more

If I could give a zero stars I would! Please for the love of Christ if you care about your health and well being DO NOT go to this location. Not only are they unprofessional, but THEY DO NOT CLEAN THEIR DISHES PROPERLY! YES I'm so serious! I took my younger siblings here for a little birthday treat. They brought us croissants but didn't give us any plates, then they brought our silverware and there was STILL FOOD on the silverware from the last people who used it!!! Not even just one fork, no, ALL of it was covered in food! I respectfully gathered my siblings and told them to go to the car, as I was heading out, the manager stopped me and asked what the problem was. I calmly explained to her that all our dishes were covered in food, and she says, "Oh, Heard." Like are you kidding me? I don't know what went out the door more quickly, me, or the professionalism of this establishment! read more

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Manager was very ghetto. The host was eating while talking to my party about seating. Food took longer than anticipated when asked our waitress just ignored the question . read more

Cheddars used to be amazing. The prices got higher, portions smaller, waitstaff unfriendlier.

My family and I went to Cheddars after a funeral. Our waitress Misha was was EXCELLENT! She serve everyone with a smile and was very patient when taking our orders. We were a party of 15! She was helpful with the menu . Everyone's food was hot and DEEE-LISH read more

Went on yesterday day 08/14/2025, and ordered spinach dip and their was a bug in my food, I advise the server and she walked away while me and my friend was talking . Very ghetto poor service and the establishment is not clean, basically it was okay for me to almost eat a bug that was in my food. Very dirty and disgusting service. If you want to eat Fear Factor type of food, this is the place to be, good luck. I hope they shut this location down. read more

Cheddar's Scratch Kitchen - American Near Me - Dallas, Texas

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Burger tasted burnt; like the griddle wasn't cleaned very good and it was definitely not a quality meat patty- tasted like it had fillers. My step daughter had fries that were stale. Wouldn't eat there again. Service was ok though. read more

Food was good. Service was great. Music WAY too loud. Felt like we were at a rock concert. Could not hold a conversation. We are asking for restaurants to have a quiet zone for those of us who would actually like to converse over our meal. read more

So my last review was 2 years ago about the same thing! order was suppose to ready at 5:50 it's currently 6:19 and i had to call for them to bring my food! o see why yall have 2 stars read more

Visiting the city of Dallas so this was our first visit to Cheddars. 4 people in our party on a Thursday evening. We were sat at a table immediately. Restaurant appeared full as it was around 7:30. Our server was Jill. It only took her a minute to come to our table. She brought our drinks then we ordered food. I thought the menu had a nice variety. We were hungry so no time for apps. Fried fish and shrimp, ribeye well done, chicken pot pie and salmon. I didn't realize I was missing one of my sides with the fish and shrimp till half way through the meal. Jill stayed occupied at other tables before finally bringing my slaw. The ribeye was medium well but that was fine. Juicy and seasoned well. Pot pie, delicious. Salmon was great. Overall a great meal. Probably need to do some pre-bussing. Table got crowded with dirty plates. I'd recommend and come again! read more

I went to this location with 2 other friends. The food was good, the waitress was nice and friendly. However, this place was filthy, there was food, paper, crumbs all over the floor, it appeared no one had vacummed for days. I went to the women's bathroom to wash my hands, it was filthy also, trash overflowing toilet paper on the floor of each stall. I wrote to corporate several days ago and have not received any reply to the complaint I emailed. I am not sure if they care about the unsanitary conditions that existed in their establishment . I wonder what the kitchen looks like, it the other parts of the restaurant is dirty. read more

One Star Is Too Generous. I arrived at this restaurant around 9:20 PM, well aware that they didn't close until 10. You'd think showing up with 40 minutes to spare would be enough time for a quick bite, but apparently not at this establishment. Upon reaching the host stand in a restaurant that was nearly empty we were told there would be a 15-20 minute wait. Why? Who knows. There were plenty of open tables and no sign of a rush, yet we were immediately discouraged from dining in. When I offered to just sit at the bar instead, the host quickly shut that down too, claiming the bar and to-go orders were closing at 9:30. At that point, it became obvious: they simply didn't want us there. Not only was the service unwelcoming and dismissive, but the staff went out of their way to make sure we felt like a burden rather than guests. The final blow? As we walked out disappointed, hungry, and confused, the host and a server laughed and made snide comments behind our backs. Nothing says "we don't value your business" quite like being mocked on your way out. Save your time, your money, and your dignity go literally anywhere else. This place clearly prioritizes closing early over offering even the bare minimum of hospitality. read more

I used to love Cheddars. I went Friday and from the time we entered the rug in front where you make reservations it was full of crumbs and dirt. I should have left then the smell was stale and didn't smell like tasty food at all. My friend had to use the bathroom and she said they were horrible. The waitress who was the bartender too was flat and had a slight attitude. I won't be returning! read more

It started with seating at 6:30...We had a large group for a birthday party, we were seated pretty quick, however the area was in the back and it was very warm (AC must have been on 88). Drink orders taken by the very friendly waitress early, my margarita arrived 15-20 minutes later and was handed to the wrong person. It was not really cold and tasted terrible. Ordering dinner service was not done until we had been there almost 1 hour and food was brought out 45 minutes later. Grilled white fish/Lemmon Pepper was salty and had maybe a 1/2 spoonful of rice. The Caesar salad lettuce was almost wilted (I was just hungry enough to eat some of it). and the dressing tasteless. We finished what we ate around 8:45 (very little consumed). This was just not a good experience, the amount of time we were there 2.5 hours for dinner, food and drink quality drink sub-par at the most. This is unfortunate for this location, we usually go to the Garland location and always leave satisfied. Also this is not a reflection on the wait staff, she had her hands full and seemed to do the best she could. Best Regards. read more

The service was horrible. The waiter was unreliable and seemed to be under the influence. We sat for 45 minutes only for someone to come out and say there was a mishap in the kitchen. I'm sure there wasn't, the waiter never took the orders properly. We ended up waiting an additional 30 minutes after being told our food would be fast tracked but it wasn't. Ended up leaving on the same empty stomachs we came with. I wish I didn't have to give them any stars. read more

They had bad customer service, it was absolutely horrible. You should never go to the Chedders off of wheatland. They are very disrespectful and dont know how to handle customers. Not to be bios but the overall experience was unpleasant. read more

When I visited with my ladies from the gym, I found the food was very good. It was cooked well, the server was attentive, and the prices were excellent. The restaurant had an air of comfort. The seating was great for our large group. Will go again. read more

Store is not well managed. The service is poor. You may get a good server but in most times you will get someone who has to cover multiple sections, therefore leaving you waiting. They have issues counting as well. Check out the video. 1,2,3,4,5,6,7---9 9? Where is 8? read more

Man the food is so good! Our server was amazing and attentive. I have a 4 based on our server and food. If it was scored on the hostess it would be a 1 man o man. She didn't smile or speak or listen or care or have any customer service or inflection or emotion! I don't expect much, but if you are the hostess and the 1st person seen you should at least respond back when we say hi with a hello. My husband and I walked in and both said hello, and just a blank stare! Maybe we work in then kitchen if you don't like people or talking or smiling or responding anyways, we will be back for sure. Everything else was great! read more

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I read the reviews as I pulled in to park and got so nervous to dine here! I will agree, the host we had wasn't trying do more than simply seat us. I didn't hear her say anything. When we sat at the table, there was still some dirt, drink stains and straw wrappings on the floor (I thought, damn the reviews were right so far!). But our server (Ariel) came quickly, got our croissants to us and took our drinks. Another five minutes later she took our order (which took about 25 minutes to come out). I thought it was the typical cheddars experience! Also, the manager came buy twice to check on us, as did our server. Hoping this can be the experience of others when eating here :) read more