I wish I would have referred to Yelp first - what's wrong with me? My only excuse is it was someone else's suggestion/desire to come here. Does that help redeem me at all?! :) I went here to meet former coworkers for lunch about a week ago and was quite impressed...at the MENU. I'd heard mixed reviews about Cheddar's for quite some time, mainly concerning their slow service, so I was a bit skeptical. But their surprisingly tasteful interior and impressive menu brought about hope. I have to say, the impressiveness ends at the décor and the menu selections. I said SELECTIONS. I had trouble making up my mind, so many things looked/sounded so tasty. I settled on the chicken tenders & shrimp combo and a Caesar side salad. I was impressed that my entrée came with two sides - wasn't expecting that, especially not for $9.99. I selected the "southern style" green beans and baby carrots. I must give credit where credit is due; the SIDE ITEMS were great. But it ended there. Neither the chicken nor the shrimp had any flavor to them whatsoever. I was shocked. I didn't even finish my chicken tenders because they didn't seem fully cooked to me. The breading on them was very light in color, very flaky, and TASTELESS, as though it was nothing more than mere flour and maybe egg whites or buttermilk? No seasoning at all. Same with the shrimp. Very blah to say the least. And very disappointing. Service I must admit was much better than expected, although bordering on smothering. Had a very young waiter that seemed to try way too hard to "be there" for us and to try to be pleasant & friendly (was somewhat forced rather than genuine). Started to get on my nerves (then again if you knew me, you'd know that when you begin getting smothery you're pushing my buttons big-time!). However given the negative reviews I'd heard in the past regarding service, I'd rather have this than a non-existent server, so I quickly got over that. He also didn't seem to be that familiar with the menu & its flexibility (ie: this can be subbed for that, etc), so that was a little bit of a turnoff to my dining companion. In a nutshell University City has far too many dining options, so I wouldn't select Cheddar's again. Even with commendable service, the food has to match, and this place just didn't work for me, not even a little. I'd rather eat at Chick-Fil-A across the street! read more

Don't bother..... I took my family and parents here for lunch and we were never served. We gave our order to a waitress and after 30 minutes we still didn't get our drinks. I complained to the manager who sent another waiter. The new waiter apologized and asked that we give them another chance. He stated that there was a problem with the first waiter and she lost our ticket. We were patient and gave the new waiter our order. After another 15 minutes of waiting, and still not getting our drink we left. This was the worse service I have ever received and will never go back. You won't be in business for long. read more

I'm disappointed. We wanted good food so we went here. We waited inI IKEA for a hour while waiting for our seats. People intentionally never called us for our seats and they did that with many people. When we got our seats and ordered it was 7:15. We waited for food until 8:45, then when we got it, all of the fries were ice cold. Then server spilled BBQ and no one cleaned it up. We waited another half hour for dessert and our check. The server never said sorry about everything. We talked to the manager and he just became manager two days earlier so he was new. To sum it up, this was the worst restaurant experience I've ever had in my life, and my whole family felt that way. read more

Sooo I haven't been to Cheddars in awhile due to the low ratings a few months ago but decided to try it again today. My family and I arrived around 12:30pm and no waiter or waitress adressed us for the first 15-20 minutes. There were not a lot of people there so we could not figure out what was taking so long. The manager came by and took our drink order and advised the waitress was busy and offered an appetizer for the wait. We agreed that it was a good gesture and proceeded to wait. The waitress came around 10 minutes later to take our order. Unfortunately, the food did not come out until around 1:30pm and the waitress apologized that the kitchen was slower than normal. We ordered Dijon Chicken & Mushrooms, Country Fried Chicken, Cheddar Cheese Fries & macaroni and cheese. The food was tasty overall. The waitress did offer to remove my daughter's order from the bill due to the long wait time which was a plus. Restrooms were clean and staff very friendly. read more

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Great food! The host guy was a little bothersome to our table, I love when the servers and host interact but I honestly couldn't get a bite in without having to respond to his questions and looking at his photos of his Tesla (he's a kid, I get it that he's proud of what he has but I want to eat). I got the steak and ribs and they were perfect, I will be going back for sure! read more

OH MY GOODNESS!!!! The food here was quite delicious, I don't know if I was very hungry or the food was prepared with thoughtfulness. I think it was the latter. I am familiar with this chain because my hometown has one and I love it. The service was ok, it could have been better but the food did make up for it. I ordered steak and ribs. The steak needed no other sauces other than what it was cooked in and the ribs were so meaty. I couldn't devour them fast enough. I ordered broccoli as well and it was delicious. I thoroughly enjoyed this meal. I wonder do they cook this good every day or was it just a good day to visit. Either way I can't rave enough about my food. The waiter wasn't as attentive as he could be but it wasn't a big problem. If I lived in Charlotte I could see me eating here quite often. It's a win-win situation, you get good food and at a great price!!! read more

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There are gazillion dining options in the University area, but Cheddar's is my old stand-by. But before you hold me accountable, please read on. My 2 thumb-up reasons for coming here: selections and price. I didn't say service, because I have had bad service here before. Sometimes the wait is CRAZY! But the waiter we had the most recent visit was great and we managed to beat that lunch crowd. And I didn't say taste/quality, because after all this is a chain restaurant, you get what you can expect to get from any chain places. I would say food is average. I love the shrimp & chicken asian salad. I also love the country fried steak (ohhhh I LOVE country fried anything...). This past visit I got the fried shrimps and it was crispy and decent. And their honey croissant! But seriously, where else you can go out and eat and be able to get an entree with 2 sides for under $10?! And they are great portions. So yes, for a quick causal bite, Cheddar's is a solid choice. read more

I am not a fan of most chain restaurants but Cheddar's is actually pretty good. Cheddar's is family oriented and entertaining for children which is great because I know they can get antsy when kept waiting. Cheddar's has a huge paddlewheel fan in the middle of the restaurant that looks like some kind of Orwellian/Da Vinci contraption and a massive saltwater aquarium that even I think is super cool to look at. The service has been good in my experience and the food is decent too. One thing that really stands out on the menue is the chicken strips/fingers. I honestly think that Cheddar's may take the number one spot in all of Charlotte for this particular dish. The meat is very tender and juicy. You actually get whole chicken strips with crispy breading (not fraken chicken like a McNugget) . The portion you get is just massive; and I am lucky if I can get a third of the way though most times. A good tip: If you take the chicken strips home because you can not eat them all, try broiling them when reheating. Broiling will keep them crispy and heat them through all the way. Just don't go too high on the temp. or take your eye off of them or they will burn. read more

This was my second time at Cheddar's. First time at this one. We were a large group and had to wait over an hour to get seated. Then when we did get seated, the service wasn't that good. The waitress took a long time to get our drink order and took a while to get them to us as well. Then when she finally came and took our order, we had to wait a long time to receive our food. It took so long that the group that came in after us got their food before we got ours! Different waiter! When we did get our food it was good, but some of it was cold to. I think if the group was smaller it would have been better. Maybe the waitress was new! IDK! We were not to happy, but we did eat! Not the best service, but the food was good. read more

This was my first time to a Cheddar's. A co-worker of mine asked me to come along to lunch and I didn't think anything of it. I was completely blown away once we got there and I looked at the menu. The food was dirt cheap but I literally couldn't decide what to eat because nothing looked good. We got the Santa Fe dip appetizer which was essentially watery spinach dip. I was starving and it didn't even taste good. I finally decided to get buffalo chicken tenders for lunch. The tenders were terrible which is hard to do. The salad was basically iceberg lettuce salad mix from a bag. The prices are really low but the quality is just as low. I couldn't be paid to go back! Excellent service though! read more

Their food truck was parked at Catawba Brewing today so I ordered a large Mac Attack for the table to share while we watched the game. The food was made quickly, delivered to the table and delicious! I will definitely order again!! read more

I'm really surprised at some of the negative reviews. This is one of my favorite places to eat in Charlotte and has actually has become, from this Charlotte franchise alone, one of my top favorite restaurants of all time in general! I moved to Charlotte a few months ago, and before then, had never heard of - let alone been - to Cheddar's. I went there with my boyfriend for the first time shortly after we got here, and omg... One of the best combinations of everything great in a great restaurant that I've ever encountered! They have VERY reasonable prices...as others have mentioned, VERY good portions of food (especially for the price)...a very nice atmosphere and wait staff in all the times that I've gone...and the quality of their food ranges from good to spectacular. I've since been to this Cheddar's maybe five or six times, and I honestly would've been more if it weren't for me trying to branch out and give other places in my area and the greater city a try as well. It isn't any sort of "specialty" kind of restaurant - it's just the kind of place that offers a little bit of everything on its menu...but much of what they do offer - well, let me clarify...the things that I've had - for the most part seem to be pretty freaking great. My boyfriend also really loves the place, by the way... For years, I would never really be too impressed with the likes of Chilli's, T.G.I.Friday's, Applebee's, etc. because I felt their food and establishments were just....nothing special - nothing really special on their menu or about their business that set them apart from any other restaurant, let alone each other. But the funny thing with Cheddar's is I would probably group it in the same category as those other restaurants, BUT...unlike those others, I REALLY love Cheddar's and, to me, it sets itself apart by offering consistently very good prices for consistently very good food in a consistently very good atmophere/setting. Cheddar's has become my #1 favorite "generic food" type of restaurant by far. Oh, and as at least one or two others have mentioned in their reviews, their buttery crossaints? MUAH! read more

Directed toward vegetarians: First off, Steve S reviewed their Veggie Burger a couple of months ago. This was not on the menu when I went there (sometime last year), and is not on their online menu now. Not sure what that means. As far as the menu I am familiar with, a vegetarian can survive here, but its not pretty. I had to order a plate of sides. At some places this can be a blessing, but not here, as their sides are extremely bland, and are of the soggy-veggies/starchy sort. Service was adequate, though not great. Decor was typical of Applebee's, etc. type places. Ultimately, not vegetarian friendly, but not a nightmare. read more

We arrived for an after-church lunch. The restaurant quickly filled after we arrived. I had the grilled fish tacos with a side of steamed broccoli. The fish was seasoned and grilled nicely. My kids ordered burgers and chicken tenders. They said that the burgers were tasty and the chicken tenders were "really good!" The service was... Not good! I won't way that it was terrible -- because I have had worse -- but it was REALLY not good! Our server came across as not really wanting to be there (he uttered out a very dry "Uh, welcome to Cheddars"). He wasn't rude, just not very personable (little to no eye contact). I overheard the server tell patrons at the next table that the kitchen was out of small plates and spoons... Really?! It's not like the restaurant had been open all day. It's hard to see a restaurant running out of small plates and spoons at noon. Overall, good portions & good prices. The food is decent, but the service needs help. read more

I have been going to chedders for three years and used to love them. But for the past year and a half dinner has been HORRIBLE!!!!!! After my first bad experience I tried to give them a chance by ordering my food to go on the way to work. I called ahead and put in my order 30 prior and was told the food would be ready in 20 minutes. Once I arrived I stood there and waited for about 35 minutes which mad me late for work. Then when I spoke with the manager to tell him my complaint I was told that's just how things are when they are busy. My last and final experience I ordered a chicken pot pie which turned out to be undercooked and my rolls were burnt. I will never give this restaurant another chance. And would NOT recommend it read more

Cheddar's Scratch Kitchen - Burnt rolls and undercooked chicken pot pie - American Near Me - Charlotte, North Carolina

You get what you pay for. Steak over cooked. Slow service. I wiLl not be going back unlesss my wallet is in a pinch.

Bartenders Alexis and Ryen were super sweet and efficient. Great energy and fun conversations :)

It was busy and crowded so I took that to mean good food...I was wrong. First I asked for the chicken and waffle...had my mouth geared up for a waffle and the waitress comes back to say that they had chicken but out of waffles...................I don't understand, on a Sunday afternoon when people are coming in for brunch, im going to need you to have waffles. Okay so then I order salmon which tasted under cooked...it was too soft. I wasn't expecting it to be burned but it tasted weird, like it needed to be left on the grill a bit longer. So, now I'm 0-2. Then I get the loaded potatoe skins...........they too tasted too soft and bland. No seasoning or flavor, just cut strips of potatoe with shredded cheese and bacon bits -- I could have made that at home. That's it. No salt. No chives. No pizzazz. So, again, 0-3. Then I try the cookie dessert. The picture looked great but what I got wasn't all of that. The cookie was puffed up instead of flat like a normal cookie. It looked good but wasn't great. 0-4. I did try the apple pie from a friend and that was good. I won't eat at Cheddars again. read more

My family and I drove from Rock Hill up here just to come to Cheddar's. Great experience. The food was great, but our waiter Cortez was the best part of our experience. He was so friendly and attentive and checked on us often. Probably the best waiter I've had in the past 5 years. The food was excellent. I had the Monte Cristo which was amazing! Not to mention the croissants they bring out complimentary before your meal. Prices are very low considering how much things are going up these days and portion sizes are large. I also feel like it's worth noting that their lemonade is very good. Not too sweet and not too bitter. Overall a wonderful experience and we will be back! read more

Cheddar's is a much better alternative than many other chain restaurants in the area (applebee's, chili's, TGI Friday's, etc.) It has all of your staples like burgers, chicken, seafood, sandwiches, pastas, etc. Cheddar's has a little bit more of a southern flair than other chain restaurants. Not soul food by any means, but just more a more "homey"/comfort food feel. I have had an entree from almost every "section" of the menu at this point. The portions are always HUGE and the food always tastes good. Also, I think the prices are CHEAP! I am always surprised when the check comes how much food we've ordered and how cheap it is. Salads come with a croissant that has a honey drizzle on them that is AMAZING. So delicious. You can also order 3 of them separately. I would highly recommend them. The service here is usually pretty hit or miss. I've gone and had great service, but other times I've gone and had TERRIBLE service. read more

I had a grilled chicken walnut salad which was very good. My wife had the fried chicken salad which was not as fresh as the chicken was soggy. The place is nice but the service was slow and we were not impressed by cleanness. Happen to go to use the bathroom and passed by the open kitchen area. There was stuff all over the floor. read more

Food is not as good as the location in Gastonia..neither is the service!! This location tried to give a much smaller portion of salad that Gastonia. ..that is until we requested more as it should've been in the first place. Guess they tried to pull a fast one but didn't realize we are regulars at the other location. read more

I came here with my 2 little ones on a busy Saturday afternoon and was pleasantly surprised after being called to be seated after waiting 2 minutes when we were initially told that there was a 20 minute wait. The food came fast and the portions were good. The prices are very low too. I will definitely be back. read more

Cheddar's Scratch Kitchen - This was the grilled whitefish with broccoli and mac and cheese. Definitely enough for 2 separate meals. I saved half of it for later. YUM! - American Near Me - Charlotte, North Carolina

The food was good but the server on the other hand was something else man. He was rude and seemed like he needed a nap the way he talked to me and my family- including children. He told us a lot of information about his wife, I'm pretty positive he is soon to be divorced. James- I'm sorry about the soon to be divorce and your wife was right about warning people before you talk to them. Do better. read more

I've been a couple of times, but I'm ok with not returning. Although, this location is in a "university" area does not give the staff an excuse to talk and Snapchat as opposed to serving guest. Not really much needs to be said here... but on the bright side it's a good price point ($10-$20pp) if you would like to try it for yourself. read more

I, too, don't understand the negative comments about Cheddar's. I have been there several times, and EVERY TIME, the food has been great, and the service has been friendly, fast, and attentive. This is a casual dining restaurant on par with Chili's, Applebees, Ruby Tuesday, etc. Of this type restaurant, Cheddar's is my favorite. Not only is the food good, but prices are very reasonable. For example, a 23-oz draft beer (Yuengling) is $3.99 here. Most of the other casual dining restaurants charge $5.99. read more

It's just like every other casual sit-down restaurant: better than fast food, but ultimately the same fare bought from the same wholesaler, served by UNCC students, and completely uninspired. And packed the the gills. There are some things I'll never understand about Charlotte. ;) read more

Service was HORRIBLE!!! We waited 45mins for food! Then when we got it! It was COLD!!!! Then we didn't even get all our food together! My daughter had to wait for her food!!! Keep in mind it's a Tuesday so it's not that busy!!!!! Then when we asked for a manager!!! It seem like she was bothered by our complaint!! Ok they took care of the whole bill. I was some what pleased with that to compensate for the long wait. No doubt the food was good so I can't take that away from them. I'm just guessing my waitress was really busy to get our food at a adequate time.... read more

My fiancé & I went to Cheddars on a date night July 7th 2018 I got ribs & chicken strips. My fiancé got shrimp & tenders. It was delicious. The croissants were amazing soft flakey & buttery. Service was great we were seated in one area,but we didn't like the area just because it was a noisy area with a birthday party going on. They seated us else where with no problem. read more

I am so disappointed that the Cheddars quality I knew when I worked there is now gone. This is the worst experience I have ever had at a Cheddars and I've dined at Cheddars in 6 different states because it used to be my favorite. This experience was a TOTAL mess from the get go. We walked in the front door and there were two other guests ahead of us at the host station. No employees present at all. After probably 5 min or so the host finally shows up. The guests in front of us told her they had been looking for her. The response they got was repulsive, the girl just giggled at them like it was a joke. After we got seated we had waited ten minutes and we had not even seen a server in our section. So I called the restaurant by phone and told whoever answered that we had not been greeted or had a drink order taken. It must have been the same hostess that seated the first guests mentioned before because she laughed me when I told her that! Then someone brings us croissants which were very delicious. BUT, bread without a drink is no fun and we still had not been greeted by our server or had drink orders taken. It took 15 minutes before we even found out who our server was. She had to apologize for the kitchen multiple times. The hot honey sauce was not correct and she had to ask my partner how he liked his broccoli because it had been cooked wrong all day. Then, when my food came (chicken tend platter w/fries and ched broc cass) my casserole wasn't there! I do not believe for a second any of this was our servers fault. I feel like there is poor and weak leadership of this location. Oh, and the hostess double sat our server with a big top right after we got sat. The restaurant was empty not busy. Just everything that could be wrong at this particular Cheddars was wrong. This should embarrass whoever owns and operates this location. read more

We have been to eat here a couple of times but this was the worst service I ever had in my entire life. The waitress had a piss poor attitude. She came to take our drink order and we all ordered water well it took her 20 minutes to bring our water then we had to ask for the bread and she brings tge bread and no plates when we asked for plates she said ill get them well needless to say we were done with the bread by time she came back with the bread and puts the plates on the table and says looks like I'm late for the party totally unprofessional. She then brings out half of the order and our friends didn't get there's untill 15 minutes after she brought ours. Then we asked for sour cream and when I tell you it looked like it came off a table that used it totally unacceptable if thats the way it came out of the kitchen. Wish I could post a picture of how disgusting it was. Pretty sad because like I said we have been there a couple times and if it was just a wait on the food I wouldn't care because now a days places are so short handed and if you want to go out to eat you have to expect a little bit of a wait but there is no need for the waitress to have such a bad attitude. read more

We came in and hostess was very rude. Didn't greet us and was just plain rude for every question we had ...just straight up "YES?" Our waitress was fine. Just didn't have a personality and acted like she didn't wanna be there. Our food was terrible. Baked potatoes were not fully cooked, raw chunks in it. One of our steaks were cooked well when requested med-rare. The New Orleans pasta we ordered was absolutely tasteless. Asked for extra spice and extra sauce and was still terrible. Could a place mess up any more?? I think NOT!! read more

On a long drive from Philadelphia to Atlanta, stopped in Charlotte for a quick bite. I had half rack of ribs, slaw, and baked potato. I've never ordered ribs in a restaurant before and these were pretty good. Others in my party had blackened salmon, and meatloaf. We all enjoyed our meal and they even had leftovers for breakfast! read more

Called to make a to go order and was placed on hold for 16 minutes. Arrived at the restaurant and placed my order in person manager nor staff could give a flying @@@@. So much for quick service lol I would like to thank Cheddar's public relation team for reaching out to me and hearing what I had to say about my experience when trying to make a call in order. They were very apologetic and agreed to look at their call-in process and work on making it better. Thank you for listening and willingness to take action. read more

Came with a group of 7 on a Wednesday night for a birthday. Slowest service ever. Drinks took 20 minutes. Food took 30 minutes. There were literally 3 tables in our section and a few people seated at the bar. I ordered their Baja Chicken which was really a bowl of beans, some rice, some chicken, and a small amount of pico de gallo. I asked our server for another side of pico de Gallo. I'm still waiting for it- I'll let you know if it ever arrives. We ordered another round of drinks (our mistake). Service was so slow we decided to get lime wedges from the bar instead. Doubt I'll be returning. read more

Make sure to keep your reciept for when you check out. I just looked at the charge on my card and there was $2.50 added to my total. It is not much, but that is stealing. tried calling them and their recording is horribly broken down that you cannot ubderstand and when you make a selection it just hangs up on you. Will try and call back when the restaurant is offically open. read more

I'm confused... this can't be from scratch. I ordered a bowl of cream of potato soup. They didn't have bowls so I got two cups. First spoon full - done. It was a cup of salty potatoes with a sprinkle of bacon and a pile of cold cheddar cheese. My experience with cream of anything soup is it's a cream base soup - not here. My partner ordered blackened white fish - meh - seasonings were good fish was rubbery. The poor server... I over tipped felt bad for her. Not my kind of place. read more

Servers were nasty an so was the hostess .. we were seated x2... waited 20 min on just waters... the waitress never came back an checked on .. 40 min being their I asked for a refill still no appetizers or food ... when the food came the chix An steak were fried so hard we couldn't eat ..after an hour an the whole restaurant was empty .. we left an informed after all the time we were sitting their an we sent all our food back that we wasn't paying ..we called 4 the manager several times .. this was no help !!!! WOW read more

My family of 7 arrived at 12:30 PM on a saturday. They open at 11. We were seated after about 5 minutes. Waitress took our drink and appetizer order. She brought chips and queso and croissants with honey butter. She only had 3 plates because there were no more "clean" ones so she gave us extra napkins. We placed our order. After 45 minutes (they were NOT that busy) our food arrived. My chicken tenders had an awful after taste and she forgot my fries. I was not trying to wait another 45 minutes so I told her forget it. My sister ordered a steak medium. It was burned and dry. My mom and son wanted bourbon glaze on their salmon. They had none. The waitress NEVER checked on our table. Took our order, brought our food, brought the check. That's it! We will NEVER darken their doorstep again. While this was one of the worst dining experiences I've ever had, my brothers ribs were good as well as my grandsons cheeseburger and daughters pasta. For THAT reason I gave them TWO stars!! read more

From what I actually could taste, the food would've been good but there was hair in my rice and hair in my dads fried shrimp. Although I will not be returning to this location, the service was very nice and friendly, considering the situation. read more