Service was absolutely horrible and just now saw they had a 87 sanitation rating online and that explains it all. The restaurant was so gross. Will never go back. read more

The greeters are very rude when you walk in. They don't greet you with a smile and they aren't very accommodating at all . I brought my dad here for his birthday and it was a family of 12 and immediately responded with we can't really sit you together so if you want to wait that's fine but I'm not sure you will sit together. I am a paying customer and this is not customers service. Management needs to look at retraining their greeters. First is impression is everything read more

Wow... must have missed all the Yelp drama... but I had lunch here today. The portions are GINORMOUS! Food was good and the wait staff was friendly. The butter croissant that comes with the salads are really addicting... that could have been my lunch right there. I ordered the "new" Sheppard's Pie which was pretty good. Way too big for me to finish it. At least I know what I"m having for dinner tonight! Can easily see this place from WT Harris, but hard to get back into the parking lot... not unusually bad, but cuts into the driving time if you are concerned about getting in and out - back to the office at a reasonable hour. read more

A few good things. The food was excellent as were the drinks. The prices are very reasonable for this type of restaurant. Our waitress seemed to be hard working and did a very good job for us. The bad things. The place needs some cleaning b and the bus boys seemed to be just standing around and not interested in cleaning off tables. I saw our waitress bus more tables Han the bus boy. The 1st hostess we had seemed confused but then another showed up and brought us menus. Our waitress seemed to be the only one knowing what she was doing and she actually seemed as though she was new read more

First time entering in Cheddar's it has a nice jungle like interior. The food was good and the service was okay. This restaurant is usually busy as I feel as if it's another Hops, but cheaper burgers and more of a hang out atmosphere. One bad thing about this place is the amount of seating and how big of a group you can bring. They only have 2 big tables seated for 6+ and sometimes my friends and I have to split the tables. I've been here many times with friends for lunch and dinner and it seems like every time the service is just mediocre. Understood though, that it has gotten better since the last time I was there. I recommend the Mushroom Swiss Burger or the Chicken Pot Pie, both are my favorites. The pasta isn't that bad either. read more

I really like Cheddar's. I know that I can go in and get a hot meal that tastes good. I was hoping they had the fried chicken patty special that I hear is fabulous but that was not the case on this visit. I typically go for the grilled tilapia served over rice, with two sides wihch is what I enjoyed on this visit. The waiter was super nice and others assisted him with the large party as needed (great teamwork). The restaurant also has an okay wine selection to complement your meal. The dessert menu is limited, but the Hot Fudge Cake Sundae (see photo - no one should eat this alone) and the Cheddar's Legendary Monster Cookie are quite fabulous! read more

Cheddar's Scratch Kitchen - Hot Fudge Cake Sundae - American Near Me - Charlotte, North Carolina

As many times as I've been to Cheddar's over the years, I can't believe I'm just now getting to writing a review. If you must go to this place on a weekend, go early as possible, otherwise find a seat and get comfortable waiting. Although this advice is pointless on Sundays because it's pretty busy from open to close due to the church crowd. Personally, I don't find the food worth waiting no more than 15 minutes for. Also the service is nothing special. Cheddar's offers all the typical American food: ribs, salads, burgers, chicken of all kinds, fish tacos,etc. My favorites are the honey croissants, bourbon glazed salmon, and the key west chicken and shrimp. It's a good place to grab a good, hot meal but nothing remarkable. read more

Do not and I repeat do not pick this Cheddar's to eat at . I ordered my food at 7 something for pickup . When I picked up the bag all my food dropped to the ground . I called and spoke to a manager and when I went back for my food replacement it took them 30mins to remake . My food wasn't hot at all . Picked up the other bag and the other bag broke on the bottom again . At this point I just said forget it . Not worth your hard working money . read more

I generally like Cheddar's but this location was an exception. I was surprised to find the parking lot had few cars when I arrived at 5:15 on a Monday evening. I met a friend who also was traveling on business and we requested a high top table in the bar area. We were seated quickly after the table was partially wiped off but not dried so it was a little sticky. The server who seemed to cover the bar and all the tables seemed a little overwhelmed perhaps. The food came in a reasonable time but she did not check back for what seemed like an eternity. I finished my beer about the time the food arrived and she did either notice or care. I finally was able to get a water when she came back as we were finishing dinner. Then we waited and waited for a check again it seemed as if she forgot about us or was ignoring us. She was moving about the room but not really checking in as she passed by. Checks came and she processed payment efficiently. My sirloin was delicious ( maybe a little too seasoned) and my salad seemed fresh might skip the green beans next time. We left at 7:15, 2 hours after we arrived. Normally Cheddar's is better staffed and a quicker meal. Next time I am in the area I will most likely pick a different spot. read more

I've been going to Cheddar's for years and it has always been on point! An absolute must are the honey butter croissants! You will be hooked aftert he 1st bite! Trust me. You don't want to pass these up. Also if you're looking for a tasty adult beverage you definitely should try the Pain Killer. It's pineapple coconut rum goodness! There's also a two pain killer max so you will feel a little warm while partaking ;) Now on to the food...EVERYTHING I have ever ordered has always been good. I would highly recommend the ribs and shrimp, spasagna, cheese sticks, tilapia, tortilla soup, chicken Alfredo and what I like to call the Cookie Monster! Sooooooo good! This place is total comfort. If you're looking for a delicious filling meal this place is it I will say it's a little on the loud side because it's always packed because the food is THAT good! but once you get situated you hardly notice. Or just order the pain killer and croissants and you definitely won't notice. P.S. If you are a ranch dressing lover like myself this place has some of the best I've had!!! Seriously. I don't play about my ranch. read more

Cheddar's Scratch Kitchen - Ribs, shrimp, broccoli casserole delish!! Mac n cheese not so much - American Near Me - Charlotte, North Carolina

See all

I arrived in the parking lot and noticed it was packed. My order was to be picked up at 9:31 PM on a Sunday night. This was my first time ever eating at Cheddar's so I was optimistic that the food would be tasty based upon the parking lot's capacity, I ordered the 8 ounce salmon which comes on a bed of rice, broccoli and mashed potatoes, chicken tenders with buffalo sauce, red beans & rice, green beans and a side of croissants. I tasted the buffalo tenders, they were juicy, moist and not spicy to me, but my mom needed the blue cheese. However, she enjoyed them. She raved over the rice and beans saying she never had them like that before. She is from the south. My niece, who is almost 6, devoured her 8 ounce salmon. She had some mashed potatoes which she said was good. This is coming from someone who is a very picky eater. She didn't get to the broccoli during this setting, The croissants remained warm, soft and fluffy. My niece said they tasted like heaven. I agreed this restaurant is not located where I'm from, but I look forward to visiting them again whenever I'm there near. Reasonably priced read more

My girl and I favorite restaurant on Sunday's. We almost get the same thing. Country fried chicken with mashed potatoes and broccoli casserole and my girl gets double broccoli casserole. The wait is always a little long but the food is well worth the wait. read more

Cheddar's Scratch Kitchen - American Near Me - Charlotte, North Carolina

Got here at 7:45 pm and received my food togo at 9:45 due to never being texted to seat. Was told by the manager we would receive a discount on the Togo food and it was also forgotten about. read more

They followed Covid guidelines and the server was amazing. It was a great experience. My girlfriend loved the rolls and we started making cheddars a go to dinner date place. read more

Let me start off by saying, I am not the type of person to leave reviews, but after this experience I made a yelp account. SERVICE WAS ABSOLUTELY TERRIBLE. First, the server did not write anything down and we had to CONSTANTLY keeping asking and reminding our server for items that we ordered (drinks, condiments, straws, napkins, the correct sides that we ordered, our appetizer,etc.)Took 15minutes for me to get my drink. The food the first time came out cold, automatic send back. We never received our second appetizer. We never received refills and we had WATER. When our food came out the second time it was still cold, we received the wrong sides, stuff we didn't even order. Never received our correct sides AND it was a hair in one of the sides. If things weren't bad already the damn air condition unit on the ceiling was leaking on our table. We told our server and she said "oh yea when it turns on it leaks" excuse me, wtf. Why the hell would you sit anyone here. The manager comes out and was like "if we knew we would not sit anyone here". The sever was clearly aware and we were clearly sitting there. The service was trash. ZERO STARS! read more

I went here a while ago and it was bad. Years later, I got a free lunch from Cheddars at my job. I ordered the vegetable plate since their vegetarian selection was almost nonexistent, and they failed to explain that their broccoli and cheddar casserole (or whatever it's called) has CHICKEN in it. The other sides that came with my meal tasted worse than frozen meals from the grocery store. Terrible. Edit: was contacted on here by customer service saying they were looking to make things right, but that was months and months ago and they never emailed me like they said they would. read more

Went here because it was within walking distance of our hotel, we were not disappointed. My husband got the Signature Chicken and Shrimp salad and I got the spagsagna. Yes, spagsagna. It was lasagna but instead of lasagna noodles it had baked pasta. Delicious. I was worried it would be very heavy, but it was surprisingly light and the sauce was flavorful and delicious. Two meals with an appetizer was only $30, an amazing value for the food we received. read more

Cheddar's Scratch Kitchen - The Spagsagna! Delicious and surprisingly light with very flavorful sauce. For $10 it's an enormous portion and totally worth every bite! - American Near Me - Charlotte, North Carolina

the steak was overcooked the broccoli was undercooked and looked like it came straight out of the pack with some cheese on it. they gave me the wrong drink and the manager was not very apologetic at all. read more

Never got to try the food. Bartender was pissed at hostess for letting me walk straight up to the bar. Bartender straight up told me that wasn't serving food at bar. I was only one at the bar a chewed out the hostess in front of me read more

Good food, not so pricey but it can get real busy, people waited for a hour or so, but worth it..

Service was good food was just okay. I ordered baby back ribs good flavor but very tough. Just okay food probably wouldn't go back.

Came on a Saturday night for dinner with a group of 7, wait time was only 15 mins- bless! Soo we didn't realize that they took away their complimentary croissants anymore, whyyy chedders why!! :( (We still ordered 2 plates though, because their just THAT good!) I had the citrus salmon, surprisingly good flavors for a chain restaurant! I tried a couple of other dishes from everyone's plate, it was all okay. I agree with the other reviewers about the restaurant's potential, the prices are very reasonable for mediocre food (esp if you have big groups). But their menus were sticky & so were the floors, their sprite tasted like bland carbonated diet water? We were informed that they "ran out", so what was that drink that they gave us?? Overall I think the only thing I would come again for is for their mouthwatering croissants!(: read more

Cheddar's Scratch Kitchen - Citrus salmon - American Near Me - Charlotte, North Carolina

First date and first time at Cheddars. Wouldn't have been my first choice, but finding a guy who will plan a decent date is rare these days. There was a wait mid day on a Saturday, which surprised me. Fortunately, there were enough televisions in the bar area that I could watch my Tar Heels while I ate and made small talk. I ordered spinach dip and the cajun pasta. The spinach dip was pretty good, especially since I was hungry. Their chips were homemade. The dip was a creamier version with a dollop of sour cream. My pasta was decent. I didn't like the sausage that was in it wasn't andouille. It was more of a breakfast sausage and they were in big chunks. The shrimp were great, blackened, and with the tail on. There were only three. If I had to do it over again, I'd substitute all meat for shrimp. The pasta was average with a sauce that was forgettable. If I go back to Cheddar's I'll probably choose something else. read more

We used to love to eat at Cheddar's, but we ended up moving to the other side of town and haven't eaten there for a long time. We recently moved back into the area and decided to try them for dinner. Sad to say, this place is terribly managed now. We wanted to do carry out, so I called to place my order. The hostess put me on hold and forwarded me to the bar for them to take my order. I waited 5 minutes and no one picked up. I hung up and called again. Again, the hostess said she would forward me to the bar. I told her what happened on the first call and she said, "Oh, I'll take your order in just a minute" and put me on hold. I waited another five minutes and hung up. We weren't going to be put off that easy. We decided, maybe they're busy, and we drove to the restaurant to eat-in. When we got there (a little after 5:30 on a Sunday evening) we were told it would be a 15 minute wait. So, they were a little busy, but over a third of the tables we could see were empty. The waitress was quick to take our order. I asked for the ribs. She smiled and said they were out of ribs. So, I ordered the chicken fingers instead. My daughter ordered a small steak, medium well. I asked to have some croissants for our appetizer (those are the main reason we used to love this place). About 10 minutes later my salad was delivered, and the waitress let us know that they were out of croissants. They will make some more, but it will be 30 minutes. I asked to have them removed from the ticket. 10 minutes passed and we got our entrees. My tenders were fine, but my daughters steak was undercooked. She ate it anyway. I spent the majority of my meal without a drink as the waitress never brought refills despite being asked a couple times. Daughter was disappointed in the experience, so I tried to salvage by ordering dessert. I asked for the fudge cake sundae, and was told that they are out of fudge cake. So, put on eternal hold twice, out of stock on the entree and dessert I wanted, no bread prepped, and lackluster service. We won't be back. read more

12 pm We walked in and no one there to greet us. Restaurant not busy. have been first clues. Seven minutes till server arrived. Should have been second clue. Server said no sodas because machine broke. Third clue. Server walked slow. Forth clue. Server told us food would take 15 minutes. It took longer. Chips we ordered were stale. Lunch still has not arrived. Yeah, no need to wait for food. I'd say go elsewhere. read more

The food was really good and our server was great. However, it took a while for our starter to come out and the sides were a little cold. I ordered the Dijon Chicken and Mushrooms; while my friend ordered the Blackened Salmon. I would visit again. read more

Cheddar's is always delicious no matter which location I go to. The monte cristo is my absolute favorite and I order it every time. Another favorite of mine are the chicken tenders. The soup is always good and the onion rings are to die for, I could live on them. I just moved here from Orlando and the wait there is long no matter what time you're there, so it was nice to be at a location where I didn't have to wait to be seated. Cheddar's will always be one of my favorites. read more

I begged my friend to not bring me here after their sanitation score went viral- but when I arrived the place looked decent. I travel around the world and have ate at sketchy places so I decided to just go for it and got the bourbon salmon with broccoli and mashed potatoes. Good taste, although I did feel kind of sick after but maybe it's because I had their C rating in mind the whole time. read more

I wanted something close to home cooking but not something too easy to make so I ventured over to Cheddar's Scratch Kitchen. I hear my sister raving about the Dijon Chicken and mushrooms so I tried it. The chicken was tender, the mushrooms were perfect and the dijon sauce was tasty but a little on the salty side but once it was mixed in with the rice made it more palatable. Overall it was a tasty dish, so I'm willing to give it another try before I count this dish out. read more

I'm disappointed. We wanted good food so we went here. We waited inI IKEA for a hour while waiting for our seats. People intentionally never called us for our seats and they did that with many people. When we got our seats and ordered it was 7:15. We waited for food until 8:45, then when we got it, all of the fries were ice cold. Then server spilled BBQ and no one cleaned it up. We waited another half hour for dessert and our check. The server never said sorry about everything. We talked to the manager and he just became manager two days earlier so he was new. To sum it up, this was the worst restaurant experience I've ever had in my life, and my whole family felt that way. read more

Great food! The host guy was a little bothersome to our table, I love when the servers and host interact but I honestly couldn't get a bite in without having to respond to his questions and looking at his photos of his Tesla (he's a kid, I get it that he's proud of what he has but I want to eat). I got the steak and ribs and they were perfect, I will be going back for sure! read more

Sooo I haven't been to Cheddars in awhile due to the low ratings a few months ago but decided to try it again today. My family and I arrived around 12:30pm and no waiter or waitress adressed us for the first 15-20 minutes. There were not a lot of people there so we could not figure out what was taking so long. The manager came by and took our drink order and advised the waitress was busy and offered an appetizer for the wait. We agreed that it was a good gesture and proceeded to wait. The waitress came around 10 minutes later to take our order. Unfortunately, the food did not come out until around 1:30pm and the waitress apologized that the kitchen was slower than normal. We ordered Dijon Chicken & Mushrooms, Country Fried Chicken, Cheddar Cheese Fries & macaroni and cheese. The food was tasty overall. The waitress did offer to remove my daughter's order from the bill due to the long wait time which was a plus. Restrooms were clean and staff very friendly. read more

See all

This was my second time at Cheddar's. First time at this one. We were a large group and had to wait over an hour to get seated. Then when we did get seated, the service wasn't that good. The waitress took a long time to get our drink order and took a while to get them to us as well. Then when she finally came and took our order, we had to wait a long time to receive our food. It took so long that the group that came in after us got their food before we got ours! Different waiter! When we did get our food it was good, but some of it was cold to. I think if the group was smaller it would have been better. Maybe the waitress was new! IDK! We were not to happy, but we did eat! Not the best service, but the food was good. read more

Their food truck was parked at Catawba Brewing today so I ordered a large Mac Attack for the table to share while we watched the game. The food was made quickly, delivered to the table and delicious! I will definitely order again!! read more

I had a grilled chicken walnut salad which was very good. My wife had the fried chicken salad which was not as fresh as the chicken was soggy. The place is nice but the service was slow and we were not impressed by cleanness. Happen to go to use the bathroom and passed by the open kitchen area. There was stuff all over the floor. read more

You get what you pay for. Steak over cooked. Slow service. I wiLl not be going back unlesss my wallet is in a pinch.

Bartenders Alexis and Ryen were super sweet and efficient. Great energy and fun conversations :)

My family and I drove from Rock Hill up here just to come to Cheddar's. Great experience. The food was great, but our waiter Cortez was the best part of our experience. He was so friendly and attentive and checked on us often. Probably the best waiter I've had in the past 5 years. The food was excellent. I had the Monte Cristo which was amazing! Not to mention the croissants they bring out complimentary before your meal. Prices are very low considering how much things are going up these days and portion sizes are large. I also feel like it's worth noting that their lemonade is very good. Not too sweet and not too bitter. Overall a wonderful experience and we will be back! read more

I came here with my 2 little ones on a busy Saturday afternoon and was pleasantly surprised after being called to be seated after waiting 2 minutes when we were initially told that there was a 20 minute wait. The food came fast and the portions were good. The prices are very low too. I will definitely be back. read more

Cheddar's Scratch Kitchen - This was the grilled whitefish with broccoli and mac and cheese. Definitely enough for 2 separate meals. I saved half of it for later. YUM! - American Near Me - Charlotte, North Carolina

First and last time here. 1) Wouldn't seat a partial party. We had 10, and about 4 entered while the others were stuck in traffic. Wouldn't seat us, despite the possibility of large tip and inconvenience of waiting when we could have been ordering appetizers and drinks for everyone. 2) Ran out of Pepsi & Sprite. Pretty unapologetic about it despite our attempts to laugh it off. 3) Ran out of country-fried steak. Asked for another option adjusted to lunch size/price. Server got an attitude, said he would get manager. Manager said "we are a scratch restaurant and our goal is to run out of food, so we really can't do anything about it." 4) (update) had the chicken and waffles. I very rarely if ever eat meat, so suspected my body was reacting when I became ill; however 24 hours later and I still have stomach cramping and pain, as does others in my party who had chicken and waffles. No one else in the party is ill, however. (6/13/14). WHAT??? So, your GOAL is to DISAPPOINT??? We came in with high spirits after graduation to lackluster service and the food was "ok" at best, probably would have tasted better with better service. Sad to say, I will not patronize this establishment ever again. read more