Customer service was great, and the food was amazingly delicious. I will definitely be coming back. read more

Cheddar's Scratch Kitchen - Key West chicken and shrimp. It was amazingly delicious. - Comfort Food Near Me - Beaumont, Texas

Arrived at 8:15pm and waited 5 minutes for the hostess, but no one came. I then went to the bar, but again no one was tending the bar area either. I left and went to Waffle House next door, where I was greeted immediately and my order taken in less time than I spent standing at the front in Cheddars. This is unfortunate, as I've never experienced this at other Cheddars locations. read more

It's been a long time since I've been to Cheddar's and I now know why. It's all good if it's your jam but for me, the food was not good at this location. The kitchen or waiter, not sure which one, messed up our order. Took a while to get the food and once we got it, it was not hot and very bland. Everyone enjoyed the croissants but let's be honest, carbs are always enjoyable. Lol. The waiter did the best he could. He may have been new. But he was the best thing about this visit. He was so kind and thoughtful and wish that I could just rate him alone. This Cheddar's definitely need some improvement. read more

Cheddar's Scratch Kitchen - The only thing everyone at that table enjoyed this visit - Comfort Food Near Me - Beaumont, Texas

Cheddars Scratch Kitchen deserves all of the stars. My husband and I went to Cheddars for an early dinner after a doctor's appointment. The food was fresh! He had the chicken fried steak and I had the chicken pot pie! The waitress was attentive. The store was clean! We will be back as their were other menu items we want to try! read more

Cheddar's Scratch Kitchen - Chicken Fried steak, baked potato and broccoli and rice casserole. - Comfort Food Near Me - Beaumont, Texas

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It was a family gathering to visit my nephew for his first year of college and since he ears a lot we figure we would go somewhere coat effective. We enjoyed the fun atmosphere. The food was great especially the honey butter croissants. I enjoyed the fried fish and shrimp. Others had the fried shrimp, New Orleans Pasta, Grilled Shrimp Alfredo, Buffalo, the chicken tenders and the Classic Cheeseburger. Everyone enjoyed their meal. The best thing about the entire time was the service. It was spectacular and we were well attended to. We will be back soon. read more

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Food and services were great. Hopefully they'll expand further north. The curbside and door dash were also a breeze and easy. The croissants, omg read more

The Food is good and the Service is great because they serve you as soon as possible and the Ambiance is Amazing

Standard food nothing that wows you. We were seated and found out the beer on tap Was out. We're not given any silverware and had to ask for it after the food was served. Steak was over cooked. I just got one of these by my house and have not gone yet figured I would try it out myself before I took the family. Not sure it's somewhere I'm willing to pay for a family of four to eat vs other options based on this experience. read more

The first waitress was very slow, she had attended everyone except me and my family. She had served other people their appetizers and main dishes before she had even gotten our order. Then we did not even get our appetizer. We had gotten to the restaurant around 8:20 and left around 9:40, all because we waited so long for an appetizer, that we never got, our food, and the server who had rarely acknowledged us throughout the night. With barely any people at the restaurant, I would like to believe we had the worst experience ever. Not to mention our food was cold and the plates were hot. My Chicken Alfredo Pasta was not even delightful. My chicken was hard and cold, my pasta was watery and cold, as well as one of my family members. read more

Well the first wine I picked which was by Caymus they didn't have. Then ordered their famous Chicken Pot Pie and they didn't have that. Hmm I'm sitting at the bar and there is a bad smell. I can see that it looks like a cooler is missing but there is a pipe draining into a floor drain and it looks like the floor is sinking. Not what I would expect from a cheddars. I ended up getting the Chicken Fried Steak and green beans. The chicken Fried Steak was ok but Green Beans so over cooked it was like mush. Not a good experience. read more

Cheddar's Scratch Kitchen - Flooring was sinking a pipe over a floor drain with water running constantly. And a really bad smell. - Comfort Food Near Me - Beaumont, Texas

Would recommend, amazing food, when I entered and got seated around the first 5-10 minutes we get honey buttered croissants for free, the area is amazing, we got a window seat and my grandpa closed the blinds which weren't an issue for me but apparently were for my grandparents, the elderly gentleman waiter who waited to us was amazing, he's one of the best waiters I've ever had in recent years, more to add on the food experience, I got a buffalo chicken wrap, and the ranch and buffalo chicken wraps were spectacular, I also got fries as a side, and i couldn't have asked for better fries. 10/10 would recommend. read more

Cheddar's Scratch Kitchen - Buffalo Chicken Wrapper - Comfort Food Near Me - Beaumont, Texas

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Front reception acted put out. Waiter was totally disorganized and slow. Table dirty and sticky. The food is not extraordinary and quite plain. Also, plastic utensils!?! I haven't eaten at a Ceddars in years and it certainly has gone downhill. Will never come here again. I gave it a 2 in lieu of a one as food was eatable! read more

The food was raw and salty the chicken fried steak was horrible on the inside. And raw the floors and tables and menus was super sticky and slippery never again will I go to this place read more

Our server was attentive he came around several times checking on us. The salad was fresh and crisp. My wife really liked her chicken pot pie was delicious full of meat with a tasty cream sauce with peas and carrots. My rack of ribs was pretty good it only cost $5 more for the full rack Taste was ok at best. No smoke flavor at all. The BBQ sauce was too sweet. They were tender but also dry. The red beans and rice lacked flavor tasted straight out of the can with sausage added. The baked potato was a baked potato nothing more nothing less. We sat in the bar area every thing was neat and clean and the fish tank was well kept and was a great thing to look at. read more

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It is an absolute shame how bad the service has gotten at the beaumont location over the years. Coming here used to be a family tradition. The food, location, atmosphere, and service were awesome. The service is now glacial and I was going to say unenthusiastic, but its actually more like a veiled hostility. ​​ read more

the food is amazing Keitha is the best waitress here the sirloin is amazing best steak here

Stopped by for dinner yesterday evening and found this restaurant has changed since our many visits. The restaurant did not appear to be as clean or maintained as in the past. We were seated at a table in the bar and though the bartender brought us two buttered croissants immediately, he was not our server. When our server finally arrived we ordered our drinks (2 ice waters), our entrees, and extra napkins. The server stated there may be an issue with my order (chicken pot pie) and suggested I consider ordering a backup entree. I asked him to check with the kitchen before I modified my order. He left and several minutes later he returned and stated the chicken pot pie would take 30 minutes to prepare. I responded that 30 minutes would be okay as I was also getting a house salad. He left...in the meantime we still did not have our water!! More time passed and we began to be concerned we would never receive our drinks (water), so my wife decided to reach out to the bartender for our water. As she got the attention of the bartender and asked about our water our server returned with the water and my salad. Well I finished my salad and more than 30 minutes had passed, plus our server had made a couple of passes by our table to let us know that our meals should be out soon. More time passed and then finally our meals arrived. My wife had ordered the Bourbon Salmon which included a base of rice. The rice was hard and not fully cooked and it appears from the presentation that the kitchen was not too concerned. We finished our meals and had to wait again for our server to appear so we could request our check. Our table did not have a digital payment appliance so when the server finally returned he had a digital payment appliance from the bar and handed it to me to complete the payment. We have stopped here many times on our way to and from Beaumont but I think in the future we will make other arrangements for our meals. The cleanliness and our meal service were severely lacking on this visit. BTW, the bartender was a much more attentive server and his customers who came in after us were served before us, finished their meals, paid, and left before us...all while tending bar. read more

Food was alright steak didn't come out right and the manager Erika doesn't like to come speak to guest to fix an issue steaks took30 mins to come out then my remake took 20 mins the new watermelon drink didn't taste like any liquor was in them me and my boyfriend just wanted to leave after waiting honestly but the server Bradlee took good care of us and treated us very nicely. read more

Long wait time to get in ,nice selection ,nice server ,loud cool fans,lòng wait times to get food so over all the service is horrible like the decorations tho. Something about the shrimp and pasta boes not feel right waited forever to have a trash burger and tasted burnt missing food DO NOT COME HERE read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Beaumont, Texas

I was there a few days ago for lunch and enjoyed sitting down to the warm honey butter croissant. The watermelonrita along with homemade chips with queso and salsa were very good as well! read more

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I love cheddars!! Most anywhere I go they're pretty consistent even here in Georgia and I tend to sit at the bar for one on one service and that's what I got. Came here alone working looking for something that I don't cook at home the salads here are absolutely wonderful but I wanted something a little more tasty so I went for the fried shrimp because this is not something I make much at home. Bartender was on the ball head as a game and I had a couple of beers, immediately got served when I got to the bar and when I placed my order it only took maybe eight minutes to get my order and I was all set. Reading the reviews I'm not really sure why people aren't understanding this Covid world we live in as restaurants are understaffed but mostly customers have become full of hate and that's what I see in some reviews so I needed to show some love that when you are kind to people, treat them with respect the service you get will be to the level in which you treat them. Complaining that it took too long to get food when you bring 15 people in or to say the portions are smaller this is the world we're in. Prices stay the same portions get smaller to show someway to absorb higher cost and higher labor wages to keep the doors open. Even on to go orders it's important to tip. Somebody had to put the order together somebody had to get it right the chef had to cook it so all you're getting that you don't get by eating in is an extra glass of tea or another beer so they deserve to be tipped. Just food for thought but I thought the service and the food was fantastic as well as the atmosphere. I'll be back and I highly recommend!!!! read more

Cheddar's Scratch Kitchen - The fried shrimp platter with fries and coleslaw. Came out quick hot very tasty!!! - Comfort Food Near Me - Beaumont, Texas

Came for a late lunch before going to the casino. The service was great, the ambiance was casual but I didn't enjoy my meal. I ordered the Cajun chicken and only had two spoonfuls. I didn't like the pineapple taste and I didn't see where it contained pineapple otherwise I would never have ordered that. My friend ordered the chicken sandwich which was huge. We ordered the cheese curds which were good with the ranch dressing. The sweet tea was good as well. This is a nice restaurant near many restaurants in this area. Only 4 stars because I wasn't even asked about my meal. read more

Cheddar's Scratch Kitchen - Red Beans & Rice with chicken - Comfort Food Near Me - Beaumont, Texas

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First of all Braxton was my waiter. He was perfect on my visit. Very nice order was correct steak cooked correctly. Restaurant was clean, opened on time and ready to serve. Very delightful experience and price was about average for the area. read more

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We eat at Cheddar's in Gastonia, NC frequently, and their homemade chicken pot pie is one of our favorites. I guess everything is not bigger in Texas, as our pot pies were smaller than we were used to. Our salads were good. My youngest son had the cornmeal whitefish. The fish was really good, but the breading was heavy and a bit over cooked. For his sides, the mashed potatoes were good and the broccoli was okay. My oldest son had the country fried chicken, mashed potatoes, and broccoli casserole. He loved it! Our waitress was adequate and the restaurant had the football games on so we could keep up with the scores. It was not too crowded, so overall a pleasant experience. The restaurant is not really loud which we appreciated. read more

Service not great. No tea. Ran out of Diet Coke after getting one serving so we went out and got our own soft drinks out of the vehicle. Then they wouldn't take the drinks off of our ticket so we paid $2.59 per drink for one serving. One guy with us ordered salmon and it was like 3 oz. of fish. No baked potatoes. If you want to come here you better come quick. She'll be closing up before long unless they get new management. But... I would advise against it. read more

Cheddar's Scratch Kitchen - Our own Coke Zero with the ticket still charging us for our drinks. - Comfort Food Near Me - Beaumont, Texas

I like the inside decorations very peaceful. I like the honey butter croissants . I like drink options . I do not like the food poisoning I got . Never going back read more

Cheddar's Scratch Kitchen - Maui Margarita - Comfort Food Near Me - Beaumont, Texas

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The server was great, but the food was seriously lacking. It seems like the last few years it just hasn't been the same, but today it was very disappointing. We were actually surprised when our tea was brought to us, because it looked nice and strong, and it is usually extremely weak. However, drinking it revealed a taste that my husband described as "mildew." I agreed after tasting my own that it definitely had a very unpleasant taste. The reason our server gave? A water pipe busted in the area. So why would the restaurant serve tea, etc., when they know there's an issue? My husband usually gets the chicken pot pie, but he said it was really dry today. I got a sirloin, which I have gotten multiple times, but today it was not anything resembling what it's been in the past. It was over done what I had requested, the meat had lots of gristle, and the texture was yucky, and had a very weird chewiness. My baked potato was underdone and cold, and my broccoli rice casserole was cold. I do not believe we will be returning here any time soon, at least at this location! read more

Excellent food and amazing waitress! We loved sitting by the fire as well. Laretha was our server and did an amazing job making us feel welcome! read more

Been to Cheddars twice but really haven't fallen in love with it. Had the monte christi the first time and a chicken salad the second. Food is okay - large portions but nothing special. Service is pretty quick. The only thing that has me returning is because of its proximity to the hotels. read more

Tori was amazing! She attentive, considerate, and went above and beyond. She was willing to answer all my questions and made sure we were happy. Our food came out at a good time and was hot. This is the best service we have gotten here by far. We ordered the spinach dip, Steak & Buffalo-styled chicken tenders with fries, and Hickory Smoked Ribs & Grilled Shrimp with Mac and cheese. The steak was cooked just right and the ribs were perfect as well. Like I said, best service by far and best server. This place does offer to-go food, but it does take a long time usually because so many people order to-go, so just be prepared to wait if you do order to-go for dinner since a ton of people do. They always make sure your food is accurate before you go, no matter how busy it is. I've never had my to-go order wrong. I love how the manager is always helpful, Mikayla. She is always involved and helpful whether it is with questions or getting the to-go food. read more

Cheddar's Scratch Kitchen - Complimentary croissants!...well there was two...it didn't make it past 30 seconds. - Comfort Food Near Me - Beaumont, Texas

Five stars in the chain restaurant category. I always like Cheddars and this unit met the chain's standard. Danielle B, our waitress was perfectly attentive and helpful. She insisted that we stay as long as we would like, because we needed to be safe with the then on going flash flood warning. Very concerned for us. Unfortunately the bathrooms were stinky and the phone wasn't being answered. read more

One star because of how friendly the hostess was. The second we walked in there was an overpowering, moldy smell to the place. We didn't even bother sitting down because the smell was making us nauseous. read more

Food is excellent. Service was great, friendly and prompt. Definitely home style cooking. Even when it is busy, you seem to be seated quickly. read more

Our waiter was great, very nice, she was very energetic, she was the best waiter we could've ever had.

Absolutely do not get the Monte Cristo! It was deep fried (greasy), burnt, entirely too cheesy, and the meat was a cheap lunch meat. Not a real Monte Cristo. On the other hand, others at the table liked the white fish and salmon items. read more

Cheddar's Scratch Kitchen - Monte cristo - Comfort Food Near Me - Beaumont, Texas

I'm only giving this place 2 stars because my server was trying hard - but a person can only do so much with what they have to work with. The Caesar salad is not a Caesar salad unless it's Hearts of Romaine lettuce cut into 1 inch pieces. This "Caesar" was limp leaf lettuce- something like Butter lettuce. No anchovies?? A Caesar MUST have anchovies. WAY WAY WAY too much dressing and like 2 croutons total. No lemonade for an Arnold Palmer. How can you have a bar with no lemonade? Wha? I could see how this was going so I ordered a little 6 oz sirloin. Comes with two sides. The "southern" green beans were fresh from a # 10 steel can. What's "southern" about that? Scratch? The "loaded" baked potato had the oh so pleasing taste of the microwave oven and it was even barely warm. Nastiness times 10. Well, I wanted something like a fruit pie to take back to the hotel for later - but naturally - "we don't have any" so I got a slice of cheesecake. But I'm at a hotel so I kinda need a plastic fork. - - but naturally - - " sorry, we're all out of plastic forks" OH MY FREAKING GOD! Really? Yep. If you're on the 10 and hungry? Pass this pathetic place up. read more

Gave us a 30 to 45 minute wait after that another hour and than the manager didn't even try to but attention to our needs even though we were waiting for longer than an hour and a half read more

The food is delicious it's just that they took 1 hours to get our appetizer and have in mind it was only 3 people and the place wasn't that full when we first entered. We weren't hungry by the time they brought our food which took a long time to get here too. I expected better from cheddars. Especially on my baby's graduation.. read more

Excellent service. Didn't catch her name. She found us a table where the air conditioning wasn't blowing on us. The pot pie was excellent. Plenty of chicken and veggies. Nice and thick. read more

We decided to come to Cheddars after my niece graduation. We had a party of 18 and there was an 1.5 hour wait. The wait was okay and we understood it was a busy day. The food was good and the waiter Wesley was nice. When we sat down we saw the manager ask Wesley to take over our table. Wesley was already overwhelmed and told the manager this. Instead of the manager stepping in and helping Wesley, Wesley had to add another table (large group of 18 to handle by himself) to his area. Wesley did the best he could and we made sure to leave a generous tip. The manager was rude and his facial expressions were unwelcoming. Good thing I do not live in Beaumont because I would not be returning here anytime soon. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Beaumont, Texas