Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

Ended up getting my 2018 CRV towed here after my battery was smoking on my way back from Santa…read moreBarbara. The team was so helpful is diagnosing the problem, was transparent about everything they did & how much it cost. I was out in 30 min! Would 100% recommend to anyone & everyone. Speedy & phenomenal service

The gentleman I spoke with on the phone is knowledgeable and honest. I appreciate him for also…read morebeing truthful and helpful. I went to the dealership this morning and they tried to charge me an arm and a leg worth of services that I didn't even need yet cause I called this mechanic and he said it's not necessary yet so I appreciate him for educating me on the mileage needed for those services. He definitely put my mind at ease so thanks again! I highly recommend this mechanic.

Don't waste your time, Fabian confirmed date and time, and was a no show. No communication, did not…read morereach out, did not respond, he was a No Show! Not professional at all! Hope u work on ur professionalism!

Eddie is a awesome and Honesty guy! I have been coming here for about 2 years now for my oil…read morechanges and he is always upfront about everything. I appreciate the explanation of any issues he finds as well as images of the issue. I am happy to say that this is the place to come to for any mechanical needs! I am also glad my family is starting to come to him as well . Eddie! I appreciate you man! Thank you for the top notch customer service and amiability ! I truly value your knowledge in the automotive industry.

Found out about this place while looking for oil change discounts on Groupon. Quick, friendly, and…read moreaffordable. He also did an inspection on top of the oil change. Will be returning and would definitely recommend to others if you're looking for a new mechanic.

Good and fast service. I went out from OC to come to this place again. I had an alignment done this…read moretime. I wished I had my diagnostic done here too and for a second opinion.

Top Alignment has always been the go-to for my entire family for whatever we needed for all of our…read morecars. Matthew is very professional and i've never had to worry about prices not being fair. They've done a phenomenal, timely job with all of ours cars. As a woman it can be intimidating trying to get auto work done just because of the lack of knowledge on my end, but they make it incredibly easy and a stress free experience every time. Anything you need from alignments to oil changes and everything in between, Top Alignment is the shop to go to! In addition, the shop dog is also totally adorable :)

They diagnosed the problem with my vintage air alternator and repaired it. The alternator works…read moregreat..

Beware! Made an appointment, showed up on time, charged me $140.00 to change a brake light and…read morecheck to see why I had engine light on. He turned off the engine light, which turned back on 4 hours later, He said I had not made an appointment and is why he was charging me this amount. Went to another mechanic and in less than 5 minutes hooked up my car to his hand-held machine and told me why exactly I was being notified about engine light and what part needed to be ordered and and charged me "zero" to tell me that! I highly recommend to NOT COME TO THIS MECHANIC as he takes advantage of people by overcharging ridiculous amounts of money.

New Era is very thorough and upfront. Casey is a very good communicator. They are very expedient…read more They definitely didn't waste time. They got me right in when they said they would and let me know when it was ready.

New Era is the best auto shop you could ever take your car to. They are knowledgeable, thorough,…read morehonest and do it right the first time. I know I get my moneys worth here, I've brought all my cars here, as well as pre-purchase inspections. I always recommend them to everyone.

I am writing to share my deep appreciation for the exceptional service my son and I recently…read morereceived. Last Monday, my son's car was towed from Newport Beach to Tri Auto in Chino because it was making a troubling noise and was no longer drivable. Danny, the owner, diagnosed the issue immediately just by listening to the engine--even before using his sensor equipment to confirm the problem. As always, he fixed the issue quickly and got the car back on the road. We were incredibly relieved not only to have the car running again but also by the fair pricing. While we expected the repair to cost four figures, it ended up being only a couple of hundred dollars. I have been a regular customer for oil changes and routine maintenance, and every visit confirms that Danny and his crew operate with the highest levels of professionalism and honesty. This review is a sincere thank you to Danny and his polite, dedicated team for their excellent workmanship. I highly recommend Tri Auto to anyone in need of car service, especially for Toyota, Honda, and Lexus vehicles. Once you experience their service, you will be a customer for life. May God bless Danny, his business, and his family. Dan

If zero stars was an options, that's exactly what I would give this business…read more I brought my Mazda in because it's making a loud clicking noise that feels like the axle could fail at any moment. Because this is a serious safety concern, I thought I would have received a proper inspection, because I mean that's what a true mechanic would do. Instead, Danny drove my car in a small circle around the parking lot and called that his "diagnosis." My husband asked if the car could be lifted for an actual inspection. Danny said no he already checked it and there is nothing more he will do, even though the only thing we saw was the quick circle around the parking lot and yes there was a lot more he can do, but clear did not want to. He then told us to go spend around $500 on new tires and an alignment first, saying that's about what he would charge just to diagnose the problem anyway. In other words, he suggested we spend hundreds of dollars before even identifying the issue. The moment I drove off the property, the clicking noise was still clearly there and easy to hear. It's hard to believe a mechanic wouldn't notice something that obvious. After reading other reviews, it seems several people have had similar experiences where they were expected to already know what was wrong with their vehicle, and if the issue wasn't immediately obvious during a quick look, no real inspection was done. I ended up taking my vehicle to another shop where the staff was respectful, professional, and actually performed a proper inspection. They were able to diagnose the issue instead of dismissing the concern. Because this involved a potential safety issue, I expected a much more thorough and professional approach. This was our experience during our visit and it was extremely disappointing. If you value your car or your safety, I strongly agree going elsewhere.

I gave Ramona Tire a second chance after a prior bad experience at another location. I was offered…read morewhat was described as a "deal," but it was simply a slight adjustment from their original quote and not particularly competitive with other pricing I had seen. Since my vehicle was already there, I moved forward anyway. After the service, I barely used the vehicle, as I primarily rent a car for work. Following a period of heavy rain, I entered my car and discovered significant water damage in the trunk area. Clothing, paperwork, and personal items stored in the trunk were completely soaked, and there was a strong mildew odor throughout the vehicle. In the five years I've owned this car, I have never experienced any water intrusion issues. Ramona Tire is the only shop that has ever accessed the trunk area, which they acknowledged. I brought the vehicle back for them to inspect the issue. Over two days, I was told they "couldn't figure out" where the leak was coming from. When I asked whether the taillight assembly had been removed or inspected (as another shop suggested that area could be the source), I was told they were unsure. While Raul, the Assistant Store Manager, was polite and professional, there was a noticeable lack of clear communication and accountability regarding what was actually inspected. The Store Manager did not acknowledge or greet me during my visit. I am now paying out of pocket for additional diagnostics, cleaning, and potential repairs related to water damage that appeared only after their service. After already giving the company a second chance, this experience has been extremely disappointing. Unfortunately, I cannot recommend this location based on my experience.

ONLY GO HERE! Ramona Tire & Service Centers absolutely saved…read moreus on a stressful day. My wife and I were on our way to meet our movers when we hit a nail and started losing tire pressure fast. As if guided by a heavenly light, we found Ramone Tire Shop and they were incredible. There was almost no wait, they checked our tire immediately, and confirmed they could patch it for just $35. Every other place I called had a wait of 30 minutes to 2 hours! The service here was some of the friendliest I've ever experienced. Seriously, this was the best tire shop experience I've ever had. Highly, highly recommend.