Been here years ago on a cold rainy October night, had drinks at the bar...was a nice time...
Thought I'd surprise my wife and take her out for a date Saturday night...so off our little one goes for an over-nite...we get all spiffed up...I put on my finest flips flops...and off we go on our adventure into Boston...
Being someone that goes out to dinner, hmmm, once a week...I am generally quite open to the folks that I encounter, whether it be people at a bar...dining near us...or the bartender/wait-staff...
If you take a peek at my reviews over the years, I believe I have only ever rated the restaurants and experiences that I have enjoyed...until now...
Sat nite, around 7'ish...no reservation...I asked the hostess (young lady) how long might it be for a table for two outside? She quoted 20 minutes and we'll get a text when the table is ready!!! 20 minutes, wowzaaa, this nite is going to be great...so we head into the bar, order a few drinks, oh but wait, there's more....
After about a ten minute wait (no big deal)...my wife thought she had the attention of the bartender, he apparently asked the patron seated at the bar, "what would you like for dinner?" My wife says "do you have sangria?" Now, being college educated with a graduate degree and 19 years ordering drinks at bars and ordering food at restaurants since she was oh I don't know, 8, would give her 32 years experience at restaurants...soooooooo she obviously did not hear him correctly...and thought he made eye contact...
He says to her "I was in the middle of a sentence with this gentlemen"
Are you serious #$)$U@)$ You just spoke to the mother of my child like that @)&#)#U@$@$ You little bartender you @)#U)#$U@*)U$)$UY)*$UY)*@
Now, being someone who has lost faith in most of this world, I wanted to say "hey buddy, I really don't know what your problem is, you need an attitude adjustment, my better half thought she had your attention"
But I let it go...I let it go, serenity now, serenity now I said to myself lol..
Anyhow I thought it was extremely rude!!!!!!!!!!!
When he did end up taking our drink order, she asked, regarding sangria, he stated "I can make it"
She decided to forego that since we're now at about 15 minutes...and simply ordered a glass of wine...as did I...
Now, the nice thing that he did was, he walked around the bar and brought us each glass individually over to us, so we would not have to reach across the bar (as we were standing) so 5 stars there...was a nice gesture...
Now on to about the 45 minute marker approaching 8 pm...I asked the hostess, if she had an idea, time frame for a table (remember originally quoted 20) She nicely stated, still have 3 ahead of you...
Wow wow wow, what? Stop the presses!!!!!!!! That makes a 20 minute time frame, into over an hour with no notice, nobody alerted us! More importantly nobody alerted my stomach of this info & he was angry!
But it's a nice place, and it's on the water, and my goal was to have a nice dinner on the waterfront...
We order a second drink, glass of wine for Mrs. O'Brien, I'll have an IPA - Harpoon of course...shaken not stirred lol
We pay, what did bartender # 2 forget ? The beer!!! Hahaaaaa, true story!!! We had to ask for the beer, he chuckled , we laughed, was quite funny actually! No problem and bartender # 2 was nice!
I think they might need bartender # 3 to replace # 1 since # 1 wasn't # 1 at all in our book...or at least on this review...perhaps I'll write a book and I'll mention this service or shall I say non-service...
We left, so did the glass too...
Headed to Joe's - quote us an hour - sure - I'm ok with that at this point - we have an app and a drink...it's 9 pm...soooooooo hungry we left...
Who is texting Mrs. O'Brien, is it Chart House? Surely !!! Table ready lol...horrible...
Grabbed a cab to the north end...seated at a table within 2 minutes of our arrival, good nite...
PS Dear bar tender # 1 - you might want to google # customer service
PSS Dear Chart House: 20 minute quote shouldn't turn into 75 +/- minutes
PSSS Would I go back? Sure, looks like a nice place, good wine selection, nice location... read more