Checked this place out for the first time and the food was really really good. Probably the best Thai food I've had in medford. The restaurant was clean and the quality of the food was fresh and great. You gotta try the pineapple fried rice and Tom yum soup! 10/10! I would recommend this to anyone wanting Thai food! read more

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Excellent Thai cuisine. The ingredients were fresh, the presentation was spot-on & the favors were outstanding. And the service was exceptional. But don't take my word for it...experience it yourself! read more

Would love to leave a review of the food but this place is an absolute joke. We got there at 5PM thinking we would be fine. There are only about 7 tables to sit at and they were all full. Not that big of a deal. Was happy for them and how well they are doing. A lady approached us and asked if we wanted to order for to go or eat there. We asked how long for each and she said 20-30 minutes to get a table or 1 hour to get to go food. She then recommended we just wait to eat there. She directed us to a clip board to write our name and phone number down and specifically told us we could walk around the shopping center and they would call us. Fast forward 45 minutes later. We walked back in to check what was going on and everyone sitting in the restaurant was new. The lady came up back up to us and we asked what happened. She went and grabbed the clip board and there were about 7 names after ours all crossed out and our name still at the top of the list. She literally just skipped us for almost an hour and then just said she was sorry and didn't know how that happened. She then said to my wife "I didn't see you anymore so I figured you changed your mind." She freaking told us to walk around and they would call us. Again, what an absolute joke. Hopefully they can get their crap together in the future. read more

Best Thai food I've had since moving to Medford area, and I've tried several. Very authentic, so medium spicy is pretty spicy. Crab fried rice is delicious! Large pieces of real crab. Take out portions are large. We'll be eating Thai food the rest of the week. Yum! read more

Excellent food and reasonably priced ! Service is always friendly and fast even though quite busy!

The wait staff was helpful with suggestions and explaining menu choices. Food was excellent. Overall I had a pleasant experience and will surely return. read more

My friend brought me here for lunch and I'm in love :))) The food is delicious! the atmosphere is really inviting and simple and the service has been great. It does get very busy a lunch time so be aware of that if you're hoping to stop in for a quick bite. read more

Charm Thai Kitchen - Shrimp Pad Thai - Thai Near Me - Phoenix, Oregon

Charm is by far the best Thai Food restaurant in the Rogue Valley. They're kind and they are authentic and delicious. I wish they had another location in Ashland so I could go everyday on my lunch break!!! I've heard a few people mention no ambiance, but I think their ambiance is great, as well as their service. I highly recommend them to everyone! read more

I love this place! The food is amazing and the portions are large. I have always received 5 star service as well. l I highly recommend!

We recently heard about Charm and decided to give it a try. We arrived to a full dining room and thought we may be in for a treat, and we were indeed. Ordered the pad Thai w/ pork, Penang curry w/ pork, and the pad see ew w/ chicken. Everything was absolutely delicious and full of flavor. The pad see ew was our favorite, but the other 2 dishes were just as tasty. I would 100% absolutely recommend Charm to anyone looking for awesome Thai food! We will most definitely be back to our new favorite Thai restaurant in the valley! Can't say enough good things about how flavorful this food was, a must try for sure!!! The Thai iced teas were no slouch either, everything was just soooo goooood!!! read more

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I've been here so much now I think I'm a qualified reviewer. First off, this is the best Thai food in Southern Oregon and wonderful service to match. My go-to dish at every Thai restaurant is the pad kee mao with chicken. I've had more bad versions than good, so it was a delight that this is by far the best. It forgoes the wide egg noodles in favor of a more slender vermicelli style (I'm using Italian names for the noodles because I don't know what they're called in Thai). All the better for those complex flavors to blend. The chicken pad thai also layers on the flavor and uses a delicate angel hair rice noodle with fresh bean sprouts and chopped peanuts for crunch. The sauce is full of flavor without being acidic like some other local versions. The pad see ew with beef and egg noodles takes on the smoky heat of the wok, which gives the dish an extra layer of flavor. Surprisingly, one of my favorite menu items is the lettuce cup, which comes with a plum sauce to spread on the lettuce and finely chopped meat and veggies. I don't know if that dish is Thai or Chinese, but it doesn't matter, it's delicious. The fried spring rolls are filled with fresh, crunchy vegetables. The only dish that didn't land for me was the panang curry, which I found to be bland and overly thick. Other than that it's hard to find a kitchen that puts out so many consistent winners. This is a restaurant that cares about its food. It's not cheap -- two entries, a side order of spring rolls and soda/iced tea can set you back about $57 with tip. But the portions are so large that a single entree is enough for two more leftover meals. read more

Best Thai in the area! My husband and I come here a couple times a month because it is always consistent and delicious. They get busy super fast with it being such a small spot, so calling before the dinner rush is key for take out. Staff is always friendly. read more

This is the best Thai place in Medford! It's always perfect and the employees are super kind. read more

Great little restaurant. Love the Panang curry. Lovely staff. Easy access from I-5, near Phoenix.

It was fine, but nothing special. I tried the pad Thai, potstickers, fried wontons, and the donuts. They only thing that I would get again were the potstickers. Maybe I'll try it again, but likely not. read more

Best Thai in Southern Oregon! Get the pork jerky and papaya salad. It gets quite busy during normal hours.

5 different dishes and all of them really good. All the food came steaming to the table. Service was excellent.

Its very sad to see a restaurant not have any vegan options. Should expand their customer base and provide some vegan fish and oyster sauces to make some dishes vegan. read more

Food is excellent service was good. There is no ambience. It would be nice if they took reservations read more

Charm has been open for only a few weeks now, and we've already been there four times. It's a family business with excellent food, friendly service, and less than a mile from our house--- we plan to be regulars here. The dining room is very clean, bright and modern: there's outdoor seating also. The menu should be familiar if you like Thai food, and they don't skimp on flavor--- dish descriptions don't mention heat levels, so if you're averse to spicy food you may want to double-check before ordering. Service is very friendly and attentive. Food arrives promptly and is always hot and perfectly cooked. We're so happy to have Charm Kitchen in Phoenix! Hope they have great success. read more

Best Thai food in the Rogue Valley without a doubt. Great staff and service. One of my favorite restaurants.

The food we had was good and the portions generous but the wait time was awful - more than an hour. Might be better to order for take out or delivery. read more

I will def be back. I look forward to trying other things when I return. Really nice establishment and service. read more

Charm Thai Kitchen - Wonton Soup - Thai Near Me - Phoenix, Oregon

Absolutely delicious! Unique food combinations. The apps, soup, and entrees are great. Made to order so don't be in a hurry. They do take out. Padseew is my favorite. read more

Ambiance is not why we eat here but the food most definitely is. After several of our friends raved, we finally made it, twice so far, and we'll be coming back for sure. We particularly liked the Panang Curry, Pad See Ew, and the Chicken and Pineapple Fried Rice. A few suggestions: come early, because they can get super busy and order Mild unless you like it really hot. Perhaps our only critique was the skimpy wine pours. Order the Hefeweizen beer instead! read more

love this spot!! best thai food in the valley and they actually make it spicy if you ask. everything was super flavorful and so delish! BONUS STARS for the sweet tupperware tableside water jugs that don't let the ice out! read more

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Charm is solid Thai food and some of the best in the Rogue Valley. I called in an order on a packed Friday night, and the kitchen made it on time. The appetizers were great. The apps were fried perfectly. I wish the calamari had actual calamari pieces and not sticks, but I get it. The entree portions are enough for two meals. The only bad thing was that I had eggshells in my pad Thai. Not a lot, and it happens. I would go again read more

Delicious food, awesome customer service! Pad see ew is legit - essential dish to add to any order! Pad prik chicken was perfectly seasoned and just the right amount of spice. Everything else we ordered was really good - green curry, papaya salad, pad Thai, etc, give this place a try! read more

My husband and I come regularly to Ashland for the Shakespeare festival. Unfortunately, the food choices in Ashland are either filet mignon for 50 bucks, or mediocre takeout. We weren't in the mood for either, so we tried this little Thai place in Phoenix, a few minutes away from Ashland. It's in a cute little corner of a nondescript strip mall. Interior was bright and clean. We have eaten Thai food in all the major cities in the US and in many cities around the world. This place stacks up. Charming staff, excellent menu, and the food really delivered. We had the potstickers, Pad kee Mao, and the Prik Pao. All three were delicious, all three had completely unique flavors, and our only criticism is that this restaurant is not around the corner from our house. And the whole thing with a generous tip cost $49. We also came away with take away boxes so will get another meal out of it. Highly recommend! We will be back! read more

Wonderful pad Thai! Service is friendly and courteous! Great place to eat when you're craving Asian spices

First time in and walked in to grab a To Go order and told 45 minutes so we waited around. Kept checking and saw one of 4 dishes I ordered were up by my ticket and name on the shelf. Told 10 more minutes several times. Finally after 1 1/2 hours it seemed all my dishes were up but NOPE...the last one still needed 20 minutes! So 2 hrs for Take out...no thanks! Food was good but crab fried rice definitely could have used more crab and for 85.00 would have liked my food HOT. read more

Food great as is service. Very clean and welcoming restaurant with great courtyard seating.

Absolutely best Thai you'll have here in southern Oregon!! So happy to have found them!! Our regular spot!

My daughter and son-in-law took me to this restaurant on my birthday. First time for me, and as a Thai cuisine enthusiast, I was grateful for their choice. The ambience, the impeccable service, and the food were absolutely amazing!Fresh ingredients, so flavorful that you feel them literally explode in your mouth and you savor each bite. We had potstickers for appetizer, and ordered three different pad Thai dishes for main course. It was a Thursday and the restaurant was very busy with both customers and takeout orders. I give them 5 much deserved stars. Keep up the good work, I will come back many times. Silva read more

amazing food quality and very kind staff. every time you go it is busy but it's worth it and consistently delicious. favorite items are the beef kra prao and the chicken satay. the only dish i don't recommend is the noodle dish with raw lettuce. but if that's your jam go for it! read more

Only meat oriented dishes. Vegetables are an afterthought which is a real waste. Really appreciate the Thai restaurants that feature fresh vegetables. read more

We've been waiting a while to try Charm because of it being so busy and it was worth the wait. The staff were super welcoming and warm. The vibe is perfect, tucked away in a hidden little spot. We decided to go all out and order 5 dishes to get a good taste of everything and honestly, it was a 5 out of 5 success. The depth of the food was definitely there and left us wanting to come back. One of the best restaurants in southern oregon. Go now. read more

Delicious food! Incredible flavor. This is such a sweet family run business. The owners are hard workers and the food is some of the best Thai food I have ever had... And I have been to Thailand! read more

This place is rad. Great food, friendly staff. Fast, great flavors. I'm torn about writing a good review. On the one hand I want them to do well. On the other hand I like being able to show up and get a table. read more

Best Thai food around, bit with one issue. Service is terrible, no organization with orders. Takes about 1.5 hrs to get food yet you see 15 to go orders leave. read more