Looked like a nice restaurant with friendly service. However, a Bartender name Sydney intervened and provided the worst service I've experienced in a restaurant in the past 8 years. In all of my years as a mystery diner, she did everything wrong from the way she talked to me and got annoyed when I asked the details of the appetizer- I'm not sure why I ask about the dessert menu as she was just as rude. I took a picture of my empty ice water glass and started a timer to see how long it would sit empty before she came over to me. 9 minutes before she even looked over my way. Needless to say, there was only 3 other people that she was attending to. If she would have stayed off her cell phone, maybe she would have seen that I had an empty glass of water as I tried to eat my shrimp appetizer. I was ready to pay my check and leave without the food when Brad Michael/Executive GM came over. I introduced myself to him earlier and complimented him on the kitchen, environment and the service up to that point. I had to literally beg Sydney for a recommendation from the dessert menu. I will never go back to a Charlestons restaurant because of the service that i received. I honestly thought I found a new place to recommend to my friends, family and employees. But, because of the way Sydney treated me, I will go to the other restaurants in Norman, OK. read more

We've been coming to this Restaurant for years! Despite its size, it's very intimate. The food is wonderful, in fact, everything on their menu is delicious. The wait staff is professional, courteous, and very friendly. The practice very good COVID restrictions and we have never been disappointed with a meal there. Interestingly, the wait staff all wear black so they're only shadows that pass by which only adds to the intimacy. Empty glasses, discarded straw wrappers are removed and you only notice (if you do) that a slight shadow passed by, ordinarily, drink refills happen just as ghostly. It's our go-to quiet night out restaurant and we unconditionally recommend it. The French Dip is awesome. The Pork chops are lovely and the honey glazed carrots are to die for. On our last visit, you can tell that they have less staffing, as the service was slower; but make no mistake, the food and atmosphere are still wonderful. The manager on Wednesday night (5/5/2021) was backing his waitstaff magnificently, and we watched as he was the hardest person working in the restaurant, the entire experience was tremendous. Thank you for a wonderful meal and a relaxing intimate time together. read more

We were staying at a B&B and thought that this would be a good place to have supper. We weren't disappointed. The food was excellent. I had the chicken tenders and the mushrooms. Mushrooms were amazing. The staff was excellent. read more

This is the best service and food I have had together in a long time!!! This place is pricey but well worth the money!

Definitely worth the visit!!! Came on a Saturday for lunch while shopping. Knowing it would be busy expecting a wait, but didn't. Seated immediately! Prompt , friendly service. Decided to have a full meal to last the day and ordered the Chicken Marsala, others both ordered the Chicken Enchilada Platter. Was surprised to be served quickly! The servings were very generous!!!! The Marsala is hands down the best I have ever had at a restaurant!!!! Took over half home and having today for lunch. Surprise, it's just as good today!!! Wow, will definitely be back!! read more

One of my favorites. Menu has lots of options. Something for everyone. Friday clam chowder is delicious. Great steaks too!

Probably the best service and food I've had at a Charleston's in many years. Everything was perfectly cooked and tasted great service was impeccable. read more

What a delight! My brother has been going here for a couple of years whenever he's in the area and raves about the food (especially the glazed carrots and sugar snap peas). So today, on our way from KS to TX we decided to stop. We were seated right away (even though the OU football game had ended and it looked crowded) by a very sweet hostess. Our server came to our table immediately, took our drink order and asked if we'd like to try the Cargo Shrimp appetizer (not on the menu; shrimp baked in a dish of butter, garlic and Havarti cheese, served with toasted French bread...mmm...). I ordered Chicken Piccata with Angel Hair pasta (asparagus, artichokes, diced tomatoes and capers in a light sauce) and, of course, glazed carrots. Oh my! The chicken was tender; the artichokes melted in my mouth and the carrots were sooooo yummy (just enough honey, butter and black pepper). Every bite on my plate was consumed and thoroughly enjoyed. My husband enjoyed his Champagne Chicken salad, full of mixed greens, chicken, dates, strawberries, feta cheese, pineapple and a Champagne vinaigrette. A croissant was also included; warm, buttery with a hint of sweetness. His plate was clean, too! Sadly, no room for dessert. (I would have chosen the Key Lime pie.) But, as much as we enjoyed the food, what really made Charleston's shine was the service! The wait staff were polite, helpful and extremely attentive. It was like being a guest in their home. Luckily there are other Charleston locations in OK, in case we take another way home. Even though this was our first visit I'm giving this Charleston's location a well-deserved 5 stars. read more

Nice variety on the menu, and quite apparent that the ingredients were freshly prepared. Servers were all polite and courteous and the price was well reflected in the quality. Worth the stop, IMO. read more

Such a great dinner! Everything we had was amazing and the staff was so on top of it even though the restaurant was packed. Thanks for an awesome experience! read more

We love the dynamite shrimp appetizer. Would give them a 5 if they served their bread pudding on a daily basis.

Open on Christmas Eve! Somebody local recommended this to us when we were in town on Christmas Eve! Yes, they were open that evening. Packed with a waiting list but well worth the wait! We had the chicken fried steak which was the best chicken fried steak I can ever recall having! It was huge! The baked potato soup was fantastic! We also got the hand cut filet, medium rare and to split it between my wife and I. It was a little overdone, IMHO, and I think it was because they cut it in half and then cooked it. House salad was fantastic! So, when we go back, I will not ask them to split it between us, just bring an extra plate and will split it ourselves and update maybe to 5 stars at that time. read more

Nice dinner place but pricey. Once chef changes flavor changes. The chicken piccata seemed very different but still good.

Love the pork chop dinner with sweet carrots and mashed potatoes!! Salad with crescent roll is a must! Relaxing atmosphere where you can dress up or down. read more

Exactly what I needed. Perfectly cooked wood-fired 7 oz filet and baked potato. The New England clam chowder and Caesar salad were best way to start at this traditional steak house here in Norman. The efficient service with a sprinkling of personality and genuine care makes this place a safe and fantastic value. read more

Not sure what has happened to this place, but it has gone down hill bad! VERY POOR service and food that tasted like microwaved enchiladas, except. they were still cold. Had to stop another server to get drink refills. With all the places in Norman to eat, We don't need to have poor service and cold food! read more

You can always be confident you are going to have an outstanding meal and experience at Charleston's. I have dined there many times over many years, often with very important high profile super affluent guests. Never been disappointed. Great parking, service, ambiance and food. read more

Not a sports bar! We had chicken tenders, barbecue burger, and salmon Caesar salad. It was okay, but not memorable. Fairly pricey and not very kid friendly. read more

One of the first things that will hit you when you walk in is the rich, smokey smell of the restaurant. I great way to get your stomach excited and your salivary glands put on notice. Once you are seated, you will notice the relaxing atmosphere with its dark wood interior and subtle lighting that focuses on the table and the food, while giving the diners a sense of privacy. We dined here on a Thursday evening with some friends. We were seated quickly at a spacious table where we did not feel crowded. Our Server was Callie who did a fantastic job of taking care of us throughout the evening. For our appetizer, we chose the Queso with chips and salsa. Queso had great flavor and the large chips were fresh and crisp. My wife ordered the Perfect Margarita, which I also tasted. It is one of the better Margaritas you will find in Norman with a great balance of flavor. My wife also ordered the Top Sirloin with baked potato and Caesar salad with house-made croutons. The steak was tender with great flavor and cooked as requested. We also added a skewer of Grilled Shrimp that was so tasty that I could probably make a meal of it. Our friend ordered the Chicken Fried Steak and Fried Okra and said it was very good. I ordered the Enchilada Plate which had delicious smokey grilled chicken with enchilada sauce. Outstanding flavor with a sauce that didn't overwhelm the dish. The tortillas were a little tough on the bottom, but did not negatively affect the experience. For dessert, we ordered and shared the Key Lime Pie and the German Chocolate Cake. The pie was superb with great flavor and what seemed to be a pecan-laden graham cracker type of crust. I am not a fan of coconut, so I did not try the German Chocolate cake, but it was almost gone at the end of the meal, so I knew it must have been good. Highly recommend the dining experience here and am looking forward to going back soon and trying the Baked Potato Soup I have heard so much about. read more

Very comfortable setting, upscale feel. First thing you notice though is exceptional staff and they don't stop throughout the meal. Jose et al. Waitstaff are sharply appointed, professional and attentive. I travel nationwide weekly and this staff is far above the normal dining experience, on par with far more expensive establishments. Kudos to management for hiring good people, training them well and maintaining high standards. Really can't say enough. Salad was again above average with extra care to presentation and ingredients, puff role, great blue cheese dressing. Blacked tilapia with brussel sprouts was delicious. Good serving, not too much or too little, $19. read more

Charleston's - American Near Me - Norman, Oklahoma

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Hot and stuffy in the bar. AC is not working properly. If you have a medical condition that makes you susceptible to heat, stay away.

This was at the end oF a long day driving. The waiter was excellent. The young man who came and described some drinks was excellent. The chicken Parmesan was excellent. My wife's different chicken was excellent. Just an outstanding experience. read more

I've never had a subpar meal here. The menu offers a broad range of menu choices. The wait staff is courteous and attentive.

Charleston's is my "go to" restaurant when meeting friends for dinner - it's conveniently located on Ed Noble Parkway kinda across from Sooner Mall. The food here is some of the best in any restaurant in Norman and the service is always phenomenal. There is nothing on their menu that is not good, especially Walt's Champagne Salad! I have brought my entire work crew here to celebrate Christmas for many, many years and highly recommend Charleston's! read more

Strong point is "value", but the trade off is that menu wasn't particularly interesting and there's a bit of a conveyor belt vibe lurking within the generally efficient service. Solid middle of the road experience. For some reason, I found the employees' all black dress code and the young females in faux pearl necklaces a mildly humorous symptom of trying too hard to be something they're not. read more

Delicious food, well worth the price. Definitely a place to go to splurge on food, or for a date night. I had the prime rib and carrots and they were phenomenal. I would give this place more stars if possible. read more

This is a critical review but for the standards that Charleston's tries to represent I think it's fair. I have to say my trip to Charleston's was a mixed bag, after avoiding it for several years after a mediocre and over priced dinner, my friend and I decided to go Sunday for a brunch meal. We were seated a great booth and the service was excellent. I think 6 separate people were involved in our service but all of them were great. No my real issue was the food, we started out with Shrimp cargot, a take on Escargot, cooked in garlic butter and topped with melted cheese. It was a good dish though i think I would have preferred real escargot for the price. A $10 appetizer with 6 bites seemed a tad over priced but i figured at least it tasted good. The bread for the toast points could have been something other than toasted white bread but it sufficed. I order the grilled trout with vegetables, and my friend ordered the 10oz prime rib with mashed potatoes. When we got our food the presentation was great, large portions and bright colors. However my friends 20$ order of prime rib was exceedingly tough, so tough in fact I suggested returning it. I cannot overstate how odd or how weird it is that a place like Charleston's cannot cook a piece of meat properly. However as I started eating my fish I noticed something that turns me off immediately. Uncle Ben's prefabricated rice....minute rice, what ever you want to call it. Bland tasteless rice that detracted from the dish. What kind of high end restaurant uses minute rice?? If you want nice service this place is fine but if you want quality food look elsewhere. read more

Love the queso and chips or artichoke dip, blackened pork chops, burgundy mushrooms, carrots, garlic mash potatoes, side salad with ranch...like a dream! The chicken fried steak, salmon, grilled chicken, steak all were enjoyed by my friends! read more

I can't say I've ever had a bad experience at Charleston's. The service is always fantastic. The restaurant, including the bathrooms, are always clean. If there's a wait, there is a great bar to keep you happy. I've gone in pretty large groups (8-10) and tiny groups. I've been there for lunch and dinner and have had their: steak (always just how I ordered it), chicken tenders (the best I've ever had anywhere), chicken sandwich (any of them, their tasty), champagne chicken salad that comes with a croissant that melts in your mouth, and I've even had their pizza. Yes, they have pizza, and their good at that too. If you'd like to know what wine to pair with your food, they are more than happy to make a recommendation for you. read more

Our favorite place in Norman, Oklahoma. You may have to wait, but it's well worth it. Highly recommended!

The staff and food was wonderful as always!!! I had the roasted chicken and I would highly recommend it! The only reason why I gave this place a 4 star is bc it was so dark! I know my grandmother would have wanted better lighting! read more

Surprisingly Excellent! We were in town for a college visit and this place was walking distance from our hotel, so I wasn't expecting greatness, but it was indeed great. The food was so fresh and delicious that my daughter and I practically licked our plates clean. We will definitely be back! read more

What a solid lunch atmosphere. The food is great banter. Really wish my friend Brody H was here to taste this food. He would definitely stand up and yell "who made this" and personally compliment the chef. The queso is also one hell of a job. On my way! read more

I was in Norman last evening at a great car dealership and decided to dine at this Charleston's location. I have always enjoyed the north side Charleston's locations because the service is exceptional from the hostess to the servers, and the food is consistently high quality. This location did not disappoint us. Our server was so attentive and genuine. More restaurants should learn what Charleston's is doing so well. read more

I have to give 5 stars for the salmon. I don't know, but this is my favorite salmon. Maybe it's the spicy, maybe it's the cucumber salad to compliment.... regardless, it's wonderful. They can accommodate a large group easily, they are fast, friendly, and the food is all quite good (not just the salmon). All my kids really like this place, and so do I. Casual, dimly lit, and well spaced so you don't have to pay attention to the next table! I agree with the one review about the over-use of such words as "perfect" and "great", but what ever, it's not a really big deal and makes me laugh a little at the poor wait-staffs expense in the worst circumstance. Good price, big portion, worth a shot. read more

Watch your bill. The service was OK, but got the bill and was overcharged. When I asked the manager I had to wait around about 15 extra minutes before she resolved it. Burgers were overpriced and average. read more

Pretty tasty Prime Rib, potato and salad. Excellent service from Sabrina. It's still a chain but we'll run. Our tea was kept full, staff attentive. Bullseye, great New Years meal. read more

Last night we had my 19 yr old grandsons birthday dinner at the Norman location. It was delicious. We started with the queso. Who knew it was the best we'd ever had?! Our entrees were all different and each was perfectly prepared. The waitstaff was outstanding. Our waiter was cute and efficient. He was supported though by staff who dropped off rolls, bar drinks, and refills as soon as they were available. I love the acoustics in Charleston's, you can always talk at your table and relax. Bellinis and special margaritas were delicious as well! Great dinner! read more

Went for dinner last night. Our waiter was super nice and informative. All of his recommendations were on point. For appetizer, we had the shrimp embargo; delicious!!! I had the grilled porkchops; they were amazing! My boyfriend ordered the chicken piccata; it was ok, a little on the salty side. At the end of the night, our waiter gave us some info on some great bars to go to since we were from out of town. He was very entertaining. I forgot his name but he was Asian. We will be coming back here when we're in town again. read more

Charleston's has been around for ages, and while I haven't been there in awhile, I used to go practically every week with my family. I remember their baked potato soup being great, and just about everything else we used to order never failed to satisfy. They also do a full ar (as far as I know) which is cool if you're in to that kind of thing. The really neat thing about Charleston's, in my opinion, is the LOW lighting. I really like that it's cosy and makes you feel like you're in a cave, albeit a really nice cave with some lighting, but still! To me, that's just really cool and intimate. Would be a great romantic date restaurant. But, also great for a casual meal with the fam, like I said. Definitely check this one out! Especially since it's local and everything else around it seems to be CHAIN central. Not that that's always bad... Just saying. read more