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    Char Grill Nine

    3.0 (37 reviews)
    Closed • 10:00 am - 9:00 pm

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    Renzo M.

    I really like when new restaurants open near my house so when I found out that Char Grill had just opened here in Wake Forest I had to go. I believe this is a chain and I haven't eaten in any of the other locations so I didn't really know what to expect. I have to say that this is probably one of the worst burger joints I've ever tried. I decided to ordered the recommend 1/2 pound with fries. I asked to put everything on it .... very disappointing ! For starters the slaw was kinda sour and the chili had a strange taste. So I decided to try the burger pattie by itself, it was pretty tasteless. On top of that the fries seemed as if they were fried on some super old oil giving them a weird taste. Price was not even that cheap, the combo was about 10 bucks. I also ordered a cheeseburger for my daughter and she didn't like it either. Wait time was average. I am not coming back. Try the Chinese place or the Jamaican restaurant in the same shopping center instead.

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    1 year ago

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    1 year ago

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    3 months ago

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    1 year ago

    As always amazing burgers. The service was as expected and like all their restaurants clean and neat.

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    2 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    3 years ago

    Not sure how it's possible to not give 5 stars. Delicious! We go there weekly and haven't had a bad meal.

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    7 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    They have very poor customer service. Will not talk unless you ask them for anything. Seems like they have an attitude and is just lazy.

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    The same great char grilled taste as the other locations but with the addition of a fast drive through.

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    7 years ago

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    Ask the Community - Char Grill Nine

    Review Highlights - Char Grill Nine

    “I drove threw the drive thru and ordered a bottled water for my overheated dog after our walk by the nearby park.”

    Mentioned in 6 reviews

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    Dave's Hot Chicken

    Dave's Hot Chicken

    2.9(55 reviews)
    2.7 mi

    Good. Very good! Delicious even! And I love the food. Food is so yummy and it tastes nice.read more

    I placed an order through the Dave's Hot Chicken app at the Wake Forest, North Carolina location on…read moreHighway 98. I ordered the Trio, which included mozzarella, boneless chicken bites, and sliders. When I opened my order, I was honestly blown away to discover that the sliders had been prepared and packaged without the chicken--the primary protein and main component of the item was completely missing. This goes beyond a simple mistake with a condiment, topping, or side item. How does an order make it through the kitchen, assembly process, packaging, and final handoff without anyone noticing that the actual chicken was missing from the chicken sliders? From a customer-service and basic QA/QC standpoint, this represents a significant breakdown in the order fulfillment process. Customers ordering through the app are trusting the restaurant staff to prepare and verify their meals before they leave the kitchen, particularly because an app customer may not discover an issue until they have already returned home. There should be some level of final quality-control check to ensure that the primary components of an order are actually present. I have already contacted Dave's Hot Chicken corporate and provided both my email address and phone number requesting a callback. I believe the level of service failure associated with this experience warrants more than simply reporting a missing item through the app. Someone within management needs to understand what occurred and determine how an order containing sliders with no chicken whatsoever was allowed to leave the restaurant. I understand that mistakes happen in food service, and I am generally reasonable about an occasional incorrect or missing item. However, completely forgetting the primary ingredient in multiple chicken sliders indicates a much more fundamental breakdown in attention to detail, quality control, and customer service. I hope Dave's Hot Chicken takes this feedback seriously, addresses the issue with the Wake Forest location, and follows up with me regarding how this situation will be resolved.

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    Dave's Hot Chicken
    Dave's Hot Chicken
    Dave's Hot Chicken

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    Culver's

    Culver's

    3.5(161 reviews)
    3.6 mi
    •$$

    Synopsis - Another amazing meal and concrete mixer from Culver's! They always get it right!…read more The Missus and I have been stopping by the Culver's off Rogers Road for a few years now and are never disappointed. The service is always top notch, the food delicious, and the prices are comparable to elsewhere. I tried a limited time burger on a pretzel bun with some pretzel bites and a mixer. Everything was beyond delicious. We love making Culver's our once a week order out meal. After this past trip, Culver's makes it back to the top choice list. Cannot say enough about this spot. Make it your splurge meal as well! 5 Delicious Stars out of 5!

    The food itself isn't the issue -- it's the customer service that left a bad taste. I ordered the…read moreButtery Parmesan Chicken sandwich with no tomato. What arrived at my table was a burger, completely wrong order, tomato included. When I brought it to the counter to have it corrected, instead of a simple apology and a swap, I was met with interrogation. A staff member began asking me to essentially prove that my order was wrong, requesting a specific part of the packaging before she'd agree to fix it. She then walked back to our table with me to inspect the receipt and my family's food for herself. I've never in my life had to prove that a restaurant made an error on my order in order to get it corrected. I was polite and even smiled when I took the receipt and the wrong order back to the counter and asked for a correction. The person who responded instantly made me a suspect. I guess, I forgot what part of the South I was in. The correct sandwich did eventually arrive, but by that point the experience had already soured the meal entirely. I won't be returning to this location.

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    Culver's
    Culver's
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    Chick-fil-A

    Chick-fil-A

    3.6(92 reviews)
    2.9 mi
    •$

    They have really taken a turn lately. I don't eat at Chick-fil-A very often anymore, but when I do,…read moreI usually order the Cool Wrap, which is supposed to come with dressing. Twice now, I've specifically asked for the Avocado Lime Ranch dressing, and twice it has been left out. What's frustrating is that the wrap is marketed and served with dressing, so I'm not sure why I have to ask for it in the first place. But even after asking, it still wasn't included. It may seem like a small thing, but without the dressing, you're left with a dry wrap and when you don't realize it's missing until you've already left, there's not much you can do about it. For the prices being charged now, getting the basic components of the order right shouldn't be an issue. Unfortunately, the consistency and attention to detail just aren't what they used to be.

    Very frustrating experience during lunch time…read more We were trying to order a combo meal with fries, adding on a soup. Apparently, the soup option wasn't working on the employees tablets. The young man trying to figure out why there was no soup was very confused and he explained he had no radio to ask. He got a fellow coworker to radio in to the inside staff who never responded. Finally, get our order, no soup, they forgot our fries and straw. So, paid for food we didn't receive, no straw for our drink and that was after waiting around 7 minutes in the drive thru line. Really disappointed in the experience.

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    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    Char Grill Nine - burgers - Updated October 2026

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