During the car inspection, Doug (mechanic) was able to draw up a quote and patch my bumper up so it…read morewouldn't keep dragging on the ground. I was not going through my insurance so I just knew the price would skyrocket but the price was actually decent! Tammi (receptionist) was professional and clear as she spoke about the next steps, etc and my car was fixed within 24 hours. If you have a collision, this is the place to go!

Today I picked up my Jeep Rubicon from Brads Collision. I couldn't be more satisfied with the…read moreresults. The paint matched perfectly and my vehicle was in perfect, detailed condition. Timing was exactly as they stated. The communication I received throughout the process was top notch. Darrell was instrumental in taking care of me. I would highly recommend them for any work needed.

If you don't go to Michael's Collision for your auto body work then you are missing OUT!!…read more Professional, excellent work and customer service! Thank you

Great service, communication, and excellent paint job. It was finished early with transport to…read morerental car and easy drop off:

Front desk girl knows her stuff! have done business with them multiple times and will definitely…read morecontinue

Action Auto is the BEST! still providing great service & friendly staff. Recently had a battery…read morereplacement and Johnny went ABOVE & BEYOND in helping me get it replaced & gave me some options. Will be back for my regular oil change service soon.

These people are scammers. I took my bmw here after a fender bender. Seems like a simple bumper…read morerepair right? Wrong. They give me my quote and I drop my car off they anticipate it taking about 2 weeks to finish cool. I call them asking for updates after it had been almost a month and they tell me that the OEM headlights that they ordered came in broken and were on back order until December. So they recommend after market headlights as this was in September when they told me. I don't get headlights on my car that came in for a broken bumper for 3 months! Then I get my car back and everything seems fine until i notice there's a water leak in my headlights and then one of my bulbs goes out. I go to change my bulbs and messed with the conversion kit and got the wrong bulbs so i go back to carstar for them to tell me which ones i need to get. They tell me and I order them mind you they are of no help at all getting this fixed they told me they would reach out if it gets approved to fix by insurance and they never reached out I had to call them 2 weeks later after not having headlights for a months and zero help from these people. So i ordered the kit and put it in the car myself very simple unlike what Mike was saying about how complicated it is. Fast forward to about a week ago one of my headlights goes out again and at this point Im convinced it's because they didn't put the headlights assembly in correctly. As the bulbs haven't even been in a month and my headlights fog up anytime the car gets washed or is in rain. I decided to look at my invoice from them and do some research turns out these people never ordered the OEM bmw headlights and still charged it to the invoice along with lying to me for months about what is going on with my car saying that the headlights came in broken and were on back order since my car is 'rare' when they never even ordered it in the first place. These headlights cost $900 per headlight. I called the bmw shop they said they it from on the invoice and they hadn't sold the part since 2022! At the very bottom of the invoice they charged me $165 for aftermarket headlights and conversion kit in the miscellaneous repairs. These people are scammers and idiots that don't know how to work on cars take your business elsewhere unless you want them to use you to commit fraud along with holding your vehicle for 3 months! Horrible service from these people and also since my car sat in their shop for 3 months on a lie my starter went out and that was a nice extra $500 for something that wouldn't have happened at a body shop that's going to charge an arm and a leg for a simple repair you can do in your garage had they actually done their job.

I stopped in without an appointment and met with estimator Brad B., who took the time to look at my…read morecar right away. Brad provided one of the best customer service experiences I've had at any shop. He was professional, knowledgeable, and immediately understood exactly what was needed. He gave an accurate estimate for both repair time and cost--and it ended up being spot on. His estimate was about half the price of another shop nearby that had added a lot of unnecessary extras. The repairs were completed on time, and the quality of the work was perfect. Highly recommend! ********** 10 Stars!!

Took my 2020 dodge ram 1500, which is under warranty. Told me all new arm bushings etc would be…read more$3500. OK cool under warranty. They still charged me $384 dollars saying the diagnostic wasn't covered and 3% because the warranty company pays via card. When I contacted my warranty they absolutely cover diagnostic and would send him a check to avoid the 3%. So at this point I already paid the $384 but the owner did recognize a credit would be given for the diagnostic and the 3% which is a little over $180. I provided new struts and shocks only paying labor of $330. I went to pick up my truck and he tried to charge another $254 and here is the epic part, I literally saw them using my truck around town and did get to pick it up until after 4:30pm and 68miles later. This place is about nickel dime and if you have a nice vehicle I guess it's theirs.

Cesar was polite. I had him install some side skirts on my Tesla. They look okay. The cost was…read moremore than he had told me. I then asked if he would install white seat covers that I purchased. He acknow acknowledged he could and estimated about 200. I had two quotes of 200 and 225.. It ended up almond double! I expressed my discontent but it meant nothing. I do normally offer praise and give referrals. However I would caution others to be sure what you are paying for and get. I feel gouged

amazing staff & super fast service. I didn't have an appointment but i just needed a part fastened…read morewith a bolt which other companies couldn't do for me & I had already spent so much time trying to get it fix or wait to be seen, they did it free of charge & ridiculously fast. I will most definitely be back. While I was waiting, an employee was not only very friendly but gave me very helpful background info on my vehicle. I'm very appreciative. Thank you!

1 STAR - DAMAGE + BBB LIES + AG INVESTIGATION - MAJOR UPDATE 3/26/26…read more Originally took both vehicles for service. Truck misquoted but resolved satisfactorily, so trusted them with my 1996 Ford Probe GT (WO#4210) for diagnosis. Friendly counter service initially. **DISASTER:** Held 20+ days, damaged front bumper, **busted passenger door molding (discontinued OEM)**, side skirts while "waiting for Mike." THEIR bay photo + MY 24hr photo = **PRISTINE on arrival.** **They accepted responsibility IN WRITING** (3/4/26 commitment), then **REFUSED repairs 9 months.** Probe sits in my garage - **$1050 storage** (Day 14 × $75 daily, A.R.S. § 28-4634). **Chris Corkin (GM) 3x BBB LIES (Case #23722976 still OPEN):** 1. "Vehicle released complete" **FALSE** - No signed release exists 2. "BBB case resolved" **FALSE** - **I CLOSED first complaint 8/27/25 after partial body work ONLY** 3. "Bodywork complete" **FALSE** - Altra Collision 3/6/26 quote: **$2080+ fabrication of door molding and "GT" decal **GM Chris's excuses collapsed:** * Blamed "bottle jack" Backtracked * Claimed I "signed at body shop I never visited" **No evidence produced** (demanded footage/signature - never delivered) * "I walked the car" **FALSE** - Never knew location, never authorized 3rd-party transport, never signed release **WHO signed for it? Who walked it? NOT ME.** Consumer law violations compound daily. **GOVERNMENT ACTION:** **AZ ATTORNEY GENERAL fraud investigation ACTIVE** (their letter) **BBB case OPEN** - Chris's lies public record **ABC15 consumer investigation queued** **Superior Court imminent** ($5,500+ damages) **IRREPARABLE:** Discontinued OEM molding requires custom fabrication ($4,000+). Daily storage accelerates. **SUNAUTO CORPORATE:** Fix your Phoenix store's damage or face AG fines + media exposure. #SunAutoDamage #AZAutoFraud #BBBComplaint #AGInvestigation @SunAutoCorp - Already sent full documentation 3x. AG investigation active. Fix damaged Probe GT ($5,500+) or respond here publicly. YOU can reach out to me. Already did this dance with Stephanie via the email address you provide, then just got pushed back to Chris Corkin, GM who "tries to work with me" When the only thing he does is generate excuses and tries to weasel out of honoring the written commitment for repairs. Since, Sun Auto/Greulichs wants to play, be prepared to play because this is about to go to an entirely new level of escalation.

After years with my previous mechanic, I felt like I was being overcharged and decided it was time…read moreto try someone new. I'm so glad I found Mach 1 Automotive! From start to finish, Greg kept me informed every step of the way, explaining everything clearly and keeping me updated on the repair. My car's A/C had gone out, and they diagnosed and fixed it quickly at a very fair price. It's refreshing to find an honest, knowledgeable shop that truly values its customers. I can confidently say I've found my new mechanic, and I highly recommend Mach 1 Automotive to anyone looking for quality work and exceptional customer service!

This was an amazing experience with helpful staff. Felt like we were apart of the family once we…read morewere greeted! Very friendly and great prices in comparison to everyone else. We will be back! Thanks guys! ​

I came to D&M after receiving poor service from my dealership and feeling very distrusting of any…read moreservice shop. I received a recommendation to try D&M, to which I am grateful for. They have serviced my car multiple times now and every time was day of drop off and pickup. They have had very helpful honest and transparent conversations about my vehicle and its issues. When my vehicle was at the end of its lifespan they even took the time to talk through other car models I could move on to. This business customer service mirrors that of a family. They care about their customers and won't lead you astray in any fix that isn't necessary. So now I'm taking my single recommendation and spreading it here. This is an auto shop you can trust and deserves your business.

Quick service and honest. Did not try to sell unnecessary services. Friendly advice too.read more