I am so glad I didn't take an Uber to the Enterprise Rent-A-Car in Lyndhurst AND Belleville, as my…read moreson was available. When I got there (despite telling them when booking a reservation on their website that I needed an SUV(due to recent spine surgery making get in an out of a sedan very difficult) there wasn't any SUVs in their log, nothing but sedans! INCREDIBLY the emailed reservation confirmation even showed a photo of a Hyundia Kona! The shocking "take it or leave it" attitude was a surprise too. I asked the incredibly indifferent employee at the Lyndhurst location if he could call their Belleville lot if they had an SUV, and he read out the number and instructed me to call number myself. The Enterprise in Belleville told me they had SUVs, but when we got there the only SUV they had was an Equinox that was all-electric and out-of-charge, and it would have cost me $15.00 more to rent. My Jeep is at the dealer's as there was a recall, and Chrysler graciously offered to recompense me $50 a day for a rental, fortunately they will also consider renting from Avis, Hertz and Budget too. Crossing my fingers that the Avis Rent-a-Car will work out. Kerry G. 4/9/26

Car rental outfits can be hit or miss so I was lucky to get sent here by my insurance. Tho very…read moresmall this was an excellent car rental outlet. The service at the desk was outstanding. Everyone I dealt with was friendly and had answers to any question I asked. Made renting a vehicle from them very easy and pain free. I ended up using two vehicles and both were fine. They were clean and very nice. I went with a Nissan Altima and was very happy with it. The reason I needed two vehicles was because I ended up with a flat tire on the first one. When I reported that I had a tired going flat they directed me to come back to the shop. I had a new Altima and was back out on the road in twenty minutes. No problem at all. If you need a rental car I highly recommend them.

Warning! I love Avis, but this location is a franchise and gave me the worst rental experience I've…read moreever had. I typically rent from Avis about once a month. Unfortunately, I didn't read the reviews for this location before hand, which was my mistake. I highly recommend going to the Fort Lee, NJ Avis location instead, they're amazing, or using another rental company in the area. This building looks like it's falling apart and is in a very concerning area. The agent was out on an extended lunch break, and we had to wait over an hour just to return the car. I tried calling this location about a dozen times, and no one ever answered or returned my messages. Customer service here is non-existent. Good luck and safe travels!

Fantastic rental experience. My flight was canceled and my choices were go stand by or rent a car…read moreand drive from NJ to VA. Booking last minute for a family of five was a challenge, but Avis was able to accommodate us. We have small children so we needed car seats, and they had those as well. The process was done in10 minutes from walking in. Overall a great experience I would definitely recommend.

I got to the counter and he said he didn't have any car available after they accept my request…read more DONT WASTE UR TIME HERE!

The employee is extremely rude, lazy, unprofessional Indian man. Seems like he hates his job…read morebecause he was a complete failure. I called to ask if he had any cars available which took him a while to answer a yes or no question. Stated that he has cars we just need come by to see which one we want. I had to uber there only for him to say there are NO cars available. Didn't want to share his name or supervisors ino.

Awesome service! Very friendly and helpful staff! Very smooth and great vehicles. Went above and…read morebeyond to help with the insurance company.

Thank you to Enterprise team in Fairview location - great customer service ! I was in and out in 10…read moreminutes with an excellent car and good price. The staff is friendly and let me leave my car in their garage. I would definitely recommend my friends to use this location. And of course will come back. Thank you.

I am always renting cars with Hertz due to the high quality of car, reliability of service,…read moremultiple convenient locations and competitive prices. However, there were a thousand things wrong with this rental experience in Passaic NJ, on Oct 10 2025. I get to the rental place and I get told that "they're out of cars. sorry" with no regards to the fact that I had a RESERVATION for a car and that they already have a man there waiting for a car to be returned. The lady basically shrugs and implies there's nothing she can do, not even giving me an alternative solution or a phone number to call. I look up a number myself, step outside the establishment and call myself. The employee I spoke with on the phone is somewhat helpful enough to get me a car at a nearby location of Clifton NJ, and with the promise that I would be reimbursed for my car share ride service to the new location. I walk back inside the Passaic NJ establishment and there's a new employee (man) I hadn't met with before. The first employee (lady) asks me if I fixed any problems, and I tell her I am going to the Clifton NJ location to pick up a car. Both employees speak at the same time, saying "wait that's us" and "that car is being returned here". I am visibly and understandbly confused and one of them say "yeah I know it's confusing, but you can get the car from here." While I am waiting for the car to be delivered, a couple walks in to pick up their rental, saying they are 30 min late, and one of the employees has the same message to the couple: "Sorry we are out of cars and you're late so we gave yours away" while the website and contract clearly state that they will hold the reservation for 2h the employee says "that is wrong it's actually 30min and you didn't call us to let us know you were running late." All of this is unacceptable for a service I am paying a significant amount of money for, especially as a member with President's Circle status. This delayed my trip for at least 1h resulting in me missing part of my conference the next day. I am requesting a refund of my money as this was a significant inconvenience of my Friday and the rest of my weekend plans, on top of losing the money I spent on conference and hotel bookings. Additionally, I will not be paying for any processing fees for tolls, as I am trying to get my car registered in the Pennsylvania tolls by mail website and the website is not letting me submit the car plate saying it is registered to another user. This on top of everything else I already submitted is unacceptable and just another way to ensure I send more money your way for bad service. I am not opposed to paying what I owe in tolls, but the unnecessary and excessive service fees are completely and utterly unacceptable.

These guys saved me! I was scrambling to find a rental car at the last minute due to my car having…read moresome issues. This location had a car available so I showed up 20 minutes later and took a car out. The 2 gentlemen working here are super nice and courteous! It was a great experience overall.

I tried reaching out to the email address listed right on the Ryder Facebook page…read more(communications@ryder.com) and politely following up, but because nobody has bothered responding to my concerns over the course of a month and a half of trying to get in touch, I guess I'll have to post a review (which I really didn't want to do). One of the drivers at the Moonachie location blew through a stop sign on 10/31/22 in bad weather and forced me to go around him to avoid slamming on my brakes on slippery roads. Your driver then proceeded to give me the middle finger for nearly 5 full seconds afterwards. Mind you, this was completely unprovoked. I have no idea who this person is and I wasn't speeding, tailgating, or instigating this guy in any shape or form. What makes things even worse is that even after reaching out to Ryder via the email address above multiple times, nobody bothered responding! If this is the kind of business Ryder Truck Rental is, then I highly recommend that everybody stays very far away from them. Clearly, they don't care about correcting or disciplining dangerous behavior and you shouldn't want to do business with people like this.

We've been working for almost a year with all the associates at this location and we have to stay…read morethey are always polite and keep it professional. We run a tight ship moving people nationwide and we always thank Ryder for there supreme service. A special thank you to Nick , Fran , and Kevin!!!!

Do not rent from here. They will not have the vehicle you reserved. They know how to take the…read morereservation but they don't know how to hold the reservation. DO NOT RENT FROM HERE

Wow !!! Absolutely the worst!!! Had 2 reservations with 2 separate locations for a rental and one…read morelocation calls me to tell me I'm on a waiting list I call customer service they send me to a second location which two old people are basically like screw you we have nothing but go here get in an Uber and go to tjr 3rd budget ! They tell me the regional manager doesn't allow them to post sold out!!! Absolutely no regard for people

Beatrice was awesome. Got us out of MetLife after. Huge show and to south Brooklyn in under an…read morehour! Can't ask for more. Price was competitive with the other quotes I received as well.

They provided a decent pricing for Jersey to JFK but I found better options with their competitors.read more