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    Empire Auto Transport Services

    5.0 (4 reviews)
    Closed • 9:00 am - 7:00 pm

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    12 years ago

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    12 years ago

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    Matt M.

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    12 years ago

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    Ultimate Transport 123 - Picked up 2@ cars from So Cal on a Saturday and transported them to North Carolina. They arrived in perfect condition on Tuesday. Recommend.

    Ultimate Transport 123

    (940 reviews)

    My car was shipped from Vero Beach, Fl to Livonia NY…read moreShipping took place during fluctuating gas prices due to Iran's control of oil supplies. I tried to get my car shipped by three different transport companies. Two took deposits. The deposit was returned by the shipper after a driver backed out due to fuel costs. Ultimate Transport asked for an additional $350 to cover increase in fuel costs. I paid the $350. Vlad picked up the car on time and delivered it to me in 4 days. He was very professional. I'd recommend him as the driver for any other person seeking transport. He accepted Zelle payment for the balance.

    Hired this company to transport a golf cart from SC to OH. Price was fair, pick up and delivery,…read moreboth great, as far as time goes. My complaint is that the golf cart was damaged during transport and the actual transporter lied about the condition of the cart when it was picked up. It arrived without a windshield and with front body damage, not major but work I cannot do myself. The transporter said he would reimburse me for the windshield but when I looked closer and found the body damage, I asked for the $700 back that I paid him as that what I figured it would cost to fix. He refused so I called Ultimate Transport 123 to file a claim with them and was told (after numerous calls) that I had to file a claim against the transporter's insurance and that they would send me the information so submit against his insurance. I still have not received anything from them and they have said that since I have spam filter, they can't contact me??? All you have to do is speak your name... then the call goes through. They also have my email address. Ultimate called and left a message and I called them back just to wait on hold and then disconnected. The company I hired was Ultimate and they should be the one I contact to take care of this... they keep acting like they are attempting to help resolve this but they really are not. I didn't even ask for a full refund, just the cost of the repair!!! Do not use this company if you expect to receive your vehicle in the same condition as you sent it...

    Knickerbocker Auto Transport - Website generated quote for the vehicle I entered (including VIN-so very specific)

    Knickerbocker Auto Transport

    (60 reviews)

    Upper West Side

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    Empire Auto Transport Services - vehicleshipping - Updated October 2026

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