Hired them to move a very rare limited edition #Teslasurfboard that they were to hand walk a few…read moreblocks to professional shipping service. Instead board got laid in a truck (MPH admitted) apparently unwrapped and bounced around on a sharp object- apparent from photograph and confirmed by board manufacturer as a common form of damage. (See picture detail of scratches that happen during transport) MPH refuses to reply to my multiple correspondences. Unfortunately, I have to contact an attorney now increasing costs for them. Was willing to settle for refund, repair costs, and additional shipping to manufacturer but now will have to include attorney fees and travel time. See pics of pic up and how board appeared at the shipper. MPH tried to blame shipper but board placed damaged side down by courier hiding from view, shipper reviewed board and contacted me. Update after MPH finally responds on Yelp: Below is MPH's response. Clearly I've posted a picture of their pic up person with the undamaged board and they confirmed this early on yet they still try and claim it may have been previously damaged?? They knew the history and value of the board. That is why I requested a hand carry as it was only a few blocks to the professional packaging and shipping company. I did not send "menacing emails" I offered several fair solutions. (See screengrab of my unanswered emails.) my comment "Sorry it's come to this but I'm an East Coast guy like you and we don't take shit lying down" was a simply an effort to find common ground with these guys. I simply gave them the courtesy of making good on the damage before posting on Yelp. I told them on the phone that I was suspending judgment until I had a chance to gather all the evidence. When the manufacturer told me the cause of this type of damage, as they have seen it many times on improperly transported boards, it became obvious (see the detail of damage and compare to image of MPH courier with the undamaged board). This ultra-light carbon fiber board was placed on a sharp object where it bounced along on the roadway, you can even see where it was yanked out of the truck by the forward scratches. This type of damage would not happen leaning against a stationary wall like the one the courier propped it up against at the shipper's facility ( he placed it damaged side down by the way according to the shipper who called me immediately after he turned it over to pack it. ) I apologize for suggesting they did still charged me upon inspection of my corp AMEX account they did not. This is appreciated, however, this suggests they may be in agreement with me. Sadly, I now have to take legal action. I only want what is due to me, what is fare and we will have to let a judge decide now costing everyone more. I am confident I will prevail and will post the outcome here.

What can I say. I was in a bind to deliver a laptop. I called in around midnight to deliver it the…read morenext afternoon within a limited 2-hour window. I was worried because of the value but Laurent kept assuring me it would be okay and it was. Pickup and drop off we're on point, no issues. I was called as soon as it was delivered. I would use them again. Four stars only because someone else quoted me half the price for the same service, but I have no idea if they would have come through. Responsiveness and follow-through are what matter in that business, when time is tight.

I used Morgan shipping last month to ship my personal items from my second apartment in Oxford, UK…read moreto my New York apartment. I called for an estimate and spoke with Jerry who was very helpful in explaining to me all the different options available and pricing for each of them. The price was reasonable, and this was a company paid move, so I opted to go with the full service package, which includes the packing, loading, shipping door-to-door, paperwork at customs, and delivery to my apartment in the city. I have to say that this was all relatively new to me, but it worked really well. MORGAN SHIPPING did a good job, and I am grateful. They gave me a lot of helpful information on how to pack some of my personal items and the crew arrived early and started packing my TV and big items. Then the big truck with the container arrived on my street in Oxford. We had to block the street to be able to get it as close as we did, so we left one guy to watch the traffic. The landlord was not happy with the big truck blocking the street, but these guys were mindful of not scuffing the walls while moving the big stuff, so he was happy with that. Mike, the head crew was the best. He was very patient with me and very efficient with the guys. They worked the entire time without taking a break. My friend was there to help. She enjoyed watching these guys packing so organized. Jerry from the office was checking to make sure everything was fine and that I was up-to-date with the required documentation for exports, etc. After they left, Jerry sent me an email with the arrival of approximately 30 days. When the container arrived in the US, Surina from the customs office was very nice and helpful in explaining the taxes and everything. She got the container delivered the following day with no problems. I have so much stuff that it did not fit into my small New York apartment so I asked them to store a few items for me. In the end, the overall shipping processes door-to-door was about 27 days. I was a little nervous with the process and the move. Moving companies do not carry a good reputation in general and there seems to always be negative experiences no matter whom you speak with. This, I can honestly say, is not one of those instances. I go back and forth between Oxford and New York work constantly for work, and I'll continue to use Morgan Shipping when I need to move my belongings.

Had to ship my car across the country from NJ to TX. Customer service is great. Had all my…read morequestions answered thoroughly. I was quoted a fair price, and the transport was completed without any issues. Car arrived in exact condition that it left. Will use company again when moving back up next year!

My friend was moving back home from New York and we ended up using "I love moving international" to…read moremove all her furniture/boxes. They were super helpful, quick and handled her property with care. Highly recommend them when moving!

My husband and I moved from NYC to Toronto in late April of 2023, but we started planning the move…read moreright after we got approved for permanent residency in Fall 2022. After some research, we talked to several international moving firms. When we connected to Betty at ILM, it was "love at first call", professionally speaking. At every step of the way, Betty was patient and responsive, explaining the complex process of an international move, and making sure all of our paperwork was in order. We asked for our stuff to be in storage for a bit because we didn't know how long it would take to find an apartment, and Betty helped us figure out the right schedule to reduce storage costs to a minimum. The actual move itself was the most professional and smooth we've ever experienced. The moving team showed up at our NYC apartment with five guys, and they packed everything perfectly. Everything arrived in Toronto without a scratch. The delivery team in Toronto was also top-notch. Highly recommend ILM for all your moves, especially cross-border ones. Make sure to ask for Betty as your point of contact.

One of my best friends was moving from the east coast to Southern California and he was telling me…read moreabout how he wanted to somehow transport his car as well. I was like, "speaking of transport, why not use of those auto transport companies?" So I helped him out with finding one and came across Hoboken Auto Transport. He called them up and was guaranteed that should any damages would happen to the car that they wound cover it with their insurance. This was the least of his worries. He was more worried how much it would cost and since it's literally from coast to coast, they helped him out with some discount. All and all, it's was all taken care of and he got his car and everything is settled. Great service. Thanks!

I did a lot of research into transporting my car and decided to use Hoboken and was not…read moredisappointed. Fantastic customer service. Car delivered without an issue on time. Affordable price. All around great job.

I must say that the experience I've shared with this company has been absolutely great!! If there…read morewere more stars to give, they definitely deserve it. They are very patient and answered all the questions my family and I had. And we sure had our share of questions!! They made the whole experience go smoothly and treated us like family, not just customers. I recommend anyone that is in need of having their vehicle transported, to reach out to them and seek for their services. I'm sure you'll also share the great service and experience, in which I shared with them.

We hired Rodriguez Towing and Transport to send two vehicles from NJ to PR. Rodriguez was very…read morecordial and professional, but more important, transparent about the whole process. He also connected us with the proper individual to help/guide us with the process in Puerto Rico with Hacienda/other, once the cars arrive. It's our first time shipping cars to PR and Rodriguez made the experience very seamless. If we have to do it again, we will definitely work with Rodriguez Towing and Transport to send other vehicles to the island. HIGHLY RECOMMEND.

After a terrible time stalled on the highway, Austin left us with a positive experience. He was…read morefastidious in the mounting and and securing our car, with a calm and competent demeanor. He even offered to drive us to the train station. It was lucky for us that Lakeville Towing picked up our call, and made a bad day, better. P. Solberg + C. Makos

Very disappointing experience. We were quoted a $250 call-out fee plus $170/hour with a 3-hour…read moreminimum. The mechanic arrived after nearly 3 hours and spent only about 30 minutes diagnosing the issue, stating that the liftgate motor needed replacement. Despite this, we were charged $1,187.59 which was clearly presented as a deposit on the invoice, but later we were told it was the total charge for the visit and diagnosis. The pricing and communication were misleading and it felt like unnecessary delays were used to increase the bill. I would not recommend using this company and suggest others get everything in writing before agreeing to service.

Was very professional and patient. Fast response. Got my car out of a very narrow alley way which…read morerequired a lot of work physically and driving maneuvers, while handling everything in a calm and respectful manner. Handled my car with care too. I recommend

My car was stuck in my parking garage in Jersey City and called about 10 towing companies who could…read morenot help me because the clearance for the garage was too low . I called these guys and they knew exactly what to do . They have a low clearance truck that had extra wheels on the back to put under my car because it was all wheel drive . They were very professional and reasonable for the work they performed. I would recommend them to anyone looking for a one stop call .

I'm not sure why I experienced something completely different than these othe reviews. I called to…read morehave a car towed as it was parked illegally in my driveway around 7 PM. When I called the guy said he'd get a tow truck out to me in half an hour and promptly hung up. Mind you, he never asked for my address so I called back in half an hour and asked for a status update. "Oh we're sending someone out soon," I replied "do you even have my address?', he replied "oh yeah I was going to call and ask for that" (sure you were). After giving him the address I waited 4+ HOURS, finally after 11 PM I called them and told them to cancel the tow truck. I hate giving bad reviews and ruining someone's business but this was really unprofessional, are that many cars being towed on a Wednesday night?