I must say that the experience I've shared with this company has been absolutely great!! If there…read morewere more stars to give, they definitely deserve it. They are very patient and answered all the questions my family and I had. And we sure had our share of questions!! They made the whole experience go smoothly and treated us like family, not just customers. I recommend anyone that is in need of having their vehicle transported, to reach out to them and seek for their services. I'm sure you'll also share the great service and experience, in which I shared with them.

We hired Rodriguez Towing and Transport to send two vehicles from NJ to PR. Rodriguez was very…read morecordial and professional, but more important, transparent about the whole process. He also connected us with the proper individual to help/guide us with the process in Puerto Rico with Hacienda/other, once the cars arrive. It's our first time shipping cars to PR and Rodriguez made the experience very seamless. If we have to do it again, we will definitely work with Rodriguez Towing and Transport to send other vehicles to the island. HIGHLY RECOMMEND.

I wish there were more stars to give this company!! Very professional and extremely patient. All my…read morequestions and concerns were answered immediately. Aaron Jefferson practically held my hand through the whole process. I know I was a nervous wreck. My car arrived ahead of schedule. I absolutely would recommend over and over. Thank you Kathleen and a million Thank Yous Aaron

Update: Kathleen was nice enough to give me a call after…read morereading the review and apologized for the bad experience. She offered to refund the $200 extra that I had to pay, which changed my review from 1/5 to 3/5 thanks to the considerate phone call and the refund. Review: I had a very unprofessional experience. The yelp reviews all seemed good and that's why I picked this company, but it was a bad experience that cost me time and money. I spoke with Kathleen who helped me set up the everything smoothly and I was given a "guaranteed quote" to transport my car from Long Island out west. I gave her a 4 day pick up window trying to ensure the pick up happens before I have to take my flight out. She said that sounds good and they would pick it up within that time range. After calls throughout the week, they finally told me one day before my flight (this was the last day of the pickup time range) that I would need to drop off my car to New Jersey (which is a 2-hour drive) and that it would cost $200 more to ship it. At this point, I had no choice but to agree with them. It was absolutely ridiculous to make me do 5-10% of the moving and to then increase the cost by $200 (or roughly 20%). The only positive was getting my car in 7 days, the driver was good.

I used Morgan shipping last month to ship my personal items from my second apartment in Oxford, UK…read moreto my New York apartment. I called for an estimate and spoke with Jerry who was very helpful in explaining to me all the different options available and pricing for each of them. The price was reasonable, and this was a company paid move, so I opted to go with the full service package, which includes the packing, loading, shipping door-to-door, paperwork at customs, and delivery to my apartment in the city. I have to say that this was all relatively new to me, but it worked really well. MORGAN SHIPPING did a good job, and I am grateful. They gave me a lot of helpful information on how to pack some of my personal items and the crew arrived early and started packing my TV and big items. Then the big truck with the container arrived on my street in Oxford. We had to block the street to be able to get it as close as we did, so we left one guy to watch the traffic. The landlord was not happy with the big truck blocking the street, but these guys were mindful of not scuffing the walls while moving the big stuff, so he was happy with that. Mike, the head crew was the best. He was very patient with me and very efficient with the guys. They worked the entire time without taking a break. My friend was there to help. She enjoyed watching these guys packing so organized. Jerry from the office was checking to make sure everything was fine and that I was up-to-date with the required documentation for exports, etc. After they left, Jerry sent me an email with the arrival of approximately 30 days. When the container arrived in the US, Surina from the customs office was very nice and helpful in explaining the taxes and everything. She got the container delivered the following day with no problems. I have so much stuff that it did not fit into my small New York apartment so I asked them to store a few items for me. In the end, the overall shipping processes door-to-door was about 27 days. I was a little nervous with the process and the move. Moving companies do not carry a good reputation in general and there seems to always be negative experiences no matter whom you speak with. This, I can honestly say, is not one of those instances. I go back and forth between Oxford and New York work constantly for work, and I'll continue to use Morgan Shipping when I need to move my belongings.

Had to ship my car across the country from NJ to TX. Customer service is great. Had all my…read morequestions answered thoroughly. I was quoted a fair price, and the transport was completed without any issues. Car arrived in exact condition that it left. Will use company again when moving back up next year!

My friend was moving back home from New York and we ended up using "I love moving international" to…read moremove all her furniture/boxes. They were super helpful, quick and handled her property with care. Highly recommend them when moving!

My husband and I moved from NYC to Toronto in late April of 2023, but we started planning the move…read moreright after we got approved for permanent residency in Fall 2022. After some research, we talked to several international moving firms. When we connected to Betty at ILM, it was "love at first call", professionally speaking. At every step of the way, Betty was patient and responsive, explaining the complex process of an international move, and making sure all of our paperwork was in order. We asked for our stuff to be in storage for a bit because we didn't know how long it would take to find an apartment, and Betty helped us figure out the right schedule to reduce storage costs to a minimum. The actual move itself was the most professional and smooth we've ever experienced. The moving team showed up at our NYC apartment with five guys, and they packed everything perfectly. Everything arrived in Toronto without a scratch. The delivery team in Toronto was also top-notch. Highly recommend ILM for all your moves, especially cross-border ones. Make sure to ask for Betty as your point of contact.

Hired them to move a very rare limited edition #Teslasurfboard that they were to hand walk a few…read moreblocks to professional shipping service. Instead board got laid in a truck (MPH admitted) apparently unwrapped and bounced around on a sharp object- apparent from photograph and confirmed by board manufacturer as a common form of damage. (See picture detail of scratches that happen during transport) MPH refuses to reply to my multiple correspondences. Unfortunately, I have to contact an attorney now increasing costs for them. Was willing to settle for refund, repair costs, and additional shipping to manufacturer but now will have to include attorney fees and travel time. See pics of pic up and how board appeared at the shipper. MPH tried to blame shipper but board placed damaged side down by courier hiding from view, shipper reviewed board and contacted me. Update after MPH finally responds on Yelp: Below is MPH's response. Clearly I've posted a picture of their pic up person with the undamaged board and they confirmed this early on yet they still try and claim it may have been previously damaged?? They knew the history and value of the board. That is why I requested a hand carry as it was only a few blocks to the professional packaging and shipping company. I did not send "menacing emails" I offered several fair solutions. (See screengrab of my unanswered emails.) my comment "Sorry it's come to this but I'm an East Coast guy like you and we don't take shit lying down" was a simply an effort to find common ground with these guys. I simply gave them the courtesy of making good on the damage before posting on Yelp. I told them on the phone that I was suspending judgment until I had a chance to gather all the evidence. When the manufacturer told me the cause of this type of damage, as they have seen it many times on improperly transported boards, it became obvious (see the detail of damage and compare to image of MPH courier with the undamaged board). This ultra-light carbon fiber board was placed on a sharp object where it bounced along on the roadway, you can even see where it was yanked out of the truck by the forward scratches. This type of damage would not happen leaning against a stationary wall like the one the courier propped it up against at the shipper's facility ( he placed it damaged side down by the way according to the shipper who called me immediately after he turned it over to pack it. ) I apologize for suggesting they did still charged me upon inspection of my corp AMEX account they did not. This is appreciated, however, this suggests they may be in agreement with me. Sadly, I now have to take legal action. I only want what is due to me, what is fare and we will have to let a judge decide now costing everyone more. I am confident I will prevail and will post the outcome here.

What can I say. I was in a bind to deliver a laptop. I called in around midnight to deliver it the…read morenext afternoon within a limited 2-hour window. I was worried because of the value but Laurent kept assuring me it would be okay and it was. Pickup and drop off we're on point, no issues. I was called as soon as it was delivered. I would use them again. Four stars only because someone else quoted me half the price for the same service, but I have no idea if they would have come through. Responsiveness and follow-through are what matter in that business, when time is tight.

Dargnt towing seemed like a reliable and solid company in the beginning. The owner came to tow one…read moreof our cars that was having air suspension issues. He was dispatched through Agero by our insurance company. I specifically noted on the Agero tow request, that the car would require a flat bed that could handle a vehicle low to the ground. This type of car can not be towed just from the front. The owner arrived with a pickup truck that had only the front tow bar. I voiced my concerns and he was fully aware of the type of car. He told me it would be fine with rear dollies. As he pulled out of our driveway, I heard a crack and saw a large piece of the lower plastic underbody panel protection fall off. I drove straight to our mechanic behind him, who also saw him pull in and watched him unload. Due to the vehicle being too low, the tow driver had to use wood blocks to prop the front up and even rocks get it off the tow bar. Brian, our driver, who happens to also own Dargnt, told me to send an estimate and it would be taken care of. He seemed like a stand up and forthright person. Since the day I sent the estimate he has disappeared for months. His chosen method of securing the car broke not only the front underbody panel, but also the mid underbody panel, both mud flaps and the side protection panels. We are now filing a complaint against Dargnt with both our insurance and Agero, as well as sending all pictures taken by both my mechanic and myself while the car was hooked up to his truck. If you are using this tow company through a third party beware! We had planned to use Dargnt after our first interaction to transport our other seasonal cars. We will never use this company again.

My car broke down and they were very quick and reliable. Also very friendly and affordable.read more

They claim to be 24 hours BS only 24hrs to tow your car but not to pick up. I was calling the…read morecompany since 6 this morning and to got an answer almost 10am. They charged me $700, I got charged for a tow fee understandable but a HOOK FEE? ridiculous. They scam and make up prices. They are scammers. I've dealt with tow services but these people take the cake. They don't have an office so you'll just be waiting outside looking dumb till someone decides to arrive.

My car was taken in the middle of the night from my apartment complex along with several other…read morecars. No note, no warning no nothing. When I woke up this morning the apartment complex had no idea that a tow truck came in and was picking up cars. I called the Roselle police department to figure out where my car was. After locating my car I went to the location that was posted on Google and it a house that was not the right location. After finding the correct location again I showed up to the site where my car was. There was nobody there, no hours posted or nobody picking up my calls. I decided to go home and confront my complex again and they still had no idea about cars being towed. I finally was informed to text a number where It was arranged for me to pick my car up. As soon as I get there I'm trying to get questions answered as to who had my car towed and why considering there were other cars infront of me and behind me that were not towed. I'm a paying tenant in this complex and also have a parking sticker on my dashboard. The man there assisting couldn't tell me who called but said " 50 tenants called and complained about cars and also the police called and complained", which is completely incorrect. After asking the questions I asked the man how much it was going to be he quoted be $700 which by reading all your reviews he definitely was up charging me and also up charging me from the sign posted in my apartment complex. This was by far the worst experience with any towing company and not to mention the most unprofessional when the man started charging at me when I decided to call the police and get this sorted out. He was screaming it was his day off and that because I was calling the police I wouldn't be able to have my car today. Truly the worst and scariest experience. I hope this company fires that employee and fixes this issues because it could cause several more 1 star complaints.

I needed to move a small amount of stuff (less than a bedroom) from my childhood home in…read moreConnecticut to my house in California. There are tons of companies that will take small loads and combine with other small loads to make it worthwhile. I spent a lot of time researching, and I contacted lots of different moving companies. Many of them were desperate for my business, and frankly started harassing me by phone and email. Once I started digging further and reading customer reviews, practically all of them seemed to be horrific. As in the worst reviews I have ever read in my life, warning people to stay away, etc. Turns out that the majority of these moving companies are brokers who subcontract the job out to various other companies. In other words, you have no idea who will actually be picking your stuff up, who will be driving it across the country, who will be delivering, and so on. And so many people warned about their stuff getting lost or damaged and/or taking forever to finally arrive. I was actually about to just give up because I was not willing to take the risk. And thank goodness I found Cross Country Movers. They are a carrier, not a broker, which means that they do everything themselves and do not subcontract out any part of the job. I had a long phone call and multiple emails with Ari before I decided to hire them. He was patient and understanding and did not pressure me at all. Everyone with whom I interacted at this company was so helpful and accommodating. The two men who came to pick up my belongings at my mom's house in CT were wonderful. I received regular updates by text message with tracking info for the truck moving across the country. My stuff arrived safely exactly two weeks after pick up. And the fee was reasonable in my opinion - certainly less than I would have paid to rent a van and drive across country myself. I am extremely grateful to have found Cross Country Movers, and I would not hesitate to recommend them to anyone in a similar situation. It is so gratifying to know that there are reputable movers out there who provide personalized attention and care. THANK YOU, Cross Country Movers!

I was moving from New York to Boston last weekend with a great and professional company - Cross…read moreCountry Movers. I moved because my application to Harvard got accepted, I will be getting my Masters Degree. And I was so excited of receiving this letter and I am still excited! My mom and my family were so happy, they were crying because it was a goal of my life to study in Harvard University. Because of this awesome news, I needed to move everything I had. I searched in Google, Yelp and mom helped to find the best moving company - Cross Country Movers. Why the best? Because of some things that other companies could not provide me with: 1. Knowledge of customer service. From the first I knew that this company cost a lot because of great customer service. A representative was very nice, professional woman who helped me answered all my questions. She gave me detailed answer for how to book, what to prepare and what to expect. I was satisfied from the beginning. Booking went very well too. A few days later I called her back and left a credit card for deposit and for the future references. 2. The day of actual moving. I could say that I am always late anywhere: business meetings, meetings with my friend. I wasn't expect movers to arrive on time. I would be absolutely fine with me 30 minutes before or after scheduled time. But no, they came at perfect time: 15 minutes to 10 am at the day of moving. They parked their truck, took all equipment and came to my apartment. I was moving from 1 bedroom apartment of 1050 sq feet. It is pretty big and I had so much stuff that I thought 3 movers are not enough. I was wrong. They finished loading within 1.5 hours not including packing. Packing took another hour. The movers were very fast, professional and east going people. I was very nice to work with them. They packed all my fragile stuff with special wrapping and all the boxes were bubbled from the inside and marked which room it belongs. 3. The day of arrival to Boston. The truck came to Boston in 4.5 hours. It's pretty fast according to heavy traffic. The unloading part went even faster. 1 hour and all my belongings were placed to the right rooms and all the furniture and mirrors were unwrapped and placed to the room as well. I would like to say thank you guys for such a hard work you did. I also would like to say thank the company who has these great guys able to work professionally.