They claim to be 24 hours BS only 24hrs to tow your car but not to pick up. I was calling the company since 6 this morning and to got an answer almost 10am. They charged me $700, I got charged for a tow fee understandable but a HOOK FEE? ridiculous. They scam and make up prices. They are scammers. I've dealt with tow services but these people take the cake. They don't have an office so you'll just be waiting outside looking dumb till someone decides to arrive. read more

My car was taken in the middle of the night from my apartment complex along with several other cars. No note, no warning no nothing. When I woke up this morning the apartment complex had no idea that a tow truck came in and was picking up cars. I called the Roselle police department to figure out where my car was. After locating my car I went to the location that was posted on Google and it a house that was not the right location. After finding the correct location again I showed up to the site where my car was. There was nobody there, no hours posted or nobody picking up my calls. I decided to go home and confront my complex again and they still had no idea about cars being towed. I finally was informed to text a number where It was arranged for me to pick my car up. As soon as I get there I'm trying to get questions answered as to who had my car towed and why considering there were other cars infront of me and behind me that were not towed. I'm a paying tenant in this complex and also have a parking sticker on my dashboard. The man there assisting couldn't tell me who called but said " 50 tenants called and complained about cars and also the police called and complained", which is completely incorrect. After asking the questions I asked the man how much it was going to be he quoted be $700 which by reading all your reviews he definitely was up charging me and also up charging me from the sign posted in my apartment complex. This was by far the worst experience with any towing company and not to mention the most unprofessional when the man started charging at me when I decided to call the police and get this sorted out. He was screaming it was his day off and that because I was calling the police I wouldn't be able to have my car today. Truly the worst and scariest experience. I hope this company fires that employee and fixes this issues because it could cause several more 1 star complaints. read more

It seems weird to say "I have a tow guy", but apparently I do! I have had occasion to employ Mike Borges twice now when the unfortunate necessity to tow my car occurred: 1. Battery died due to winter stagnation in my mom's driveway, and 2: yesterday when my car ran out of gas on a busy day of neighborhood driving and refuel procrastination! Despite my awful vehicle attendance, Mike was super kind in both instances; understanding and empathetic of my scattered "mom brain" plights, graciously and professionally delivering me and my car where we needed to go. Yesterday, he gassed up my elevated car for me, checked that my tank was indeed, not leaking, and off I drove with barely a dent in my wallet. Lesson learned- when the refuel alert comes on- get to a gas station asap! Also- Keep Mikes info in your phone in case an emergency occurs- no doubt he will retrieve you at any hour of the day or night, promptly and with an extremely fair and generous bill! read more

Blew out a tire on Route 78 in Union. Called one company who told me there were in route and then 75 minutes later told me they couldn't do it. Mike was there in 10 minutes and took me back to work on top of it. Very Nice guy and professional. read more

The gentleman that towed my car (I believe he said his name was Mike) was honestly a lifesaver!! Not only did he get me and my son to our destination safe and sound but he took time to show my son how to hook the car. Great guy, made a bad situation into good. read more

NICEST and most professional experience ever in my life. Mike was so generous with his time and literally saved our butts when we got stranded with a bad battery. He goes above and beyond - and it was such a breath of fresh air during these COVID times. There are authentic and genuine people out there and Mike is one of them. #grateful read more

Negative stars. My apartment complex hired this company to scout cars to tow. They put up new signs I hadn't seen and emailed us (it went to junk). The sign states tow is $375, when I called in the morning he said "as of today it's $500, CASH ONLY". Bs fees were added. He then said it has to be on his time, but any additional day is $50. The website shows a home address and he said he can't disclose the address until the driver is there, I was late for work, driving around towns wasting time and gas, my old man had to wait, he was also an hour later than the time he told us to be there. Charging so much, but can't have a driver to move the cars. The other guy getting his car was charged $600. Worst part is I pay for my parking, but the office was closed and I couldn't get a temporary tag while my car was in the shop, and actual cars not paying don't even get towed. Very predatory and not in alignment with this towns towing cost limits. read more

AMAZING!!! Mike is extremely helpful and professional! Borges towing makes a conscious effort to do the best thing for the customer! He actively went out of his way to help my mom and I! I can't even stop using exclamation points in this review that's how awesome he is!!!! If you need help fast I would definitely make the call. read more

Borges Towing is by far the best Towing service around. I called for a tow a few days ago and they came out immediately. The wait time was very minimal. I received premier customer service from start to finish. All I have to say about this company is 3 words. Fast, professional, & courteous. Thank you Borges Towing. read more

Borges Towing is extremely professional and courteous. I have used them multiple times and never had an issue. They are in fact 24 hours, as I've called them at random times of the day/night and always received an answer. Great prices for the services offered. Only tow company I'll ever use. read more