We recommend Prospect Auto without hesitation! Derrick and his entire team do great car work and…read moreprovide professional service. My husband has been bringing his cars to this shop In West Orange for decades at this point and trusts them wholeheartedly to do repairs and perform maintenance. The other day, he told me that he goes here because they have a reputation of being honest and doing quality work at fair prices. I really rely on the car for work, so having the car in good shape is important. I want to feel confident and safe while driving the car each day and going out on the road. So I'll bring our car here for regular oil and filter changes. Recently, I brought the car over to the garage for a couple of jobs to be completed: rear brake pad and rotor service, front suspension ball joint and valve cover gasket replacements, and a wheel alignment. Very happy with the work!

Finding a good, honest, and reliable mechanic is the Holy Grail for any car owner. Derrick…read moresucceeded where two other mechanics across town had failed. Not only was the diagnosis absolutely correct, but it was explained in a way that actually made sense without talking down to me. Derrick and his team have been my mechanics since I moved to West Orange in 2018, and at this point I trust them completely with my cars. They're straight shooters. If something can wait, they'll tell you. If something needs attention now, they'll show you why. No pressure, no mystery charges, no unnecessary parts swapping. From a technical standpoint, their diagnostics have been consistently spot-on. They don't just throw parts at a problem hoping something sticks; they take the time to trace the root cause, whether it's electrical, drivetrain, or something more subtle that other shops miss. The work is done right the first time, and I've never had to come back for the same issue. Pricing is fair, turnaround times are realistic, and communication is excellent. They treat you like a long-term customer, not a one-time invoice. Shops like this are rare, and if you're looking for a place you can stick with for years, this is it. I recommend them without hesitation.

Nail in tire, removal was $45 !!! Staff was very nice…read more Walking distance, Close to where I live.

Good local garage. They have always got me in and out within the same day. One time I blew out a…read moretire on a raised manhole during road repair and they had to put on a whole new tire. Another time I had a slow leak from a nail and they had to patch it. Both times they took good care of me and the price was fair. Small shop, not fancy, good work. Parking is tight but it always seems to work out somehow,

I had two flats on my vehicle. Every tire shop told me they can fit me in tomorrow or the day…read moreafter. Jake's auto care took me right in and even power-washed a stubborn stain I couldn't get out on my passenger side door. Prices were great and the customer service was great from everyone.

Jake's is literally the ONLY place you should use. They are the most honest, responsive and…read moretrustworthy garage. They know what they're doing and are a really good value b/c they will not try to sell you on unnecessary services. I just picked up my car today and Jake saved me $3k+ by working his magic and sourcing a part that is generally only sold as part of a much larger & more expensive part. I could have kissed him when he told me he would have driven to another state to pick through car junkyards for the part if he had not been able to find one online. And he was not joking. He would have done it. The team is ultra nice. Everyone is very professional, yet also warm and welcoming. I am #Jakesforlife

Great guys who know what they're doing and are honest. Exactly what you want. If you go to the…read moredealer and get an obscene price, stop by here instead. You won't get a free car wash, but you'll probably save a few grand.

DO NOT USE THIS SHOP! My experience isn't based off one incident either, this shop has two strikes…read morewith me and will not be given the chance at a 3rd. 1st strike was them putting cheap brakes on my car that squeaked ever since I got the vehicle back. 2nd strike was them stealing out my vehicle and trying to play me like I'm some stupid kid. This shop had more of a reason to steal what was stolen than I do to accuse them of it. Fuck this place and I'm still contemplating on making a police report!

They are strictly a BMW repair shop everything I've had done to my car. There has been nothing…read moreshort of fantastic. They always do a great job and it's still a better deal than going to the dealer.

My new go-to place for BMW repairs!!…read more So, I begin having trouble with my car (struts, suspension and smoking underneath the hood). Last year I went to the BMW dealer (for something completely different) who told me I needed specific work done that would cost me $7k. Fast forward a year later, I let the dealer know what I was now experiencing and without taking a look at it, the consultant advised I should really get the work done that they advised me to get last year (this would not include the suspension or struts). So I begin to look at other options for payment including Klarna- which the dealer did not have. This brings me to Bimmerhub. I was getting down to the wire of needing to get the work done so I called Bimmerhub (after reading the reviews of course) to ask if I could bring my car in on short notice. Not only did they take my car in, I was able to get the actual issues that I was experiencing- fixed for a much lower cost. On top of that, I thought they would be keeping my car for no less then a week- but they were able to it back to me within a few days. I spoke with Mike at the front desk who was super pleasant to work with. More importantly, my car now runs smoothly. Hands down- great customer service and an even better alternative to going to the dealer. They have officially earned a new customer!!

Good people there. We liked discussing the needed work with them. After a "collision" with a strong…read moregate in a parking garage we needed a new front bumper cover, which on this car is practically the whole front, and anew side mirror. It takes time to get the parts, but they did a very good job putting everything together and the car looked great. Also: the in-town location puts it in walking distance for many people.

While it is very convenient to leave your car for maintenance and then travel to work via NJ…read moreTransit, it is costly. Oil change, tire rotation, and cabin air filter, cost twice the price I paid for the same service at the dealer. Also, though asked to call if service other than the requested oil change and tire rotation was needed, no call was made and addition maintenance was performed.

Such great customer service!…read more My mom and I stumbled by this place near her job about a year ago. At the time we had been fed up with our current mechanic since he would keep overcharging us for any small thing that needed to get fixed. Essentially we had been in search for a new mechanic and since I happen to see this place I mentioned to my mom that she could give this place a try since it was less than 10 minutes away from her job! We were not sure if this place could be trusted but after ready some reviews on it, we knew it would be a reliable place. Our initial visit and the countless of times since, the mechanic here have been incredibly understanding and very sincere. My mom works in 2 hospitals and rarely has time for herself however they always accommodate for her whenever she is in need of something. I would completely recommend this place to anyone looking for a new mechanic shop that is reliable and honest!

Always great service. Been going here 20'years, never had reason to look elsewhere. Family…read morebusiness, good people. Great techs, great pricing, trustworthy. Don't hesitate!

You don't want to read a 5-paragraph review when you're looking for a mechanic. These guys are…read morehonest, fast, and priced fairly. We drove up to NJ from DC and some nuts came loose on our wheel. There was an awful wobbling sound as the wheel was absolutely loose. I checked the tire, I checked under the car, but of course I had no clue. We thought the damn car was falling apart. A mechanic that wanted to take us for a ride could have made up any story and charged us $200+ for some nonsense work. Instead, these guys told the honest truth, charged us less than $60, and had our car fixed up in 1 hour. You can't go wrong with this place!!!

If I could give zero stars, I would. This shop's negligence put my life in danger…read more I had my car towed to Park Street Automotive with clear symptoms of a critical suspension failure: a violent lurch to the left when braking, a loud rumbling, and a worsening steering wobble. They ignored these critical safety symptoms and diagnosed only a noisy exhaust. When I questioned this, they were dismissive and, after the repair, told me to "take it on the freeway for a spin and see what happens." I took it to another shop for a second opinion instead. They immediately found the real problem: the front control arm had failed and my wheel was literally about to fall off. The issue had nothing to do with the exhaust. A mechanic who fails to perform a basic safety inspection and tells you to "see what happens" with a failing front end is not someone who should ever be trusted with your vehicle or your safety.