Amazing amazing amazing!!! Thank you James and Number 1 Auto transport…read more After another large auto transport company failed to pick up my vehicle during the promised pickup window (and they just kept telling me they wouldn't know when they would be able to), I was left scrambling and had to extend my rental car in California. I was even told they couldn't find a carrier in my area that could transport my car from Florida to California. After my experience, that clearly wasn't the case. I found out about Number One Auto Transport on Reddit after I saw some great reviews and filled out a form on their site Thursday night. On Friday morning James gave me a call (JAMES YOURE THE BEST!!!) & not even an hour after speaking with him, they had already found a carrier for me. They got to work immediately after our phone call, and my car was picked up that Monday (I first spoke with James on Friday). Since this was my first time shipping a vehicle, James took the time to explain exactly how the process works, listened to my situation, answered all of my questions honestly, and found me a great price (and locked in a carrier super fast). I never felt pressured or misled, I just felt genuinely taken care of. The carrier was fantastic, and both the company and the carrier were professional, responsive, and communicative throughout the entire process. My car arrived from Florida to California in perfect condition, exactly as it was when it left. After my experience with the other "big" company, i was really hesitant about putting trust into another company, but I'm glad i trusted this company. I really appreciated the honesty, transparency, and urgency that Number One Auto Transport showed. They delivered exactly what they promised. I will only use Number One Auto Transport for any future vehicle shipments and highly recommend them to anyone looking for a reliable, trustworthy, and professional auto transport company.

Outstanding Service! This is our sixth (6th) time using John and his team. Flawless process. The…read morecommunication was great via telephone, email, and text messages. We've used John and Number 1 Auto Transport to relocate our son from Maryland to Boise, Idaho last year for work. Now, the move from Boise to Dallas, Texas. I highly recommend this team. The pricing is reasonable, but more important, the timely service and delivery.

A-AAA Auto Transport was on top of communicating with me re when I could expect to hear from the…read moredriver. The driver was very prompt and courteous re picking up the car that was being shipped from Cape Cod to West Palm Beach area. He guestimated when it would arrive. He called the night before pickup to let me know he would be there in the morning. In the morning he was there promptly. A few days later he called to arrange delivery of the car. Throughout all communication, he was most courteous. Car was delivered in good condition. The office staff was very friendly and very available to answer my questions. Highly recommend.

I used A-AAA auto to transport my son's car from CT to Texas. I found them after the first…read morecarrier could not deliver. They had my order for almost 2 months and then when it came down to it, they did not have a carrier. Then I contacted A-AAA and in 1 week, I met at a drop off location, they picked up the car and delivered as promised. No hassles and exactly what they said they would do. I was very pleased and would recommmed them to anyone who needs a reliable carrier. They were a bit more expensive than the previous carrier, but they delivered - you get what you pay for.

I found this company myself online, and they took great care of my car. The transport was actually…read morefaster than I expected, which was a pleasant surprise. I'll admit, I called them quite a bitit's just something I do to make sure everything goes as planned but they were very patient with me throughout the entire process. They always answered my questions and made sure I felt comfortable. Most importantly, they delivered my car safely and on time. I'm very happy with the service and would definitely use them again.

Beware of using Rivalane. They do not move vehicles, they will charge you and then try and find…read moresomeone to move the vehicle for less money. They picked up an emergency vehicle for me in West Hurley NY, three days late, then would not give me the drivers details or a date when it would be delivered. They will promise to deliver and never do. Today's date is 08-16-2025 and we are filing a stolen vehicle report with the NY state police. Rivalane is a complete scam!!!

*Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

Very seamless experience with this company. Needed my Jeep transported from New York to Florida in…read morethree days and they did it in two. Driver kept me updated and was very responsive. I would definitely recommend.

Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

Excellent, dependable service from booking through delivery. Three choices for delivery time…read moreframes, depending upon your need, as well voice of open or closed carrier. Owner, Eric S., a former driver himself, understands the definition of good service and delivers. I look forward to shipping my next vehicle with Knickerbocker. *Update*We did in deed ship another vehicle using Knickerbocker four months later. Our truck arrived earlier than expected and in perfect condition. Thank you Eric for the outstanding service.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

Excellent communication from the company from the beginning to end…read more This is the first time since my husband and I have shipped our car to Florida that the vehicle was picked up on the date we asked for and delivered as promised. I especially liked the feature of being able to pay with a credit card to the company instead of paying cash to the driver. The drive was courteous . I plan to use this company for future shipping needs.

I was unaware that the company was going to use another shipping company to ship my cars if their…read moretrucks are unavailable. I was not address this right away. I was told that I would get replies on the status of my car and no responses were made back to me. Overall, my car arrived but I was told different dates by the other company three times. I didn't like the fact that I had to be worried but the car did make it to WA from NY at the end.

Top-notch service. Scheduling was easy, pricing was fair, and the entire process was handled with…read moreprofessionalism. Pickup and delivery were seamless, and I appreciated the consistent updates along the way. My vehicle arrived exactly as expected--no issues at all. You can tell this company takes pride in what they do.

Hands down a great experience. Chris was great. He made the process easy and swift. I received my…read morecars as promised. Definitely recommend and if I ever need to transport any vehicles I know who to call. Thank you!!!