We had a family coming in from overseas and needed a 12 seat van for trip to DC and Niagara. Things…read morecame up and had to change our plans and Jay was more than accommodating. Wish all rental places were as responsive as this one. Will definitely be using them again for future van rentals. Highly recommendable!!

I want to thank Jay for helping me figure out what kind of vehicle I need to transport tents and…read morepeople safely. He was helpful and knowledgeable and honest. Thanks Jay!

Their service is great! No doubt about that! Just avoid the…read morecolor changing Toyota from Maine lol. It will get you in trouble and not the kind of trouble when you wake up between 2 hot girls and a unicorn in a nice 5 star hotel . Clearly, I have enough time on my hands now to write the review, so I will say one more thing. Had the funniest argument with the manager about the vehicle's color Police claimed it was BLACK I said it was BLUE Him and the registration said it was GRAY The guy from the bus stop said it was GREEN felt like the dress online all over again Now, when I'll figure out how to post a damn picture here, you will need to decide if you are team Eduard, team Jacob, Tim Allen or the A Team! Followed by food fight to the death! And may the odds be forever in your favor!

I rented a car as a result of an accident so paid for by insurance. when I booked I asked to be…read moreunder what my insurance pays not over and that I just needed a vehicle to accommodate two car seats. I was assured that I was given it as my agreement had the daily rate under what my insurance allows. upon returning the car I was charged almost $100. When I went to store and spoke to branch manager Nathalia Nunez she advised that it's "due to taxes daily after the rate". I advised her again I was not told of such and specifically asked the rep (young girl with blonde hair, very nice) that I wanted to ensure that it's completly covered by insurance and I was assured it was. Ms. Nunez advised she would be calling me next day and never did and when I called to follow up I was advised she was not available. This is horrible customer service and follow up and misleading. especially when advised of request at time of booking.

Great location quick service! This is the only place I will rent cars from any more. They are…read morejust across the GWB which ensures a lower price but I am not going to some crazy far place. every time we pick up the car and drop it off the guys working there are super plus friendly and quick to help us get on our way. Last time we picked up the car it wasn't washed so they just gave us a discount which was great. It was rainy so who cares about a car wash right? Love it here can't wait for my next adventure starting from here.

Definitely affordable, friendly and great customer service! Forgot to get his name but the general…read moremanager is on top of his customer service. They do have 200 miles limit per day but definitely a great pricing even for Baltimore trip! Korex will be my first choice for car rental in NJ / NY area! Give them a call even if you are price shopping! Bonus: Korean speaking staffs on site

I rarely give a review,however,I feel that I must,this time…read more This was one of the best experiences renting a car,that I had.the lady who rented me the car was super nice.she was very friendly and didn't sell me a bill of goods,so to speak The pickup and car return went very smoothly. I haven't even mention the very fair cost of the rental I would only use Korex,whenever I need to rent a car. I also love to help local business. I give them a 5 ++++++rating

Always had a great experience with these people... 43 years in NYC. These are my go-to people.read more

aamcar are liars they tell you a bunch of good stuff while your asking about renting a car ..then…read moreyou get the with all kind of good stuff they said and it's way more charges the agreement...and there cars are garbage they sound like trucks they ride hard and they drink alot of gas to be small cars....there rate is a zero No no no you stated to me if I would have brought it back in the morning I wouldn't have been charge for the day...But the day I picked up the car you said bring it back Monday any time before I have till 10pm then your cars do have some issues and you being a smart ass I've been renting with Aamar for a very long time and I never expected a luxury car I have my own just needed a rental for the weekend .... I had to exchange the first I picked up the key wasn't working properly...And not to mention it was all scratched and dented up like really ...Ya had nice cars before smooth riders....

Went here for a rental car and it was fine. The car was great, the attendant was a nice guy, and in…read moregeneral I couldn't ask for more. I'm seeing some negative reviews here, and I notice that car rental places in general get bad reviews. That's the way the cookie crumbles. Taking away one star because there was no bathroom for patrons. Supposedly out of order. Whether it was or not, it should have been fixed promptly.

No vehicles at this spot and a bad experience. I had reserved a full size online for 8am pickup but…read morewhen I reached the location they said they don't have any full-size and they expect one full size car to be returned at 9:30am and I should come back at that time. At 9:30am then I called in they said they never said 9:30 and instead it's gonna be around 10am and plus they might take time to clean and sanitize it since there is only one person in the location. The guy also just hung up my phone without letting me speak at all. At 10am when I called in, he said the car is not yet in. Finally out of frustration I had to reserve my car from enterprise (5 blocks away) at 11:30am because we couldn't wait longer than that.

So... I've just rented the full size SUV from Hertz @ amazing price during this busy season (even…read morewith Covid.. all of SUVs were rented out actually). I decided Hertz @ Fortlee due to the convenience of location ( close to where I live and the Newark Airport ) as well as the competitive price. of course. Well, it started as a bit of disappointment b/c when I got there to pick up my car, the representative said it isn't available and they wanted to contact me but couldn't locate my number to call ahead. ( booked through hotwire...so I blamed them lol) Wish they had e-mailed me though..as I am really responsive !. Anyway, it kinda screwed my plans for the day, but he was ready to offer other options like a big sedan... Unfortunately, I really needed the full size SUV to fit a huge carriers. He asked if I could come back in a couple of hours and I didn't really have an option, so I agreed. Well, then, why no deduction of ratings? He was apologetic (not rude) and seemed to understand how frustrated I was all while dealing with other customers and calls that kept coming in. I could tell how busy they were..and I understood there was nothing he could do for the renters who just won't return the car when promised . Anyway, I went back there a bit earlier than the time he told me to come back, and he said in 10mins I can get a car I wanted. So yes. the car wasn't clean due to obvious reasons that I rather wanted it asap..so I didn't mind..(had my own sanitation kit lol and wore a mask even inside a car). can it was more to pick up friends with lots of carriers. (emphasis on luggage rather than friends lol) Now the real reason for 5 stars is that the other gentleman who helped me out (a tall African American representative, I didn't catch his name) was so friendly with all things were going on..I could see he has been running around trying to take care of lots of things and even though I was early, he apologized for my waiting and promptly handled the matter without any issue. smooth ! Yes.. the car was from Florida and dirty outside with lots of scratches and all but very comfortable and worked out perfectly.....more importantly, a good ..personal customer service and their friendly demeaner made everything okay in my case. .. ( I wasn't even in particularly in a good mood either with a lack of much needed sleep) So my take is this...I know we all want everything to be perfect for us and all...but when it's busy season in which a few agents have to deal with such volume of businesses at once, just give them a little break. :) I have rented smaller SUVs for next 2 days, and I will update on the review.

If I could give them less I would…read more When renting the car I specifically explained to the representative who was the manager at the location that I am only seeking coverage for specific days. The manager then stated " I did explain to her that she could do the coverage for a week and extend it out if she needed." I only asked for the remaining days of that weekday. He then proceeded to tell me that the amount per day was 25 dollars and to sign. I asked for the total and he said it would come out to around 200 dollars without tax. He then proceeded to tell me to sign below. I've made multiple calls to the company and each time I was reassured I was not going to be charged for anything. The manager was deceitful and used these words. He stated he could do certain days the company claims they could not. This is Failure of representing the company policy's and fail to take accountability. I have email proof of the agreement the representative made and even phone records that hertz claim to record (11/29/23 8:31am stating no charges . 12/12/23 3:07 pm failure to explain cancellation procedure. 12/14/23 10:12am failure to take manager accountable for his misrepresentation of the company policy and failure to explain cancellation.)

Rented a car for Valentines weekend and everything was perfect. Car was ready right at the…read morereservation time, all employees answered the phone in a timely manner, and never pressured into getting add ons. This is probably the opposite of what you'd experience with their competitors down the street. Alex gave us a great price on an upgrade and we opted for an Audi Q7, which was a real treat to drive. Upon return Matt was great in providing a smooth drop off experience. This was not the first time we rented from this enterprise and it certainly won't be our last

I made a reservation and I had to cancel it because I didnt have my credit card with me (I offered…read moremy debit which they didnt accept)and Expedia didnt give me back my money

Me and my daughters rented their car butters, The drive to Virginia was amazing. The heated seats…read morehave the perfect temperatures and it was easy to use the AC and gps once the phone connected. The drive was smooth, and I had no problems with the pedals or the wheel. Their customer service is really great I had a wonderful experience with Tory and would 10/10 rent again. I do suggest using them if you're in New York, most rental companies are rude or won't let you use their cars without a proper credit check which I'm completely fine with doing but the hassle is just so.. you know.. Tiring. I was able to get the car delivered to my residence and picked up as well, which is insanely convenient for me. I will definitely continue to use this company in the future whenever I need means of transportation.

This place is dishonest and tries to scam us in every way possible. 1000miles included in our trip,…read morewe started with 16080 ended at 16851. The host posted a "Trip A" mileage of 1711 wants to charge us an extra 711 miles. I mean c'mon, any educated person can read the total car mileages.