Definitely affordable, friendly and great customer service! Forgot to get his name but the general…read moremanager is on top of his customer service. They do have 200 miles limit per day but definitely a great pricing even for Baltimore trip! Korex will be my first choice for car rental in NJ / NY area! Give them a call even if you are price shopping! Bonus: Korean speaking staffs on site

I rarely give a review,however,I feel that I must,this time…read more This was one of the best experiences renting a car,that I had.the lady who rented me the car was super nice.she was very friendly and didn't sell me a bill of goods,so to speak The pickup and car return went very smoothly. I haven't even mention the very fair cost of the rental I would only use Korex,whenever I need to rent a car. I also love to help local business. I give them a 5 ++++++rating

Rented a car for Valentines weekend and everything was perfect. Car was ready right at the…read morereservation time, all employees answered the phone in a timely manner, and never pressured into getting add ons. This is probably the opposite of what you'd experience with their competitors down the street. Alex gave us a great price on an upgrade and we opted for an Audi Q7, which was a real treat to drive. Upon return Matt was great in providing a smooth drop off experience. This was not the first time we rented from this enterprise and it certainly won't be our last

I made a reservation and I had to cancel it because I didnt have my credit card with me (I offered…read moremy debit which they didnt accept)and Expedia didnt give me back my money

So... I've just rented the full size SUV from Hertz @ amazing price during this busy season (even…read morewith Covid.. all of SUVs were rented out actually). I decided Hertz @ Fortlee due to the convenience of location ( close to where I live and the Newark Airport ) as well as the competitive price. of course. Well, it started as a bit of disappointment b/c when I got there to pick up my car, the representative said it isn't available and they wanted to contact me but couldn't locate my number to call ahead. ( booked through hotwire...so I blamed them lol) Wish they had e-mailed me though..as I am really responsive !. Anyway, it kinda screwed my plans for the day, but he was ready to offer other options like a big sedan... Unfortunately, I really needed the full size SUV to fit a huge carriers. He asked if I could come back in a couple of hours and I didn't really have an option, so I agreed. Well, then, why no deduction of ratings? He was apologetic (not rude) and seemed to understand how frustrated I was all while dealing with other customers and calls that kept coming in. I could tell how busy they were..and I understood there was nothing he could do for the renters who just won't return the car when promised . Anyway, I went back there a bit earlier than the time he told me to come back, and he said in 10mins I can get a car I wanted. So yes. the car wasn't clean due to obvious reasons that I rather wanted it asap..so I didn't mind..(had my own sanitation kit lol and wore a mask even inside a car). can it was more to pick up friends with lots of carriers. (emphasis on luggage rather than friends lol) Now the real reason for 5 stars is that the other gentleman who helped me out (a tall African American representative, I didn't catch his name) was so friendly with all things were going on..I could see he has been running around trying to take care of lots of things and even though I was early, he apologized for my waiting and promptly handled the matter without any issue. smooth ! Yes.. the car was from Florida and dirty outside with lots of scratches and all but very comfortable and worked out perfectly.....more importantly, a good ..personal customer service and their friendly demeaner made everything okay in my case. .. ( I wasn't even in particularly in a good mood either with a lack of much needed sleep) So my take is this...I know we all want everything to be perfect for us and all...but when it's busy season in which a few agents have to deal with such volume of businesses at once, just give them a little break. :) I have rented smaller SUVs for next 2 days, and I will update on the review.

If I could give them less I would…read more When renting the car I specifically explained to the representative who was the manager at the location that I am only seeking coverage for specific days. The manager then stated " I did explain to her that she could do the coverage for a week and extend it out if she needed." I only asked for the remaining days of that weekday. He then proceeded to tell me that the amount per day was 25 dollars and to sign. I asked for the total and he said it would come out to around 200 dollars without tax. He then proceeded to tell me to sign below. I've made multiple calls to the company and each time I was reassured I was not going to be charged for anything. The manager was deceitful and used these words. He stated he could do certain days the company claims they could not. This is Failure of representing the company policy's and fail to take accountability. I have email proof of the agreement the representative made and even phone records that hertz claim to record (11/29/23 8:31am stating no charges . 12/12/23 3:07 pm failure to explain cancellation procedure. 12/14/23 10:12am failure to take manager accountable for his misrepresentation of the company policy and failure to explain cancellation.)

Not a real company! The service is non-existent and they will scam you. We were charged ridiculous…read moreadditional fees that were not disclosed at any point during the rental and which were added without our knowledge. Additionally they never responded to our inquiries.

We found EZ Rental Car after our car was hit by a truck and everything spiraled into insurance…read morechaos. James completely came through in the clutch. He helped us navigate all the back-and-forth, kept things simple, and made sure we were never stuck without a car. He went above and beyond the whole time and genuinely made a stressful situation way more manageable. Can't thank him enough.

I reserved a Toyota Corolla or similar and was instead told they only had a Toyota Tacoma and no…read moresedans. Not only is my luggage now either open in the bed or visible in the back seat but I am also stuck with worse gas mileage. I booked the car weeks before and am now stuck not being able to stop without taking my luggage out so the care doesn't get broken into. Staff was friendly enough but I am still stuck with the inconceivable of a truck and the worse gas mileage. Only reason I am not more upset was the price I got through Costco.

Quick and easy pick up and drop off. The people running it are very friendly and very…read moreunderstandable. They are also very military friendly which is really appreciated.

If you are why this place doesn't have better rating, you are not alone. I had same concern when I…read morewent to rent a car for the first time a few weeks ago. The place is now under new management and my whole reservation process along with the key took less than 5 min. The gentlemen who was behind the counter was beyond courteous and the person who had me the car key I believe his name is Wesley is very friend and nice gentleman. I have rented a few times for this place because of the competitive prices and great customer service. I have witnesses people trying to walk in after the store is closed and being rude for no reason. The hour n policies are listed because of a reason. If you can't read, well it's on you. I recommend this place.

WORST EXPERIENCE Cannot help but think this interaction…read morewas racially driven. After waiting patiently for another family to be assisted, I was rudely told to approach the desk. Though I had already prepaid and confirmed my reservation, two men were extremely rude and refused me service while retrieving my drivers license and credit card. They refused to issue me a vehicle and told me to call customer service to cancel. They forcibly pushed me out of the building into a snow storm in a suede jacket, before I could even call an Uber, and locked the door behind me. My Jacket was RUINED and my ETA was set back two hours. RACIST CHAUVINIST UNSAFE

I hesitated to speak up, but the truth must be told. I initially entered a partnership with this…read morecompany, investing my own money, purchasing vehicles, and securing office spaces. At the time, the company had little to nothing. I was determined to elevate it to the next level. However, things quickly took a turn. I was pushed aside when it came to managing finances, and never got control over the incoming funds. I never saw any of the revenue; instead, Tyson Brown consistently pocketed the money, spending it on personal luxuries and, shockingly, on his mistress. Suspecting foul play, I had no choice but to hire a private investigator to uncover the truth. What I discovered was appalling. Numerous people had warned me that he was a scammer, deeply in debt, and involved in countless fraudulent activities. He had taken cars from people without paying for them, leaving victims to deal with repossessions. And also did not pay loan companies and had a lot of cars repossessed and the other peoples names destroyed all their credit. I quickly realized I needed to move to protect myself. I left the company immediately, distancing myself from the fraud, illegitimate paperwork, and overall unethical practices. I have too much to lose to be associated with such corruption. Since then, I've started my own business, which is thriving. Everything is above board--no scams, no illegal activity. I've built a clean and transparent operation with an incredible team who supported me through the challenges I faced with that disastrous partnership. Now, it's time to take action and ensure that Tyson Brown is stopped from scamming and exploiting more people.

Tap Tap I've had to distinguish pleasure of working with this company side-by-side and I must say…read morethat the service that they provide is second to none compared to many other companies that I've worked with in the previous years starting with the customer service the response time in between booking and reserving cars, their personal drivers and chauffeurs that are always on time and professionally dressed Plush Luxury Transportation and Plush luxury collection companies that are going places and I'm happy to be a part of it. I would recommend this to anyone that's looking to rent a car, private drivers for any occasion or any event. .

We had a family coming in from overseas and needed a 12 seat van for trip to DC and Niagara. Things…read morecame up and had to change our plans and Jay was more than accommodating. Wish all rental places were as responsive as this one. Will definitely be using them again for future van rentals. Highly recommendable!!

I want to thank Jay for helping me figure out what kind of vehicle I need to transport tents and…read morepeople safely. He was helpful and knowledgeable and honest. Thanks Jay!

Never on time, but a tad bit cheaper than most places…read more Edit: I would recommend you hash out the 20-30 extra and get yourself a more reliable company. Also make sure you read the TOS

This place is so unprofessional. I don't think they give crap about other people's business…read more Before reading the review by Jamie, I was upset I didn't get the vans I reserved. But I'm thankful I didn't get the vans. I had to borrow 2 vans for upcoming company event.I literally called them almost every day for the whole one week probably 2 weeks prior to the renting date. I wanted to make sure I'm bringing the right documents and to make sure I get the vans. I made reservation with cc authorization form and they said I don't have to worry about renting the vans. Even on the day before the renting date. My coworkers went in to get the vans the next day and they said they don't have any van for us. Apparently the vans which were supposed to be return that day did not get returned. Customers called in to extend the dates and I guess they let that happen. Like the other review, to be fair, when we were conversing back and forth with phone calls, he was nice and helpful and I guess some things are uncontrollable. But what's the purpose of reserving the vans when there's no guarantee that you would be getting the vans? It's just sad to see people doing business like this. They should be more prepared and this shows that they are not professional. If you are planning something important, go somewhere legit even if you have to pay a little extra. It's not worth it.