Shady practices. Bait & Switch. I had a vehicle lined up to purchase and they sold it out from…read moreunder me. 4 hours before I had schedule to sign papers and pick the vehicle up, they texted me to say they sold it. I'll never give them my business and you should avoid.

Bait and switch prices on the internet. They artificially lower the prices on internet then when…read moreyou ask them to honor it the refuse to honor it. Also won't get called back for an OTD price, funny guy said we'll I don't really work in sales but someone will call....never do business with a disreputable place like this

Terrible service dept. 3 hrs later after we said we were…read morewaiting for truck for an oil change they bring it into the shop... Wtf, if your too busy let me know ahead of time......now I. Sitting here for another hour...my time is worth money too Terrible service e advisors ​

Just to give you some perspective I have purchased two new vehicles from Schultz Ford over a period…read moreof 1/2 years. I have spent in excess o 75 k total for both. Please understand that this is not an indictment of any salesman on the floor but instead and indictment of dealer management. I am now in the market for a mid sized truck. I went back to the dealers web site thinking I was going to do business with them again. I saw three 2024 rangers on their web site all of which were very attractive to me. I also thought that being a 2024 it would be a better situation for a deal. On Jan 18th I inquired about one of the vehicles and at the same time requested them to send me the Window Sticker because the link was not working. The responses I received either said they were going to check with management or could not provide it to me directly. I addition I was invited to make an appointment by calling. Today I happened to be in the neighborhood and decided to stop by. I walked the lot and found two of the three vehicles I was interested in. I went into the showroom and asked for help. To my surprise I was told that two of the trucks were awaiting parts for a safety recall and the third one was just sold. I did stay to begin the write up of a new truck. When I left I realized that this situation could have been viewed as a Bait and Switch situation. I feel this way because I was never told up front that the vehicles were never available. Especially with the two that were not available because of recall issues which were known well before my inquires. There was no indication on the web site that these vehicles were not available. I feel I might have been mis led into thinking that I had an opportunity to purchase one of those vehicles.

Coming back here to update my review…read more Previously, I struggled to get in contact with Honda over the phone. But you really just have to get in touch with directly a Service Advisor or head over to their online appt portal for help. This has been a breeze. Note: there are multiple Joes working at DCH Honda, but they're all excellent from my experience! The original Joe I called scheduled me immediately for an inspection, oil change, and complimentary tire rotation. That removed a huge weight off my shoulders since I needed an inspection ASAP. The Joe who took care of me at the service dept desk answered all my questions and got me in and out of there quick. The person who worked on my car did a really nice job explaining the services in a video.

Takes 9 months to schedule a recall rapair. I arrive, the service agent John confirms contact…read moreinformation, to which we all joke that the information the system still showed was my ex's number. He confirms that he changed it, and wrote it down on my papers too. Lets me know it is going to be a 3 hour job. I have to stalk after 1pm, 4 hours later, no one answered the phone for an hour. FINALLY at 2pm I get someone that says the tech will reach out shortly. ANOTHER 2 hours go by, and I call John back just for him to have all the audacity in the world and say "I called you back several times to let you know it was ready", I then remind him of his dumb joke earlier that day and ask what number did you call because I have no missed calls. He replies, it wasn't even your number, you can come pick up. Completely disregarding my request to have the tech call me to discuss an LKAS alarm on my dashboard, had no problem charging me the diagnostic fee I had originally planned to discuss with the tech when he was supposed to call me. Only to be disregarded by John when he let me know 'don't worry I could apply that payment to the repair when I returned to have the windshield camera recalibrated.' He then lets me know the laundry list of recommendations I need, including an oil change (The car was at 90%, I had a full tune up 45 days prior) and just dismissive. I was not going to argue, I paid and left. Thanks for asking! No more than 2 days after this recall repair and minimal usage, my car dashboard has had all the alarm notifications go off. I call him back to let him know and ask what happened during this recall repair appointment because this has never happened to my car and he was even more dismissive letting me know the errors I am seeing now have nothing to do with what happened at the appointment. To my surprise, I take it to a trusted mechanic who lets me know nothing looked new in their supposed repairs and it has been a long week worth of trips to the mechanic this week because the errors continue coming back on the dashboard. I wouldn't trust this dealership with a bicycle.

Hello, my name is Cyrus. I have worked in this industry for over 19 years. I have to say that the…read moreownership is here every day. They engage with clients all the time without them even knowing they are talking to the owners. They genuinely care about both the clientele and the staff. I have had the opportunity to work for several different brands and owners, both corporate and private. They, by far, maintain a level of professional courtesy well above all others. I can honestly say that I wish I had found them earlier in my career. We hear stories all the time from clients about how they were treated, or mistreated, everywhere else. Sitting in my seat and watching both sides of the experience is refreshing. The typical clients who frequent this business are just as wonderful to work with as the ownership. Coming to work and feeling the positive energy and calm atmosphere in this place is refreshing. Although I have been here for just under a year, my name is not on most of the websites. They do not even know that I am leaving this review. I do not usually go out of my way to leave reviews for anything. This place is different and a breath of fresh air. Thank you for giving me the opportunity to work with you. Cyrus Kelly

Of the car dealers I dealt with they seemed to be fairly honorable. I did not end up buying the car…read morefrom them but I was pleased with the service and flexibility. Thank you

Last year I went looking for a car w my mother and we were absolutely taken advantage of. I was…read moresold a 2016 Chevy equinox with engine & electrical issues, I picked up the car on Saturday and Sunday morning the car wouldn't start. Against better judgment I kept the car & it lasted a year before it started smoking from the exhaust!!! After to speaking to a few people they have similar stories so DO NOT BUY CARS HERE!

Just bought a 2010 Subaru Impreza for my daughter from Marlon. Terrific experience ! Would…read morerecommend to anyone looking for a preowned vehicle . The selection is great . -Douglas Almanzar

At the end of November my Audi died on the Jersey Turnpike. It was a terrible ordeal and when I…read morefinally was able to make it home I knew I had the daunting task of having to find a new car. While I thought there would be many places open on Black Friday, I was wrong and I ended up stumbling upon Rockland Motors after two failed attempts at locating an open dealership. Either way, it worked out exactly how it should! This is a family owned business, and the people here treat you like it. Marlon was so kind and helpful and really made this stressful situation, so much less of a pain! I got an amazing car and couldn't be happier that I found this place. Thanks again!!

We just bought a used Toyota Camry from Rockland Motors. It was a great experience. Everything went…read moresmoothly, thanks to Diane and Marlon. They explained everything in detail and answered all of our questions. When we discovered that the car didn't have a user manual, he immediately ordered one to be sent to our home. We were satisfied with every aspect of our purchase and would not hesitate to buy our next car from them.

Terrible, service department. They told me the repair (a factory recall) would take an hour, maybe…read morean hour and twenty minutes. As time passed, I asked for updates several times and got repeated promises. After THREE HOURS AND 50 MINUTES I finally got my car back. I would never use them again for service unless my car broke down in front of their building and my phone wasn't working.

Service department is extremely short, rude, and will not give you a clear answer on anything.read more

George is the best! I picked up a catering order for a family party and the cheese sauce from the…read moremacaroni and cheese leaked all over my cloth seats and into the crevasse. His guys cleaned my car and I can't tell anything was split. 10/10 recommend!

A A great…read moreexperience! Knowledgeable, skilled and very professional in all regards! I strongly recommend Hi Tech Detailing to anyone wanting to approve the appearance of their car or truck. These guys will make it shine!

amazing service, price and staff. great waiting area and showroom.read more

I recently purchased a 2014 jeep grand Cherokee. I live out of state so it was important that I was…read morehappy w/the deal before making the road trip. I worked with Ken Campos and he was very helpful in getting me information, answering all my questions and making sure I received the best deal possible. Once there the transaction went smoothly, it didn't take hours like it usually does. I got there late on a week night and Ken and Jay both stayed to make sure I was taken care of. Ken stayed after hours and took the time to show me and explain to me all the features on the vehicle. The vehicles are clean and there is a good selection. I would do business with them again.

Alon from Enterprise in Bardonia went above and beyond for me, came in early just so I could get to…read morethe city for my treatment on time. He was so kind and went the extra mile for me. Great place with great people especially Alon.

I got no help what so ever, I was told that the policy change when that is not true I had to go all…read morethe way to New Jersey for them to help me and give me great customer service