1. AutoVision Auto Leasing

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Hicksville, NY

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AutoVision Auto Leasing

5.0 (2 reviews)
Closed • Closed

Services - AutoVision Auto Leasing

Auto loan

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

(50 reviews)

I had hit a deer, and my car had to immediately go in for repair. I'll admit, I am not the best at…read morehandling a stressful situation. They were so kind to me. They took time to find me the best car at my price point, and they definitely delivered. I had no idea how long I would need the car,. I'd call them every few days when I needed it to be extended. They made it painless, and it was never an inconvenience to call them. They consistently made the process seamless. They will continue to be my place for any rental car needs.

I do not recommend, I grew up in Hicksville, now I live in Tennessee and was visiting family. If…read moreyou go here be prepared. This past Monday, I rented a car from enterprise from another location and due to the engine making noises and gear slipping we brought it to the nearest location. We were told we could potentially swap it out, if they had availability. When we got there a lovely woman behind the front desk attempted to help us. Although a very rude young man butted in and abruptly shot down any suggestion the young woman brought up to assist us. He treated us like a major inconvenience and was very rude to my fiancé and I. When I tried to explain I understood it was an inconvenience to him, as well as to us he stated that other people have reservations. To which my fiancé informed him again that we also had a reservation for the vehicle. At this point I told him I thought he was being rude and didn't need to act like a jerk. To which he argued with me about how he wasn't rude or a jerk. Eventually after him continuing to argue with me the female employee we originally dealt with after he hijacked the conversation, de-escalated the situation. He then pretended to help but instead continued to antagonize the situation by suggesting vehicles smaller and smaller each time from what we said we needed. At this point my fiancé and I left. We were fortunately able to make it back the original location and get another vehicle. I understand that it was not a guarantee that they would have been able to accommodate us, but the customer service by the male was nonexistent, and he was extremely rude and argumentative. The woman was very nice and did try to assist multiple times but was constantly interrupted or shut down by the male employee. I don't know his name or if he was the manager but I surely hope not, because if he treats potential customers like this I can't imagine what he treats the other employees like.

AutoVision Auto Leasing - autoloanproviders - Updated October 2026

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