Having worked in a bank long ago and having been a call center customer service manager, I'm very…read moreexacting by nature. But I love this particular branch on 220 W. Old Country Rd, in Hicksville; I've felt happy enough to stay loyal for 25 years and it hasn't been the same branch manager the whole time. In the past decade in particular it has only gotten better with a real commitment to improvement in efficiency and customer experience. Banks are still banks, with all kinds of complex procedures, so it's all about the personnel and what kind of human interface they can provide. I'm amazed at the care they must put into the hiring or interview process to get such competent, caring people. There's not a lot of turnover, but when it does happen, each time they find a new star. Though it's not the biggest of banks, and doesn't meet every last one of my needs, they deliver a 110% effort and warmth every day.

I LOVE THIS BANK ! The staff here are Amazing. Everyone does an awesome job taking care of the…read morecustomers and really make you feel at home. I love greeting the staff and they are so respectful and polite that you walk out of there feeling great! I have been coming here and doing business with them for years . I want to Thank them all for their OUTSTANDING CUSTOMER SERVICE and HARD WORK! See you soon . KEEP UP THE GREAT WORK!

I was in New York to visit my parents and to get some documents delivered to Capital one for an…read moreestate trust thatI am the trustee for. I went into bank and spoke with Denise. Denise was totally great, She was super friendly and very helpful and took all the documents and photo copied them and then sent them to the correct Capital one Department. The bank is large and very nice in design. The staff were very friendly and helpful. If i had to go to a Capital One and it was near by I would defiantly go to this one.

I went in today to deposit money into our joint account for the first time in person. The teller,…read moreSeporia, helped me, but the experience was disappointing. I didn't know the debit card PIN. It was my first time doing an in-person deposit, with our new account so I didn't know what to expect. My husband sent me with the card, and when I called him to confirm the PIN, she laughed and said, "I can't believe this," while I was still on the phone with him. That comment felt unprofessional and embarrassing. She later apologized and even asked if I accepted her apology, which felt awkward. I said yes just to complete my deposit and not lower myself to her low standards. What should have been a simple Friday afternoon deposit turned into an uncomfortable and disrespectful experience.

My father died two years ago and had a cd in a utma for my son, who is 18. Bank refuses to crease…read morethese funds until my son turns 21 and the money is just sitting there earning minimal interest. They are preventing my son from rolling it over into a higher rate cd. I advise against using this bank.

Chase bank (near Sears) in Hicksville: NEW as of 2023, redone outside, new people inside, (or…read moretransferred from other locations) same old, same old for the rest. So, ya think its better all dressed up? 1 entrance in and out. They windowed over the back entrance. Hmm, I wonder what the Fire Marshal has to say about that! Handicap friendly- Whell they do have a few parking spots in front and a button to press to open one of the two doors and... that's about it. After all what more could one want? Wanna cash a check you gotta go in the bank, do all the show id and verify, deposit it, withdraw it and then get it cashed. Nice people- nah. Or shall I say mensa mensa depending on who you speak with and whos the Vice President of the day. Do they Believe you when you say hey the outside says drive up TELLER But NO! its not, only ATM's and one doesn't work. (see pix) Of course, I am lying to the manager so she can go out and walk over and see for herself! Yep. She did. Ask if I cared. After ALL one of the two ATM machines was working ! I should have know!! More to say? Why bother? Make a complaint! Like it would change anything. The branch they closed- Big Lots in Hicksville. At least there, some of the people had a pretense of being helpful. Hey its a business bank and after all business is business.

Your average Chase. We went in to make a deposit, the lines were not long, and we got out quickly…read more Not too bad an experience.

Went in to roll over money into a 401. woman at the "platform" was clueless and had to keep asking…read morethe man next to her what to do. they had us deposit the rollover check into our checking acct and filled out all the paper work to get the money rolled over - well nearly 1 month after and we are still waiting for the rollover to happen. stopped in on sat and lady we spoke too told us call retirement number, retirement people say branch SCREWED UP and did not authorize it as rollover. spent over 2 hours on the phone and have been told we have to go back to branch to get it fixed. they are the WORST branch I have ever encountered. thinking about taking our money and moving over to Chase

Well seeing as how I come here a lot, I've come to notice the things that seem to go on in the…read morefront part of the Bank. Charity work, Girl scouts or just some one saying hello.. Also free java that ain't half bad. Listen this review is really just me saying that if you are in the area and you need to use Citibank Then go here.

Nothing beats the convenience of being able to shop for a car no matter where you are. From the…read morebeginning of purchasing my "first" truck, the associates and advocates were extremely knowledgeable, friendly and assuring. No matter what questions, concerns and/or complaints they were always willing to spend sufficient time to get things done. I couldn't have asked for better customer service experience. They are truly a remarkable customer service oriented company. From being able to reach "live" advocates and to also chat with advocates from your phone. I returned the first truck under the 7 day warranty. Granted the truck was already 10 years old, my expectations were high based on the photos. Unfortunately, upon arrival and driving away with it . Its age truly showed. At the end of the day, it wasn't a fit at all. Now, under the terms of the 7 day warranty , if you get into an accident you own it. Well, I've been driving for 35 years and the only thing going through my mind was if I was stuck with this truck , I'd be miserable. So I did not risk driving it around and parked it until my second truck arrived. The second truck arrived a week later. And immediately I was 100% happier. Granted I spent more , this was a better decision. At the Carvana lot, I noticed a hole in The bed cover . And brought it to the attention of the advocate processing my purchase. Again, great customer service . In and out in 20 mins . Again I knew I wanted to keep this truck from the day I picked it up. So I worked with advocates by call them to address the bed cover issues. Cosmetic issues are generally not something Carvana fixes. Their policy is stated every car has its history/character, by not addressing each one they're able to keep the costs down and or pass the savings on to the customer. So I ended up having a few cosmetic issues that I felt should have been addressed prior to Carvana selling the vehicle. And you are able to submit up to "3" cosmetic issues for review and approval. I did and this is where my positive experience went south. Upon submitting the cosmetic issues , repairs were approved for repair. You have 60 days to visit their "in-network" approved facility to get the process moving. So I went to the repair facility and we prioritized the three claims. The first claim - was the make it or break it, if it wasn't fixed. I would have returned the truck. After 4 days, no progress was made. Being realistic , I can't expect the body shop to drop what they were doing to submit the cost estimate to SilverRock. The shop was awesome . Great customer service . So the day before my 7 day return I called Carvana. They're still waiting on the body shop and SilverRock to approve. Carvana was given until the end of day to get it finalized . Otherwise the truck was being returned. Lo and behold , it magically got done in less than 2 hours. This is the issue, Carvana will approve repairs , but the approval verbiage is very vague. You don't know what they're approving. And believe me , the insurance adjuster is seeking the cheapest repair possible or alternative product. Can't blame them. But I believe this is where Carvana falls short. All of my cosmetic issues should have been disclosed in the photos. Which brings me to their 150 point inspection each car receives prior to selling. If in fact, there was this quality control , as mentioned above, all of the cosmetic issues should have been disclosed or they should have been corrected prior to selling. You're limited to 3 cosmetic issues that you can submit to be repaired if approved. One issue I had, was the door trim was falling off of all 4 doors. You only have the ability to send 2 photos , one close up and the other 4 feet away. You have to pinpoint the damage on The truck . So I selected the drivers door. And in the notes I detailed the damage was on all four doors. I was approved to fix the drivers side door only. And calling Carvana was useless, I exhausted my 3 cosmetic issues. Basically was told if that wasn't satisfactory, I could return the truck under the 7 day return policy. Needless to say, I kept the truck. And I am happy. A week later, the only thing I'd have to say negative is going back to the 150 point inspection each car receives prior to selling. I honestly believe Carvana can improve on this , my truck looked great the day I picked it up. After a few days I was like wtf? The truck was a mess, dirty as hell and detailed only to the bare minimum. I truly mean bare minimum. That is the only negative experience I had with Carvana .

The process was simple and smooth with no issue. The representatives were very professional and…read moreknew exactly what they were doing. in the future I would definitely recommend go this route again.

Went to the branch today and I was surprise what lack of help the teller gave me. I have numerous…read moredeposits to different accounts and never ever written the "full" name of the companies on the deposit slip. The teller seems agitated in see maybe how many deposits I am doing and proceeded to educate me on how to do proper depositing. What a piece of work! I found this degrading and demeaning because I have been doing this amount of deposits every other day for our management co. I hope this review reaches the ears of someone in charge and perhaps change the culture at this branch. .................UPDATE The Manager is just as customer unfriendly as well. The Teller proceed to putting our "proper company names" on the deposit slip and misspelled some wrong.

We refinanced a car loan with Adam Esposito he was very helpful and accommodating would highly…read morerecommend him.

Very disappointing experience at this Island Federal Credit Union branch today. I came in with the…read moreintention of opening a new account, but I was left sitting and waiting even though the branch was essentially empty. The Assistant Branch Manager, Anthony, saw me but never acknowledged or approached me. As a woman of color, the interaction left me feeling uncomfortable and as though I was being intentionally avoided. While I cannot speak to his intentions, the way the situation unfolded made me question whether my race played a role in how I was treated. I came in ready to become a new customer and left feeling completely unwelcome. This was an extremely off-putting experience, and I would not return to this location.

Open on Saturday. I can't imagine using any bank that was not open on weekends…read more I'm extremely happy with TD bank!

Bank. TD Bank's are…read morescattered all over the place and this location is semi-convenient to me. That being said, I try not to go in here unless absolutely imperative. The location is on a busy corner and is totally undermanned and overwhelmed. There are just not enough tellers to handle the crush and seemingly every person on line has something complicated to discuss when they get up to the tellers. Their banking products department is also humming but at least there seems to be one person stationed per desk - unlike the teller window area. TD does have one redeeming aspect- they have their penny arcade where you can dump in your loose change, get the tally print out and get cash at the teller. The concept is great and there are no fees for the transaction - you do not even have to have an account. The downside of course is that you will inevitably get behind some guy with a hand truck and 5 gallon bottle of coins. Although they aren't supposed to use the machines for huge quantities of coins, the 2 women ahead of me, who were clearly together, commandeered both the change counters and proceeded to just about destroy them with the huge quantity of coinage they dumped in. Clearly the own a laundromat or something that generates huge quantities of coins - they shouldn't be allowed near those machines. In any case they managed to fill the machines no less than 10 times - which meant that the manager had to keep coming out to replace the bags. It was a nightmare to watch. In any case you eventually get your coins counted then stand on the 1 or 2 teller line and wait another 15 minutes to get your cash. The place was also not the cleanest - I doubt highly I would ever go back to this branch. Parking is available but tight.

I had hit a deer, and my car had to immediately go in for repair. I'll admit, I am not the best at…read morehandling a stressful situation. They were so kind to me. They took time to find me the best car at my price point, and they definitely delivered. I had no idea how long I would need the car,. I'd call them every few days when I needed it to be extended. They made it painless, and it was never an inconvenience to call them. They consistently made the process seamless. They will continue to be my place for any rental car needs.

I do not recommend, I grew up in Hicksville, now I live in Tennessee and was visiting family. If…read moreyou go here be prepared. This past Monday, I rented a car from enterprise from another location and due to the engine making noises and gear slipping we brought it to the nearest location. We were told we could potentially swap it out, if they had availability. When we got there a lovely woman behind the front desk attempted to help us. Although a very rude young man butted in and abruptly shot down any suggestion the young woman brought up to assist us. He treated us like a major inconvenience and was very rude to my fiancé and I. When I tried to explain I understood it was an inconvenience to him, as well as to us he stated that other people have reservations. To which my fiancé informed him again that we also had a reservation for the vehicle. At this point I told him I thought he was being rude and didn't need to act like a jerk. To which he argued with me about how he wasn't rude or a jerk. Eventually after him continuing to argue with me the female employee we originally dealt with after he hijacked the conversation, de-escalated the situation. He then pretended to help but instead continued to antagonize the situation by suggesting vehicles smaller and smaller each time from what we said we needed. At this point my fiancé and I left. We were fortunately able to make it back the original location and get another vehicle. I understand that it was not a guarantee that they would have been able to accommodate us, but the customer service by the male was nonexistent, and he was extremely rude and argumentative. The woman was very nice and did try to assist multiple times but was constantly interrupted or shut down by the male employee. I don't know his name or if he was the manager but I surely hope not, because if he treats potential customers like this I can't imagine what he treats the other employees like.