They don't provide security for their Internet and when you call him and ask him about it, they…read moretell you you have to take care of that yourself

EVERYTHING! The WORST service E-V-E-R!!!! You get 0 stars (I'm FORCED to give a star)! My phone…read moreline has been down going on 3 WEEKS! I will sue them if they don't get it back up and running. The ONLY reason I have a landline is because my cel service doesn't work and I need SOMETHING in case of EMERGENCY! I just got out of the hospital from MAJOR surgery. If something happens while I'm home trying to recover, you can bet I will sue Century Link up the Ying Yang!

Century Link says my package includes 100 mbps internet. Speedometer shows 35-40. They asked if I…read morewant to upgrade to 140. I wonder if that would be any faster? Maybe 140 will really be 50.

This company borders on a scam: they charge way too much for saturated lines and low speeds,…read moreoutages can last days with no notification and without prorating your bill, it's often not until you contact them directly that you'll discover how long it's going to be until service is restored in your area, and if you need a technician to handle their own lines and hardware, you're SOL for at least a month. I doubt they keep local technicians to oversee service, that's how fly-by-night this scumbag company is. I finally had it today after being informed that my day-long outage (their own service claimed we'd be restored tonight) turned into a week-long outage. Again, no notification. We're canceling and trying our luck with Comcast.

Best priced, highly reliable provider of local and nationwide business services including:…read moreInternet, Voice Over IP, Cloud Hosting Services(Including Microsoft Exchange 2010) and Internet Security Solutions. Typically with $0.00 down for equipment, installation, and activation.

WORST in store face to face customer service we have ever encountered with Verizon employees. So…read morebad that after being loyal customers for more than ten years we dropped them and went with another company!

Luis was very helpful and patient and got us taken care of. Sometimes upgrading a cell phone feels…read morelike buying a car but Luis took care of us while we were in store. We had free Disney+ and Hulu and ESPN+ on an old plan and we understood that would end on the new plan but we could still get it as an add-on perk for $10/month. However, when we got home and tried to change to the new add-on perk, Verizon emailed us that this deal was not allowed where we live due to some weird state law. Spent two hours on the phone with CS, they couldn't do anything. Wife went back to the store today, spent another 90 minutes trying to resolve it with someone other than Luis, still couldn't help us. We are just out of luck, apparently. We can't possibly be the only ones trying to add that perk where we live. Verizon knew this was an issue and they still advertised it. Might've stuck with our cheaper previous plan if we had know this was going to turn into a thing.

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

My internet was not working last night. So I talked to the chat bot; who obviously would not…read morelisten. Finally got a live person, I think semicolon because she would not listen either. Instead of listening for the problem she tried to upsell me a phone, a smartwatch, a faster speed. My question to her was if what I have doesn't work why in the hell would I buy anything else? So. I moved a month ago. Everything was working fine and dandy until last night. She tried to tell me the internet at my old house was not off yet and she needed to do that right now while I was on the phone. 2 hours later, my internet was still not fixed and I am getting pissed. She runs through the Wi-Fi blah blah blah tells me it's working. No s*** Sherlock. But my internet is not. Again, this I know. Now she's telling me it's my fault because I didn't buy their TV equipment. That's odd since both my tablet and phone don't have internet either. She basically tells me it's a me problem and asked me if there's anything else she can help me with. This little adventure started at 8:00 and all I wanted to do was watch a happy movie, Barbie, to be exact. It is now 11:30 still no internet. I am furious and couldn't get to sleep till 6:00 this morning. I am a patient person; but if I knew of any other decent internet provider in Albuquerque I would switch in a New York minute.

I was a Sparklight customer who got tired of continual price increases, in spite of service which…read morewould go out a half dozen times every day. Ezeefiber gave me four times the speed at a lower, guaranteed price. Installation was not easy because I have both a wired and wireless network in the building. The install technician (Oscar) was reliable, helpful and hard-working. He resolved the issues with the wired network on his own effort by upgrading the router for free. The fiber cable has not been buried yet, but is supposed to be done soon. So far, we have not had a single outage of the service in five days. I know there have been some complaints about installation, but I had no problems. I would recommend Ezeefiber, especially if you are with Sparklight now.

YOU MUST WATCH THE EZEE FIBER INSTALLERS VERY CLOSELY EVERY MINUTE BECAUSE THEY WILL DO A BAD JOB…read moreTHAT COSTS YOU A LOT OF MONEY. Ezee Fiber cable installers chopped my irrigation system wire and never said anything. A week later I have a yard full of very expense and very dead plants. How can anyone be so irresponsible or so stupid to think their mistake would not be discovered. Ezee Fiber does not hire honest competent people, they do not train them in good work procedures, and they do not supervise their employees' work. The photo shows my chopped irrigation cable. Ezee Fiber buried it after they chopped it. This chopped cable could have easily been repaired when they chopped it... and no other losses would have occurred. They buried it without saying anything and I discovered my irrigation system was not working when my plants died.

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

I've been tied with Comcast Xfinity for wireless services at home for 5 years! It had been hard to…read morethink of switching..as you know...switching had always been sort of painful for me. But then..I finally had it and decided to switch to another service provider which would reduce my costs by more than half! So...I ended up managing to gather my courage to switch! I stopped by the store...since Comcast..AHEM made it hard to talk to them (I wanted to cancel my services with them...and they made me make an online appointment for someone from their call center to call back 3 days after...horrible service!). So, I ended up stopping by this shop in person instead. The pleasant thing about this shop was that it looked modern and the staff was nice and actually pleasant to interact with in person. They asked me for a cancellation reason, which I let them know..and it wasn't anything they could do to change my mind. I had been a customer for 5 years and they never called me (and I felt like they had always sneaked in higher prices without letting me know)..but then now I kept getting repeated automated calls a few times a day, presumably to try to make my change my mind!). Glad to be out of overpriced contract from Comcast Xfinity! I wished I had switched to other providers sooner...and hadn't missed Comcast Xfinity at all since I made the switch!! I am saving at least $50/month now!!

I was downgraded to $50 a month and 150mB They could not…read moregive me 1TB so I downgraded which better fits my needs

I initially had some concerns with Vexus's fiber optic installation in my neighborhood, as it…read morecaused some disturbances. However, everything changed after I left a review and they reached out to me. They responded promptly and told me to contact them, which I did, and they got back to me super fast. The team they sent to fix the damage didn't just restore my property, they went above and beyond to improve it. They put in a new weed barrier and completely transformed my landscaping. It's clear they care about their customers and are committed to making things right. After working with them to resolve the issue, I have a newfound respect for the company. If they're willing to go this extra mile to fix a problem, I trust they'll provide top-notch service with their fiber optic and internet offerings. As you can see from the photo, my property looks better than ever. I'm not only confident in recommending Vexus to others, but I'll definitely consider switching over my internet service. I've learned a lot about their products, and I think it's great we have more internet options to choose from. A huge shoutout to Armando, Mark, and Taylor - their crew went above and beyond, and they're a great group of people to work with. (All I had to do was go on their website and I had someone over that same day to work on a solution).