Cancel

    Open app

    Search

    Xfinity Store by Comcast

    2.0 (156 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Telecommunications

    Television service providers

    Xfinity Store by Comcast Photos

    You might also consider

    Recommended Reviews - Xfinity Store by Comcast

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    A cardboard box with the Xfinity logo is open, revealing a white package inside, on a textured brown surface.

    A few weeks ago I called for a new DVR they said no problem they would send the replacement out what I received was Wi-Fi equipment after 31 minutes of frustration in hell of customer service The customer service rep said take it to the Xfinity store wine and start with that instead of me him to be on the phone for 30 minutes and waste 30 minutes in my life this is the worst customer service ever highest price cable service ever crappy ass service ever sounds cut in and out DVR just don't record correctly and they can't figure out how simple it is to just replace a piece of equipment No they have to send wrong equipment start billing you for stuff you didn't even request and then act like it's your fault! Lovely

    A white Xfinity 5G modem router is placed on a wooden table, with curtains behind it. The image includes a caption about the router and internet service.

    New routers are horrible they are the on and off switch to the entire house every hour. Cant believe they making us use their router ansted of my own or they chage 40more bucks. Trash.bthe people are pretty nice. Company not good

    Front of the store. - An Xfinity store's exterior with a large sign, parked cars, and a metal pole partially obscuring the view.
    Kyle L.

    These guys were extremely helpful. Their service was extremely quick and had no wait. Everytime I go to the one by San Mateo, it's so full and I always have to wait.

    The modem. Just one cord to plug in, another to connect to cable outlet - simple! How times have changed -and I'm here for it.! - A white, rectangular electronic device with rounded edges, possibly a Wi-Fi router or modem, sits on a black textured surface in a room.
    Tara D.

    So, Xfinity and I have a bit of a love-hate relationship. I love their internet, but the cable tv cost is a whole other story. I just feel that cable costs have gotten out of hand! Because of this , I finally cut the (cable) cord and now I only use them for internet! I'm almost afraid to write that because I don't want them jacking up internet prices!!! But this review is about THIS store and I have to say, I'm not mad at my experience. BUT here's a pro-tip for you all, if you have to return or pick up equipment here: Make an appointment, it's like like having TSA Pre-check at the airport- you'll avoid the long wait. I was able to make a same-day appointment, because who has time to wait, right? I got there at 5 pm, right after work, and I was in and out of there probably in 10 minutes tops because I made an appointment. I only had to wait 3 minutes before I was called up. The staff was friendly, cheerful and efficient. It was like they were performing a magic trick - I handed over my equipment and voila! A new modem appeared. And let me tell you, this new modem is a great. Keep in mind I had been waiting for weeks calling Xfinity's 800 number. Again, I'm not a fan of Xfinity the COMPANY. So the fact that the store employee gave me my new modem on the spot- very grateful. This next part of my review is about the technology/ less about the store but setting up this modem was a breeze, I just downloaded the app and plugged it in. It's been smooth sailing ever since. I still hate Xfinity but when I have to return my old modem, or buy anything new, I'm coming back to this store!

    The store - Xfinity Store building with signage, parked cars, and landscaping including a small tree and ornamental grass.

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 3

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marcy A.
    103
    11
    3

    7 months ago

    Worst place ever, no one on the same page . Joann does not know her stuff or the managers ..

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kyle L.
    111
    48
    14

    2 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    10 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of C C.
    0
    2
    2

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L T.
    0
    2
    0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of LaLa G.
    404
    527
    4566

    5 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony M.
    5000
    1300
    1408

    7 years ago

    Helpful 32
    Thanks 0
    Love this 39
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dave D.
    5
    28
    146

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    I came by to take over my mother's account after her passing and they were very kind and helpful.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    D & M Communications

    D & M Communications

    (1 review)

    Midtown/University

    I would highly recommend this company. Roxy the owner came out to our office to fix some phone…read moreissues . She was on time finished within the hour min labor rate and was very knowledgeable in her business. She also had a friendly personality and great customer service. We will be calling her again if we need service in the future.

    From the owner: D&M Communications offers a fine line of telephony equipment. Many popular features and…read moreapplications include voice messaging, Automatic Call Distribution (ACD), Voice over IP, Automated Attendant, Call Screening, Caller ID, etc. D&M can offer your organization a cost effective and highly functional system, which is professionally installed, and customized for your specific needs.D&M can design your network infrastructure, providing you with a cost-effective and standards-compliant network.For most organizations, the inside wiring is the largest and most complicated portion of their network cabling. It is also the most likely source of building code violations and fire hazards, if not installed properly and carefully.Also organizations rely on over-head paging systems as a vital component to their communications infrastructure. A properly designed and installed paging system provides a comfortable and effective means of contacting people who must stay within reach, even when roaming about. D&M can provide your organization with an extremely flexible system to meet the needs of office, warehouse, manufacturing, or outdoor applications.

    Xfinity Store by Comcast - isps - Updated May 2026

    Loading...
    Loading...
    Loading...