I'll give 2 stars because the finished product looks good, and Keith seems like a nice guy. However, I have to give him Zero stars on timeliness.
I had a simple shower remodel. Something that should have taken no more than one week. But there was a delay at every turn. It took over 3 weeks (closer to a month) to complete. Again, it was a plain old tiled shower. Nothing complicated or extravagant. Keith was very apologetic with every delay but after the first couple it just got old. One day it was a broken down truck, another day "the computers were down" at the supply store. Time after time, he said he'd be there at 9 in the morning and then by afternoon I'd get a text saying he wasn't going to make it that day at all. Sometimes I wouldn't get any notification at all. Just an apology the next day. Either this guy has the worst luck in the world or he just has more work than he can handle. I would bet that another outfit could remodel an entire bathroom in less time than it took CTRF to do just the shower.
Anyway, you be the judge. If you're o.k. having people traipse in and out of your house for almost a month just to redo your shower, then Keith might be your man.
*His tile layer guy is awesome. That guy did a hell of a good job, and I bet it took him no more than 6 hours total. Just wish it hadn't taken 3 weeks to get to that stage. read more