I am a senior living alone and my old 100 lb propane tank and stove were giving me real trouble…read more Multiple companies turned me away, saying they couldn't fill my tank or come out. Then I called T&D Propane and spoke with Camy. She went out of her way to help. After I sent photos, she personally worked on a solution for me. This morning, two of their men came to my home, thoroughly tested everything, fixed leaks in both the tank and stove, replaced the line, and even dug a hole and set a concrete block so the tank won't rust. They also put a few gallons in the tank so I could cook right away, and they'll return this week to fill it properly - they simply cared and went far above and beyond. Thank you, Camy, and the wonderful team at T&D Propane. You truly made a big difference for this grateful senior. I will recommend you to everyone!

These guys are so much better than anyone else. They are the go to guys for propane supply and…read moresupport, they work with you to get the appliance providers to do their jobs. Outstanding

This review is edited after a long conversation with the company's owner Peter. At no point did he…read moreask me to change my review, but was rather seeking genuine, more detailed feedback to improve their operations. He also shared measures they've already and still plan to enact to remedy some of the issues I ran into originally. While there were some communications challenges throughout the installation process, the overall professionalism and competence of staff is very good. In my recent interactions, they have demonstrated that they do care about customer service and satisfaction. Their billing invoices are still somewhat confusing and vague, but they are working on making them better. I would like to publicly acknowledge two people on our job that went above and beyond. First was Jose who did the installation, he identified that the lines didn't have to run the attic and other site survey errors that saved us time and pain. He was personable and professional and took pride in his work. The other was Tara who assisted us in identifying and rectifying billing errors and took the time to call and discuss each of my concerns in detail.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

l have had Suburban propane for 13 years. This year l wish l could remove the tank, the propane and…read moregenerator and Suburban propane.I had a massive leak in the spring, emptied the tank which was 60% full .it was the bonnet valve on their rented equipment. they replaced the valve and would only replace the fuel if l payed half price. the cost 430.00 also the tech changed out a 179.00 part on something that wasn't broken, without asking me. add that together ! anyway 1/29/26 ,nightmare again, my whole house smells weird, while my generator was running ,priming itself ( every Wednesday for 12 minutes) my house was inhaling fumes ! 7 little dogs and me. it's was strong n metallic ! l opened windows,turned off everything n ran the dogs outside.l really take care of this generator too.my late husband said too,it's an asset to the house, every 6 months a tech comes out,checks everything,including amount of propane ,oil,battery etc is recorded. this time ,l called Suburban, they told me to shut it( the tank)down/off l told them l was afraid of it and could someone come out. they did,shut everything off and showed me how to do it also. then my own generator guy sent out his grandson to double check. well l Just got a bill from suburban for 154.00 . l know l asked about a fee and the driver told me no and showed me the invoice on his phone. 00.00 no cost mentioned ! lol. you have to watch this company,they will take advantage. Years ago the office and the fuel truck had different prices. ya never knew what they were gonna charge.plus lately it's always been a fight. oh and when l had the massive leak, l was told to go to a hotel and don't light any matches. geez,send someone out l thought l was gonna blow up my neighborhood. l don't feel safe with this company. if you are starting fresh with a new generator,read the reviews for this company, not very good. The ladies in the office are nice. that all the good l can muster up.

Very Unhappy Customer! We have lived in our home since March 2015 and it is our first experience…read morewith residential propane. My experience with Suburban has been absolutely terrible. I can never get anyone on the phone. When they do finally answer they say hello & then transfer me to the main call center before I can answer or they can't hear me at all no matter what phone I call them from (my personal cell, my work cell, a hard line, etc.). They know the hold the have over you because you "need" them to cook, to shower, to wash your clothes so the customer service sucks & there us no willingness to help you because you'll pay their rip off prices either way. We are looking into any way to get out from under them and will never look back.

Great prices on propane gas. $10 per grill bottle and they fill it! Go to any other please and $20…read morefor a partial fill.

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

They have a full selection of Speed Queens in stock! No one else in Ocala had them. You can pickup…read moreor they will deliver.

I love my Propane gas company for my home. They are loving kind friendly family business they are…read moreall a blessing and I guarantee you here you recieve great business!~

We called Thermotane and asked for a salesperson to help us decide on a new burner and log system…read more Big Mike arrived within a few days. He recommended a system that would fit our needs. The system arrived within five business days. Big Mike delivered the set and installed it in 30 minutes. We love our new setup. Thanks, Big Mike

UNETHICAL is being kind. As others have stated, Thermotane randomly increases prices with zero…read moreadvanced notice. Now they are breaching our contract by showing up four months early to refill our tank. Per our contract, we are to have our tank filled once per year. Our annual refill is to take place in August. I received a bill for a refill in April. Not only was this four months early, but the propane cost had gone up by over $1.10 as well. There was no answer as to WHY they chose to refill our tank early, without authorization, in breach of contract, only that there is no way to reverse the charge. I am currently waiting for a call back from Scott, the manager.

Because of the delay in setting up my new generator I ended up setting a day up for an appointment,…read moregenerator did not show so I had to cancel with A-1. This happened to more times. A- was very willing to work with me until the generator was installed. When the generator was installed A-1 came the next day and did a GREAT JOB installing the tanks with very very minimal damage to the work area. They even adjusted the price down as they did not use as much propane line they originally quoted me. Great company to work with. Jake

The team of 3 showed up by 9:30 and had all equipment and were ready to work. 2 hours later they…read morehad dug a large hole, inserted a 250 gallon propane tank, and located and avoided the irrigation system. They carefully dug the very long 14" deep trench to the generator and installed the necessary piping. They were careful with the sod, removed it carefully and replaced it nicely., Courteous workers, excellent self propelled equipment, and they hauled off the extra soil that' was displaced by the tank. They will return for the final inspection and make all the necessary connections. Couldn't be more pleased! Very professional in every aspect! Fully recommend them!