I usually have pretty negative experiences with watch/ battery places.. but this location is…read moreamazing. The wait time is never really long and their service is awesome!! I went in to replace my watch battery, not knowing anything about the model or make.. but he took care of it on his own, VERY QUICKLY and PROFESSIONALLY. I also went in (a few months later) to change the battery on my car keys, and had a similarly positive experience. They were also very clear and upfront about the price estimate, which i appreciated very much.

Arguably the best customer service in town!! The staff is always very friendly, super…read moreknowledgeable, and goes above and beyond to help. This time the car had a low/dying battery and they ran a battery & alternator check for free, set me up with the new battery, and installed it! Also, the old battery was a corroded mess and she cleaned it all out and made sure the new battery had good connections. I'll certainly keep coming back.

I come here for things that I can't find at other places, so win win for everybody. O'Reillys is…read morevery dependable, and they have great customer service

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The owner really knows his business and is reasonably priced. Seems to be the go-to place in…read moreHarrisonburg for car batteries. I went there three years ago and again today.

From the owner: Battery Express, located in Harrisonburg, VA, has been your trusted source for battery storage…read moresolutions since 1982. With over four decades of experience, we specialize in providing quality batteries for a wide range of applications. Whether you need batteries for automotive, marine, industrial, or everyday use, Battery Express has the expertise and inventory to meet your needs. Visit us today to experience reliable service and a vast selection of top-quality batteries.

Reed there is the best, he is very knowledgeable, willing to take extra time to make sure he had…read morelooked everywhere for the item you requested, and just overall super friendly. I highly recommend if you wear watches, to pay for the lifetime battery change which is $20 and it truly pays for itself after about 3-4 battery changes. The recently did stop carry air fresheners and other cleaning items for vehicles and also believe they don't carry phone or tablet cases anymore.

Very knowledgeable workers here. Nate is on top of it. Guaranteed professional service.read more

Friendly and knowledgeable staff. A high quality product at a reasonable price. Very quick…read moreservice. My number one place for batteries.

They took care of me with zero problems. Fast, efficient, and affordable. My back had gone out and…read moreI couldn't lift anything, they took care of everything!

What an absolutely BRUTAL experience I had with the Batteries Plus branch on Williams St. in…read moreFredericksburg, VA! I called ahead and spoke with two people, one the manager, about programming an automotive FOB I had purchased. The Manager told me she could program it and to come in. So I make the 30 minute drive to the store, give he my master key FOB and the new blank OEM Fob to program. She looks up the car programming information, confirms they can program it, and rings up a $75 programming charge, which I think at the time is reasonable. The exchange is very quick and she sets out to program the car... About 30 minutes later she comes back inside and says, "I can't get the FOB to accept the programming." And proceeds to hand me back my Fob. I ask her if she intends to refund the programming charge which she only now tells me, "That is not refundable since we are programming your Fob. But we can program the Fob we sell for this car, but its not in stock." [Thanks for sharing your policy UPFRONT on your policy of 'no guarantees on programming third party Fobs (which most all are btw)'!] SO I order a new Fob from them for ANOTHER $75 and drive 30 minutes back home to wait a week until the new Fob shows up. When I get home I discover that a slew of electronic systems in the car have been reset, no doubt to some programming gaff. I am able to straighten them all out and figure I would bring this up when the new Fob arrives... A week later, the new Fob comes in and another individual phones to tell me the Fob is in. Before I drive down I ask him, "If this Fob does not accept your programming, will you refund the money spent on the programming which I had paid previously?" He goes away and huddles with his Manager and says that since the programming was paid for the other Fob, they would not refund the programming then either - and this is the Fob I just ordered from them! But he says, "If it the new Fob does not accept programming they will refund the money on the new Fob, but not the programming." I explain that makes no sense and that perhaps its best they just refund the money on the Fob so I can save the hour long round trip since my risk remained the same that this was a continued dead end to program a viable Fob. The counter guy on the phone then tells me that I have to come back in anyways to run the card to return the new Fob charge. I then tell him that since I have to drive back down there now they might as well try and program it since there is nothing to lose at this point. I tell him I will be in in about an hour... So back I go, and 30 minutes later I walk in the door only to be immediately told that they will not attempt to program the new Fob and will only refund my money for the Fob! Seems they had reservations that they could program the car after all - even with their own Fob. They could have said that in the first place. Scam! alert!! What an absolute waste of time and money believing anything that comes out of the mouths of this bunch. It is simply incredible the level of incompetence surrounding this store. I have been to other Battery pus branches over the years and this is easily the WORST I have ever been to. My advise to all reading this review is to: 1.) Ask (many, many) questions upfront because they will not be forthright or upfront with you. 2.) Believe nothing they say, and fact check everything they tell you. 3.) Save your time and money and find an honest vendor that actually gives a damn. These folks absolutely could not care any less - though they do work at that. Hard, hard, hard PASS!!!

Never use this company and especially not the Fredericksburg location!…read more I have been a customer of this company for 15 plus years...Mostly out of Woodbridge. The past two years here in Fredericksburg. As I have read in other reviews the punk (Didn't get his name...Dreads) behind the counter fed me the line that it was somehow my fault the battery went flat because it was under 9V. I explained what had happened, but he is god of the counter and will not argue...'you can leave the store' as I was rounding my kids up to leave the store smh. On my way home, I decided to call and get him to explain...Maybe over the phone he isn't so fragile. Same line...policy this and calling me a liar again about how the battery flatlined. I push back in conversation, no cussing no yelling, and the punk says 'I will not be yelled at' (clutching his pearls) and hangs up on me...the customer. Deception and disrespect is all you will find from this store as long as they continue to employ that guy. I filed a complaint with Optima, am leaving a few reviews, and may move on to the BBB. BTWs...After all that I was able to repair the battery on my own no thanks to this place!

My IMA light came on in my 2012 Honda Civic Hybrid and Hybrid Battery Pros was able to get my car…read morein the next day and run a diagnostics. They confirmed it was my inverter and not the battery itself. They took the time to find the part for the right price and was able to fix it for almost half the price that the dealership would've charged me. Todd is awesome! He really works with you and keep you in the loop. Highly recommend! Will definitely be back if I ever need.

The Toyota dealership wanted $2,500 for new batteries for our Prius. I did some research and found…read moreHybrid Battery Pros in Ashland. Todd installed a reconditioned battery in our Prius for less than a thousand, with a six month warranty. He also has longer warranties if you'd like that. He did a great job and we're very glad we found him. Just like when I had my windshield replaced, he came out and changed the battery at my work. I was so worried about the trouble and expense of replacing the battery, he solved my problem and made it effortless for me.

The directions took me to a closed mall. Not being local, I tried to find another location. After…read moredriving 35 minutes I could not find the 2nd location.

I had previously contacted iFixt about a broken screen on my iPhone 6. I was immediately responded…read moreto re: ability to fix and cost $, etc. About a week later I was able to visit iFixt. After assessing the problem, I was told I didn't have a broken iPhone screen but a broken protector screen. They could have easily said it was my phone and go about replacing iPhone's screen charging me $ but they were straight forward and honest. Wow! Simply Wow!! Thank you iFixt for your honesty and very friendly customer service. Hopefully, I won't be needing your services, but if I do... I will be coming to you straight away!

Excellent place. We replaced batts on 3 car fobs and 1 watch. Will return for car battery when it's…read moretime. Fast efficient and knowledgeable. Highly recommend!

I needed to replace the key fob battery for my 2021 Lexus RX 350 and received a superior level of…read moreservice from Alan. Took a few minutes and I was out the door. A great example of excellent customer service.