The parts and tools folks on post recommended Pasco - and were 100% on the money (as in i saved big…read moremoney by going there). East Penn/Deka Group Size 31P... Beat napa and O'Reilly's by over 50%. Thanks to Jason T & the crewe... they close at 5pm & I rolled in at 4:58. Out in :05 min they know their stuff.

What a great place!! I had a battery installed there today. The man who was working today was…read morereally pleasant and helpful. The battery was priced very fairly and I was back on the road very quickly. Great service! Highly recommend!

I came in and there was only one other customer to the two employees so I was greeted immediately…read moreand my watch was taken back to get the battery changed. It was genuinely painful to watch the female employees try to engage with the elderly customer who gave one word answers to everything. Kudos to the employees, I know what it's like when corporate mandates scripts, but I also know what it's like to just want to buy what you need and leave without being sold on fifty unrelated and unnecessary corporate upsells. She handled the interaction well, staying cheerful despite corporate BS Reasonable prices, but minus one star because they didn't have the tools to change out the battery

I'm not sure if everyone knows this but Batteries Plus also have car batteries. I purchased my…read morebattery online for $30 cheaper than anyplace else I could find and after they installed it they also gave me a rebate for $23. For my old battery! Zoe installed my battery and did a great job, very careful. I got the rebate within 2 days too!

My Deka made in the USA Motorcycle battery for my Harley Davidson lasted for 4 years and 3 months…read morewith no problems. I bought another one from Battery Warehouse in Frederick Maryland. They are a great place to do business.

I have done business with this company for almost ten years. I have bought three Deka batteries…read morebecause they were recommended to me by a solar panel manufacturer. The first battery performed well and lasted for four years. However, the second battery only lasted two years, and now the most recent battery purchased in July 2018 has also failed. The situation with this company has gone from marginal-to-poor. The gel batteries, which cost about 150 dollar with the tax, are of low quality and don't last. In addition, I received very poor customer support from the sales outlet in Glen Allen, and also the manufacturer, EastPenn Manufacturing. I do not recommend this brand of battery, the manufacturer, or this sales outlet. You can go to Batteries Plus and buy a Duracell gel battery for much less, about 130 dollars with tax.

did a great job helping me fix my phone and did an amazing job and they give you great pricesread more

After seeing the estimate, I decided not to have the guy fix my cellphone. He did respond quickly,…read morebut his price was just too much.

My ECM on my truck had a code of processor failure. I took it to a different shop and they said it…read morewas unrepairable. I contacted Keyworks and I informed them of my issue and that a previous shop said it was unrepairable. Keyworks said they were confident they could fix it. Well I'll be damned, Keyworks fixed it and saved me a ton of money not having to buy a new one. Keyworks knows what they are doing. Don't waste your time and money at other shops like me. Have Keyworks do your repair. I wish I would have found them sooner.

Jason is the MAN!!!!!! Keyworks rockssss!!! Best price,…read moretrustworthy, experienced is all about him. Reaching him over phone is bit tricky, so best way is texting him, guys. Saved me and saved my Honda Element.

Stopped here for a replacement windshield wiper. They couldn't have been nicer or more helpful…read more Sales associate changed the wiper blade for us!

Received great customer service! It was busy, but when I was waited I received excellent service.read more

Great experience at Glen Allen Best Buy. In the market for a new fridge and washer/dryer. Chris…read moretook such good care of us taking time to review measurements and features that would work for us. At check out Chris, Brandon and Teddy all helped to seal the deal. All were very helpful and patient with two old boomers.

My iPhone 15 pro has a degraded battery and has started to swell inside my phone. I booked a…read morebattery service through apple support at this Best Buy location. The day of I called ahead to check on some things because I live over an hour away. Do you work on swollen batteries and can it be done same day because I need my phone for authentication for my job and I didn't really want to drive back and forth. I was told yes to both. It takes up to 3 hours and they will work on the battery in any condition. Cool I can live with that. (Also the AI phone agent is terrible, if that is the future then I don't want to live in it) I drive to the place after work and get to the desk and wait a few minutes then a guy starts to work with me. He then proceeds to tell me that they can't repair it today and to come back at 3 tomorrow. That there's nothing they can do today. It's very very frustrating that despite going through the effort on my part to try and ensure that I didn't waste my time it ended up happening anyway. The geek squad dude was professional but lacked any real sense of empathy for my situation after explaining it. And you need to do better training with the people who answer phones to make sure they relay accurate information or collect the right information from customers to give better answers to questions pertaining to repairs. I will never spend another dime at Best Buy as long as I live.

Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

I have been a customer for years and have never had a bad experience with Abbotts. they have been…read morein business for over 50 years run by the family for 3 generations. They are founded on honesty, customer service, and a great dealership alternative. I would recommend Abbotts to anyone who is seeking for a long term mechanic shop.

Hi Melanie, Engine…read moreOil Message is not Check Engine oil light. Here is the message I got after on Apr 3rd 2026 after https://drive.google.com/file/d/1v2-AP0_-ICw55sEAS8nXZMHegDGjNPEG/view?usp=drive_link Abbott's Auto Service Oil change was in March 4th week ( Thursday/Friday) 2026 Engine Oil Message issue explanation Video: Explanation by Acura showroom. (Apr 3rd 2026) https://drive.google.com/file/d/1idRmiA_rTb79Px86Dh3ciyBIhWDttizr/view?usp=drive_link The quote to replace that Oil pan and labor was more than 1000$ and Acura temporarily fixed it as I was driving and in a hurry and was away from home /Abbott's Auto Service (more than 120 miles away) that too over weekend. Following Monday I called Abbott's and informed. The response was "Bring the car, We are going to look at it". I told front desk that Acura fixed it temporarily and am hesitant to reopen that engine oil jar again next day. so told Abbott's, we will look at it during next oil change or if starts leaking again. I should not have treated as friendly neighborhood service shop. That was my mistake. ------------------------ Previous reply of yours is your understanding of the recent situation, but I want to be entirely clear: this was never about money, nor did I ever ask for a refund. My concern has always been about receiving basic respect, proper service, and professional conduct. To clarify the timeline of events: August 5th-6th (First Vehicle): I dropped off my first car on the 5th. Although I never received a call with an estimate, I paid for the DRL service over the phone without question when told it was ready on the 6th. When I picked it up after hours, I immediately noticed incomplete assembly work on the fender--including missing screws and plugs--without even needing to bend down (photo attached). August 6th-7th ( Refund Mistake & Escalation): I dropped off my second car on the 6th. When I returned on August 7th to pick it up, I paid for that car. Once it is completed, I showed the photo of the botched assembly on the first vehicle. Instead of listening or handling the matter professionally, the front desk employee became aggressive immediately, mechanic joined to his rant, and ordered me out of the office simply for asking questions about work I paid for. If you have a front desk video take a look. To make matters worse, the amount your shop later returned was actually for the second vehicle--which was less than what I paid for the DRL service on the first car--proving the refund wasn't even for the service in question and highlighting the sheer arrogance and negligence of your team. As a paying customer, I will not tolerate that level of hostility and entitlement--especially over an error as simple as failing to reinstall screws and body plugs. At the time, I mistakenly assumed the front desk employee was the owner, which is why I tried to reason with him directly. If you saw how your staff behaves when leadership isn't around, you would realize how severely they damage your shop's reputation. To make matters worse, on August 10th--only after I posted my initial review--the front desk employee called to apologize and admitted his behavior on August 7th was wrong. I declined to speak with him further, only to see your response on Yelp shortly after. This sequence makes it glaringly obvious that your shop prioritizes online damage control over treating in-person customers with basic respect. Excuses I heard on that day. 1) My screws are dirty. 2) Repeated MECANIC ARGUED QUESTION: "ARE YOU OK IF I CHARGE YOU 120$ TO FIX THOSE SCREWS" YES OR NO. He asked me to answer YES OR NO answer only. what is your answer if you are in my shoes? I would like to hear that to understand what your answer would be as customer/business owner? I will hear what your explanation also.