If zero stars was an option I'll give that!!!!! Horrible service nobody is actually qualified to do…read morethe work...they failed to add my coolant after asking do I want more because I needed it! I got my air filter changed after they kept advertising to check it and they didn't close the compartment right, now my car is stuck with a clicking noise anytime I use the air or heat n they won't take responsibility for anything lying about investigation when I you can hear her clear as day ask on my dash!!!!!

PSA: If you go to the Take 5 at this location, beware of LaBryan (District Manager) and Justin…read more(Manager on Duty). My car left in worse condition -- coolant line exploded -- and they tried to deflect blame! Thank God Fleet stepped in and confirmed I wasn't crazy!! DO BETTER . Aslooooo... imagine hanging up on a woman after YOUR mess-up AGAIN, just for corporate to come clean up the mess you created. Embarrassing. ‍

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

This is my go-to for oil changes. I used to go to the dealership but I got tired of the constant…read moresales pressure (the dealership calling me while I wait, to see if I want to trade in my vehicle). I have always received fast and courteous service here, with no hassle. They don't do just oil changes, they do offer other services, and you can get your tire pressure checked for free.

Service was quick, up front, suggested I look for certain coupons for savings, and patiently listed…read moreand explained the pros and cons of each option for service. Even though my Volvo is a 2013 year, my car is still classified as 'luxury'. To help lower costs, they had suggestions on getting better bang for my buck.

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!

Scam pricing. They'll charge you an exorbitant amount for the nonsense diagnostics at $80 even when…read moreyou know exactly what's wrong with it. Stay away from this unprofessional predatory business. They are also insanely overpriced for their quote.

Super impressed with this establishment!! My entire experience was great! I no longer wanted to go…read moreto my usual location in Richmond and decided to find some place new. Sooooo I stumbled upon Express Oil Change & Tire Engine, and I loved the experience!! The best part about this entire experience ... being able to sit in the car!! I was greeted as a new customer, and everything was explained to me thoroughly about the general process. Tom was excellent, and managed my car. He was thorough in his explanations, answered all my questions, and even helped with two unrelated items without me having to ask at the end of my appointment: 1. Retightening my hood latch, and 2: resetting my oil change notification in my car, which prior places said would reset on its own, but never did. He even told me how I could do it myself in the future and showed me. Excellent customer service from Tom, and he is the reason I would come back!

Went in for inspection and oil change. Was told had a brake fluid leak and caliper bolt was loose…read moreand car could not be driven. $120.00 to tighten the bleeder screw. Terrible service will not return.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

Been using Lube Tech for over 25 years I have never had a problem with the service the work, nice…read morefriendly staff very helpful!!

Oil change customer here. Pulled in, polite young man took my keys while another nice young man…read morechecked me in. Lovely clean shop. Had me out in less than 15 minutes, added needed fluids, checked on a couple things I asked about. Fantastic, polite, professional service. Will definitely be going back!

Got helped out by Darnell, he was chill and helped us out a lot, gave a good run down on everything…read morethat he had done to the car. got a good price too will be coming back

I've been here twice for an oil change and some other minor work. Both times they have been…read morepleasant and prompt. I'm in and out in less than the time it would take me to drive to the dealership. I'm a fan.

Excellent work done! Great customer service from Carl! Will be returning without hesitation.read more

Always great, reliable, honest, affordable work. After years of feeling overcharged at other shops…read morefinally glad to have found this one.

They are amazing! I can't say enough good things about them! I am from SC and traveling to…read moreRichmond and had car trouble along the way. They worked me in the same day and stayed late, so I would have a my car back. Nathaniel Dunn the service advisor was very trustworthy. I appreciate their help!

Recently, I had the opportunity to visit Leete for a routine service on my car. The gentleman were…read morefriendly, professional and very accommodating to my schedule. During my wait I observed their customer service skilled and was very impressed with how they addressed each person and seemingly had genuine relationships with them all. My only feedback for improvement is highly subjective. I'm glad they offer cold water, but I wish it wasn't single serve plastic. And having coffee available, especially on cold, rainy days would be very welcome.