Dixon's is super cool when it comes to customer service, loaner car, communication, diagnoses…read more But be aware they massively inflate part prices and it's definitely not customer friendly bordering on fleecing Best option here is to get a diagnosis here and buy the part they recommend at autozone//O' rieleys and go somewhere with a better labor rate that will install the bought parts On the left is Dixons parts cost and the two one the right is what i piad for thee exact same parts UPDATE 3/28; Total with parts and labor was $850 at another location

I am always hesitant to bring my car to an automotive shop due to previous issues in the past…read more Every single representative at Dixon's were amazing. Their customer service is great, they explained several things to me and broke it down for me as I have barely any knowledge about vehicles. They were not sneaky about any work/prices, they laid it out straight. I requested for an oil change & had them inspect an issue with my tires and they provided a great explanation and service. I appreciate them and will be coming back again. If you ever are hesitant about which auto shop to go to, come to Dixon's!

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

Well Goodyear you did it again.. I went in for an over due…read moreoil change and had the pleasure of interacting with Dana and Donna. I choose to wait for my car. The varied, interesting and informative conversations I had with these two was so refreshing. They made me feeling like an old friend and the conversation flowed organically from one topic to the next.. I challenge anyone to try and stump Donna on anything Harry Potter, any book, any character. My money is on Donna.. Thank you guys for fixing my car and brightening up my day....

I ordered four tires for my truck. Though I was scheduled for a 3:30 appointment for tire install,…read moreI showed up more than 2 hrs earlier due to circumstances out of my control. Will, the manager said no problem it would be a wait before they got to me. The wait wasnt long at all (45 mins) before my truck was driven into the garage bay. When the tire install was nearly finished they noticed the white lettering on the tires was showing outwards when I had asked for it to be showing inward. They advised my of their error and said they were adding more staff to the job so my wait time would be mitigated. When it came to calculating the bill, Will gave me a generous amount off the total bill for the longer wait time. I never asked or suggested a discount but they were kind enough to offer it. The entire crew there is very nice and informative and one employee (Mike I believe, Im bad a names and my apologies if I have the name wrong) shared stories about our older Toyota trucks. I'll be going back there.

I recommend this company to anybody that cares about their vehicle or their family members vehicle…read more Everybody here is very professional and knows everything about helping you get your vehicle back on the road or just doing prevented maintenance. I highly recommend this shop over any big brand chain any day. Thank you so much for taking care of me and my family I know my kids are safe after leaving your auto shop !!!

We can't thank Zemen at Expert Auto Repair & Towing enough! We were towed there last night, and…read moreeven the tow driver who brought us in said he's dropped off several people here before and they were in great hands too! He raved about them, and now we know why. Zamen stayed hours after closing to repair our truck so we could get home safely with our daughter. He went above and beyond for us, professional, skilled, and genuinely caring. It's rare to find someone so dedicated to helping their customers. We are beyond grateful and would recommend Expert Auto Repair & Towing to anyone in need of honest, top-notch service.

Air park is the best for service ,quality and value,very,very kind…read more Office offer comfort and the operator is gentle. Everythink is the best,best,best

Great place, friendly people, great service. Couldn't ask for anything more. Took care of repairs…read moreand inspection.

My coworker recommended Spicer Automotive as I needed to get a fog light repaired and get two new…read moretires. They were extremely professional, knowledgeable, and did amazing work while being honest on what I actually needed to have done and also gave helpful tips when to get tire rotations. They went above and beyond to help me even being my first time coming. This is one of the first time I've ever felt actually heard at a mechanic shop on my concerns with my truck (being a female and all). I am beyond appreciative of them and know I will never be going to anyone else again and will be recommending yall to everyone I know. Thank you for fitting me in and being there to help, you really saved the day and have release a mountain for of stress off of me. -AD 2018 Nissan

My daughter car broke down at exit 89 on I95 in Virginia late evening. I came up over 200 miles…read moreaway to assess her problems. Talked to a few locals in the area and all spoke highly of Spicer's Shop. Put car on the rollback and left it. They called me with what they discovered and the cost. Told me when it would be ready for pickup and it was ready which he did extra on changing the oil and replacing tail lamp. The daughter is happy to drive the vehicle like new again .

If you are searching for a honest place to have your automobile repaired or maybe a state…read moreinspection this is a wonderful place

Called ahead for an appointment. I arrived early and my vehicle was promptly taken (yes, taken…read moreearly). Wonderful customer service over the phone, a noticeable smile in her voice scheduling my oil change was in contrast to the 1st place I called (the "not Firestone" one) and it actually just got better from there. All told, they had me in and out in under an hour. Walking in, I noted a clean, cheery, comfortable lobby and desks. Front staff, Trinity & Emily, are courteous, delightful, professional and knowledgeable. They made the wait less of a drudgery with sprinkles of friendly conversation. I overheard them greet a handful of other customers during my wait and these great qualities were consistent throughout each interaction with the public. My work truck got the oil change and tire rotation it needed. It's a fleet vehicle so I can't speak to value per se (company pays) but everything else is 10/10. Of significance, the employees were actively removing the "six foot social distancing" stickers from the floor while I was there: That marks the end of an era perhaps, but the start of this being my go-to for my fleet vehicle service.

I called to get a quote on a front motor mount last week and the price was $353, The appointment…read morewas for Saturday at 9 am. I checked in at noon and I was told it would be 45 minutes and call back, so when I did my price of $353 dollars was then 800$. They hadn't even started on the repair yet, but tried to upsale on what had to be done instead of honor their original price. What a waste of my time, never will I go there again and I am contacting the state agency that deals with this kind of thing. Such dishonesty and lying. DON'T go to Virginia Center Firestone, a big dishonest ripoff. Never again!

Took my car there to get my brakes looked at and they told me it would be $1,300 and that I would…read moreneed front and rear brake pads and rotors. The next day I took it to another mechanic and they said I only needed front brake pads for $220. I will never go here again.

My experience was not terrible. The people were friendly the shop got my car done extremely fast…read more The problem is the price. I believe they took advantage of my situation due to having to have the car towed there. They charged me $923 to fix two lines of my brakes. They did not replace them. Just cut it in four places and put unions. They charged me over $700 alone in labor for this. They then threw on a "shop supply" fee of $70 at the end. I had to call them and get it off. To quote someone then add another $70 to that quote for a "shop supply" fee is unethical. I've taken my car to several dealerships and mechanics and have never had this happen. If you want fast service this is the place. Just be prepared to put down a decent amount of money for fast and easy work.