TL;DR: Fast, quality, AND affordable place to get your car worked on…read more A small Auto shop located right off of Cary street. It can be a little hard to miss, but they do great work. If you ever need anything done, you can just call day of, and they will get you set up with an appointment within a day or so. They work fast, but are also very thorough. If you have any issues, the staff is extremely friendly and will try to help accommodate your needs. Not only are they fast and reliable, the price point is great for the quality of work you get!

I got my state inspection done but there was a pretty big effort to upsell me on unnecessary…read moreservices. I fell for the alignment service because I heard some new road noise. The alignment didn't help. Maybe I'm a dummy. Guess they sensed that.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

Everyone at Axselle was amazing. I can't say enough about this auto service. We drove in from…read moreNashville with car issues and they took us in immediately, two days before Thanksgiving holiday. I loved their honesty. The big issue was a sensor problem, not a safety issue, which saved us over a thousand dollars. They also took the time to explain things for a second time after having just spoken with my husband earlier on the phone. They made time to fix a minor problem, the air conditioning. On the way out we talked to two of the mechanics, wishing us a Happy Thanksgiving, and learned they also checked all of the cars fluids and made sure they were taken care of. I could tell we weren't the only happy customers because there were gifts on the counter from other happy patrons. I can't recommend them enough.

Highly recommend Aarrow Transmission!. We are from Florida…read moreand my son is in VA at college and needed multiple repairs on our car. Not knowing anywhere to go for repairs can be scary and stressful. Carlos and the team at Aarrow Transmission in Glen Allen provided outstanding service from start to finish. They handled the repairs quickly--taking only a day and a half from start to finish--charged a very fair price, and did high-quality work. We especially appreciated how consistently they updated us throughout the service. We couldn't be happier! Outstanding service all around.

Highly Recommend Aarrow Transmissions & Auto! I was in a bind last week with a transmission issue…read morethat immobilized my car while on a work trip to Richmond. After getting the car towed to their shop and explaining my situation, the guys at Aarrow stayed 90 minutes past closing to get me back on the road that evening. I waited in a very comfy waiting room and the employees provided regular updates and friendly conversations. I am extremely grateful to the Aarrow team for going above and beyond to get a new customer out of a stressful situation.

This is my first ever review of any company in my life. I recently had the absolute best experience…read moreat Leete Tire and Auto. While my wife, our 8-month-old daughter, and I were traveling from Atlanta to a wedding in Leesburg, Virginia, our car broke down in Richmond. We dropped it off at Leete on a Friday afternoon, and I explained to the mechanics that we desperately needed the car repaired so we could drive back to Atlanta after the wedding weekend. They quoted me $1,000 for the job and promised they would do their absolute best to get us back on the road. The very next day, the mechanic kept me updated with text messages throughout the afternoon and evening. To make a long story short, he stayed and worked on our car until 11:00 PM on a Saturday night! Once it was finished, he let me pay the bill over the phone, which actually turned out to be cheaper than the original quote. He safely hid the keys for us so we could drive our rental car back from Leesburg, swap vehicles, and make it safely home to Atlanta without a single issue.Without the team at Leete, we would have been stranded in Richmond, missing work, and stuck paying for extra hotel nights. I cannot thank them enough. What mechanic stays at a shop until 11:00 PM working on a stranded family's car while constantly keeping them updated? They have earned my highest recommendation!

If you live in RVA, you lived through the hellish week where there was ice everywhere. Living in…read morethe city, I drove over ice to get parking spots. I ended up getting a flat tire in the process. AAA took my car to Leete Tire for me. I usually go somewhere else, but wanted something walking distance and easy to pick my car up since I had a busy week ahead. Getting my tire plugged and patched was so easy and way more affordable than I expected. I paid under $40 for the repair and was thrilled. The gentleman who helped me check out was really kind and answered all my questions about the tire too. I highly recommend coming here to fix a flat tire.

I've been coming here for six years. Had told them my car started but barely it took a while to…read morestart (relatively new car) said everything's fine and dandy... it wasn't fine my battery was shot and needed a new one. Also got a state inspection which the technician actually ripped a piece of my CERAMIC tint off. I didn't give permission to do so, nor the ability to render it useless. They also use to clean your car and give you a wet wipe, in 2025 they just lie up charge and do the bare minimum. I will not be back. I can understand asking for permission or telling you at the shop but nobody said anything to me but my cars waiting outside with the rejected sticker. The manager even didn't care to find the original receipt I had to tell him twice the invoice number just to see my visit. He said the last time I came was 2024. This is crazy...

Either blatant incompetence / intentional wrongdoing. A routine inspection turned into 3 merging…read morerounds of repairs from $20 to $750, with the added promise of the brake pads being next. Customer service was good, but I lost all trust after the third round of repairs.

My previous review of this butcher of Midlothian mechanics was out and out fact. His business…read moreliterally created my 1966 Corvair to catch fire after leaving his business after only traveling less than 3 miles. My car spent weeks under his terrible care before calling me to say it was ready for pickup. If I didn't have fire extinguishers with me the car would have been a complete loss. I never even got an apology from this ass hole. He should close this crap hole of a repair shop before someone is killed for his incapable workmanship.

Very professional ...like the shop! Jamie did a great job informing me on the problem at hand.read more

I want to thank Kevin and his team for fixing my Hummer H3. He was fair, honest and went above and…read morebeyond when he did not have to. What I like most is the professionalism; he picks up the phone, gives you his cell, sends pictures + videos of the problem, and completes the work at the time promised. Kevin told me he is not the cheapest but not the most expensive, and yes, he can be pricey. You are the most professional and transparent; I am happy I went with you all. I would like to leave a higher rating. - Big Salute.

I had a very good experience at this shop. Everyone was very professional and friendly and I would…read morehighly recommend this shop to anyone

I have been a customer for years and have never had a bad experience with Abbotts. they have been…read morein business for over 50 years run by the family for 3 generations. They are founded on honesty, customer service, and a great dealership alternative. I would recommend Abbotts to anyone who is seeking for a long term mechanic shop.

Hi Melanie, Engine…read moreOil Message is not Check Engine oil light. Here is the message I got after on Apr 3rd 2026 after https://drive.google.com/file/d/1v2-AP0_-ICw55sEAS8nXZMHegDGjNPEG/view?usp=drive_link Abbott's Auto Service Oil change was in March 4th week ( Thursday/Friday) 2026 Engine Oil Message issue explanation Video: Explanation by Acura showroom. (Apr 3rd 2026) https://drive.google.com/file/d/1idRmiA_rTb79Px86Dh3ciyBIhWDttizr/view?usp=drive_link The quote to replace that Oil pan and labor was more than 1000$ and Acura temporarily fixed it as I was driving and in a hurry and was away from home /Abbott's Auto Service (more than 120 miles away) that too over weekend. Following Monday I called Abbott's and informed. The response was "Bring the car, We are going to look at it". I told front desk that Acura fixed it temporarily and am hesitant to reopen that engine oil jar again next day. so told Abbott's, we will look at it during next oil change or if starts leaking again. I should not have treated as friendly neighborhood service shop. That was my mistake. ------------------------ Previous reply of yours is your understanding of the recent situation, but I want to be entirely clear: this was never about money, nor did I ever ask for a refund. My concern has always been about receiving basic respect, proper service, and professional conduct. To clarify the timeline of events: August 5th-6th (First Vehicle): I dropped off my first car on the 5th. Although I never received a call with an estimate, I paid for the DRL service over the phone without question when told it was ready on the 6th. When I picked it up after hours, I immediately noticed incomplete assembly work on the fender--including missing screws and plugs--without even needing to bend down (photo attached). August 6th-7th ( Refund Mistake & Escalation): I dropped off my second car on the 6th. When I returned on August 7th to pick it up, I paid for that car. Once it is completed, I showed the photo of the botched assembly on the first vehicle. Instead of listening or handling the matter professionally, the front desk employee became aggressive immediately, mechanic joined to his rant, and ordered me out of the office simply for asking questions about work I paid for. If you have a front desk video take a look. To make matters worse, the amount your shop later returned was actually for the second vehicle--which was less than what I paid for the DRL service on the first car--proving the refund wasn't even for the service in question and highlighting the sheer arrogance and negligence of your team. As a paying customer, I will not tolerate that level of hostility and entitlement--especially over an error as simple as failing to reinstall screws and body plugs. At the time, I mistakenly assumed the front desk employee was the owner, which is why I tried to reason with him directly. If you saw how your staff behaves when leadership isn't around, you would realize how severely they damage your shop's reputation. To make matters worse, on August 10th--only after I posted my initial review--the front desk employee called to apologize and admitted his behavior on August 7th was wrong. I declined to speak with him further, only to see your response on Yelp shortly after. This sequence makes it glaringly obvious that your shop prioritizes online damage control over treating in-person customers with basic respect. Excuses I heard on that day. 1) My screws are dirty. 2) Repeated MECANIC ARGUED QUESTION: "ARE YOU OK IF I CHARGE YOU 120$ TO FIX THOSE SCREWS" YES OR NO. He asked me to answer YES OR NO answer only. what is your answer if you are in my shoes? I would like to hear that to understand what your answer would be as customer/business owner? I will hear what your explanation also.