The Dixon's team is always on point - I trust them. Best thing is their loaner vehicles. No more…read morescrambling for a ride to and from repair shop. Just sign on the dotted line and away you go. Good communication. Great customer service. Fair prices.

Dixon's is super cool when it comes to customer service, loaner car, communication, diagnoses…read more But be aware they massively inflate part prices and it's definitely not customer friendly bordering on fleecing Best option here is to get a diagnosis here and buy the part they recommend at autozone//O' rieleys and go somewhere with a better labor rate that will install the bought parts On the left is Dixons parts cost and the two one the right is what i piad for thee exact same parts UPDATE 3/28; Total with parts and labor was $850 at another location

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

I recommend this company to anybody that cares about their vehicle or their family members vehicle…read more Everybody here is very professional and knows everything about helping you get your vehicle back on the road or just doing prevented maintenance. I highly recommend this shop over any big brand chain any day. Thank you so much for taking care of me and my family I know my kids are safe after leaving your auto shop !!!

We can't thank Zemen at Expert Auto Repair & Towing enough! We were towed there last night, and…read moreeven the tow driver who brought us in said he's dropped off several people here before and they were in great hands too! He raved about them, and now we know why. Zamen stayed hours after closing to repair our truck so we could get home safely with our daughter. He went above and beyond for us, professional, skilled, and genuinely caring. It's rare to find someone so dedicated to helping their customers. We are beyond grateful and would recommend Expert Auto Repair & Towing to anyone in need of honest, top-notch service.

The staff at Air Park Auto are awesome. We have been taking our cars there for years. Scheduling is…read moreeasy and they provide realistic time estimates. If you wait for your vehicle the lobby is very comfortable with lots of amenities including an arcade table! They use a program that texts you updates about your vehicle with pictures, service recommendations, etc. You can use that to approve or deny additional service but they are always happy to talk you through options as well. They are realistic and I never feel taken advantage of as I have at other shops. The prices are very competitive for the area and they offer AAA discounts.

Air Park Auto is the epitome of excellence!!! I have been "burned" by so many mechanical businesses…read morein the RVA area in the past, and I feel SO comfortable and KNOW that I get the MOST cost-effective and friendly and CORRECT service available in VA! I did use another shop one time and found the service writer MOST helpful, friendly, kind, knowledgeable and to the point. I went back for another repair and found the service writer no longer there. I was so disappointed and didn't have my repairs done there. I went to Air Park Auto after a co-worker and friend recommended it, and there she was! My service writer was HERE (Ms. Kelly!!!)!!! SO . . . I've had much (to me, anyway) work done here, and it has ALL been EXCELLENT!! The mechanics are quick, efficient, knowledgeable and ALL the service has been that and more! I continue to be impressed and awed by this business! Great Service, Fair prices, and the people are superior!

My daughter car broke down at exit 89 on I95 in Virginia late evening. I came up over 200 miles…read moreaway to assess her problems. Talked to a few locals in the area and all spoke highly of Spicer's Shop. Put car on the rollback and left it. They called me with what they discovered and the cost. Told me when it would be ready for pickup and it was ready which he did extra on changing the oil and replacing tail lamp. The daughter is happy to drive the vehicle like new again .

This is the only place I will take my car…read more Straight forward Honest mechanic with a clean shop. They don't bust your balls with diagnostic fees and they are extremely helpful even over the phone. A+ I though good mechanics were non existent!

My spark plugs went on my car on 95 on my way home to New York from visiting my parents! I was able…read moreto make it to this place and what a true blessing that was! They fixed my car up in a few hours even though they were busy! The mechanics did exactly what was needed to get me home safely and they were very honest people! My car is still running fantastic even after a month! So grateful for this place!

Amazon place. Staff is supper friendly. They get the job done quickly and affordably. Also great…read moreand keeping you informed. I will be a life long customer.

If you are searching for a honest place to have your automobile repaired or maybe a state…read moreinspection this is a wonderful place

The store manager (Duane) is great to deal with but I suggest bypassing this store if Duane is not…read moreavailable. The Service Manager, Kyle, comes across as rude/arrogant and is unable to deal with an irate customer whose 71 year old father was left STRANDED on southbound interstate 95 from 11 pm until 5 am because the car OVERHEATED after their shop just installed a thermostat, drained flushed, and refilled the radiator. To top it off Kyle decides to insult the customer (currently fleet management but formerly Ford Certified Adviser) by saying he doubts he knows as much about advising as he says!

It is customary for a business to sell goods and services to stay in business. However, the…read morehonesty and truthfulness of this particular Firestone at Glen Allen, Va make it unique. The safety and interests of the customer comes first. This store will never force you to buy goods and services you do not need. These people have earned my trust for the past 14 years.

Took my car there to get my brakes looked at and they told me it would be $1,300 and that I would…read moreneed front and rear brake pads and rotors. The next day I took it to another mechanic and they said I only needed front brake pads for $220. I will never go here again.

My experience was not terrible. The people were friendly the shop got my car done extremely fast…read more The problem is the price. I believe they took advantage of my situation due to having to have the car towed there. They charged me $923 to fix two lines of my brakes. They did not replace them. Just cut it in four places and put unions. They charged me over $700 alone in labor for this. They then threw on a "shop supply" fee of $70 at the end. I had to call them and get it off. To quote someone then add another $70 to that quote for a "shop supply" fee is unethical. I've taken my car to several dealerships and mechanics and have never had this happen. If you want fast service this is the place. Just be prepared to put down a decent amount of money for fast and easy work.

Life savers? Yes! Am I being dramatic? No! I went in after seeing something hanging from my car. I…read morewas anticipating being sent home because it was so late in the day. I was so wrong! They quickly diagnosed the issue, fixed it and sent me on my way. I can't say thank you enough for the prompt service and value. I will for sure be back.

My husband took his car in today to get his tires rotated. The service here was super quick. They…read morewere very kind with their customer service. They rotated his tires in 20 minutes and did a fast fantastic job. The cost was a great value. I will definitely return for services as needed.