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    Battery Express

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    4 years ago

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    Battery Mart - The damaged harness responsible for the system's communication

    Battery Mart

    3.3(45 reviews)
    63.4 mi
    $$$$

    I'm going to date myself here, but I needed a part that RadioShack would have carried if they were…read morestill in business. I self-diagnosed my e-bike battery failure by taking it a part and found a faulty part. After going to Bestbuy they sent me to BatteryMart. Who didn't have the part, but offered to fix what I had by splicing 5 of the cables and putting it back together so it was as good as new- important because its an internal lithium e-bike battery part. A $10 fix to get my $400 e-bike battery working as it was intended. The problem ended up being when the battery was manufactured the harness wires weren't tucked in properly and the battery enclosure was tightened over the top of them it crimping over half of the harness wires- over time 2 of them completely severed leaving the battery unable to accept a charge.

    This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

    Photos
    Battery Mart - Way to go BatteryMart, that fixed it!!!

    Way to go BatteryMart, that fixed it!!!

    Battery Mart - Needed a solid repair or replacement

    Needed a solid repair or replacement

    Battery Mart - Totally back up and running

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    Totally back up and running

    Battery Express - batterystores - Updated May 2026

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