Randy's Do It Best Hardware store is why we still need small town/locally owned hardware stores!…read more At the time of this review I've had keys made, bought screws two different times and bought a pressure relief valve for my water heater. I've also inquired on things. There's always someone available to assist you and they're always friendly especially Randy! Nothing against Lowe's but service is way better here. I can't speak on how prices compare to somewhere like Lowe's or Home Depot but if I need a hardware type item and I'm home this is my go-to' place since they are only 5 minutes away. When I went to buy screws I showed an associate what I needed and they bagged them up for me. Also, I feel like the associates here are better trained than Lowe's or Home Depot. The store is clean, associates are friendly and you don't have to walk all over creation to find what you need!

We've always gotten great service at Randy's but I had an exception experience recently. I've had a…read moreBenchmade knife for several years, but I broke the tip off the blade quite some time ago. In seeing the "knife of the week" videos that Christian shares on social media, I learned that Randy's was a Benchmade dealer so I took the knife into the Timberville store to get feedback on what could be done. To my surprise, Christian took care of sending the knife back to the company for repair. Although I also receiving shipping notifications from the carrier, Christian also contacted me directly to let me know when it was back. The knife is as good as new! Thanks so much for being a great locally owned retailer that focuses on providing outstanding customer service!

Very helpful staff and seem to always have what I need. Will return again next time I need…read morehardware.

I Needed to buy a few tools for a project and did a search for local hardware stores. I generally…read moreprefer small independents to the big box retailers. This store is the reason I do- upon walking in I was offered assistance and immediately found what I needed. At the register I made an impulse buy ( a pocket knife ) and found something perfect with help. The people running this store know what they are doing, are friendly and helpful.

Wonderful, friendly, knowledgeable workers. They always say hi and come up to see what they can do…read moreto help me find anything I need.

October, 2025. We were in a hurry but we returned to this shop "just to browse", to see what they…read morehad in inventory. As before, they had a nice selection of good quality, used furniture, artwork, and more from the Massanutten Resort. Prices are excellent, and staff are very friendly. Access from Rte. 33 is easy (at a traffic light), and parking is free and plentiful.

This place is a jewel that's hidden in the valley, gently used solid furniture in fantastic…read morecondition, went in to get a table and chairs and ended up getting extra dining chairs, nite stands and a desk and plans to go back for another desk, lamps and more!!! If you especially need that kids room furniture, this definitely is the place to go, and the staff and owner. I cannot say enough kind words, helpful, generous,ect, ect, ect.

Refill is a nice concept but not for people looking to save money…read more I love the idea of this store but if you're thinking that you can save some $ by refilling your big plastic laundry detergent, hand soap, shampoo or vinegar jugs here instead of getting new ones, you'd be wrong. I would love nothing more than to reuse my Costco sized containers of dish soap and laundry pods, if it's in the same ballpark of what I pay at the store. Sadly, it is not even close. They really have a nice variety of items but you're paying luxury prices for basic household cleaners, soaps and lotions. Vinegar is 15¢/oz at Refill, compared to 3¢/oz at Walmart! Off brand laundry pods are $32 for 100! Epsom salts are 16¢/oz at Refill, compared to about 2¢/oz at Costco! This is a novelty store that caters to people who want to feel good about paying more for their household cleaners, not meant for us regular folks trying to do a good deed while also being economical.

I absolutely love Refill Renew! It's my favorite place to find local products and alternatives to…read moremy big box store brands. The face care products section has to be my favorite in the whole store. The staff are super helpful too if you ever have any question or issues!

The customer service is consistently warm, friendly, and helpful. The clothes and shoes are unique…read more I always find a fun quality piece when I visit.

Excellent store. The Staff is Knowledgeable, Friendly and always happy to answer questions. I'm…read morevery happy that I found this Business. They also do Gun smithing which is Awesome I trust this business and give my gun/ammo buying needs to them.

Came in to poke around and met Matt, the owner. What a great guy!! Guns and accessories are…read morereasonably priced and Matt knows his stuff. I ended up buying a few things and I could not be happier. As an instructor and competitive shooter I really appreciate meeting good and well versed people in the industry. Definitely stop by if you're in the area!!!

I enjoyed painting ceramics with my family, I have not done this since I was just out of high…read moreschool. The young lady working was very nice and helpful and they have lots of greenware to choose from.

We had such a great time. We were able to ship our items to us. The sales person was so friendly…read moreand helpful. We had such a great time.