Randy's helped me out of a bad situation! I couldn't get a patio set I got on line put together,…read morebut they said they could bail me out! You are my favorite hardware: always helpful and pleasant to deal with.

Randy's Hardware is a bit pricier than the larger chain hardware stores, but I expected that since…read morethey are a small, locally owned business . The convenience, their SUPERIOR customer service, and because I enjoy supporting local small business, I am a repeat customer. Whether I'm in there to mail a UPS item, to make a key, or to purchase something for the house, I am always greeted with kind, respectful, knowledgeable staff, and I appreciate that! I highly recommend them!

Randy's Do It Best Hardware store is why we still need small town/locally owned hardware stores!…read more At the time of this review I've had keys made, bought screws two different times and bought a pressure relief valve for my water heater. I've also inquired on things. There's always someone available to assist you and they're always friendly especially Randy! Nothing against Lowe's but service is way better here. I can't speak on how prices compare to somewhere like Lowe's or Home Depot but if I need a hardware type item and I'm home this is my go-to' place since they are only 5 minutes away. When I went to buy screws I showed an associate what I needed and they bagged them up for me. Also, I feel like the associates here are better trained than Lowe's or Home Depot. The store is clean, associates are friendly and you don't have to walk all over creation to find what you need!

We've always gotten great service at Randy's but I had an exception experience recently. I've had a…read moreBenchmade knife for several years, but I broke the tip off the blade quite some time ago. In seeing the "knife of the week" videos that Christian shares on social media, I learned that Randy's was a Benchmade dealer so I took the knife into the Timberville store to get feedback on what could be done. To my surprise, Christian took care of sending the knife back to the company for repair. Although I also receiving shipping notifications from the carrier, Christian also contacted me directly to let me know when it was back. The knife is as good as new! Thanks so much for being a great locally owned retailer that focuses on providing outstanding customer service!

This historic hardware store, founded in the 1800s, is a true small-town gem. The staff is friendly…read moreand knowledgeable, always ready to help. They have a great selection of hardware, tools, and supplies.

Fantastic selection and outstanding service. There isn't a question or problem that their…read moreknowledgeable sales associates can't help with, including working with customers 1-on-1 to find the exact item for your needs. Skip the big box stores and go directly to Martin!

I shop there because the staff is friendly, responsive, knowledgeable and extremely helpful. I…read moregenerally hate shopping but I actually enjoy my shopping trips there. If one person can't help, they radio one who is more knowledgeable. Often they don't just direct me to an isle, they lead me to the product I want, and will often engage in problem solving and figuring out creative uses of hardware if I'm looking for objects to jimmyrig something. (Don't worry, that's a nautical term from a half millineum ago.) The selection of tools, hardware and supplies is excellent and there is more in the online store that ships free to the store.

Prices are good. Store is clean. The staff is something else to be desired. Everyone if the…read moretenured staff there has this arrogance about them that makes one feel that they are a bother to be of assistance to you. Asking for help, trying to get past their clusters of employees, and just general shopping seems to be a hindrance to their daily activities.

Under new ownership and thriving! Every time I visit, Wintergreen Hardware is expanding their…read moreselection and improving the property. The store looks incredible and is a super valuable asset to the community. I am thrilled if I can get what I need here instead of through Amazon or at the big box stores. Jackson is always kind and helpful. Service is excellent. If they don't have what you need, just ask and they can probably get it for you. I have found some real gems in the garden section here too and at excellent prices. I am so grateful for this local resource and encourage folks to purchase here whenever possible. Even if you find a deal elsewhere that is a few dollars cheaper, your investment in our community is well spent here!

Great selection and wonderful service. It's so nice to have this terrific hardware store in our…read morecommunity.

Not open, even though their online hours say they are. We were looking forward to visitingread more

This "store" is never open. Ever. Clearly the owner is not a motivated seller, or a welcoming…read morestorekeeper. Sad. Maybe wait for his inevitable future estate sale?

I had a project I was working on one Saturday and needed a tool. I called Zerkel's Hardware but…read morethey were closing in 5 minutes. Jeremy was kind enough to stay several minutes after they closed to assist me. You don't find service like this anymore! Thanks Jeremy and thanks Zerkel's!

Awesome store. A true, old fashioned, hardware store the type we no longer see in urban areas…read more Entering CJ's, it seems like a time machine travel 50 years earlier. And the place is as busy as it could be. A steady stream of visitors kept on coming in. The staff was probably the most knowledgeable and friendly hardware staff I've seen. It puts both Home Depot and Lowe's to shame. The staff knows refrigerators, oven, gas, electrics, you name it. Impressive place.

Without question, the greatest hardware store ever. Walking in the door will take you back over…read morehalf a century and the atmosphere is second to none. From hardware, appliances, furniture, sporting goods, and banjos, this store has it all. Nothing in the store has been updated, but has been gently maintained to keep it in its original state. I once asked for a pound of framing nails and 50 feet of rope. One of several older men working there went to a wood bin and picked up a large handful of nails and put them in the bag and asked if that would do. It was clearly over a pound but charged me for just the pound. Another man went to the back and started measuring rope using is outreached arms. Again, clearly over 50 feet but charged me not a penny more. If you are in the area, its worth spending 20 minutes or so wondering the aisles and finding things you'll never find in Home Depot or Walmart. Nothing about CJ Richardson's is commercial, superficial, or meant to impersonate the good old days. What you see is what you get (and that really says something).

My favorite greenhouse in the Valley! Great selection and reasonable prices. Very friendly staff!read more

They go to the extreme limit when it comes to customer service,and the quality of plants can't be…read morebeat