Randy's Do It Best Hardware store is why we still need small town/locally owned hardware stores!…read more At the time of this review I've had keys made, bought screws two different times and bought a pressure relief valve for my water heater. I've also inquired on things. There's always someone available to assist you and they're always friendly especially Randy! Nothing against Lowe's but service is way better here. I can't speak on how prices compare to somewhere like Lowe's or Home Depot but if I need a hardware type item and I'm home this is my go-to' place since they are only 5 minutes away. When I went to buy screws I showed an associate what I needed and they bagged them up for me. Also, I feel like the associates here are better trained than Lowe's or Home Depot. The store is clean, associates are friendly and you don't have to walk all over creation to find what you need!

We've always gotten great service at Randy's but I had an exception experience recently. I've had a…read moreBenchmade knife for several years, but I broke the tip off the blade quite some time ago. In seeing the "knife of the week" videos that Christian shares on social media, I learned that Randy's was a Benchmade dealer so I took the knife into the Timberville store to get feedback on what could be done. To my surprise, Christian took care of sending the knife back to the company for repair. Although I also receiving shipping notifications from the carrier, Christian also contacted me directly to let me know when it was back. The knife is as good as new! Thanks so much for being a great locally owned retailer that focuses on providing outstanding customer service!

I Needed to buy a few tools for a project and did a search for local hardware stores. I generally…read moreprefer small independents to the big box retailers. This store is the reason I do- upon walking in I was offered assistance and immediately found what I needed. At the register I made an impulse buy ( a pocket knife ) and found something perfect with help. The people running this store know what they are doing, are friendly and helpful.

Great place for paint, hardware, sundries, you name it. The service is great and they can probably…read moreget you just about anything. They have a huge stock, more than I imagined they could fit in their space. If you're looking for Benjamin Moore paint or Sikkens stain, buy from them. They'll take care of you.

The restore is an amazing place. Really beautiful furniture at reasonable prices. It's a great…read moreplace to find anything.

Very low stock of anything. Looks more like a Thrift store for decorations. Everything they carry…read moreis overpriced. One item of interest was overpriced dramatically and was marked $425. I check on it for weeks and even ask the staff if the item price would come down. It did to $25 and they sold it to a friend.

Terrible experience with window purchase and installation. Purchase in July; Windows in store…read moreSeptember 19; installation November 10.

I have used this store dozens of times and have found the staff helpful and knowledgeable. On…read moreseveral occasions, I have asked for help finding something, and they have suggested an alternative that was a much better approach to solving my problem.