This is your mom and pop trying to keep the faith. E.G. they only Carry premium Seneca studs…read more Great selection, helpful if uninformed help. Forget Lowes, help us out here. Always come here first, they laughed at my jokes. ........

What an awsome small town place, with a large inventory. The people are very knowledgable, friendly…read moreand helplful. The prices are great and very competitive.

Love this place. Feels like your local small town hardware store even though it's a chain. Order…read moreonline and they'll have it ready for pickup. Loads of helpful folks to get you what you need or even send you elsewhere if they don't happen to have what you really need.

I asked for eggshell color paint and spoke to a rep who was working in the paint dept kept asking…read moreme what color as if there was millions of different colors of eggshell & I said white and he continued to act as if he still didn't know what I was talking about as if I am the paint expert ,than one of coworker said satin eggshell and he continue to give me a hard time as if he was purposely doing this without any cause. They end up selling me white paint without the eggshell color for $24.99. (SALE# 551) I am going to report Millers for discrimination; I have this harassment all recorded on my cell phone & a copy of the receipt. I think they ONLY do this to non-white people bc I have been in there store several times in the last month & I notice they ask me for help, to control the situation but then they never help me

Cool hardware store with lots of unexpected goodies. I've purchased everything from heirloom seeds…read moreto parachute cord here, and lots of other things in between. There's a nice tool rental area at the back of the store, with power tools and equipment of all kinds. Prices for rentals are quite low. At the front of the store, you'll find yeti coolers and a good selection of Carhart clothing. Poke around for a while and you'll find even more great stuff!!!

Randy's Do It Best Hardware store is why we still need small town/locally owned hardware stores!…read more At the time of this review I've had keys made, bought screws two different times and bought a pressure relief valve for my water heater. I've also inquired on things. There's always someone available to assist you and they're always friendly especially Randy! Nothing against Lowe's but service is way better here. I can't speak on how prices compare to somewhere like Lowe's or Home Depot but if I need a hardware type item and I'm home this is my go-to' place since they are only 5 minutes away. When I went to buy screws I showed an associate what I needed and they bagged them up for me. Also, I feel like the associates here are better trained than Lowe's or Home Depot. The store is clean, associates are friendly and you don't have to walk all over creation to find what you need!

Great local hardware store. Personnel are very helpful. Yes, you can ask any stupid question and…read morethey will be very helpful. Recently had the lawnmower blade sharpened, purchased fall grass seed, and brackets for gutters. Quality merchandise. Buy local. Prices are comparable to big box stores.

OMG. This is everything a hardware store should be, used to be…read more.. They have a great selection of kitchenwares, all the cast iron you could ever want, even rice cookers and crock pots... and their prices are very reasonable. I also loved the birdfeeders- they had two story options even- and the wide variety of crafty stuff- gorilla glue, etc. etc. And that's just the girly stuff :) I could have spent hours in here. And I'm sure my husband could too. He was more interested in the guns, ammo, tools, fishing equipment... you get the idea. Truly one of the last of the great hardware stores. Definitely worth checking out if you are in town.

For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

Nichols is top notch. I love their helpful employees. They know where everything is and if they…read moredon't have it? They'll tell you where to go to find it.

I love my local Ramsey Hardware store. I called for what I needed. They located it and even held it…read morefor me up front so I could quickly get in and out. They have always had what I needed and the service is fabulous every time!

I stopped here yesterday to pick up a couple of items. It is now my go to hardware store. The…read moreemployees and customers all were wearing masks and were social distancing. The store is well stocked with items of all kinds. I plan on returning today to pick a couple of light bulbs. Well done!!! Way do it right!!! You have my support...

I was looking for a longer screw for my Stihl leaf blower. I was advised to bring in the blower…read morefor a better look. Came back a couple of days later and a service member took my blower to the back after I explained my problem. He was gone for 30 minutes; then I noticed their labor sign for diagnosis and minimum charges. I started to get nervous because I was told earlier if it was a simple screw issue there would not be a charge. The service tech came back and said he re-inserted the screw but will probably work itself out again. He recommended a formal diagnostic. There was no charge for this visit. Nice to know there are a few stores still left that are knowledgeable and helpful with the clock off. Please support Fairfax Ace.

I've been a patron for years. I stopped in to pickup a bag of equestrian pellets for our fur baby…read more Service is always on point. I'm not sure how they only hire the nicest, most helpful employees. Now price point is why only four stars. I can get a 40lb bag from TS Woodbridge for $7.99, I paid almost double here, $14+. I didn't feel like driving all the was to TS so I paid the eye gauging price. A gentleman employee took it out to my car and our brief conversation solidified why I continue to shop here. Now if they would just lower their prices, lol.