There are not too many jewelry repair shops in the Harrisonburg, VA area…read more I chose Zafiro Jewelry because they are very efficient and you don't have to wait for weeks for your repair. I have had several rings either re-sized or repaired and the outcome is beautiful.

Zafiro did a fine job repairing my jewelry. They were a bit negative and told me the rest of it…read morewould fall apart - it hasn't (knock on wood) and I wear the piece daily. The three stars is for their policy of putting repair items up for sale if customers don't pick them up on within three weeks. It's in the fine print (which admittedly I did not read) and they called me to remind and warn me which I greatly appreciate, but I have not heard of such a policy. Perhaps it's customary here? I'm busy and forgetful so policies like that don't work for me. I found another place in town that I like and is much more relaxed about picking up pieces.

Recently, I took a chain that was really important to me to be repaired. I had no issues, but the…read morechain came back inches longer. I'm not sure if they actually repaired the original chain or gave me a different one. I came back to show them how different it was and was verbally attacked by the male owner of the store. He was incredibly rude, even after I said I was willing to pay what I originally paid over again (which also simply isn't fair). He continued to attack me, accusing me that I switched out the chain and that Hugo Kohl would never do that. Do not take your jewelry here if you want good jewelry repair or you want to be treated like a normal human being! It's not worth it

I had a very negative experience when bringing a family necklace for repair. I was talked down to…read moreby the male employee and I was up charged for a simple repair. I will be taking my business somewhere else and I think you should too.

I am ashamed it's taken me so long to write a review of James McHone Jewelry; they're awesome! I…read morehave been a customer of McHone's for over 20 years. Not only to they offer quality items at fair prices, the staff is fun and friendly, and most importantly knowledgable. They will also buy items or you can trade in pieces to go towards a new item - this is great when you are tired of the same ring, etc. I also love how they stock both traditional and quirky pieces - I can always find waaay too many things I love! If you are in the area be sure to stop by. Also to the guys out there, I highly recommend them for engagement rings - you will get a lot more bling for your buck! Cheers!

The staff is professional, knowledgable helpful, wearing masks. This business on Court Square,…read morewith its wood floors and beautiful jewelry, is an asset to downton Harrisonburg.

Upon discovering this store I fell in love with the collection of this jewelry shop. Wonderful…read moreowner and staff welcomed me and helped me look and find something to take home. Recommend to check out and find your one of a kind piece! Two thumbs up!

We were in need of a local full service on site Jewelry store in Staunton. Started to look and…read moremany of the other local stores closed or were part of a chain that did not listen to our needs. The first time I called the store I was impressed along with the first I visited the store in Staunton. Repairs are simple, very priced, timing today is long for no other available jewelry stores who do on site repairs. We were able to openly discuss the challenge and reach the best possible solution! Highly recommend Crown Jewelers

excellent service, friendly staff, all around great place. Went to three places before this and…read morethis one's the only one that actually fixed my key fob battery and did it in no time. 100% recommend . Props to the staff especially for being funny, friendly, and super helpful.

I bought two batteries here in April 2019, used them in an RV that sits unused 99% of the time but…read morewe have it hooked up to a trickle charger so we do not over charge the battery. It lasted 1.5 years and they offered me no warranty and wanted full price for two new batteries. I buy all my batteries here or should I say I used two. The battery has the date stamped and there name on the battery yet they offered no warranty. I would not shop here.

I came in to look at engagement rings. I asked the lady if I could try on a few to find my size and…read moreshe said "we don't do that here" in a really rude snippy voice. (That's a lie, they do it there because they do it everywhere rings are sold) I then asked if I could just try the one on I'm looking at and she said "okay well I have to help the other people her too" (there were two 10 year olds that she was not helping). I will never come here again. What a let down on a special day.

I have never been so let down in my entire lifetime of 21 years of living. My boyfriend came with…read moreme to pick out a watch. There was an original lady at the women's watch section who left as soon as we walked up interested in buying. The next girl was much younger and didn't seem to know much about selling watches. She told us that one particular watch was a women's watch on sale. So, naturally, as anyone would do, we purchased said watch and she didn't know how to fit it on my wrist. Therefore we had to return the next day to get it fitted by someone else. This lady asked my boyfriend to fit the watch for her instead of doing her job - the entire reason she was hired. Anyways, After doing some research, just recently found out this watch is a men's watch, and will no longer wear it. Three people at belk said it was a women's watch. V disappointed in this customer service. Unacceptable.